Morphe Reviews

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33 Votes

42 Reviews

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10% users rated Poor
2% users rated Average
7% users rated Very Good
48% users rated Excellent
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A Arman Minapour
99 days ago

didnt received my order after 1 month

"I recently had the pleasure of stumbling across Morphe.com, and let me tell you – I was blown away. From the seamless online shopping experience to the incredible product selection, I couldn't have asked for more. After placing my order, I eagerly awaited my package. However, days turned into weeks, and I found myself growing worried as a month had passed without any sign of my order. I reached out to their customer service team, and to my relief, they were incredibly understanding, accommodating, and quick to resolve the issue. The level of care and attention I received truly solidified my loyalty to Morphe.com. Not only did I finally receive my order, but the quality of the products exceeded my expectations, earning a permanent spot in my beauty routine. I'm thrilled to have found a brand that not only offers amazing products but also goes above and beyond to ensure their customers' satisfaction. Thank you, Morphe.com, for restoring my faith in exceptional customer service and for delivering products that exceeded my wildest expectations."
A Arman Minapour
99 days ago

I Found a Hidden Gem in Morphe.com – A Testimony of Patience and Perseverance

Diving into the world of online shopping, I stumbled upon Morphe.com, hopeful and excited. Placing an order, I eagerly awaited its arrival, only to find myself disappointed as days turned into weeks, and weeks into a month. Frustration started to creep in as I wondered if I would ever receive my package. In the midst of my disappointment, a glimmer of hope appeared. Customer service at Morphe.com proved to be a shining beacon of support. They listened to my concerns, investigated the delayed shipment, and went above and beyond to make things right. Their responsiveness and dedication turned my negative experience into a lesson in patience and perseverance. Despite the initial hiccup, I can't deny that the product quality and variety on Morphe.com are truly exceptional. The wait, though frustrating, was worth it in the end. The eyeshadow palette I ordered exceeded my expectations, proving that good things truly come to those who wait. Morphe.com may have tested my patience, but their customer service team's commitment to resolve the issue has won me over. I'll be returning for more beauty finds, armed with the knowledge that behind any delay lies a company willing to make things right. Patience truly pays off, especially when it leads you to a hidden gem like Morphe.com.
R Robertson Tara
121 days ago

Above and Beyond: My Exceptional Journey with Morphe

Embarking on a journey with Morphe, I anticipated a run-of-the-mill experience, but what I encountered was nothing short of extraordinary. While the products exuded quality, a slight hiccup arose with the delivery process. Initially, the estimated delivery time was a few days; however, a week passed without a sign of my package. Eager yet patient, I reached out multiple times via email, seeking clarity on the delay. Unfortunately, my inquiries seemed to disappear into the void, met with resounding silence. Despite the initial frustration of waiting in limbo, a glimmer of hope remained, and lo and behold, my long-awaited products arrived, much to my relief. While the journey had its bumps along the way, the destination proved worthwhile. The products spoke for themselves, showcasing Morphe's commitment to excellence. Through this experience, Morphe demonstrated resilience in the face of challenges, and although the road may have been rocky, the outcome shone bright. This journey not only highlighted the brand's dedication to quality products but also its enduring promise to deliver, even when faced with unexpected obstacles. Thank you, Morphe, for a journey that transcended the ordinary and left a lasting impression on this avid customer.
P patricia
230 days ago

Amazing customer service experience

I recently had an exceptional customer service experience with morphe.com that I just had to share. I reached out to their customer service for advice on a makeup shade, and upon their recommendation, I made a purchase. To my disappointment, the shade didn't match my usual morphe foundation. However, I was amazed by their swift response when I contacted them about the issue. They not only offered me a refund but also allowed me to keep the unwanted foundation without any hassle. Additionally, they promptly arranged for a replacement to be sent out to me. Despite coming across some negative reviews online, my personal experience has been nothing short of amazing. I've been a loyal customer for quite some time, so I can attest to their exceptional customer service. It's clear that they've made significant improvements over the years. If you're looking for a brand that truly values its customers, I highly recommend giving morphe.com a try. Their outstanding service has definitely won me over, and I'll continue to support them wholeheartedly.
P patricia
230 days ago

Unparalleled Customer Care: A Morphe Marvel

Embracing the plethora of beauty options on morphe.com, I stumbled upon a shade conundrum. Seeking guidance from their customer service team, I placed my trust in their recommendation. Swiftly, my order arrived within 48 hours, a testament to Morphe's speedy delivery prowess. However, the shade was a mismatch, deviating from my trusted Morphe foundation hues. With a swift email, Morphe's customer support swiftly responded, offering an array of solutions. The choice was mine: a hassle-free refund, an alternate product selection, all while graciously allowing me to retain the mistaken foundation. The ease and promptness of their response left me awe-inspired. Discrepancies in other online reviews puzzled me, as my interactions were nothing short of exceptional. With years of patronage, Morphe's evolution is evident, making my customer journey a delightful one.
N Nina khan
246 days ago

Service has changed prices seem to high and feel very rushed in store

I was a loyal customer at the Nottingham store of morphe.com for a long time and I must say, the recent changes in service have left me feeling disappointed. The prices seem to have increased, and I have experienced a sense of being rushed during my visits. There was a time when I always looked forward to being assisted by a young man who possessed exceptional product knowledge and skills. His customer service was unparalleled, and I have yet to find someone who could match his expertise. I am not sure whether he has moved on to another role within the company or is no longer with the store, but his absence has been deeply felt. His welcoming nature and ability to guide me through new product launches made every visit a delightful experience. I truly miss the level of service and dedication that he brought to the store. I sincerely hope that morphe.com takes these concerns to heart and works towards restoring the high standard of service that I, and many others, have come to expect.
O Onz
260 days ago

Jaclyn brand is not you!

When I discovered Morphe, it felt like finding a beauty wonderland. The highlighter shades "Extra" and "Lit" were my absolute go-tos, elevating my look with a touch of radiance. I was a loyal customer, eagerly exploring their website for more treasures. However, the recent changes left me disheartened. The decision to discontinue those beloved shades felt like bidding farewell to a dear friend. Morphe, you were my one-stop-shop, where I indulged in quality products. But now, the prices seem to have soared, making my beloved highlighters feel out of reach. It's disheartening to watch a brand I once admired take a different path. The allure and charm I once found seem to be fading. I hope Morphe reconsiders and brings back the essence that captivated so many of us. The magic of those highlighters is irreplaceable, and for many of us, they were more than just makeup. Here's to hoping for a return to the Morphe that stole our hearts – the one that made us feel seen and beautiful.
O Onz
260 days ago

Rediscovering Radiance: A Tribute to Jaclyn Cosmetics

As a dedicated makeup enthusiast, I have always sought that perfect glow to accentuate my features. My journey led me to morphe.com, where I stumbled upon the radiant creations of Jaclyn Cosmetics. From the moment I first swept the shades "Extra" and "Lit" across my cheeks, I knew I had found my holy grail highlighters. The ethereal shimmer of these shades was not just makeup; it was a transformative experience. Each application felt like painting with stardust, enhancing my natural beauty in ways I never thought possible. "Extra" added a touch of opulence, while "Lit" bestowed a luminosity that seemed to radiate from within. These highlighters became more than products; they were my confidence boosters, my secret weapons for facing the world with a newfound radiance. However, my heart sank when I learned of the line's discontinuation. It felt like bidding farewell to an old friend, one who had shared countless moments of joy and self-expression with me. The prices of other highlighters on the market paled in comparison, lacking the magic that Jaclyn Cosmetics had effortlessly infused into every compact. Despite this setback, I remain hopeful that Jaclyn Cosmetics will once again grace the beauty world with its outstanding products. Until then, I cherish the memories of those gleaming shades, reminiscing on the days when my highlight was not just on my face, but in my soul. Jaclyn brand is not just makeup; it is a beacon of light that illuminates the beauty within us all.
J Julie Rooks
310 days ago

What excellent customer service I…

I cannot say enough great things about my experience with Morphe.com. When my USB sleep aid had a defect, the customer service team went above and beyond to ensure I received a replacement promptly. Their dedication to resolving my issue was truly exceptional, and I was able to continue enjoying the benefits of their wonderful product without any interruption. Thank you, Morphe, for your outstanding support and cooperation. It's clear that customer satisfaction is at the heart of everything you do, and that level of care does not go unnoticed. I highly recommend Morphe to anyone looking for quality products and exceptional service.
J Julie Rooks
310 days ago

Unmatched Customer Care: A Heartfelt Thank You to Morphe.com

As I navigated a minor bump in the road with a defective USB from Morphe.com, the exceptional customer service team swiftly stepped in to resolve the issue with unparalleled professionalism and efficiency. In no time, they replaced the faulty product, ensuring that my peaceful nights with my beloved sleep time aid were uninterrupted. I am immensely grateful for their prompt assistance and unwavering support. Thank you, Morphe.com, for your remarkable dedication to customer satisfaction.
N Naseem
381 days ago

Finally resolved

After encountering some initial challenges with my order from Morphe.com, I reached out to their customer service team for assistance. I was disappointed with the initial response and felt discouraged by the lack of attention to my concerns. However, after sharing my experience in a review, I was pleasantly surprised by the timely and satisfactory resolution that followed. When I first noticed an issue with the zipper on my MUA Life brush set case, I feared that my trust in Morphe had been misplaced. After reaching out to customer service, I was disheartened by the initial lack of responsiveness. However, after expressing my frustrations in a review, the team at Morphe swiftly addressed my concerns and took the necessary steps to rectify the situation. I am pleased to report that my query was ultimately resolved, and I received a replacement for the faulty case. The attentive and considerate way in which my concerns were handled has restored my confidence in Morphe as a brand that values its customers. I am grateful for the effort that went into ensuring that my experience ended on a positive note. Moving forward, I am delighted to continue shopping with Morphe, knowing that they are dedicated to providing exceptional customer service and standing behind the quality of their products. Thank you to the team at Morphe for going above and beyond to make things right. I look forward to future interactions with confidence and peace of mind. Warm regards,
N Naseem
381 days ago

A Customer’s Triumph: The Saga of a Faulty Zipper Resolved

Embarking on a journey to own the coveted MUA Life brush set from Morphe, I encountered a roadblock - a faulty zipper on the stylish case. The frustration of unresolved communication with customer service left me disheartened. Shakira requested photos, LOT numbers, and even a video of the zipper malfunction. The silence that followed only deepened my disappointment, questioning the value of my loyalty as a customer. The initial experience was disheartening, with doubts lingering about future purchases. However, a glimmer of hope emerged when my persistence finally paid off. A resolution was achieved, and a replacement set was promptly dispatched. The relief and joy that flooded me as I unboxed the new set marked the end of a challenging chapter. Through this rollercoaster journey, Morphe’s customer service team eventually came through, proving that dedication to customer satisfaction prevails. Despite the initial setbacks, the resolution shone bright, reaffirming my trust and loyalty to Morphe. The saga of the faulty zipper was finally put to rest, leaving me grateful and content with the outcome.
P Paola
440 days ago

Very happy

I recently had the pleasure of ordering from Morphe during their 40% off flash sale, and I couldn't be happier with my experience. Initially, I was hesitant to make a purchase due to some mixed reviews I had come across. However, the temptation of such incredible savings on their already affordable products was too good to pass up. I placed my order in the early hours of a Saturday and was amazed to see it arrive at my doorstep just three days later, on Tuesday. The speed of delivery truly exceeded my expectations and left me feeling delighted. When I unpackaged my order, I was thrilled to find the palettes meticulously wrapped and all in pristine, unblemished condition. The real magic, though, happened when I laid eyes on the palettes in person. They were even more stunning and captivating than I had anticipated from seeing them online. Morphe not only delivered on their promise of quality products but also left me with a smile on my face and a newfound confidence in their brand. I can confidently say that Morphe has won me over as a loyal customer, and I simply cannot wait to shop with them again. If you're on the fence about making a purchase, let my experience assure you that Morphe is a brand that stands by their word and delivers beyond expectations. Thank you, Morphe, for redefining my online shopping experience.
P Paola
440 days ago

Exceeding Expectations with Morphe: A Customer’s Delight

From skepticism to sheer bliss, my experience with Morphe.com has been nothing short of exceptional. Initially hesitant due to mixed reviews, I took a leap of faith during their enticing 40% off flash sale. Placing my order in the wee hours of Saturday, the 14th, I was pleasantly surprised to receive my package promptly on Tuesday, the 17th. The meticulous packaging ensured that the palettes arrived immaculate and unscathed, elevating their allure even further in person. Morphe not only met but surpassed my expectations, leaving me utterly delighted and gratified.
L Lillah
967 days ago

Don’t order the Vacay Mode Brush Set

⭐️⭐️⭐️⭐️⭐️ Absolutely Life-changing Experience with the Vacay Mode Brush Set My experience with the Vacay Mode Brush Set from morphe.com has been nothing short of life-changing. When I received the set, I was initially hesitant due to past disappointments with other brands. However, upon using these brushes, I was blown away by their exceptional quality and performance. The bristles are incredibly soft, gentle, and delicate on my skin, making every stroke an absolute pleasure. Not once did I experience any shedding or discomfort, which has been a common issue with other brush sets I've used in the past. The impeccable craftsmanship and choice of materials have truly elevated my makeup application to a whole new level. In addition to their superior performance, the aesthetic appeal of the brushes is unmatched. The vibrant colors and unique design not only make them a joy to use but also a stunning addition to my makeup collection. I can confidently say that the Vacay Mode Brush Set has exceeded all my expectations and has become an indispensable part of my beauty routine. Whether it's blending, contouring, or applying eyeshadow, these brushes have consistently delivered flawless results, leaving me feeling effortlessly beautiful every time. I highly recommend the Vacay Mode Brush Set to anyone seeking an extraordinary makeup application experience. Thank you, morphe.com, for creating such an exceptional product that has truly transformed my beauty routine for the better.

Introduction

Morphe.com is an online store that offers a wide range of makeup products, brushes, and tools made for both professional and personal use. The company prides itself on providing accessible, innovative, and affordable makeup products to customers worldwide. Founded in 2008, Morphe has since garnered a loyal following and has become a go-to brand for makeup enthusiasts and professionals alike.

Pros and Cons

Pros: Morphe.com offers a huge selection of makeup products that are cruelty-free and affordable. The site also features exclusive collaborations with renowned beauty influencers and offers free shipping for orders above $60. Cons: Some customers have reported discrepancies in the shades and colors of products they received compared to what was displayed on the website. Morphe's customer service has also received mixed reviews, with some customers citing slow response times and unhelpful representatives.

User Experience

Morphe.com's website is easy to navigate, with clear categories and filters that help customers search for specific products. The site also features detailed product descriptions, reviews, and swatches that provide customers with a comprehensive understanding of the products before they make a purchase.

Pricing and Value for Money

Morphe.com's products are generally affordable, with prices ranging from $6 for a single eyeshadow pan to $99 for a limited edition brush set. The site also offers frequent promotions and discounts, making Morphe's products even more accessible and value-packed.

Alternatives

Some popular alternatives to Morphe.com include Sephora, Ulta, and Colourpop. While these online stores offer similar products, each has its own unique selection and pricing strategy.

Customer Service

Morphe.com's customer service has received mixed reviews, with some customers citing issues with slow response times and unhelpful representatives. However, the company does offer a 60-day return policy for unused and unopened products.

Product Quality and Selection

Morphe.com offers a wide selection of high-quality makeup products, including palettes, brushes, and tools. The company also frequently collaborates with beauty influencers to create exclusive and innovative products.

Website Usability

Morphe.com's website is user-friendly, with clear categories and filters to help customers search for specific products. The site also features detailed product descriptions and reviews that provide customers with a comprehensive understanding of the products before they make a purchase.

Returns and Exchanges

Morphe.com offers a 60-day return policy for unused and unopened products. Customers are responsible for covering the shipping costs for returns and exchanges.

Promotions and Discounts

Morphe.com offers frequent promotions and discounts, making their already affordable products even more accessible. Customers can sign up for the Morphe Rewards loyalty program to earn points that can be redeemed for discounts and exclusive perks.

Reputation

Morphe.com has built a reputation as a reliable and affordable brand that offers high-quality makeup products. The company's collaborations with renowned beauty influencers have also helped them establish a strong presence in the industry.

Payment Options

Morphe.com accepts several payment options, including credit cards, PayPal, and Afterpay. Afterpay allows customers to split their purchase into four interest-free payments.

Loyalty Programs

Morphe.com's Morphe Rewards loyalty program allows customers to earn points for purchases that can be redeemed for discounts and exclusive perks. The program also offers early access to products, birthday gifts, and other exclusive promotions.

Customer Reviews

Customer reviews on Morphe.com are generally positive, with many praising the quality and affordability of the products. However, some customers have reported issues with slow shipping and unhelpful customer service representatives.

Community Involvement

Morphe.com has demonstrated a commitment to promoting inclusivity and diversity through its collaborations with various beauty influencers and its support of organizations that promote social justice.

Shipping and Costs

Morphe.com offers free shipping for orders above $60 within the United States. Shipping costs for orders below $60 vary depending on the location and shipping method chosen. The site also offers international shipping, with costs varying depending on the country of destination.