Morphsuits Reviews

Voted Poor (2/5)

54 Votes

54 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

17% users rated Terrible
37% users rated Poor
7% users rated Average
20% users rated Very Good
19% users rated Excellent
Write a review
M MATTEO CESTARO
89 days ago

A Promise Betrayed: My Journey with morphsuits.co.uk

Embarking on my adventure with morphsuits.co.uk was met with excitement and anticipation, fueled by their promise of swift delivery within 1-2 days. However, as the days stretched into weeks, my enthusiasm turned to disappointment. Tracking my package revealed a stark reality - the coveted item was not to arrive within the promised timeframe but a prolonged 5-15 days. This journey, intended to be a brief and joyous one, left me feeling misled and disheartened. The anticipation of the eagerly awaited product was overshadowed by the sense of being let down. The experience, rather than being one of seamless satisfaction, ended in a sentiment best described as feeling scammed. Despite the initial eagerness and trust instilled in the brand, the reality of extended wait times shattered the illusion, leaving a bitter aftertaste. This unexpected twist in my shopping experience serves as a valuable lesson, reinforcing the importance of transparency and reliability in customer promises.
C clare crabtree
91 days ago

Transformative Customer Service That Exceeded Expectations

As a skeptical shopper, the negative reviews almost swayed me, but my experience with morphsuits.co.uk proved them all wrong. Placing an order on a Sunday evening and receiving it by Tuesday lunchtime was jaw-droppingly swift. Though the lack of a confirmation email initially caused concern, their responsive customer service team allayed my worries within 24 hours, assuring me of my delivery status. The costume itself exceeded expectations in quality and fit, reaffirming my trust in the company. While encountering a slight hiccup in tracking my order online due to an unrecognized order number, their rapid email reply and efficient delivery unequivocally compensated for any minor inconveniences. Morphsuits.co.uk has not just won me over as a satisfied customer, but also shattered any doubts I had, proving that exceptional service truly prevails amidst the sea of online reviews.
S Silvia Vecchi
188 days ago

Exceeded Expectations: A Testimonial for Morphsuits.co.uk

After stumbling upon Morphsuits.co.uk, I hesitated due to a mix of positive and negative reviews. Nevertheless, I decided to give it a shot. To my surprise, despite not receiving any email confirmations, the package tracking system was impeccable, providing me with peace of mind throughout. Although my order arrived a tad late, the delay was minimal and acceptable. Upon opening the package, I was delighted to find the "Horror Clown for Boys" costume exceeding my expectations. The craftsmanship was commendable, and the costume itself was truly impressive. What seemed like a risky purchase turned out to be a pleasant surprise. Kudos to Morphsuits.co.uk for delivering on quality and creativity.
J Jennifer
512 days ago

Transformed by Exceptional Service!

From a disappointed customer to a delighted one – my experience with morphsuits.co.uk was nothing short of miraculous. Initially skeptical after reading a negative review, I took a leap of faith and ordered the Halo Master Chief gloves for my son's Christmas gift. The confirmation email from DPD raised my hopes. However, days turned into anxious waiting, with no sign of the parcel. Countless emails and social media messages went unanswered, leaving me disheartened. Just when I thought all was lost, a ray of hope emerged. A friendly email from the customer service team not only apologized for the delay but also personally ensured that the gloves would arrive before Christmas. Their attention to detail and commitment to customer satisfaction completely turned the situation around. The gloves finally arrived, exceeding all expectations. I am in awe of the transformation from despair to absolute joy, all thanks to the outstanding service provided by morphsuits.co.uk. I urge anyone hesitating due to negative reviews to give them a chance – you might just be pleasantly surprised, as I was. A thousand thanks for saving my son's Christmas!
J Julie Knowler
566 days ago

Exemplary Customer Care: A True Testimonial of Exceptional Service

As a satisfied customer of morphsuits.co.uk, I cannot praise their service enough. When a Halloween costume arrived damaged and another one didn't fit my son, I was understandably disappointed. However, upon reaching out to Morphsuits via email, I was pleasantly surprised by their prompt response and willingness to resolve the issue efficiently. Their request for a photo of the damaged item was understandable and once provided, they swiftly processed a full refund for both costumes, going above and beyond by refunding the postage costs as well. The seamless communication and quick resolution truly showcased their dedication to customer satisfaction. Without a doubt, I wholeheartedly recommend Morphsuits for their exceptional customer service that sets them apart from the rest.
S SH
574 days ago

Impressed Beyond Expectations: A Customer’s Delightful Surprise

Upon stumbling upon morphsuits.co.uk, I was initially apprehensive due to some negative reviews. However, my experience turned out to be a pleasant surprise. Despite my concerns, the delivery surpassed my expectations, arriving promptly the next day. The adult reaper suit that I ordered was not only as described but truly incredible in quality and design. So much so that I had to pause my activities briefly to leave this review before diving back into the fun. With an unbeatable product and exceptional service, I am thrilled beyond measure.
M MICHAEL HUNTLY
631 days ago

Transform Your Experience with morphsuits.co.uk: A Lesson Learned

Upon stumbling upon morphsuits.co.uk, I was intrigued by their range of products and quickly placed an order. However, a sudden change of heart led me to contact them within hours to cancel. Unfortunately, my request was denied, and the company proceeded with shipping, leaving me feeling cornered into accepting the order. Thankfully, turning to PayPal for assistance proved to be my saving grace, as I swiftly received a refund. Despite this resolution, the post-refund emails demanding a return at my expense left a bitter taste in my mouth. I firmly believe that customer service should extend beyond mere transactions, with pre-paid return labels being a more customer-friendly approach. In hindsight, this experience has taught me valuable lessons about online transactions. Opting for PayPal payments provides an extra layer of security and leveraging platforms like Trustpilot can offer insights into a company's reputation. While my encounter with morphsuits.co.uk was disappointing, I urge others to proceed with caution and research thoroughly before making a purchase. In conclusion, my journey with morphsuits.co.uk may have been rocky, but it has equipped me with newfound wisdom for future online interactions. Embracing transparency, empathy, and customer-centric practices can indeed transform a negative experience into a valuable learning opportunity.
R Ryan George
714 days ago

Transform Your Experience: A True Testimonial of Morphsuits.co.uk

Embark on a journey with Morphsuits.co.uk, where every step leads to disappointment. I decided to buy a costume from this company, hoping for a magical experience. With high expectations, I selected express delivery for my order, anticipating its swift arrival within one working day. However, what followed was far from enchanting. Three working days passed, and my costume remained a distant dream. Emails went unanswered, and attempts to reach out through contact cards led to nowhere. The absence of a contact number shrouded the entire experience in mystery and suspicion. It felt like falling into a trap, leaving me uncertain if my costume would ever grace my doorstep. My verdict is crystal clear - avoid this company at all costs. The absence of communication, the delayed delivery, and the overall lack of transparency paint a grim picture. In a world brimming with alternatives, my advice echoes loudly: steer clear of Morphsuits.co.uk and seek solace elsewhere for your costume needs.
R Richard Wilson
798 days ago

Unmatched Quality and Lightning-Fast Service

When I stumbled upon Morphsuits.co.uk, I was slightly hesitant due to a few negative reviews lingering online. However, my personal experience shattered all doubts. I decided to order a Minecraft kids costume, hoping for the best. To my surprise, the package arrived promptly on Tuesday afternoon, just two days after placing the order on a Sunday evening. Upon opening the package, I was immediately impressed by the quality of the costume. The attention to detail and durability surpassed my expectations. But the real magic happened when I presented it to my son – his eyes lit up with joy and excitement, and he could not wait to try it on. Seeing him brimming with happiness made my heart swell with contentment. The smooth and efficient delivery process coupled with the premium quality of the costume truly made my experience with Morphsuits unforgettable. As a satisfied customer, I can confidently say that Morphsuits lived up to their promises and provided exceptional service. I am grateful for the seamless experience and the priceless smile it brought to my son's face. Without a doubt, I will be a returning customer, eager to explore more of their offerings in the future. Thank you, Morphsuits, for spreading happiness with your top-notch products and services.
J James Hutchins
921 days ago

Transformed My Expectations: Disappointingly Delayed, Yet Ultimately Satisfying

Embarking on my online shopping journey with morphsuits.co.uk, I was eager to receive my order promptly for an upcoming event. However, reality took an unexpected turn. The website falsely boasted quick delivery times and items in stock, only to shatter my hopes when I reached out to inquire about my order. After a frustrating email exchange, I uncovered the inconvenient truth – 'fulfillment' issues were causing substantial delays, dashing my hopes for a timely delivery and disrupting my Halloween plans. While I was disheartened by this unforeseen setback, the customer service team was transparent about the situation, albeit only after a fair bit of prodding on my end. Despite the initial disappointment and the looming uncertainty of a refund process that echoed similar grievances of fellow customers, a glimmer of hope remained. Should my order arrive belatedly, I was prepared to resort to a chargeback if necessary, determined not to let this experience overshadow my excitement for the event. Although my Halloween plans were momentarily marred by this delay, the rollercoaster of emotions led me to reevaluate my expectations. While the journey with morphsuits.co.uk may have been a rollercoaster of anticipation and frustration, there is a silver lining in their transparency and potential outcome. With a resolve to see the positive in every situation, I hold onto hope that the culmination of this experience will eventually lead to a satisfying resolution.
M Matthew Julian
921 days ago

Exceptional Product Quality and Swift Refund Process

As a passionate shopper always on the lookout for unique costume pieces, I recently stumbled upon morphsuits.co.uk. Despite a slight hiccup in the delivery process where the item was mistakenly marked as delivered, I was astounded by the exceptional quality of the product upon its arrival. Although the communication with the customer service team was solely through email, every message was met with prompt responses that reassured me throughout the refund process. Despite the initial inconvenience, the refund was processed swiftly within six days, proving the company's commitment to customer satisfaction. Even without a direct customer service phone line, the team efficiently resolved any issues I encountered, showcasing their dedication to providing excellent service. My overall experience with morphsuits.co.uk left me impressed by their product quality and efficient refund process. I highly recommend this company for their top-notch products and commitment to customer care.
D Dee W
966 days ago

Transparency Matters – Authentic Review of International Shipping from morphsuits.co.uk

As a dedicated customer looking forward to receiving our costumes from morphsuits.co.uk, it was disheartening to discover the lack of transparency regarding the shipping process. The initial excitement of finding the perfect costumes dimmed as attempts to contact the seller for clarification went unanswered. Navigating through the website, it became evident that the shipping information provided did not align with the carriers listed. The discrepancy between the ".com.au" domain and the actual shipping location in the UK left me feeling misled and unsure about the legitimacy of the sale. Despite the setbacks encountered, I am optimistic about resolving this issue and reclaiming what is rightfully mine. This experience highlights the importance of transparency in online transactions and the significance of clear communication between sellers and customers. In conclusion, while the current situation is disappointing, I remain hopeful that the matter will be resolved satisfactorily. Transparency matters, and it is crucial for businesses to uphold honesty and integrity in their dealings with customers. This experience serves as a reminder to stay vigilant and informed when making online purchases.
K Kelly Louise
1434 days ago

Unmatched Customer Care: Exceeded Expectations!

Reflecting on my recent experience with morphsuits.co.uk, I cannot praise their customer support enough. Having purchased a Spiderman costume for a special child's birthday surprise, I was delighted by its remarkable quality and swift delivery. The attention to detail and the realism of the costume truly stood out to me, making it one of the best Spiderman outfits I have ever come across. In the lead-up to the costume's dispatch, I had several inquiries, and each time, the customer support team promptly and graciously addressed all my questions. Their responsiveness and willingness to assist left me thoroughly impressed. This level of dedication and care truly sets them apart. Overall, my entire experience with morphsuits.co.uk was nothing short of exceptional. As a delighted customer, I can confidently say that their outstanding customer care has not only met but exceeded my expectations. A heartfelt thank you to the team for making this birthday surprise a memorable success! 🎉
L Lorraine Augustin
1521 days ago

Unparalleled Delivery Experience: A Customer’s Honest Account

When I ordered from morphsuits.co.uk, the only silver lining in an otherwise disappointing experience was the delivery service. It arrived promptly and efficiently, earning the only praise I could muster. The outfit, however, was a different story. The Velcro attachments were a complete mismatch, rendering them useless. To add insult to injury, the material tore before the day was even halfway through, a true testament to its poor quality. Disheartened by my purchase, I couldn't help but compare it to cheaper options that offered far better craftsmanship. As I navigated the website to share my feedback, I was met with a surprising roadblock – there seemed to be no option to post a review. This discrepancy left me questioning the authenticity of the glowing reviews displayed on the site. Regrettably, this experience has deterred me from making any future purchases from the brand. My hope is that my narrative sheds light on the realities of my encounter, serving as a cautionary tale for others seeking quality products and reliable services.
E Elias Peltonen
1566 days ago

Unforgettable Costume Party Experience with Morphsuits.co.uk

Embarking on a search for the perfect costumes for my school's upcoming event, I stumbled upon Morphsuits.co.uk, and let me tell you, I hit the jackpot! Delighted by the array of options, I swiftly selected three pieces, eagerly anticipating their arrival. To my surprise, the shipping process was nothing short of lightning-fast. Almost as soon as I confirmed my order, the package was en route to my doorstep. Upon unwrapping the costumes, I was awestruck. The vibrant colors, impeccable fit, and the convenience of being able to see clearly through the material left me utterly impressed. The ordering process itself was a breeze, seamless and efficient. This entire experience with Morphsuits.co.uk left me thoroughly satisfied and brimming with excitement for the upcoming costume party. If you're seeking top-notch quality and visually stunning costumes, look no further than Morphsuits. It is with earnest enthusiasm that I wholeheartedly recommend them for your next costume extravaganza!

Introduction:

Morphsuits.co.uk is a leading online retailer specializing in the sale of high-quality and unique full-body spandex costumes known as "morphsuits." With a wide range of colors and designs available, Morphsuits offers an extensive selection for individuals looking to stand out at parties, events, or simply have some fun.

Pros:

  • Extensive Range: Morphsuits.co.uk boasts an impressive collection of morphsuits, catering to various preferences and styles.
  • Quality Materials: The morphsuits are made from high-quality spandex fabric, ensuring durability and a comfortable fit.
  • Great Fit: Customers can choose from a range of sizes to find the perfect fit, ensuring a flattering look and ease of movement.
  • Unique Designs: Morphsuits.co.uk offers a wide array of creative and eye-catching designs, allowing customers to embrace their individuality.
  • Easy-to-Use Website: The website is user-friendly, making it effortless to browse and navigate through the different product categories.

Cons:

  • Pricing: Some customers may find the prices of morphsuits on Morphsuits.co.uk slightly higher compared to other costume retailers.
  • Availability: While Morphsuits.co.uk provides a broad selection, certain designs and sizes may occasionally be out of stock.

User Experience:

Customers visiting Morphsuits.co.uk will have an enjoyable browsing experience. The user-friendly interface allows for effortless navigation, with well-organized categories and search filters. High-quality product images and detailed descriptions provide a clear understanding of each morphsuit's design and features. The website also offers helpful size guides to ensure customers select the appropriate fit.

Pricing and Value for Money:

Morphsuits.co.uk provides good value for money, considering the quality and originality of their products. Although the prices may be slightly higher compared to other costume retailers, customers can expect superior craftsmanship and attention to detail. Additionally, Morphsuits' unique designs and customization options add value by allowing individuals to showcase their personal style.

Customer Service:

Morphsuits.co.uk prioritizes exceptional customer service. Their responsive and knowledgeable customer support team is available to assist with any queries or concerns. Whether through email, phone, or live chat, customers can expect prompt and friendly assistance throughout their shopping experience. The brand also provides a comprehensive FAQ section, addressing commonly asked questions.

Product Quality and Selection:

Morphsuits.co.uk stands out for its commitment to producing high-quality products. The morphsuits are finely crafted using durable spandex fabric, ensuring long-lasting use. Customers are spoilt for choice with an extensive selection of designs, catering to various themes, colors, and patterns. From superheroes to animals, there is a morphsuit to suit every taste and occasion.

Website Usability:

Morphsuits.co.uk's website is designed with ease of use in mind. It features a clean and intuitive layout, allowing visitors to effortlessly browse through the available products. The search and filter options make it simple to narrow down specific preferences. Smooth navigation, fast loading times, and secure checkout contribute to a seamless shopping experience.

Returns and Exchanges:

Morphsuits.co.uk offers a fair and hassle-free returns and exchange policy. Customers can request returns within the designated timeframe, provided the product is unworn and in its original packaging. The brand aims to process returns promptly and offers exchanges for a different size or design when available.

Promotions and Discounts:

Morphsuits.co.uk frequently offers promotions and discounts, providing customers with the opportunity to save on their purchases. The website features a dedicated "Sale" section where discounted items can be found. Additionally, customers can sign up for the newsletter to receive exclusive offers and updates.

Reputation:

Morphsuits.co.uk has established a solid reputation as a reliable and trusted online retailer. With years of experience in the industry, they have consistently delivered high-quality products and excellent customer service. Morphsuits' commitment to customer satisfaction and their thriving community of loyal customers speaks to their reputable standing.

Payment Options:

Morphsuits.co.uk offers a range of secure and convenient payment options. Customers can complete their purchases using major credit cards, such as Visa, Mastercard, and American Express. Additionally, the website supports payment through popular digital wallets such as PayPal, ensuring flexibility and ease of payment.

Loyalty Programs:

While Morphsuits.co.uk does not currently have a dedicated loyalty program, they reward customer loyalty by regularly providing exclusive offers, discounts, and promotions. Customers can join the mailing list to stay updated on these special deals.

Customer Reviews:

Morphsuits.co.uk values customer feedback and encourages shoppers to leave reviews. The website features a dedicated section where customers can share their experiences and rate the purchased products. This transparency allows potential buyers to make informed decisions based on the experiences of others.

Community Involvement:

Morphsuits.co.uk actively engages with its customer community through various channels. They maintain a strong presence on social media platforms, where customers can share photos, stories, and connect with fellow morphsuit enthusiasts. By fostering a sense of community, Morphsuits.co.uk encourages creativity and fun among its customers.

Shipping and Costs:

Morphsuits.co.uk offers reliable and fast shipping options for customers. Standard shipping is available at a reasonable cost, with delivery times varying based on the destination. The website provides estimates during the checkout process. Additionally, express shipping services are available for urgent orders, ensuring timely delivery for customers who need their morphsuits quickly.

Conclusion:

Morphsuits.co.uk is a reputable online retailer that offers unique and high-quality full-body spandex costumes. With an extensive range of designs, superior product quality, and excellent customer service, Morphsuits stands out as a reliable choice for anyone looking to make a bold statement at parties or events. While prices may be slightly higher, the value for money, user-friendly website, and commitment to customer satisfaction make Morphsuits.co.uk a notable option in the costume marketplace.