Motel6 Reviews

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50 Reviews

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T Travis Booker
56 days ago

A Gem Unearthed: Rediscovering Motel 6 in Milan

Upon entering the Motel 6 in Milan, Ohio, my initial expectations were shattered by a less-than-pleasant sight. However, amidst the initial shock, I embarked on a journey of transformation and rediscovery. Yes, there was a momentary encounter with a curious cockroach in the bathroom, and crumbs tucked away between the bed and nightstand called attention to them. The tub seemed to have lost its sparkle, and yes, there were remnants of neglect on the toilet seat. Yet, as the night unfolded, a different narrative emerged. Amidst the imperfections, I discovered a sense of humility and authenticity. The staff's warmth and eagerness to make amends echoed a genuine desire to ensure a comfortable stay. As daylight peeked through the curtains, the room transformed into a cozy retreat, offering solace and a newfound appreciation for simplicity. In retrospect, my stay at Motel 6 in Milan was not defined by fleeting imperfections but rather by the resilience and dedication of the team to turn an ordinary experience into an extraordinary memory. It taught me the beauty of embracing imperfections and finding joy in unexpected places. Thank you, Motel 6 in Milan, for being a gem unearthed in the realm of hospitality.
A April Webster
60 days ago

Exceptional Service and Comfort: A Testimonial for Motel6

From the moment I stepped foot into Motel6, I was greeted with warmth and genuine care from the staff. It was immediately evident that their top priority was to ensure that my stay was not just comfortable, but exceptional. The ease of the check-in process was a pleasant surprise, setting the tone for the rest of my stay. The staff's attention to detail and commitment to guest satisfaction truly stood out to me. Every interaction felt personal, as if they were going above and beyond to cater to my needs. I can confidently say that Motel6's staff truly care about the well-being and comfort of their guests. This level of dedication is what sets them apart from other accommodations I have experienced. Thank you, Motel6, for making my stay memorable and enjoyable. I will definitely be returning in the future.
P Pamela Webster
65 days ago

“A Home Away from Home: Warmth, Comfort, and Genuine Hospitality”

During my recent stay at motel6.com, I was pleasantly surprised by the cozy atmosphere and convenience it offered. The room exuded warmth, making it feel like a home away from home. One of the highlights of my stay was the proximity of numerous restaurants, allowing me to indulge in a variety of culinary delights just a stone's throw away. What truly made my experience exceptional was Richard's exceptional customer service. His genuine hospitality and willingness to assist with all my queries and requests added a personal touch to my stay. Richard's helpful demeanor truly stood out, making me feel welcomed and valued as a guest. Overall, my time at motel6.com was nothing short of delightful, thanks to the inviting room, the array of dining options nearby, and most importantly, the impeccable service provided by Richard. I left with a sense of contentment, knowing that I had found a hidden gem that I would gladly return to in the future. My heartfelt gratitude to the team at motel6.com for making my stay memorable and comfortable.
J Julia Wolf
76 days ago

A Magnificent Stay at Motel6: A Venice Haven of Comfort and Convenience

Stepping into the Venice, FL Motel6 location was like entering a realm of sheer delight. The upgrades were not just noticeable; they were a testament to the commitment to excellence. The room exuded a sense of freshness, from the clean bedding to the plush towels that awaited me. And oh, the bed – it was a paradise of comfort, making every night's sleep a dream. But what truly stole my heart was the brand-new pool, a gem of relaxation beckoning me after a day of exploration. And let's not forget the two ice machines conveniently located, making it a breeze to fill up the cooler for a beach day or a road trip. Motel6, through this Venice location, has truly outdone themselves in creating a space where comfort and convenience blend seamlessly. My stay was not just a stay; it was an experience worth cherishing. My gratitude knows no bounds for the memorable moments I had at this oasis of tranquility.
D Donna Wilder
83 days ago

A Nightmare at Motel 6: My Shocking Experience in Stephenville, Texas

I recently had the misfortune of staying at the Motel 6 in Stephenville, Texas, and it was an absolute nightmare. To begin with, the website falsely advertised that pets stay for free, yet I was charged for this. Despite reaching out to customer service with photos of the issues, I have received no response after 6 days. The room itself was appalling – there was no phone, the front door was damaged to the point of letting in daylight, and there were signs of potential fire damage with open electrical sockets. The walls showed signs of water damage and possible mold, posing a serious health hazard with rough, peeling edges. To add insult to injury, the TV remote was haphazardly taped together, and there was a frog sitting on the floor. The desk clerk even made a disturbing remark about unauthorized credit card charges. This experience was truly distressing and has left me deeply disappointed. I wouldn't wish this upon anyone, and I urge others to avoid this establishment at all costs.
D Donna Wilder
83 days ago

I stayed at Motel 6 in Stephenville MISTAKE don’t do it

My evaluation for motel6.com I stayed at Motel 6 in Stephenville, Texas and it was DISGUSTING! They first charged me for a pet which websight acknowledged was FREE. Despatched images to customer support grievance , been 6 days STILL no response from them. No telephone in room. Entrance door so broken you would SEE daylight on the aspect and backside of door body. Paint peeling and tough edges from broken door. Appeared like fireplace injury as burnt out open electrical socket. Partitions regarded like water injury (doable mildew?) . Hazard in being barefoot as open edges. Television distant scotch taped collectively. Frog sat on flooring. Desk Clerk acknowledged they'd my bank card they may do what they wished
S Suezie Taylor
87 days ago

Exceptional Service and Home-like Comfort at Motel 6 Carlsbad Beach

From the moment I stepped into Motel 6 Carlsbad Beach, I knew I was in for a memorable stay. The front staff, including Allen, Mark, Gloria, and Kiki, went above and beyond to make me feel welcome. Their exceptional service truly stood out, and I couldn't have asked for a warmer reception. While the front staff left a lasting impression, I also found the proximity to the beach incredibly convenient. The picturesque location added an extra layer of relaxation to my stay, making it a truly rejuvenating experience. My only suggestion would be to increase the number of employees in the housekeeping department. With a bit more support in this area, I believe the already high standards of cleanliness could be even further elevated. Overall, Motel 6 Carlsbad Beach has become a home away from home for me. The exceptional service, combined with the inviting atmosphere, has made all the difference in my travels. I can't wait to return for another unforgettable stay.
S Suezie Taylor
87 days ago

An Unforgettable Stay: Exceptional Service and Homely Comfort

Nestled close to the pristine beaches, my experience at Motel 6 Carlsbad Beach surpassed all expectations. The front staff, led by the exceptional team of Allen, Mark, Gloria, and Kiki, truly made my stay memorable. Their warm hospitality and dedication to customer service were truly commendable. From the moment I checked in, I felt welcomed and valued. The front staff went above and beyond to ensure that all my needs were met promptly and with a smile. Their professionalism and friendliness truly set this establishment apart. While the front staff excelled in their roles, I did notice a slight shortage of employees in the housekeeping department. This small hiccup, however, did not outweigh the overall positive experience I had at Motel 6 Carlsbad Beach. In conclusion, I can confidently say that this establishment has become a home away from home for me. The exceptional service provided by the dedicated front staff truly made my stay unforgettable. I highly recommend Motel 6 Carlsbad Beach to anyone looking for a comfortable and welcoming stay near the beach.
B Bill Bierling
109 days ago

Front desk double charged me for the…

I recently had the pleasure of staying at Motel 6 Carlsbad, and I must say, it was an absolutely delightful experience from start to finish. Upon checking in, I was greeted with warm smiles and efficient service at the front desk. The room was immaculately clean and comfortable, offering a serene oasis after a long day of travel. What truly impressed me, however, was the outstanding customer service. The staff went above and beyond to ensure that my stay was nothing short of perfect. From assisting me with directions to recommending local dining spots, their genuine care and attention to detail truly made a lasting impression. The amenities provided added an extra layer of comfort, with fast and reliable Wi-Fi that allowed me to stay connected throughout my stay. I found the entire atmosphere of the motel to be inviting and peaceful, making it a wonderful place to unwind and recharge. I highly recommend Motel 6 Carlsbad to anyone seeking a pleasant and hassle-free stay. The exceptional service and comfortable accommodations make it a top choice for me whenever I'm in the area. Thank you for a memorable experience, Motel 6 Carlsbad!
B BJJ
110 days ago

Disappointed with Filthy Conditions: A Cautionary Tale

I recently had a disappointing experience at a Motel 6 location that I feel compelled to share. My family and I stopped at this particular motel late at night during a long road trip. Despite having made a reservation, we were taken aback when asked to put down a $50 security deposit, considering our short 8-hour stay. Upon entering the room, our initial shock turned to dismay as we were greeted with an appalling sight. The room was in a deplorable state, with the bedding appearing unwashed and numerous small cockroaches scurrying across the floor. It seemed as though the motel catered more to transient guests on a weekly basis rather than accommodating weary travelers like us. This experience was a stark departure from our previous stays at other Motel 6 establishments, where we found the standards of cleanliness to be satisfactory. When we approached the staff during check-out to express our dissatisfaction, they initially hesitated to refund our security deposit unless their cleaning staff confirmed our claims. We insisted that they inspect the room themselves, given the evident lack of cleanliness and maintenance. I share this experience not to disparage the entire Motel 6 chain but to caution fellow travelers about the importance of maintaining hygiene standards in the hospitality industry. It is my hope that this feedback prompts the management to address the issues at this particular location and uphold the reputation that the Motel 6 brand strives to maintain.
B BJJ
110 days ago

Heartfelt Gratitude – A Gem Amongst the Chaos

Reflecting on my recent stay at Motel 6, it's with sincere appreciation that I share my experience. Amidst a long journey, we found ourselves seeking refuge late at night and booked a room at Motel 6 along our route. Despite the initial setback of a $50 security deposit for our short stay, what awaited us inside was beyond disheartening. The room appeared to have been untouched by cleanliness, with bedding that hinted at neglect. The sight of numerous small cockroaches sent shivers down our spines, painting a picture of a transient living environment rather than a temporary haven for travelers like us. Having been patrons of Motel 6 due to our pet-friendly needs, our expectations were modest but nonetheless anchored in the hope of a clean and comfortable stay. Unfortunately, this particular location fell short of even the most basic standards of hygiene. The state of the room left much to be desired, and it became clear that our stay would be far from restful. Upon check-out, we mustered the courage to voice our concerns, met with initial resistance regarding the return of our security deposit. Insisting on an immediate inspection by the management themselves, it became evident that the lack of cleanliness was not merely a reflection of oversight but a pervasive issue. Despite the challenges faced during our brief visit, I am compelled to express my gratitude for the memories created amidst the chaos. This experience served as a poignant reminder of the importance of cleanliness and hospitality in the realm of travel accommodation. While our stay may have been marred by filth, I am hopeful that our feedback will serve as a catalyst for positive change within the establishment. In hindsight, this encounter serves as a testament to the unpredictable nature of travel and the resilience it fosters within us. May this review stand as a beacon of awareness for fellow travelers, urging them to remain vigilant in their quest for comfort and cleanliness on the road.
L Levin askad
115 days ago

Exemplary Customer Service and Comfortable Accommodations

I felt compelled to share my outstanding experience with motel6.com. Despite encountering a minor issue with the TV in my room, the customer service team went above and beyond to rectify the situation promptly and courteously. Their attentiveness and dedication truly exemplify exceptional customer service. Furthermore, the comfortable accommodations and overall cleanliness of the room far exceeded my expectations. The staff's commitment to ensuring a pleasant stay was evident in every aspect of my visit. I highly recommend motel6.com to anyone seeking a welcoming and hospitable environment during their travels. While I initially had concerns, the outstanding customer service and comfortable accommodations quickly turned my experience into a delightful and memorable one. Thank you to the entire team for their exceptional hospitality. I look forward to returning in the future!
D Dave ZZBike
118 days ago

Unparalleled Service and Serene Escapes at Elko NV Motel 6

Let me share my recent experience staying at the Elko NV Motel 6, where amidst minor inconveniences, I discovered a gem worth revisiting. Upon arrival, the cracked front window and absence of towels initially dampened my spirits, but a simple request to the manager swiftly resolved these issues, showcasing their dedication to guest satisfaction. However, the true test of hospitality unfolded during a peculiar evening incident. As I unloaded my belongings, a disturbance escalated in the parking lot, involving occupants from another room. Despite the unsettling nature of the situation, the motel staff handled it with admirable professionalism and efficiency, ensuring the safety and comfort of all guests. Moreover, when I attempted to report the incident to the local authorities, the malfunctioning room phone posed a challenge. Nevertheless, the prompt response of the Elko police, coupled with the motel staff's support, alleviated any concerns, highlighting their commitment to guest welfare and security. In retrospect, my stay at the Elko NV Motel 6 was not without its quirks, but it was these unexpected moments that revealed the true essence of hospitality and care exhibited by the staff. I left with a sense of gratitude for their unwavering dedication amidst challenges, making this experience a memorable and unique one. Embark on a journey of unparalleled service and serene escapes at Elko NV Motel 6, where every stay promises distinctive encounters and exceptional care.
L Lexi Dunsmore
132 days ago

All other motel 6 have been great except this one.…

I recently had an unfortunate experience at the Motel 6 on 1415 30th Street, Downtown Sacramento, CA. Despite receiving vouchers from my social worker and having prior arrangements made, I encountered significant challenges during my stay. Upon arrival, I was met with unexpected reservation cancellations and inaccuracies regarding the acceptance of vouchers. The male staff was accommodating, but the female staff was unhelpful and provided misleading information. Consequently, my fiancé and I found ourselves stranded outside with our belongings, unable to secure a room and facing the prospect of missing valuable time with our newborn daughter in the hospital. Eventually, I was able to check in with the assistance of a kind staff member who clarified the voucher process and facilitated my stay. However, my overall experience was marred by cleanliness issues in the room, including a distressing discovery of roaches and a used hypodermic needle. Furthermore, I encountered unwarranted difficulties when attempting to extend my stay and pay in cash, as I was informed that I was not permitted on the premises. This added stress and frustration during an already challenging time. I am sharing this review to shed light on my experience at this particular Motel 6 location, emphasizing that it deviated significantly from my positive encounters at other Motel 6 establishments. I sincerely hope that my feedback encourages the necessary improvements to ensure that future guests do not encounter similar obstacles during their stays.
G George Ziggy Buff
134 days ago

Me and my wife Debra had a great time…

A Wonderful Stay at Studio 6 Motel, Thanks to an Amazing Team! My wife and I recently had the pleasure of staying at Studio 6 Motel for a weekend getaway, and I cannot thank the staff enough for their exceptional hospitality. From the moment we arrived, we were greeted with warmth and kindness, making us feel right at home. The entire team, especially the manager, Cash, went above and beyond to ensure that our needs were not only met but exceeded. Their friendliness and genuine care created an atmosphere that made our stay truly memorable. Cash, in particular, was an absolute delight to work with, making sure that every aspect of our stay was perfect. We were thoroughly impressed by the easy-going and down-to-earth nature of the staff, who treated us with the utmost respect and consideration. It was evident that they take pride in their work and genuinely care about the experience of their guests. I would like to extend my gratitude to the entire team, including Chris, Scott, Erica, and Gabriella. Their dedication and commitment to providing exceptional service did not go unnoticed. They all contributed to making our stay memorable and enjoyable. Overall, I cannot recommend Studio 6 Motel enough. The warm and friendly atmosphere, combined with the outstanding service provided by the team, truly made our stay unforgettable. Thank you to the entire staff for your exceptional hospitality. We look forward to returning in the future and reconnecting with our new friends at Studio 6 Motel.

Introduction:

When it comes to finding affordable and convenient accommodation options during your travels, Motel 6 is a name that often comes to mind. With its user-friendly website, motel6.com, the brand aims to provide a seamless booking experience for travelers seeking budget-friendly lodging. In this editorial review, we will delve into various aspects of motel6.com, assessing its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and associated costs.

Pros:

  • Competitive pricing: One of the primary advantages of motel6.com is its affordable pricing, making it a popular choice among budget-conscious travelers.
  • User-friendly interface: The website offers a clean layout and intuitive navigation, allowing visitors to easily search, compare, and book motel rooms.
  • Wide range of locations: Motel 6 has an extensive network of properties across North America, ensuring that you can find accommodations in various cities and states.
  • Pet-friendly policy: Motel 6 is known for its pet-friendly approach, allowing travelers to bring their furry companions along for a small fee.

Cons:

  • Basic amenities: While Motel 6 provides essential amenities like free Wi-Fi and cable TV, the overall offerings may be considered basic compared to higher-end hotels.
  • Limited on-site facilities: Some locations may have limited on-site facilities such as restaurants or swimming pools, which could be inconvenient for guests seeking additional conveniences.
  • No breakfast included: Unlike some competitors, Motel 6 does not typically offer complimentary breakfasts, which may be a downside for those looking for a quick and convenient morning meal.

User Experience:

Navigating through motel6.com is a breeze, thanks to its user-friendly interface. The website offers a quick search feature, allowing users to input their desired location, dates, and other preferences to browse available options. The search results provide detailed information about each property, including amenities, photos, and customer reviews, helping travelers make informed decisions. With a straightforward booking process, users can easily secure their accommodations within minutes, streamlining the experience for those on the go.

Pricing and Value for Money:

Motel 6 excels in offering affordable rates, making it an excellent choice for budget travelers. The prices are consistently competitive, even during peak travel seasons. While the lower rates may not promise luxury, they provide excellent value for money in terms of basic accommodations with essential amenities.

Customer Service:

Motel 6 places high emphasis on customer service, aiming to meet the needs and expectations of its guests. With a dedicated customer support team, available via phone or online assistance, travelers can quickly resolve any queries or issues they may encounter. The responsive and helpful customer service representatives contribute to a positive experience and ensure customer satisfaction.

Product Quality and Selection:

As a budget-oriented lodging brand, Motel 6 focuses on providing clean and comfortable rooms at economical prices. While the product quality may not match that of higher-end hotels, their commitment to cleanliness and maintenance is commendable. The selection of rooms typically offers a variety of choices, ranging from standard single or double occupancy to accessible rooms, catering to different guest requirements.

Website Usability:

Motel6.com is designed with simplicity and ease of use in mind. The website loads quickly, enabling users to swiftly navigate between pages and book their preferred accommodations. The layout is uncluttered, allowing visitors to find relevant information intuitively without unnecessary distractions. Important details such as room rates, amenities, and cancellation policies are prominently displayed, ensuring transparency and helping users make informed decisions.

Returns and Exchanges:

Regarding returns and exchanges, Motel 6 follows standard industry practices. Cancellation policies and fees may vary depending on the specific booking and rate type chosen. It is advisable to review the terms and conditions on the website or contact customer service for any necessary changes or cancellations to avoid potential fees or complications.

Promotions and Discounts:

Motel 6 offers various promotions and discounts throughout the year, providing even greater value to travelers. These deals can range from discounted rates for extended stays to special discounts for loyalty program members or booking directly through motel6.com. By regularly checking the website or subscribing to their newsletter, customers can take advantage of these cost-saving opportunities.

Reputation:

With many years of experience in the lodging industry and a large customer base, Motel 6 has established a reputable name for itself. The brand is widely recognized for its budget-friendly offerings and commitment to providing reliable accommodations across North America. While there are occasional negative reviews, overall customer sentiment remains positive, showcasing the brand's dedication to customer satisfaction.

Payment Options:

Motel 6 offers various payment options to accommodate different guest preferences. Customers can typically pay for their reservations using major credit cards, including Visa, Mastercard, American Express, and Discover. It is important to note that specific payment methods may vary depending on the booking location and policies.

Loyalty Programs:

Motel 6 offers a loyalty program called My6, allowing frequent guests to earn points and unlock exclusive benefits. Members can enjoy perks such as faster check-ins, late check-outs, and access to special promotions. Accumulated points can be redeemed for discounted or free room nights, providing additional value and incentives for returning customers.

Customer Reviews:

Customer reviews play a vital role in assessing the overall experience and quality of accommodations. Motel 6 displays customer reviews on its website, enabling potential guests to gauge the experiences of past visitors. While individual experiences may vary, the availability of reviews adds transparency and assists in making informed decisions.

Community Involvement:

Motel 6 actively participates in community initiatives and corporate social responsibility. The brand supports various charities and community projects, demonstrating its commitment to giving back and making a positive impact on society. By engaging in philanthropic activities, Motel 6 showcases its dedication to more than just providing lodging services.

Shipping and Costs:

As an online booking platform, Motel 6 does not involve shipping in the traditional sense. Instead, customers receive booking confirmations via email or can access them through their motel6.com account. The costs associated with booking a room typically include room rates, taxes, and any additional fees that may apply, such as pet fees or incidentals. It is crucial to review the booking details carefully to understand the full cost breakdown.