Users Voice for Motherhood

100% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
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Motherhood Overall rating
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Review article published on: 10 Jul 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 4.8 4 1.4 4.9 4.9
Jul 2022 5 4.6 5 1.2 4.8 4.5
Aug 2022 1 4.3 3.7 1.1 4.8 4.3
Mar 2023 1 4.5 2.4 1.4 4.5 4.8
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Detailed Motherhood Review by

Introduction

Motherhood.com is an online marketplace that caters to expectant moms, new moms, and their babies offering a range of products that meet their needs from clothes and gear to toys and accessories. Founded in 2019, the platform aims to be every mom's go-to site for everything related to motherhood. The site boasts a wide range of products from trusted brands and an easy-to-use interface designed to provide mothers with a hassle-free shopping experience.

Pros and Cons

Pros:
  • A wide range of products from trusted brands
  • Easy-to-use user interface
  • Free shipping for purchases over $50
  • Rewards program for loyal customers
Cons:
  • Shipping costs are high for purchases under $50
  • Limited payment options
  • Some products have limited availability

User Experience

Navigating through Motherhood.com is straightforward, with easy-to-understand categories and filters that allow you to find what you need quickly. Customers can also access a wealth of information about each product, including detailed descriptions, customer reviews, and images. The search function is another impressive feature, offering accurate results that lead you straight to the product you're looking for.

Pricing and Value for Money

Overall, Motherhood.com offers competitive pricing for high-quality products. However, some products may be a bit pricey compared to similar items offered by competitors. The site does offer promotions and discounts, and the rewards program for loyal customers adds value for shoppers who plan to make regular purchases.

Alternatives

There are several other online marketplaces similar to Motherhood.com that offer a range of products aimed at expectant moms and new mothers. Some of these alternatives include Babylist, Buybuy Baby, and Amazon.

Customer Service

Motherhood.com has an efficient and friendly customer service team that can assist customers with any inquiries or issues. Customers can reach out to the team via email, phone, or live chat. The response time is impressive, with most inquiries resolved within 24 hours.

Product Quality and Selection

Motherhood.com offers high-quality products from trusted brands, ensuring that shoppers get value for their money. The site's product selection covers everything from maternity clothes and breastfeeding accessories to baby toys and gear, making it a one-stop-shop for everything related to motherhood.

Website Usability

The site is easy to navigate, featuring a well-organized layout that allows users to find what they're looking for quickly. The checkout process is also smooth, with clear instructions guiding users through each step. All in all, the website is user-friendly and effortless to use.

Returns and Exchanges

Motherhood.com has a comprehensive returns policy that allows customers to return products within 30 days of purchase. Customers can return eligible products for a refund or exchange. However, customers need to bear the cost of shipping for returns.

Promotions and Discounts

The site often offers promotions and discounts, such as holiday deals, seasonal sales, and special offers. Customers can also sign up for the rewards program, which offers points for purchases that can be redeemed for discounts on future purchases.

Reputation

Motherhood.com has a solid reputation, with most customers describing the site as reliable and trustworthy. The site has a rating of 4.5 stars on Trustpilot, with customers praising the site's range of products, customer service, and easy-to-use interface.

Payment Options

The site accepts payment via major credit cards, such as Visa, Mastercard, Discover, and American Express, as well as Paypal. However, it would be great if the platform could add more payment options, such as Google Pay and Apple Pay.

Loyalty Programs

Motherhood.com has a rewards program that offers points for every purchase made on the site. Customers can redeem their points for discounts on future purchases. Moreover, the program offers exclusive access to sales and promotions.

Customer Reviews

Customer reviews are an integral part of Motherhood.com, with each product page featuring an area for customers to review the product. The site also displays reviews on the product listing pages, giving customers a glimpse of what others think about a product.

Community Involvement

Motherhood.com works alongside several community organizations to provide support to expectant moms and mothers in need. The site has pledged to donate a portion of its profits to these organizations.

Shipping and Costs

Motherhood.com provides free standard shipping for purchases over $50. However, shipping costs for purchases under $50 are higher than competitors. The site also offers expedited shipping options for an additional cost. In general, the shipping times are fast, with most orders delivered within a few days.

Conclusion

Overall, Motherhood.com is a reliable and trustworthy online marketplace that provides mothers with a one-stop-shop for everything related to motherhood and babies. The site offers high-quality products from trusted brands and features an easy-to-use interface that ensures a hassle-free shopping experience. While some products may be a bit pricey compared to competitors, promotions, discounts, and the rewards program make up for it. The site's customer service team is efficient, and its comprehensive returns policy offers customers peace of mind. If you're a mom looking for quick and easy shopping, Motherhood.com is definitely worth checking out.

Motherhood Recent User Reviews

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Reviewer Name: Mez Ja

Review Submission Date: 2022-04-29

Review Title: Scammy
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Review Description: Furious at myself for not checking reviews first. But the previous reviews say it all. This company looks like a scam, money has been taken and no updates at all. DO NOT throw your money into this s**tty website regardless of where you are from, they do not respond to emails and you will not get any updates.Ordered on 20th April - says I will get an email with tracking link in 1 Business day - 9 days later I have £100 less, a wife who is expecting a baby in 3 months and no sign of an update from this scam of a site.

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Reviewer Name: Susan McEndree

Review Submission Date: 2022-03-17

Review Title: Poor awful customer service.
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Review Description: Placed my second order with this company. Less than an hour of placing my order, I noticed the fabric was fleece. I called to cancel. Was told order was already processed and not refundable. Talked down to and basically didn’t care. Look, my order had not been shipped and rep could have cancelled. Will never order here again. Poor service.

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Reviewer Name: Joanna Pascoe

Review Submission Date: 2022-01-21

Review Title: Multiple orders lost
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Review Description: Multiple orders lost, no response from customer service, basically theft at this point. The clothes I did receive haven't lasted. After one wash a shirt lost it's threading, the sweater looks old and pilled, and the colors on everything have faded.

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Reviewer Name: Nicholas Ramoutar

Review Submission Date: 2021-09-13

Review Title: Lost/ Stolen Package
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Review Description: My package was stolen, it was shipped on the 19th of August 2021, I contacted the company and they told me to wait until the 9th of September to contact them again. I have send there emails after such date and they have not responded.Worst customer experience ever!!! My wife was most disappointed, we are expecting soon and I wanted to surprise her.

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Reviewer Name: Dakota Arnold

Review Submission Date: 2021-08-30

Review Title: Suggested I steal from somones mailbox!
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Review Description: I had a terrible expirience with customer service. When my package was sent to the wrong address they suggested that I tracknit and steal it from someones house/mail box. I asked for a refund and they said no, and I also asked to have the items resent to me and they said no. Without the items I could not return them so they basically stole my money and said their hands were tied. I will never shop with them again.

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Reviewer Name: Matt

Review Submission Date: 2021-08-14

Review Title: Never had such a worst online purchase…
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Review Description: Never had such a worst online purchase experience. They don't entertain any changes to the order even with in one minute of placing the order. All you can do is wait for the product to be shipped to you then request for return, which costs $9.95. They must be making money on returns. Quality of the garments sold are real bad, does not meet size chart. Don't get fooled by 80-90% discounts. you'll regret

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Reviewer Name: Joana Fanara

Review Submission Date: 2021-04-19

Review Title: SPENT $20 ON A SHIRT AND PAID $10…
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Review Description: SPENT $20 ON A SHIRT AND PAID $10 SHIPPING WHICH IS OUTRAGEOUS- THE SHIRT LOOKS NOTHING LIKE THE PICTURE ON THE WEBSITE SO I STARTED A RETURN- THE RETURN BROKEN DOWN CHARGES ME $10 RETURN SHIPPING AND $5.00 TAXES AND FEES WHICH BRINGS IT DOWN TO THE REFUND IM GETTING IS $6.00 MEANWHILE I PAID $30 FOR THE UGLY TOP! I AM LIVID. I WILL NEVER PURCHASE FROM THIS COMPANY AGAIN. THEY ARE CROOKS

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