Motorama Reviews

Voted Average (3/5)

95 Votes

5 Reviews

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I had an excellent expertise

My evaluation for motorama.it I ordered a jacket and a helmet. Sadly the jacket was not out there within the dimension I ordered anymore. The customer support contacted me, requested for my choice (if I wished a unique colour, or mannequin). Ultimately I cancelled the order. They have been very quick at responding and so they made a refund instantly. I felt all the things was dealt with professionally. I would not hesitate to purchase from them once more.

Revolutionizing My Riding Experience with Motorama.it

Embarking on a motorcycle tour filled me with excitement and anticipation, and my experience with Motorama.it played a crucial role in shaping this journey. Two weeks ago, entranced by their attractive prices and the promise of readily available stock, I eagerly placed my order. However, a week passed without any shipping updates, causing a wave of concern as my tour drew closer. Seeking clarity, I promptly reached out to their customer service team. To my dismay, I discovered that they claimed non-receipt of payment and proceeded to cancel my order, despite my bank statement reflecting a debit of -205,22€ to "MOTORAMA SRL." Frustration and confusion overshadowed my initial excitement as my attempts to communicate with them went unanswered. The disappointment of a canceled order was magnified by the absence of communication from Motorama.it. Their actions left me feeling disregarded and uncertain about the resolution of the situation. As a passionate rider relying on their services for an essential part of my journey, this experience has left a significant impact on me. While the promise of a seamless ordering process and timely delivery initially drew me to Motorama.it, the lack of transparency and accountability in this instance has tainted my perception. As a customer seeking reliability and professionalism, my trust in their services has been shaken. Moving forward, I hope for improved communication and clearer resolutions to ensure a more positive experience for fellow riders in the future.

Above and Beyond: My Unforgettable Journey with Motorama

From the moment I set foot on Motorama's website, I knew I was in for something special. The customer service I received while purchasing my Dainese Goretex outfit was truly exceptional. Despite my preferred color being unavailable, the team went above and beyond to find me a fantastic alternative that exceeded my expectations. Their proactive and friendly approach left a lasting impression on me. Not only was the service prompt and transparent, but the delivery was seamless and right on schedule. Motorama's attention to detail and commitment to customer satisfaction is unparalleled. I am incredibly grateful for the personalized experience I had and will undoubtedly be a returning customer. If you're looking for a company that not only meets but surpasses your needs, look no further than Motorama. Thank you for making my shopping experience a memorable one.

Faux promotional codes, and incorrectly calculated %

My evaluate for motorama.it Watch out when making use of promo codes from Motorama on-line retailer. This Black Friday, they claimed 30% off, however when utilized the diminished worth amounted to a lot lower than 30%. Once I confronted Motorama with information, they put the next worth, and adopted up with an e mail that I'm exaggerating. Once I produced the screenshots and informed them how one can work out % they had been boastful and 'threatened me'. Sadly Trustpilot doesn't permit screenshots as I'd additionally connected them right here to publicly expose their deceit.

Unbeatable Value, Exceptional Service: My Experience with Motorama.it

As an avid motorcycle rider based in the US, finding quality gear at a reasonable price can be challenging. When I stumbled upon Motorama.it and saw the incredible deal on a pair of Dainese gloves, I knew I had to take the plunge. What truly impressed me was their willingness to go the extra mile. Not only did they waive the tax for shipping outside the EU, but their shipping rates were so competitive that I saved nearly $50 compared to other stores. The gloves arrived swiftly in the US, but a minor hiccup with USPS caused a delay in delivery. However, it was Motorama's impeccable customer service that truly shone through during this issue. Their responsiveness and eagerness to assist were unparalleled. Despite the delay being out of their control, they were proactive in helping track down the package and ensuring it reached me safely. While I initially had reservations due to the lack of reviews, Motorama proved to be a hidden gem. Their commitment to customer satisfaction and transparency alleviated any concerns I had. Today, as I finally don my new gloves, I am grateful for the seamless experience provided by Motorama. Thank you, Motorama, for not only delivering unbeatable value but also for demonstrating exceptional customer service. You have gained a loyal customer in me, and I will not hesitate to recommend your services to fellow riders seeking a reliable and trustworthy supplier.