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0% users rated Average
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eric KRIKORIAN
From Frustration to Disappointment: My Motorola e40 Experience
After purchasing a Motorola e40 phone, excitement quickly turned to frustration. The device malfunctioned right after I bought it, prompting a visit to Darty's customer service. A month-long wait for repairs followed, only for the phone to exhibit the exact same issue upon its return—a disappointing cycle of incompetence from both Motorola and Darty. This ordeal highlighted the amateurish handling of the situation, leaving me feeling let down by the lack of professionalism from both parties involved. The experience served as a cautionary tale, urging others to steer clear of the Motorola e40 and to beware of what seemed like a comedy of errors. P
Philippe Smal
Ma compagne et moi nous avons acheté un…
My evaluate for motorola.fr Ma compagne et moi nous avons acheté un motorola suivant les conseils du "pauvre vendeur" qui à mon avis devait plutôt écoulé des shares qu autre selected Et nous sommes parfaitement d'accord sur nos smartphonesC est vraiment les plus mauvais smartphone qu on ai jamais eu ils ont tous les défauts des autres plus les leurs à croire qu ils sont là pour battre des data de médiocritéSeul dommage ici c est qu on est obligé de mettre une étoile alors que c est bien pire J espère que j aurais aidé a travers cet avis des personnes pour qu ils ne tombent pas ds les mêmes souffrances que nous avec leur smartphone M
Moto rola
Absolute Nightmare with Motorola/Lenovo
As a loyal customer for years, I never imagined penning a scathing review for a brand I once trusted. However, my experience with Motorola/Lenovo has been nothing short of a nightmare. Let's rewind to a year ago when I purchased the "Falseship" Edge 30 Ultra for a hefty sum of €1,000. Almost immediately, issues plagued the device, shattering my expectations and trust in the brand. The first red flag surfaced when I realized that the wireless charger, touted in Motorola's official website, was nowhere to be found for purchase. Third-party Chinese vendors were the only source, pointing to blatant false advertising and misleading marketing tactics. It was the beginning of a slew of camera-related problems, precisely the device's selling point. Countless error reports and samples sent to customer support remained unanswered, painting a dismal picture of Motorola's post-purchase service. What's more appalling is the insincere and robotic responses from Moto's agents, who seemed more adept at copy-pasting generic replies than resolving real issues. It became evident that they were stalling until the warranty lapsed, effectively washing their hands off any responsibility. Even more distressing was when I purchased devices for my parents, only to discover they never received firmware updates, let alone timely security patches. It was a stark reminder of the disregard for customer satisfaction and product integrity. My once unwavering trust in Motorola has been shattered. Their deceitful marketing, abysmal support, and questionable business practices have left me disillusioned. The blatant disregard for user experience and the refusal to address legitimate concerns have tarnished the reputation I once held in high regard. Motorola/Lenovo must realize that customer loyalty cannot be taken for granted. The disdainful treatment and lack of accountability cannot be swept under the rug. So, to anyone considering a purchase from this brand, I urge you to tread with caution and keep your eyes peeled. As for me, I can assure you that neither I nor my circle will ever endorse this brand again. Signed, The disillusioned customer L
L'HDL
Unrivaled Quality and Performance
My Experience with motorola.fr I have been a loyal customer of Motorola for the past two years, having purchased the Moto E40 and the G51 5G, which is my current smartphone. Initially, I chose the E40 as it was touted as the best in Motorola's entry-level range. Despite not expecting top-tier performance, I was left extremely disappointed with the product. It received no system updates for over a year, still running on Android 11 when it should have received at least two system updates by now. The fingerprint sensor stopped working after just a month, despite numerous attempts to reset it. The price point simply could not justify these issues. Transitioning to the G51 "5G," positioned as a mid-range smartphone, priced at 250€ brand new, I anticipated an upgrade from my previous E40. However, the G51 fell short of expectations. It only received one system update, currently operating on Android 12 while it should have been updated to Android 13 as promised. The camera quality was subpar, with poor zoom capabilities and occasional glitches in capturing or saving photos. The smartphone was marketed with false claims, implying a notification LED that was non-functional unless the device was rebooted while charging. Surprisingly, the E40 outperformed the G51 in both functionality and camera performance. In summary, if you value your purchases, expect more than basic communication features, and prioritize photography capabilities, particularly for the G51 model, I would advise against buying from Motorola. This detailed testimonial captures the honest experiences of a dedicated user, shedding light on the realities behind the marketing promises of Motorola products. M
M Braun PAUL
An Unforgettable Journey: From Triumph to Turmoil with Motorola.fr
Embarking on a journey with Motorola.fr was like setting sail on a sea of promise and possibility. Their products shone brightly like beacons of innovation, guiding me towards a realm of technological excellence. However, the tides soon turned as I found myself adrift in a storm of customer service woes. The "abominable" service experience I encountered left me stranded, lost in a whirlwind of frustration and disappointment. After sending my smartphone for repair, a deafening silence enveloped me as days turned into weeks, and weeks into a seemingly endless battle for communication. The echoes of my unanswered queries resonated through the void, until, after a grueling month and a half, a glimmer of hope emerged in the form of a refund. Just as I began to see a ray of resolution on the horizon, the unexpected tide of events swept me away once more. Despite the refund, the phantom of my smartphone returned a week later, unchanged and unrepaired - a bewildering twist in an already perplexing tale. Motorola, your products may be a marvel, a testament to your prowess in the realm of innovation. Yet, the shadow cast by your abysmal customer service experience looms large, overshadowing the brilliance of your creations. It is a bittersweet symphony of triumph and turmoil, where the melody of excellence is marred by the discord of disappointment. So, to those who dare to venture into the realm of Motorola.fr, tread cautiously on this path of uncertainty. Let the cautionary tale of my journey serve as a beacon of awareness in the tumultuous seas of customer service, where even the brightest stars can lose their luster amidst the tempest of unfulfilled promises. L
Le goff
Inspired by the Reliability of Motorola: A Customer’s Journey
Embarking on a tech-savvy voyage with Motorola, I excitedly anticipated seamless connections and efficient performance. However, as I eagerly navigated the digital realm, I encountered a recurring challenge – disconnection from the WiFi network. The frustration of constantly being thwarted by this technological hiccup tested my patience and marred my experience. In my quest for a resolution, I sought assistance, yearning for a lifeline that would anchor me back to the realm of uninterrupted connectivity. Regrettably, my cries for help echoed into the void, met with silence from the device that once held such promise. Despite my initial enthusiasm, this journey with Motorola has been a bumpy ride, punctuated by moments of disconnection and disappointment. As I reflect on this tumultuous experience, I am left with a sense of disillusionment, realizing that this will be my second and final encounter with a Motorola device. While the allure of sleek design and cutting-edge technology initially captivated me, the lack of reliability and responsiveness has left me adrift in a sea of unmet expectations. As I bid farewell to this chapter, I do so with a heavy heart, acknowledging the untapped potential that remains unfulfilled. In the realm of technology, reliability is the cornerstone upon which trust is built. And in my journey with Motorola, it is this very foundation that has crumbled, leaving behind a lingering sentiment of disappointment. M
Matthieur
A Customer’s Journey: Navigating Through Challenges with Motorola.fr’s Service
Embarking on the quest to repair my smartphone seemed like a routine task until I encountered the tumultuous waters of motorola.fr's customer service. In the whirlwind of bureaucratic mishaps, my device languished for two arduous months, awaiting resuscitation. When the moment of reunion finally arrived, fate took a cruel turn as my phone was erroneously dispatched to a mysterious address unbeknownst to me. Despite the tribulations faced, I am determined to shed light on my tumultuous odyssey with motorola.fr's service, lest fellow travelers tread a similar path. While my device's whereabouts remain a mystery, my resolve to navigate through this storm reflects my unwavering trust in a silver lining yet to be unveiled. J
Jeremie T
Motorola.fr: A Customer Service Disaster Turned Nightmare
Having purchased a phone from Motorola.fr with high hopes, I soon found myself in a never-ending ordeal with their customer service. Despite being satisfied with the device itself and opting for their "motocare" warranty, my experience took a sharp turn when I accidentally cracked the protective glass over the camera lens. What ensued was a frustrating journey of sending the device in for repair, only to be met with a staggering wait time of a month and a half. The lack of proactive updates from the company left me constantly in the dark, having to constantly reach out to check on the status of my phone. Promises of imminent completion dragged on for weeks, leaving me stranded without my device. It felt like a one-sided relationship where their presence was only felt when it suited them, rather than providing the support and service they promised. My initial joy of owning a Motorola device was overshadowed by the disheartening experience of dealing with their customer service. What could've been a seamless process of repair and return turned into a cautionary tale of disappointment and frustration. It's clear that while Motorola may excel in creating innovative products, their after-sales service leaves much to be desired. Proceed with caution and consider alternatives for a smoother customer experience. B
Baptiste Tarbouriech
Exceeding Expectations with Motorola’s Premium Smartphones
As a passionate tech enthusiast, I eagerly purchased the acclaimed Motorola Edge 30 from motorola.fr, hoping for a premium experience. However, my initial excitement quickly turned into disappointment as I encountered a malfunctioning button. Despite my frustrations, the real test came in dealing with customer service. After sending my phone for repairs, I faced a daunting wait of over a month and a half, with no updates or reassurance in sight. The lack of communication and support left me feeling frustrated and let down. It's disheartening when a brand fails to deliver on its promises, especially in the realm of technology where seamless functionality is paramount. I hope Motorola can improve its after-sales service to match the quality of its products, ensuring a more positive and reliable experience for all customers in the future. T
Th
Unwavering Customer Support: A Heartfelt Testimonial
Navigating through the complexities of online shopping can be daunting. Yet, amidst the chaos, I found solace in the exceptional customer service provided by motorola.fr. Upon encountering an issue with my order, the challenge seemed insurmountable. Like a ship lost at sea, I felt adrift without a compass. However, the dedicated team at motorola.fr swiftly came to my rescue, becoming my guiding light in a sea of uncertainty. Despite the initial setback of an undelivered invoice, their unwavering commitment to resolving my concerns was truly commendable. Their responsiveness and proactive approach transformed my negative experience into one of gratitude. Each interaction with their customer support team left me feeling heard, valued, and ultimately, empowered. In a digital age where automated responses often overshadow genuine human connection, the personalized care and attention I received from motorola.fr were a breath of fresh air. They not only rectified the missing invoice promptly but also went above and beyond to ensure my overall satisfaction. Their compassion and professionalism stood out as a beacon of hope, restoring my faith in the power of genuine customer service. For anyone seeking a reliable and customer-centric online shopping experience, I wholeheartedly recommend motorola.fr. Their commitment to customer satisfaction is unparalleled, setting a benchmark for excellence in the industry. Thank you, motorola.fr, for not only delivering quality products but also for going the extra mile to nurture meaningful customer relationships. G
gilles HORTALA
An Unforeseen Journey with Motorola: A Customer’s Honest Account
As I embarked on my digital adventures with a Motorola phone, little did I anticipate the unforeseen roadblock ahead. After just six months, a battery malfunction turned my device silent. Placing my trust in the brand, I sent it for repair, hoping for a swift resolution. However, the repair process unraveled into a maze of uncertainty. Days passed without updates, leaving me in the dark about the fate of my device. To my dismay, the returned package mysteriously landed at a nearby collection point, devoid of any notification. Faced with this unexpected challenge, I treaded alone to retrieve my beloved phone. In moments of frustration, I navigated through this ordeal, showcasing resilience in the face of adversity. Although the journey was rocky, it afforded me a deeper understanding of the value of customer service and communication in the realm of technology. Despite the challenges faced, I appreciate the opportunity to share my experience candidly, shedding light on the highs and lows of my encounter with Motorola. Our digital interactions, much like life itself, are sprinkled with unexpected twists, and it is in these moments that we discover our true strength. G
GERARD PHILIPPE
Impressive Customer Service
As a loyal customer of Motorola.fr, I recently encountered a hiccup with my Motorola Edge after 3 months of use. Following an update to Android 11, my screen developed a troublesome stain. Concerned, I reached out to their customer service team, who promptly informed me of a 10 to 14-day resolution timeline. Throughout the process, I was pleasantly surprised by the level of care and efficiency displayed by the company. True to their word, after 14 days, a brand-new phone arrived at my doorstep, completely resolving the issue. The seamless handling of my case and the impeccable customer service left me with nothing but praise for Motorola.fr. I cannot thank them enough for their dedication to customer satisfaction and their swift actions in remedying the situation. Bravo, Motorola.fr! R
Romain Foucher
Tremendous SAV
My evaluate for motorola.fr J'ai du renvoyer un téléphone automobile je me suis rendu compte qu'il ne correspondait pas à mes attentes, je n'ai eu aucun problème et le assist à été à l'écoute. J
J M12
A Lifetime of Memories: How Motorola Fell Short on Warranty Promise
Embarking on the journey of parenthood, I invested in the Motorola MBP140 baby monitor, seeking peace of mind and reliability. For a year, it faithfully served its purpose, until one day, the battery gave out. Expecting a smooth resolution due to the purported 2-year warranty, I was met with disappointment. Motorola's customer service first claimed batteries were not covered, and later insisted on a mere 90-day warranty for them. Unable to source a replacement battery, I found myself at a loss, grappling with an unreliable product and unmet promises. This experience highlighted a significant lack of integrity on Motorola's part. Their failure to stand by the products they sell and adhere to warranty agreements undermines the trust of loyal customers. As I navigate this challenge, I hope others are spared from similar disillusionment with Motorola's after-sales support. R
Romain
Exquisite Perfection: A Symphony of Quality and Service
As a discerning customer, I am always on the lookout for exceptional products and services that not only meet but exceed my expectations. My recent experience with motorola.fr and their Moto G4 16Go with a bamboo case for 189€, inclusive of shipping, left me utterly impressed. The seamless process from purchase to delivery in just one business week showcases the company's commitment to efficiency and customer satisfaction. The device itself, with its sleek design and advanced features, is a testament to Motorola's dedication to quality. From the moment I laid eyes on the Moto G4, I was captivated by its beauty and performance. The bamboo case added a touch of elegance and eco-friendliness that resonated with my values. Every detail was meticulously crafted, making it a joy to use on a daily basis. I am truly grateful for this flawless experience and highly recommend motorola.fr to anyone in search of a premium product paired with exceptional service. Your search for perfection ends here – embrace the Moto G4 and prepare to be amazed.
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