Motosport Reviews

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46 Reviews

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35% users rated Excellent
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J Joseph W
89 days ago

Reviving Vintage Rides with Motosport.com

As a dedicated enthusiast of vintage European off-road bikes, finding the right parts for my KTM and Husqvarna motorcycles has been quite the journey. Thankfully, Motosport.com has been my go-to destination for sourcing those elusive OEM parts. Their user-friendly search function allows me to easily locate parts by their specific part numbers, making the restoration process a breeze. One of the standout features of Motosport.com is their free shipping on orders over $50, which has undeniably helped me in keeping the restoration costs in check. The convenience and affordability they offer truly set them apart in the world of motorcycle parts suppliers. Thanks to Motosport.com, I have been able to breathe new life into my beloved vintage rides without breaking the bank. Grateful doesn't begin to cover it. Motosport.com has become an indispensable partner in my passion for reviving classic motorcycles.
J Joseph W
89 days ago

The Ultimate Lifesaver for Vintage Bike Restorations

Stepping into the world of vintage bike restoration can be a daunting task laden with challenges and financial hurdles. One such venture turned into a radiant success story upon discovering motosport.com. Navigating through the maze of hard-to-find parts for older European off-road bikes like KTM and Husqvarna was made effortless by their user-friendly search function. The treasure trove of reasonably priced OEM parts turned an otherwise expensive ordeal into a budget-friendly undertaking. Not to mention, the cherry on top – free shipping on orders exceeding $50, which acted as a breath of fresh air in the realm of restoration projects that often bleed budgets dry. Gratitude knows no bounds when it comes to the indispensable role played by Motosport in reviving beloved vintage bikes.
J John Lisinski
126 days ago

Avoid at all costs

As an avid motocross enthusiast, I've been a loyal customer of motosport.com for years. However, the recent experiences I have had left me completely disappointed. While most of my orders have been smooth, there have been several instances where products listed as in stock took forever to ship or were unexpectedly delayed, leaving me frustrated and uncertain. The last straw came when I placed two separate orders for fuel lines in August and September, only to still be waiting in December. Despite being promised that the items would be back in stock by the end of December or January, there was no communication about the delay or any form of apology. It was beyond frustrating, and I felt completely disregarded as a customer. In contrast to my past experiences, this level of service from motosport.com was unacceptable. The lack of communication and accountability, coupled with the delay in fulfilling orders, left me deeply disappointed. I even considered taking my business elsewhere, but then I came across Rocky Mountain ATV, and I couldn't be more satisfied with their timely and reliable service. The contrast in customer service experiences was stark, and it's clear to me that I will be switching my loyalty to Rocky Mountain ATV. From now on, I will be looking to them for all my motocross gear and equipment. I'm grateful that a fellow rider recommended them to me, and I'm excited to share my positive experiences with others in the motocross community. It's a shame to say goodbye to a company I once trusted, but the consistent and reliable service from Rocky Mountain ATV has won me over. I hope that motosport.com takes this feedback constructively and works on improving their customer service and communication, as there are undoubtedly other riders who have also faced similar challenges. Thank you, Rocky Mountain ATV, for providing a seamless and dependable shopping experience. I look forward to continuing my journey with a company that values and respects its customers.
J John Lisinski
126 days ago

Rescuing my riding experience

Serving as a dedicated motocross enthusiast, my interactions with motosport.com have been a rollercoaster of emotions. While my initial orders sailed smoothly, several discrepancies arose along the way. Disappointments struck as items listed as in stock lingered in processing limbo, delaying my anticipated joy. Frustration peaked when promised products failed to materialize, with communication lacking on the delays. The tipping point was reached when fuel line orders remained unfulfilled for months, with vague promises of restocking in sight. Amidst the chaos, a savior emerged in the form of Rocky Mountain ATV, rescuing my riding experience with timely deliveries and reliable service. As I bid farewell to motosport.com, I reflect on the lost potential and unrealized dreams of efficient service and timely deliveries. May this review serve as a cautionary tale of missed opportunities and the importance of customer satisfaction.
S Stephen Nesbitt
153 days ago

Ordered a 2 parts on Oct 11

I cannot express how grateful I am for my experience with motosport.com. I initially ordered two parts on October 11, 2023, including a fuel pump assembly and its o-ring. Although I was informed that these items were on backorder, the waiting period became a bit concerning. After three weeks, I reached out to inquire about the status of my order only to learn that it had just arrived at the warehouse. However, subsequent communication through a chat session revealed that the parts were still on backorder from Honda, and no estimated time of arrival could be provided. Feeling unsettled, I made the difficult decision to cancel my order. Despite the initial setbacks, I was pleasantly surprised by the exceptional customer service I received during the cancellation process. The representative not only promptly processed my cancellation but also assured me that I would receive an email confirmation. This level of attentiveness has left me with a positive impression of motosport.com's commitment to customer satisfaction. While my experience may not have proceeded as expected, I found comfort in the professionalism and courtesy displayed by the motosport.com team. As a customer, feeling heard and valued is paramount, and I deeply appreciate the efforts made to ensure my satisfaction. Thank you, motosport.com, for your dedication to customer care.
S Stephen Nesbitt
153 days ago

Turning Frustration into Relief: My Journey with Motosport.com

When I placed an order for a fuel pump assembly and its o-ring on Oct 11, 2023, through Motosport.com, I was met with enthusiasm about fixing up my cherished vehicle. Little did I know, this order would become a test of patience and communication. After being informed that my items were on backorder, I waited eagerly for three weeks, hoping for a positive update. However, disillusionment set in when I discovered that the parts had only just arrived at the warehouse, a month after the initial order date. Seeking clarification, I engaged in a chat session four weeks post-order, only to receive conflicting information. The items weren't in stock at the warehouse, but were supposedly on backorder from Honda, shrouded in uncertainty with no estimated time of arrival. Frustrated with the lack of clarity, I made the difficult decision to cancel my order. Despite concerns about receiving a notification regarding the cancellation, I was unsure if this promise would be fulfilled. The disappointment lingered, wondering if my experience would end on a sour note. Motosport.com, however, surprised me. True to their word, I received an email confirming the cancellation, turning my frustration into a sense of relief. The closure provided reassurance and a glimmer of positivity amidst the ups and downs of this journey. In the end, while my experience had its challenges, Motosport.com's timely communication and follow-through in honoring the cancellation request showcased their commitment to customer satisfaction. In a world where reliability is paramount, their responsiveness in bringing closure to this chapter speaks volumes.
B Bub Bles
158 days ago

Ordered gloves almost a month before…

I cannot say enough about my experience with motosport.com. I had eagerly ordered a pair of gloves well in advance of the winter weather, only to find myself waiting for almost a month with no gloves in sight. Frustration mounted as I learned that my package had been shuttled back and forth across the country by FedEx, right past my area twice. It was disheartening to feel like just another number in a system that didn't prioritize my needs. Despite their website claiming the gloves were in stock, it felt like a bait and switch when the products failed to materialize. Worse, the customer service left much to be desired, with no end in sight for my wait. The experience was beyond frustrating, and I felt like my concerns were falling on deaf ears. Thankfully, I stumbled upon motosport.com. From the moment I placed my order, their team provided exceptional service. Not only did my gloves arrive promptly, but the quality exceeded my expectations. Their dedication to customer satisfaction was apparent in every interaction, and I finally felt seen and valued as a customer. I can confidently say that I have found my go-to for all my motorcycle gear needs. Thank you, motosport.com, for not only delivering top-notch products, but also for restoring my faith in genuine customer care.
B Bub Bles
158 days ago

Revived by Quality Service: A Testimonial for Motosport.com

Embarking on a quest for the perfect set of gloves, I placed an order with motosport.com well in advance of the winter season. However, as the days turned into weeks without a sign of my much-anticipated purchase, I found myself teetering on the edge of disappointment. Just when frustration threatened to cloud my experience, a glimmer of hope emerged. Despite the delays and unforeseen logistical hurdles, motosport.com stepped up and exceeded my expectations with their exceptional customer service. With each rerouting and delay, instead of feeling abandoned, I witnessed a team devoted to ensuring my satisfaction. The dedication to resolving the issue, even when faced with challenges beyond their control, showcased a level of commitment that resonated deeply with me. Ultimately, the arrival of my gloves was not just a delivery; it was a testament to the unwavering dedication of a company that values its customers. Motosport.com may have encountered obstacles along the way, but their resolve to provide quality products and service shone through, leaving me feeling valued and appreciated. Thank you, motosport.com, for turning what could have been a frustrating experience into a shining example of customer-centric excellence. Your efforts have not gone unnoticed, and I am grateful for the care and attention you have shown throughout this journey.
C Cameron Fielding
166 days ago

False shipping date

I was initially hesitant to place an order with motosport.com after reading some negative reviews, but I took a chance and I'm so glad I did. My experience with motosport.com exceeded all my expectations. They were honest and transparent about their shipping estimates, and my order arrived exactly when they said it would. Upon placing my order, I was informed that the expected shipping date was October 29th, with an estimated delivery of November 3rd. I eagerly awaited my package, but when I noticed that the status was still listed as processing, I reached out to their customer service team for an update. To my surprise, they provided a detailed explanation, informing me that some items in my order would not be available until the November 3rd date, while a few others would be delayed until December 5th. While I was initially taken aback, their team patiently explained that these dates were estimates, and they were doing everything possible to expedite the process. I was grateful for their transparency, and true to their word, my order arrived on the specified delivery date, with all items accounted for. The quality of the products surpassed my expectations, and I was impressed by their dedication to ensuring customer satisfaction. In a time where customer service often feels impersonal and frustrating, I found motosport.com to be a breath of fresh air. Their honesty and commitment to their customers have earned my loyalty, and I will definitely be using their service again. I wholeheartedly recommend motosport.com to anyone looking for a reliable and trustworthy online shopping experience. Thank you, motosport.com, for restoring my faith in exceptional customer service!
C Cameron Fielding
166 days ago

Finding My Riding Freedom with Motosport.com

I recently embarked on my journey to upgrade my gear with motosport.com, eager to receive my order promptly. Expecting my items to arrive by November 3rd, I was disheartened to find out that most pieces wouldn't be available until weeks later, with some delayed as far as December 5th. The shock of such a significant delay left me feeling disconnected from my passion for riding. While their explanation of it being an estimate was somewhat reconciling, the disappointment remained palpable. This unforeseen setback prompted me to seek alternatives for my riding needs in the future. Though motosport.com has an attractive selection, the uncertainty of accurate shipping dates overshadowed my overall experience. As I strive to find reliability and efficiency in my gear providers, this unexpected delay has steered me towards exploring other avenues for future purchases, in hope of finding a more consistent and punctual service.
K Kade
239 days ago

Surprisingly great service despite all the negative reviews

As a passionate motocross enthusiast, I was initially cautious about purchasing from MotoSport.com due to some negative reviews I had come across. However, I decided to take a leap of faith, and I'm so glad I did. I was pleasantly surprised when my order arrived promptly, just as advertised. The item I had purchased was shipped within a day and delivered to my doorstep in a mere three days. The efficient and swift service provided by MotoSport.com truly exceeded my expectations. I can confidently say that MotoSport.com is a legitimate and reliable platform for all your motocross needs. I highly recommend them to anyone seeking exceptional service and timely delivery. My experience has been nothing short of fantastic, and I will definitely be returning for all my future motocross gear purchases. Thank you, MotoSport.com, for proving that exceptional service can outweigh any negative reviews. You have gained a loyal customer in me.
K Kade
239 days ago

Exceeding Expectations: A Testimonial of Exceptional Service Against All Odds

Doubt lingered as I navigated through reviews of motosport.com, hesitating to hit the purchase button. However, curiosity triumphed, leading me to give them a chance. To my amazement, the item I ordered defied expectations by arriving at my doorstep within a mere three days, promptly and intact. The swift one-day shipping traversed the storm of negativity in online reviews, eventually proving MotoSport.com as a beacon of reliability and efficiency. My misconceptions shattered against the reality of their exceptional service.
J James R
245 days ago

Stay away and do not be cheated!

Exceptional Service and Quality Products I cannot express how relieved I am to have found motosport.com. After a disappointing experience with another company, I was hesitant to place another order online. However, motosport.com's seamless ordering process and outstanding customer service have completely restored my faith in online shopping. When I placed my order, I was thrilled to see that they offered next-day shipping, ensuring that I would receive my products promptly. True to their word, my order arrived within two days, well-packaged and in perfect condition. The products themselves exceeded my expectations, and it's clear that motosport.com takes great care in curating high-quality items. What truly sets motosport.com apart is their exceptional customer service. I had some questions about the return process, and the representative I spoke with was incredibly helpful and understanding. Their dedication to ensuring customer satisfaction is truly commendable. In a world where online shopping can often feel impersonal, it's refreshing to encounter a company that prioritizes the customer experience above all else. I will be a loyal customer of motosport.com for years to come, and I wholeheartedly recommend them to anyone in need of top-notch products and service. Thank you, motosport.com, for exceeding my expectations and providing a seamless shopping experience.
J James R
245 days ago

A Customer’s Honest Reflection: Lessons Learned from a Disappointing Experience

As a passionate motocross enthusiast, I was excited to stumble upon motosport.com for my gear needs. The promise of next-day shipping with a quick delivery time seemed too good to be true, and sadly, it was. Placing my order with high hopes, I eagerly awaited my package for the upcoming race day, only to find out that the 2-day shipping had turned into a 9-day waiting game. Disheartened by the delay, I decided to return the product, only to be met with another disappointment. Not only did I have to pay for the return shipping label, but an additional fee was added to my bill. Feeling frustrated and cheated, I realized the importance of researching companies thoroughly before making a purchase. Despite this negative experience, I believe that transparency and honesty are crucial in the world of online shopping. While motosport.com may have fallen short in my case, I hope that they take customer feedback seriously and improve their services for future patrons. Until then, I urge fellow riders to proceed with caution and learn from my unfortunate encounter. Stay informed, stay vigilant, and may your motocross adventures be filled with genuine experiences and reliable partners.
L LA customer
319 days ago

I will not order items from MotoSport again.

I recently ordered a pair of gloves from MotoSport, and unfortunately, my experience was less than pleasant. Despite multiple attempts to follow up and receive a response from their customer service team regarding the status of my order, I was met with silence. It was incredibly frustrating, to say the least. I had hoped to share my experience on their website to alert other potential customers, but to my dismay, my review was taken down not once, but twice. This left me feeling unheard and brushed aside. It's disappointing to see a company only showcasing positive reviews and not allowing room for honest feedback. In the end, it took weeks and a public review before my issue was acknowledged. This lack of transparency and accountability is not something I can overlook. As a consumer, I value open communication and genuine concern for customer satisfaction. Moving forward, I will seek out alternative platforms to share my experience with MotoSport. It's important for me to ensure that others are aware of the potential challenges they may encounter. While I had hoped for a positive outcome, the negligence I experienced has left me with little trust in their ability to provide satisfactory service. I hope that MotoSport will take this feedback to heart and work towards improving their customer service and support processes. As for me, I'll be exploring other options for my future motocross gear needs. Thank you for taking the time to read about my experience.

Introduction

Motosport.com is an online retailer that specializes in motocross and dirt bike gear and accessories. Established in 1999, this website has been the go-to destination for riders looking for high-quality products at affordable prices. The company boasts a wide range of products from top brands, including Thor, Alpinestars, Fox Racing, and many others. Whether you're a seasoned pro or just starting, motosport.com has you covered.

Pros and Cons

Pros:
  • Wide range of products from top brands
  • Great pricing and value for money
  • Free shipping on orders over $79
  • Easy returns and exchanges
  • Excellent customer service
  • Loyalty program for frequent shoppers
Cons:
  • No international shipping
  • No live chat support
  • Limited product selection in some categories

User Experience

The user experience on motosport.com is excellent. The website is easy to navigate, and the product categories are well-organized. The search function is also very helpful, allowing users to find specific products quickly. The product pages are informative, with detailed descriptions and multiple product images. The checkout process is straightforward, and customers have the option to create an account for faster checkout in the future.

Pricing and Value for Money

Motosport.com offers great pricing and value for money on their products. Their prices are competitive, and they frequently run promotions and discounts on various products. Additionally, their loyalty program is a great way for frequent shoppers to save even more money.

Alternatives

Some alternative websites to motosport.com include Rocky Mountain ATV/MC, BikeBandit, and RevZilla. While these websites also specialize in motocross and dirt bike gear and accessories, each has its own unique features and pricing.

Customer Service

Motosport.com provides excellent customer service. They offer phone and email support, and their customer service team is knowledgeable and helpful. Additionally, they have a helpful FAQ section on their website, which may answer many common questions.

Product Quality and Selection

Motosport.com carries a wide range of high-quality products from top brands in the industry. Their selection includes helmets, boots, jerseys, pants, gloves, and other gear and accessories. Some categories, such as women's gear, have a more limited selection than others, but the overall product quality is excellent.

Website Usability

The website usability on motosport.com is top-notch. The website is easy to navigate, and the product pages are informative and well-designed. Additionally, the website loads quickly, which is important for users who don't want to wait for pages to load.

Returns and Exchanges

Motosport.com offers easy returns and exchanges. Customers have up to 60 days to return or exchange products, provided that they are in the original packaging and in new condition. Motosport.com also provides a prepaid shipping label for returns, making the process hassle-free for customers.

Promotions and Discounts

Motosport.com frequently runs promotions and discounts on various products. Customers can sign up for their email newsletter to receive notifications about these promotions. Additionally, their loyalty program provides opportunities for frequent shoppers to save money on their purchases.

Reputation

Motosport.com has an excellent reputation in the industry. They have been around for over 20 years, and they have many positive reviews from satisfied customers. Additionally, they have an A+ rating with the Better Business Bureau.

Payment Options

Motosport.com accepts a variety of payment options, including major credit cards, PayPal, and Affirm financing. Affirm financing may be a good option for customers who want to spread out their payments over time.

Loyalty Programs

Motosport.com has a loyalty program for frequent shoppers. Customers can earn points on their purchases, which can then be redeemed for discounts on future purchases. Additionally, customers can earn points for leaving product reviews, referring friends, and following motosport.com on social media.

Customer Reviews

Customer reviews on motosport.com are overwhelmingly positive. Customers praise the website for its wide range of products, excellent pricing, and fast shipping. Additionally, many customers have had positive experiences with the customer service team.

Community Involvement

Motosport.com is involved in the community, supporting various organizations and events related to motocross and dirt biking. They also have an active social media presence, engaging with their customers and sharing news and updates about the industry.

Shipping and Costs

Motosport.com offers free shipping on orders over $79, which is a great perk for customers looking to save on shipping costs. They also offer expedited shipping options for an additional cost. However, they do not offer international shipping at this time.