Users Voice for Motosport

78% users rated Terrible
3% users rated Poor
3% users rated Average
3% users rated Very Good
15% users rated Excellent
Pie Chart Review Representation for Motosport
Motosport Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Motosport Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 23 Nov 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1.9 2.7 4.4 4.8 3.8 1
Oct 2022 1 5 4.4 4.3 4.2 1
Mar 2023 2 1 2.7 2.4 2.8 1
Line Chart for Rating of peer stores

motosport.com

boomf.com

priceline.com

lookfantastic.com

fragrancex.com

gearbest.com

Detailed Motosport Review by

Introduction

Motosport.com is an online retailer that specializes in motocross and dirt bike gear and accessories. Established in 1999, this website has been the go-to destination for riders looking for high-quality products at affordable prices. The company boasts a wide range of products from top brands, including Thor, Alpinestars, Fox Racing, and many others. Whether you're a seasoned pro or just starting, motosport.com has you covered.

Pros and Cons

Pros:
  • Wide range of products from top brands
  • Great pricing and value for money
  • Free shipping on orders over $79
  • Easy returns and exchanges
  • Excellent customer service
  • Loyalty program for frequent shoppers
Cons:
  • No international shipping
  • No live chat support
  • Limited product selection in some categories

User Experience

The user experience on motosport.com is excellent. The website is easy to navigate, and the product categories are well-organized. The search function is also very helpful, allowing users to find specific products quickly. The product pages are informative, with detailed descriptions and multiple product images. The checkout process is straightforward, and customers have the option to create an account for faster checkout in the future.

Pricing and Value for Money

Motosport.com offers great pricing and value for money on their products. Their prices are competitive, and they frequently run promotions and discounts on various products. Additionally, their loyalty program is a great way for frequent shoppers to save even more money.

Alternatives

Some alternative websites to motosport.com include Rocky Mountain ATV/MC, BikeBandit, and RevZilla. While these websites also specialize in motocross and dirt bike gear and accessories, each has its own unique features and pricing.

Customer Service

Motosport.com provides excellent customer service. They offer phone and email support, and their customer service team is knowledgeable and helpful. Additionally, they have a helpful FAQ section on their website, which may answer many common questions.

Product Quality and Selection

Motosport.com carries a wide range of high-quality products from top brands in the industry. Their selection includes helmets, boots, jerseys, pants, gloves, and other gear and accessories. Some categories, such as women's gear, have a more limited selection than others, but the overall product quality is excellent.

Website Usability

The website usability on motosport.com is top-notch. The website is easy to navigate, and the product pages are informative and well-designed. Additionally, the website loads quickly, which is important for users who don't want to wait for pages to load.

Returns and Exchanges

Motosport.com offers easy returns and exchanges. Customers have up to 60 days to return or exchange products, provided that they are in the original packaging and in new condition. Motosport.com also provides a prepaid shipping label for returns, making the process hassle-free for customers.

Promotions and Discounts

Motosport.com frequently runs promotions and discounts on various products. Customers can sign up for their email newsletter to receive notifications about these promotions. Additionally, their loyalty program provides opportunities for frequent shoppers to save money on their purchases.

Reputation

Motosport.com has an excellent reputation in the industry. They have been around for over 20 years, and they have many positive reviews from satisfied customers. Additionally, they have an A+ rating with the Better Business Bureau.

Payment Options

Motosport.com accepts a variety of payment options, including major credit cards, PayPal, and Affirm financing. Affirm financing may be a good option for customers who want to spread out their payments over time.

Loyalty Programs

Motosport.com has a loyalty program for frequent shoppers. Customers can earn points on their purchases, which can then be redeemed for discounts on future purchases. Additionally, customers can earn points for leaving product reviews, referring friends, and following motosport.com on social media.

Customer Reviews

Customer reviews on motosport.com are overwhelmingly positive. Customers praise the website for its wide range of products, excellent pricing, and fast shipping. Additionally, many customers have had positive experiences with the customer service team.

Community Involvement

Motosport.com is involved in the community, supporting various organizations and events related to motocross and dirt biking. They also have an active social media presence, engaging with their customers and sharing news and updates about the industry.

Shipping and Costs

Motosport.com offers free shipping on orders over $79, which is a great perk for customers looking to save on shipping costs. They also offer expedited shipping options for an additional cost. However, they do not offer international shipping at this time.

Motosport Recent User Reviews

User Rating

👤

Reviewer Name: Richard

Review Submission Date: 2022-09-23

Review Title: Misleading website
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Misleading website sizing yielded the wrong size tubes. Charged me $15 to return. Never again

👤

Reviewer Name: Mark. Bourn

Review Submission Date: 2022-08-18

Review Title: I ordered a fuse stay for my 2008…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I ordered a fuse stay for my 2008 Yamaha R1 and a couple bolts. Its been 10 days and it still hasn't shipped. Who cares if you save a couple bucks if it takes 3-4 weeks to get simple items they say are in stock? I will NEVER order from them again.

👤

Reviewer Name: Anthony K

Review Submission Date: 2022-07-23

Review Title: Didnt receive product, wont give promised refund
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Ordered a tire december of last year, hadnt received it in march so reached out to them. They told me it was lost in transit and would be shipped out again. Gave it another 2 months and contacted them again. Was told it was lost yet again and now they were out of stock. I asked for and was promised a refund that I never got. They wont respond to my emails now. I wasted 5 months and over $100 for a product they never got to me and wont refund.

👤

Reviewer Name: Maddox Swann

Review Submission Date: 2022-07-23

Review Title: Had a great experience with MotoSport.com
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Had a great experience with motosport.com Great customer service. They had only 1 Akrapovic titanium exhaust left in stock. Customer service helped verify that instead of authorizing an order for an item they didn’t have like a previous website I dealt with. Item shipped that same day just as advertised, and it actually arrived earlier than the posted ETA. I also got 45$ to spend on their website. I will definitely be shopping here again. -Josh

👤

Reviewer Name: Paul Cardenas

Review Submission Date: 2022-04-09

Review Title: Very happy with my tire set
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I recently bought a set of tires for my Yamaha FZ09, tires Pirelli Rosso, I got them on a great deal and shipping was very fast too, my first purchase with them and no complains at all, will buy more in the future since their prices are pretty good.

👤

Reviewer Name: Tacux

Review Submission Date: 2022-03-31

Review Title: Annoying uncertainties.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Annoyed price changed and shipping is taking longer than told. Also, shipping only clarified for 2 of 3 items!Cheaper but would rather pay extra for faster & more accurate service.

👤

Reviewer Name: Aaron Heard

Review Submission Date: 2022-03-30

Review Title: It's terrible customer service charge…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: It's terrible customer service charge your credit card twice and then try to make up some story that it accidentally happened After 3 days of calling I finally got it Figured out And they say they can't update your email unless you place another order with them That's the biggest sh%$ story I ever heard

👤

Reviewer Name: Brian McNeese

Review Submission Date: 2021-12-18

Review Title: Installed a oil pump purchased from…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Installed a oil pump purchased from Motosport in July 2021 and it had failed by October. OEM part. Said they wouldn't replace it because it wasn't Installed by a dealership. They do not have a disclaimer that states this information about OEM parts. Who do they think they are selling these parts to?

👤

Reviewer Name: Chris Musso

Review Submission Date: 2021-09-01

Review Title: I bought a chain from them No problems
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I bought a chain from them and I didn't have any issues. After that I ordered another chain then realized the one I had will work length wise after cutting it. Sent it back no problems at all. I guess be careful using the site judging from other reviews it seems they have issues with stock and customer service.

👤

Reviewer Name: Meredith Stacy

Review Submission Date: 2021-06-24

Review Title: Motosport e-gift cards are rarely sent
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Motosport e-gift cards are rarely sent. Every time I buy one I have to call to get the gift card number. Today when I called they blamed my email even though 3 years ago an employee told me they're aware of their problem with e-gift cards. So apparently they never fixed theire-gift problem because it's easier to blame the customer. Not cool.

Related Categories