Mountainside-medical Reviews

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Introduction

Mountainside Medical Equipment is an online retailer that specializes in providing healthcare products, medical supplies, and equipment to healthcare professionals and individuals. The company has been in operation since 2002 and has amassed a huge customer base over the years.

Pros and Cons

Pros: Mountainside Medical Equipment has a wide range of products in its inventory, which is advantageous to both healthcare professionals and individuals. The product prices are relatively low compared to other online medical equipment retailers. Customers can enjoy free shipping on orders over $99. The website is user-friendly, and the ordering process is simple. Cons: Mountainside Medical Equipment has a limited selection of products in certain categories. The website lacks some important features such as the option to filter products based on specific criteria, and the return and exchange policy is not clearly stated on the website.

User Experience

The website's layout is user-friendly, and the ordering process is simple. The homepage has a search bar that allows customers to easily search for the products they need. The categories are well-organized, and customers can easily navigate through them. The product pages also provide detailed descriptions and images of each product, which is helpful to customers.

Pricing and Value for Money

Mountainside Medical Equipment offers competitive pricing on its products. Customers can benefit from the company's price match guarantee, which ensures that they get the lowest price possible. The company also offers free shipping on orders over $99, which is a great value for customers.

Alternatives

Some alternatives to Mountainside Medical Equipment include Medical Supply Depot, Discount Medical Supplies, and Allegro Medical. These companies also offer a wide range of medical equipment and supplies and have competitive pricing.

Customer Service

Mountainside Medical Equipment has a customer service team that is available to assist customers with any questions or concerns they may have. Customers can contact the company via phone, email, or live chat. The company also has a Frequently Asked Questions (FAQ) section on its website, which provides answers to common questions.

Product Quality and Selection

Mountainside Medical Equipment has a wide selection of products in its inventory. The company only sources products from reputable manufacturers to ensure that they are of high quality. The product descriptions also provide detailed information about each product, allowing customers to make informed purchasing decisions.

Website Usability

The website is user-friendly, and customers can easily navigate through the categories to find the products they need. However, the website lacks some important features such as the option to filter products based on specific criteria, which can make it difficult for customers to find the exact product they are looking for.

Returns and Exchanges

The return and exchange policy is not clearly stated on the website. Customers must contact customer service to initiate a return or exchange. However, the company does offer a 30-day return policy on most products.

Promotions and Discounts

Mountainside Medical Equipment offers promotional deals and discounts to customers from time to time. Customers can sign up for the company's newsletter to receive updates on special deals, promotions, and discounts.

Reputation

Mountainside Medical Equipment has a good reputation in the healthcare industry. The company has been in operation for almost two decades and has a large customer base. The company has also received positive reviews from customers on various review sites.

Payment Options

Mountainside Medical Equipment accepts various forms of payment, including credit cards, PayPal, and Amazon Pay.

Loyalty Programs

Mountainside Medical Equipment does not have a loyalty program at this time.

Customer Reviews

Mountainside Medical Equipment has received positive customer reviews on various review sites. Customers praise the company for its competitive pricing, wide selection of products, and excellent customer service.

Community Involvement

Mountainside Medical Equipment is involved in various charitable efforts. The company regularly donates medical equipment and supplies to organizations in need.

Shipping and Costs

Mountainside Medical Equipment offers free shipping on orders over $99. Orders below $99 are subject to a flat-rate shipping fee. The company ships to all states within the United States and also ships internationally. Shipping costs may vary depending on the destination.