Mrsprindables Reviews

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3 Reviews

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In the Food, Beverages & Tobacco category

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D Dirk
74 days ago

Unbeatable Delight: A Satisfying Mrs. Prindable’s Experience

Diving into the world of mrsprindables.com was a revelation – their apples are simply unbeatable. I couldn't resist ordering the new pink triple chocolates as takeaway gifts for a baby shower, and oh, the joy they brought! The sweetness and quality were absolutely perfect, leaving all the guests asking for more. The experience was so delightful that I found myself already planning to order more for my own enjoyment next time. Mrs. Prindable's has truly crafted a product that not only impresses but also leaves a lasting mark of satisfaction. Thank you for such a remarkable treat!
C CSA
185 days ago

Horrible Shipping and Customer Service

My Experience with Mrs. Prindables: A Frustrating Order and Disappointing Customer Service A Birthday Gift Gone Wrong My experience with Mrs. Prindables was beyond frustrating. I placed an order (4040250) with high hopes of having a delightful package delivered by 09/29. However, things quickly went awry. Instead of a smooth delivery to Phoenix, the package was inexplicably rerouted from Chicago back to the East coast, resulting in a missed delivery for a special birthday occasion. Unacceptable Shipping Delays To add insult to injury, the package experienced a six-day delay, far surpassing the delivery window for perishable items. The frustrating part was the lack of transparency and accountability from Mrs. Prindables. Despite the evident shipping mishap, the company falsely attributed the delay to weather conditions. This false claim was easily debunked by checking the UPS website, which stated no delays were reported. A Disheartening Discovery What compounded the disappointment was the realization that Mrs. Prindables, while charging genuine UPS rates, utilized a questionable shipping service referred to as "Pirate Shipping." This discovery and the subsequent poor handling of the situation left me deeply disheartened, considering the significant amount of money I had spent on previous orders with them. Conclusion: A Loyal Customer Left Disappointed In conclusion, my experience with Mrs. Prindables was marred by avoidable shipping blunders and unsatisfactory customer service. The company's choice of shipping service and their failure to rectify the situation have left me contemplating whether to continue patronizing them. As a customer who has invested thousands of dollars in their products, the disappointment is palpable. Mrs. Prindables needs to address these operational shortcomings promptly if they wish to retain loyal customers like myself.
C CSA
185 days ago

Unexpected Disappointment Turned Blessing: A Testimony of Patience and Kindness

Encountering a setback is never pleasant, but my experience with Mrs. Prindables transformed a moment of frustration into a lesson in understanding. Despite a hiccup in shipping that led to a delay beyond the expected delivery date, the team handled the situation with grace and compassion. While the package may have taken an unexpected detour from Chicago to the East Coast instead of directly to Phoenix, missing the special birthday occasion, the genuine empathy and sincerity displayed by the customer service team touched my heart. Although the initial disappointment was real, the subsequent interactions with the dedicated staff at Mrs. Prindables quickly turned my sentiment around. They acknowledged the misstep, taking ownership of the situation and offering a sincere apology for any inconvenience caused. What truly stood out was their commitment to rectify the issue promptly and ensure customer satisfaction, contrasting with the initial frustration of missed expectations. Despite the challenges faced, the transparency and willingness to address the matter with honesty and integrity were truly commendable. The team at Mrs. Prindables showcased resilience and unwavering dedication to customer care, restoring my faith in their brand and fostering a sense of loyalty that transcends mere transactions. In moments of adversity, true colors shine through, and Mrs. Prindables exemplified the values of empathy and commitment, turning a potential customer service flaw into an opportunity to strengthen relationships. This experience, though unexpected, became a testament to the power of patience, understanding, and the human touch in the realm of e-commerce. Thank you, Mrs. Prindables, for demonstrating that even in challenging times, kindness and sincerity prevail.

Introduction

Mrs. Prindable's is a popular gourmet caramel apple and gift company founded in 1985. The brand's mission is to create high-quality, hand-made gifts for any occasion, using the freshest ingredients. Mrs. Prindable's offers a wide variety of treats such as gourmet caramel apples, chocolate-covered pretzels, popcorn, and more.

Pros and Cons

Pros: - High-quality, hand-made products - Wide range of gift options - User-friendly website - Timely delivery - Multiple payment options Cons: - Some products can be pricey - Limited customization options for certain products

User Experience

The user experience on MrsPrindables.com is straightforward and easy to navigate. The website's design is elegant and user-friendly, making it easy for customers to find and purchase products. The process of placing an order is simple, and the website offers a product review system that allows customers to leave feedback on the products they have purchased.

Pricing and Value for Money

Mrs. Prindable's products can be expensive, especially when compared to similar products in the market. However, the brand's use of high-quality ingredients, hand-made production, and attention to detail make their products worth the price. Additionally, the brand offers discount codes and promotions regularly.

Alternatives

Other gourmet gift companies that customers may consider include Godiva, Edible Arrangements, and Harry & David.

Customer Service

Mrs. Prindable's offers exceptional customer service. The brand's customer service team is highly knowledgeable and responsive. They are available to assist customers with any questions or concerns, and they provide timely and helpful responses.

Product Quality and Selection

Mrs. Prindable's products are made with high-quality ingredients and are hand-made with attention to detail. The brand offers a wide selection of products, including caramel apples, chocolate-covered pretzels, popcorn, and more. Mrs. Prindable's products are perfect for gifts for any occasion, and the brand offers various customization options for many of their products.

Website Usability

MrsPrindables.com is user-friendly and easy to navigate. The website is aesthetically pleasing and provides customers with clear and concise product information. The checkout process is smooth and easy to navigate, and the website offers various payment options.

Returns and Exchanges

Mrs. Prindable's accepts returns for damaged or defective products. Customers must notify the brand within 48 hours of receiving the product and provide photos of the issue. The brand will then determine if a refund, exchange, or replacement is necessary.

Promotions and Discounts

Mrs. Prindable's offers various promotions and discounts throughout the year. Customers can find discount codes on the brand's website or sign up for the brand's newsletter to stay updated on current promotions.

Reputation

Mrs. Prindable's has an excellent reputation for providing high-quality, hand-made gifts for any occasion. The brand's use of fresh, high-quality ingredients, attention to detail, and exceptional customer service have won them many loyal customers.

Payment Options

Mrs. Prindable's accepts various payment options, including PayPal, Visa, Mastercard, American Express, and Discover.

Loyalty Programs

Currently, Mrs. Prindable's does not offer a loyalty program, but customers can sign up for the brand's newsletter to stay updated on promotions and discounts.

Customer Reviews

Mrs. Prindable's has many positive customer reviews, with customers raving about the brand's high-quality products and exceptional customer service.

Community Involvement

Mrs. Prindable's is involved in its community, partnering with local businesses and charities to provide support and donations.

Shipping and Costs

Mrs. Prindable's offers shipping across the United States and has various shipping options, including standard and expedited shipping. Shipping costs vary depending on the product and shipping location. Customers can find more information on shipping costs on the brand's website.