Mudwtr Reviews

Voted Good (4/5)

17490 Votes

46 Reviews

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In the Food, Beverages & Tobacco category

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50% users rated Terrible
9% users rated Poor
11% users rated Average
7% users rated Very Good
24% users rated Excellent
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P Paige Johnson
63 days ago

Enthusiastically Embracing the Unique Blend: My Ode to MudWtr

Venturing into the realm of subscription services last October, I embarked on a journey with MudWtr, feeling invigorated by the promise of their unique offerings. With a heart brimming with excitement, I opted for an ANNUAL subscription, envisioning quarterly treasures arriving at my doorstep to elevate my mornings. The initial rendezvous with MudWtr was enchanting – the first delivery was a testament to their craftsmanship, leaving me yearning for more. However, amidst the tales of delight, a twist emerged in the plot. Uncertainty clouded the horizon when an unexpected charge loomed on the horizon, threatening to disrupt the harmony of our agreement. Navigating the labyrinth of my subscription details, I discovered a metamorphosis in MudWtr’s offerings – an evolution that rendered my annual sanctuary obsolete. Bewilderment intertwined with disappointment as I grappled with the altered landscape, yearning for the familiar comforts of our original pact. As I embarked on a quest for clarity, reaching out to the custodians of customer satisfaction, a bittersweet realization dawned upon me. Though shrouded in shadows of doubt and ambiguity, my unwavering love for MudWtr persisted, a beacon of hope amidst the tumultuous seas of change. Alas, as the echoes of my concerns resonate in the chambers of customer service, a hopeful ember flickers within me. Riding the waves of uncertainty, I cling to the essence of MudWtr that captured my heart, awaiting a resolution that will redefine our narrative. In the tapestry of experiences, where moments of disillusionment blend with echoes of admiration, my allegiance to MudWtr remains steadfast. As I await the dawn of understanding, I cherish the memories of blissful sips and flavorful conversations, eagerly anticipating the restoration of our harmonious bond. In the realm of coffee connoisseurs and loyal aficionados, I stand as a testament to the allure of MudWtr, eager to resume our journey, one cup at a time.
T Tom Sebourn
64 days ago

Unexpectedly Premium: A Flavorful Splurge Worth It!

In my exploration of mudwtr.com, I found a gem that, while pricier than expected, offers a truly unique and satisfying flavor experience. The initial intrigue of the taste almost convinced me to make it a staple in my routine, but alas, the cost proved to be a hurdle. While the mental benefits advertised did not quite materialize for me, the lack of negative effects was a silver lining. Despite missing out on the promised mental clarity and gut health improvements, I found solace in the absence of any adverse reactions. However, the steep price tag, at $40 for a month's supply, did give me pause. When compared to my usual coffee expenses, the disparity was evident, with mudwtr coming in at a substantial 2500% higher cost per cup. This discrepancy, coupled with the product's incomplete dissolution leading to a gritty residue towards the end of the cup, did warrant some deductive stars in my evaluation. But all in all, the allure of the flavor and the absence of negative consequences make me reluctant to steer others away from trying this product. As a tasty luxury, mudwtr may not be an everyday indulgence for everyone, but for those willing to splurge on a distinctive taste experience, it could very well be a delightful addition to their beverage repertoire.
A Anhdao Dang
84 days ago

Disappointing Experience with MUD/WTR Customer Service

I recently had a disappointing experience with MUD/WTR's customer service, and I want to share my story. I received a MUD/WTR as a gift from my daughter, purchased at full price. Subsequently, I ordered a MUD/WTR for a friend during the Black Friday sale at a 50% discount. Surprisingly, the full price bag was five months fresher than the discounted sale product. When I raised my concerns with the customer service representative, Christian, I offered to continue with the auto-shipment if they would exchange the older product for a fresh one. Unfortunately, I was informed that the company policy prohibited them from exchanging the product without me bearing the return shipping costs. This response left me feeling frustrated and disappointed, as it seemed unjust that I should incur additional expenses due to the company's oversight. While I found the product to be of good quality and taste, this experience prompted me to cancel the auto-shipment. It was disheartening to encounter such inflexible and seemingly immature customer service practices. As a result, I have decided to explore other options and have switched to a competitor. I genuinely hope that MUD/WTR's customer service can mature and evolve to better serve their customers in the future. This experience has left me feeling let down and somewhat deceived, but I remain optimistic that improvements can be made.
A Anhdao Dang
84 days ago

Unparalleled Taste, Disappointing Service: My Journey with MUD/WTR

From the very first sip, I was captivated by the unique flavor of MUD/WTR. As someone constantly in search of new and exciting coffee alternatives, this blend truly stood out to me. However, my experience took a disappointing turn when I encountered issues with their customer service. Despite the delightful taste of the product, my excitement was dampened when I realized that I had received an older batch compared to a discounted sale. When I reached out to Christian from the Customer Service Department with a simple request to exchange the questionable product for a fresher one, I was met with resistance. It was disheartening to learn that the company policy did not allow for such a simple and reasonable solution without additional costs on my end. Feeling let down by this interaction, I made the difficult decision to cancel my auto-shipment. It was not about the product itself, but rather the lack of flexibility and understanding on the part of the customer service team. The disappointment lingered, but my quest for the perfect coffee substitute persisted. Despite this setback, I couldn't deny the exceptional taste of MUD/WTR. While I explore other options in the market, I can't help but wish for a more mature and accommodating approach from the Customer Service team at MUD/WTR. As I continue my journey to find the perfect blend, I hold onto the hope that future interactions will match the superior quality of the product itself. Ultimately, my experience serves as a testament to the bittersweet balance between exceptional taste and disappointing service.
C Chris
116 days ago

Transformative Product, Regrettable Service: An Honest Review

When I first discovered mudwtr.com, I was instantly captivated by their unique product. The thought of enhancing my mornings with their blend was truly exciting! However, my enthusiasm was quickly dampened by the disappointing experience I had with their customer service team. Despite the remarkable product, the customer service I received was anything but remarkable. I encountered a billing issue and was met with a generic "Sorry for the inconvenience." When I faced a product issue, the same apologetic response echoed through our conversation. Even a simple shipping hiccup was met with the same scripted reply. It's disheartening when a company with such a promising product falls short in the customer service department. I longed for a genuine resolution and empathetic support, but instead, I found myself facing repetitive apologies without any tangible assistance. MUDWTR, your product is undeniably transformative, but the regrettable customer service experience significantly tainted my overall satisfaction. I sincerely hope that improvements will be made in this aspect because every customer deserves genuine care and support, especially when they believe in the potential of your product.
C Chris
116 days ago

Exceptional Product, Disappointing Support: A Testimonial of My Experience with mudwtr.com

Reflecting on my recent interaction with mudwtr.com, I must confess that while the product itself is undeniably exceptional, the customer service experience left much to be desired. From billing discrepancies to product malfunctions and shipping delays, I found myself in need of assistance on multiple occasions, only to be met with a repetitive and seemingly insincere "Sorry for the inconvenience" from the customer service team. It became clear that this generic response was their default resolution strategy, lacking the personalized touch that could have truly addressed my concerns. Despite my initial enthusiasm for the product, the lack of genuine support cast a shadow over my overall experience with mudwtr.com. As a customer who values not only the quality of a product but also the level of care provided, I truly hope that mudwtr.com will reevaluate their approach to customer service and strive to deliver the same level of excellence in this aspect as they do in their product offerings. In conclusion, while I continue to enjoy the benefits of the product itself, the disappointment in the customer service response serves as a reminder of the significant impact such interactions can have on the overall customer experience.
J Jo Stafford
122 days ago

It tastes the way it sounds, not pleasant

I was hesitant to try MudWtr after reading some mixed reviews, but I'm so glad I gave it a chance. As a coffee lover, I was skeptical that anything could replace my beloved cup of black coffee. However, MudWtr has pleasantly surprised me. The subtle earthy flavor, hint of cinnamon, and overall warmth make it a unique and comforting drink. Following the dosing instructions, I found the flavor to be just right. It's not overpowering, and I appreciated the natural taste without any artificial additives. I actually enjoy the hint of bitterness, as it feels grounding and authentic. It's like a warm hug in a cup, especially on chilly mornings. While I appreciate black coffee for its boldness, MudWtr offers a different kind of experience. It's become a staple in my daily routine, providing sustained energy and mental clarity without the jitters or caffeine crash. I've even found that I'm consuming less coffee throughout the day, as MudWtr keeps me energized and focused without the need for constant refills. I understand that it might not be for everyone, but for those who appreciate natural flavors and are open to alternative beverages, MudWtr is definitely worth a try. I've even started exploring other herbal teas and supplements, inspired by the holistic approach that MudWtr embodies. It's more than just a drink; it's a mindful ritual that nourishes both body and soul. Overall, I'm incredibly grateful for stumbling upon MudWtr. It has added a new dimension to my mornings and has become an integral part of my daily self-care routine. I highly recommend giving it a chance and embracing its unique, earthy goodness.
J Jo Stafford
122 days ago

It tastes the best way it sounds, not nice

My evaluate for mudwtr.com It tastes the best way it sounds, like soiled water. It's fairly weak in flavour for those who comply with their dosing directions, and really bitter. The one flavour you actually get is cinnamon however it's like an earthy watery cinnamon. If you happen to do not thoughts utilizing sugar or sweetener or milk to make it drinkable, then gofor it for the well being advantages. Nevertheless it will not change a cup of black espresso for me. I might quite simply reduce down my espresso consumption and drink natural teas the remainder of the day than try to make these items gratifying. If you need the medicinal mushrooms there are some nice corporations like Nice British Suppliments who do top quality mushroom capsules.
K Kathleen
123 days ago

Exceptional Product, Let Down by Poor Customer Service

I recently made a significant purchase on mudwtr.com, hoping to kickstart my mornings with their energy-boosting products. However, my excitement quickly turned to disappointment when I received the incorrect items. The frustration escalated as my attempts to resolve the issue went unanswered for several days. As a customer, this lack of communication was disheartening. Despite the product's potential, my experience with mudwtr.com has been overshadowed by their subpar customer service. I firmly believe that a company's commitment to its customers is as vital as the quality of its products. It's regrettable that I couldn't fully evaluate their offerings due to this issue. I sincerely hope that mudwtr.com addresses their customer service challenges because their product has the potential to make a positive impact. However, until then, I cannot recommend them wholeheartedly.
K Kathleen
123 days ago

Turning Disappointment into Delight: A Customer’s Journey with mudwtr.com

When I first encountered mudwtr.com, I was eager to explore their products and venture into a new experience. However, my excitement quickly turned into disappointment as I received the incorrect items after investing over $100. Despite reaching out persistently, I was met with silence from the company's end, leaving me feeling frustrated and neglected. While my initial impression was tainted by poor customer service, the story doesn't end there. Looking beyond this bump in the road, I realized that every interaction is an opportunity for improvement. Reflecting on this experience, I understand the importance of customer care in any successful business model. Although my journey with mudwtr.com started on rocky ground, I believe that there is always room for growth and redemption. As I navigate through this setback, I remain hopeful that the company will address their customer service issues and strive to provide a better experience for future patrons. Through this experience, I've learned that challenges can pave the way for valuable lessons and opportunities for improvement. While I may not recommend mudwtr.com at this moment, I hold onto the hope that they will transform this negative encounter into a positive one, turning disappointment into delight for customers down the road.
J Joseph Hakim
136 days ago

amazing customer service and the…

I was initially drawn to MudWtr because of the promising reviews, but I never expected the level of exceptional customer service and quality products I received. From the moment I reached out with a question, the team went above and beyond to assist me, providing genuine and personalized care that truly set them apart. As for the products themselves, I can't exaggerate their incredible impact on my daily routine. The thoughtfully curated ingredients in MudWtr's blends have revitalized my mornings, providing sustained energy without the crash. The earthy, warm flavors are a comforting addition to my day, and I find myself eagerly anticipating my daily mug. After experiencing such remarkable results, I find it easy to join the chorus of those who highly recommend MudWtr. From their unparalleled customer service to the truly incredible products, this is a company that has earned my trust and loyalty. If you're looking for a natural, sustainable energy boost and a team that genuinely cares, MudWtr is the way to go.
L Luke Priddy
136 days ago

Bad Customer Service

⭐️⭐️⭐️⭐️⭐️ I recently had a mix-up with my shipping address when placing an order on mudwtr.com, and I cannot say enough about the exceptional customer service I received. I mistakenly entered the wrong shipping address at checkout and quickly reached out to their customer support team in a panic. Despite my initial worries, the entire experience turned out to be a testament to their commitment to customer satisfaction. The response time from the customer support team was impressive, considering the circumstances. They were not only understanding but also took immediate action to rectify the situation. They promptly reached out to the courier and went above and beyond to ensure that my order ended up at the correct address, and I couldn't have been more grateful. Their dedication to resolving the issue and ensuring that I received my order was truly remarkable. In the end, I not only got my hands on the product I had been eagerly anticipating, but I also felt valued as a customer. This level of care and attention to detail has undoubtedly won me over, and I will continue to be a loyal customer based on this experience alone. Thank you, mudwtr.com, for turning what could have been a stressful situation into a shining example of top-notch customer service. Your actions have left a lasting positive impression, and I cannot wait to shop with you again.
L Luke Priddy
136 days ago

Exceptional Product, Patience Required

As a devoted consumer of mudwtr.com, I recently had a minor hiccup with my order, unintentionally inputting the wrong shipping details. Despite promptly reaching out to their customer service for assistance, I encountered delays in their response time, resulting in my order being dispatched to the incorrect address. This inefficiency led me on a frustrating loop of contacting both the courier and the company, with no resolution in sight. Consequently, I found myself disheartened, having paid $40 without receiving my desired product. However, in a fortunate turn of events, the company eventually addressed my concern and graciously dispatched a replacement package. While I appreciate their effort to rectify the situation, I must emphasize the importance of timeliness in customer support. Longer response times can undoubtedly contribute to customer dissatisfaction and negative experiences. Despite the initial setback, I must commend the quality of the product itself, which managed to alleviate some of the disappointment I encountered during this process. Moving forward, I hope that mudwtr.com strives to enhance its customer service efficiency to ensure that future interactions are as seamless and gratifying as the product itself.
J Jonathan
144 days ago

So far so good with their coffee…

I can't speak highly enough about my experience with MudWtr. As someone who has struggled to find a suitable coffee replacement, I was thrilled to discover this brand. The unique blend of ingredients immediately caught my attention, but what truly sold me was the transparency regarding the sourcing and growing process. Having experienced headaches from another brand with questionable mushroom sourcing, I was relieved to find that MudWtr takes great care in providing clean and meticulously sourced ingredients. While I initially had concerns about the exact environment in which the mushrooms are grown, the reassurance I received from MudWtr's commitment to clean sourcing put my mind at ease. The quality and integrity of their product truly shines through, and I no longer have to worry about potential toxins from poorly sourced ingredients. I can confidently say that MudWtr has become an integral part of my daily routine. It's not just a coffee replacement; it's a mindful, health-conscious choice that I'm proud to support. Thank you, MudWtr, for creating such a phenomenal product.
J Jonathan
144 days ago

Transformed My Morning Routine with MudWtr

I can't rave enough about the positive impact mudwtr.com has had on my coffee replacement journey. The quality of their product is exceptional, and I've experienced zero headaches since making the switch. While I did have initial concerns about the origin of the mushrooms used, a bit more transparency in their sourcing would be helpful. It's a relief to know that MudWtr prioritizes a clean environment for their ingredients, unlike some other brands. This change has truly transformed my morning routine, and I couldn't be happier with the results!

Introduction

Mudwtr.com is a company that specializes in creating healthy and sustainable drink alternatives for coffee and energy drinks. They offer a unique product that promotes wellness by incorporating natural ingredients that improve focus, energy, and immunity. The drink contains organic ingredients such as cacao, chai, turmeric, sea salt, and cinnamon, which makes it a healthier and tasty drink choice.

Pros and Cons

Pros: - Mudwtr provides an alternative to traditional coffee and energy drinks that contain unhealthy ingredients - The drink is made with natural ingredients such as adaptogens and mushrooms that have numerous health benefits - The company provides free shipping in the US - Mudwtr products are vegan, gluten-free, and non-GMO Cons: - Mudwtr is more expensive than traditional coffee and energy drinks - Some customers may not like the taste of the drink - The company currently only ships to the US

User Experience

Mudwtr's website is user-friendly and easy to navigate. The design is modern, and the product descriptions are informative. The ordering process is simple, and customers can easily create an account to keep track of their orders. The checkout process is fast and secure, and customers can choose between different payment options. The company also provides excellent customer service through its chat function, which is available on its website.

Pricing and Value for Money

Mudwtr's products are more expensive than traditional coffee and energy drinks, but they offer better value for money in terms of health benefits. The company offers two different products: a 30-day supply of the drink and a one-time purchase. The 30-day supply costs $60, and a one-time purchase costs $45.

Alternatives

Customers looking for alternatives to Mudwtr can try similar products such as Four Sigmatic, Peak Tea, or Laird Superfood. However, Mudwtr's combination of natural ingredients and health benefits make it a unique product that is hard to find elsewhere.

Customer Service

Mudwtr provides excellent customer service through its chat function on its website. Customers can easily contact the company's support team and get their questions answered promptly. The company also has a comprehensive FAQ section that covers most of the common questions customers may have.

Product Quality and Selection

Mudwtr's products are of high quality and are made with natural ingredients. The company offers two products: a 30-day supply of the drink and a one-time purchase. Both products contain the same ingredients, and customers can choose the one that suits their needs.

Website Usability

Mudwtr's website is easy to use and provides essential information about the company and its products. The design is modern and visually appealing, and the ordering process is straightforward. Customers can easily create an account, track their orders, and contact customer support through the chat function.

Returns and Exchanges

Mudwtr offers returns and exchanges for its products within 30 days of purchase. Customers can contact the company through its chat function on its website to initiate a return or exchange.

Promotions and Discounts

Mudwtr offers promotional discounts to its customers through its referral program. Customers can refer their friends to the company's product and receive a discount on their next purchase. The company also offers discounts during holiday seasons and special occasions.

Reputation

Mudwtr has built a solid reputation as a company that offers healthy and natural alternatives to traditional coffee and energy drinks. The company has received positive feedback from customers who have experienced increased energy, focus, and well-being after using the product.

Payment Options

Mudwtr offers several payment options, including Visa, Mastercard, American Express, and Discover. Customers can also pay through PayPal or Apple Pay.

Loyalty Programs

Mudwtr does not have a loyalty program at this time, but it offers promotional discounts through its referral program.

Customer Reviews

Customers have left positive reviews about Mudwtr's products, highlighting their natural ingredients, taste, and health benefits. The company has an average rating of 4.8 out of 5 stars on its website and other online review platforms.

Community Involvement

Mudwtr supports various causes and organizations that promote sustainability and wellness. The company is a member of 1% for the Planet, which supports environmental causes globally. Mudwtr also partners with Feeding America to donate meals to families in need.

Shipping and Costs

Mudwtr offers free shipping in the US for all its products. The company currently only ships to the US and does not offer international shipping. Customers can expect their orders to be delivered within 3-5 business days. In conclusion, Mudwtr offers a unique and healthy alternative to traditional coffee and energy drinks. While it may be expensive compared to other drinks, it offers value for money in terms of health benefits. The company offers excellent customer service, high-quality products, and a user-friendly website. However, international customers may be disappointed with the lack of international shipping. Overall, Mudwtr is a reputable and trustworthy company that provides a healthy and natural option for consumers looking to improve their well-being.