Users Voice for Mumshandmade

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Mumshandmade
Mumshandmade Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 21 Feb 2019

Last updated by on 10 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Dec 2022 5 5 5 5 1.8 5
Jan 2023 5 2 4.1 4.2 5 3.1
Feb 2023 5 1 5 5 3.4 5
Mar 2023 5 5 5 5 3.1 5
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Detailed Mumshandmade Review by

Introduction

Mumshandmade.com is a renowned online store that specializes in handmade knitwear products. Since its inception in 2013, the company has been producing high-quality and stylish clothing items, including cardigans, jumpers, sweaters, hats, scarves, and many more. The store takes pride in using only natural materials to craft their products, ensuring maximum comfort and durability.

Pros and Cons

One of the main advantages of Mumshandmade.com is the unique handmade designs that are not readily available in other stores. Additionally, the use of premium materials ensures that the products are of high-quality and provide value for money. The store also provides free shipping for orders over €100. However, a disadvantage is that the products are relatively expensive compared to other knitwear stores.

User Experience

The website's design is user-friendly and easy to navigate, making it convenient for customers to shop. The images and item descriptions are clear and allow users to make informed decisions about their purchases. The checkout process is also smooth and hassle-free.

Pricing and Value for Money

The prices of products on Mumshandmade.com vary depending on the type and design of the item. While some products are expensive compared to other stores, the high-quality materials and unique designs justify the prices.

Alternatives

Some alternative stores to consider for handmade knitwear products include Etsy, Wool and the Gang, and The Knitting Network.

Customer Service

Mumshandmade.com has excellent customer service and aims to respond promptly to all queries and concerns. The store also ensures that customers are satisfied with their purchases, and in case of any issues, they offer a quick and hassle-free resolution process.

Product Quality and Selection

The products on Mumshandmade.com are of exceptional quality and are made using natural materials such as wool, alpaca, and cotton, among others. The store offers a broad selection of clothing items, including hand-knit cardigans, jumpers, and scarves, among others.

Website Usability

The website is well-designed and easy to navigate, making it convenient for users to browse for products and make purchases. The checkout process is also smooth and hassle-free.

Returns and Exchanges

Mumshandmade.com allows customers to return or exchange products within 14 days of purchase. However, the products must be in their original packaging, with tags attached, and in a resellable condition.

Promotions and Discounts

Mumshandmade.com occasionally offers promotions and discounts to its customers. The store provides a 10% discount to new customers who sign up for the newsletter.

Reputation

Mumshandmade.com has an excellent reputation and is well-known for its unique and high-quality handmade products. The store has received positive reviews from customers, indicating their satisfaction with the products and services offered.

Payment Options

Mumshandmade.com accepts various payment options, including PayPal, Visa, Mastercard, American Express, and Apple Pay.

Loyalty Programs

Mumshandmade.com does not currently have a loyalty program, but it periodically offers promotions and discounts to its customers.

Customer Reviews

Customer reviews on Mumshandmade.com are overwhelmingly positive, with many customers praising the quality and design of the products.

Community Involvement

Mumshandmade.com is actively involved in the community and supports various charitable organizations, including Helping Hands and the Greek Children's Village.

Shipping and Costs

Mumshandmade.com ships products globally, with shipping costs varying depending on the delivery location. The store provides free shipping for orders over €100. Shipping times also vary depending on the destination, with most orders delivered within 3-5 business days.