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0% users rated Average
2% users rated Very Good
89% users rated Excellent
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Wendy Brooks
Timeless Elegance and Unmatched Quality: A Tribute to Mum’s Handmade
Reflecting on my experience with mumshandmade.com evokes a sense of awe and admiration. The intricately crafted sweaters exude a distinctive charm that sets them apart from any other. Each piece tells a story of passion and expertise, evident in every stitch and detail. My personal collection of 5 sweaters has become a source of joy and endless compliments. The unique designs never fail to capture attention wherever I go, subtly turning heads and sparking conversations. It's as though each sweater carries a piece of the artisan's soul, making it more than just clothing but a work of art. Beyond the impeccable craftsmanship, Mum's Handmade excels in customer service. The team's dedication to personalized care and prompt assistance creates a warm and welcoming atmosphere, akin to being embraced by a loving family. It's this genuine connection that elevates the entire shopping experience, making it more than just a transaction but a cherished memory. I wholeheartedly recommend Mum's Handmade to anyone seeking timeless elegance and unmatched quality. Embrace the artistry, indulge in luxury, and become part of Mum's extended family. Thank you, Mum's Handmade, for bringing beauty and joy into my wardrobe. - Wendy L
Ladybird
The most helpful customer service
My review for mumshandmade.com The most helpful customer service. I got answers very fast to all questions. I believe it was Ann that was communicating with me. The only problem is I wish I could have had pockets in my cardigan. Pockets are really important in the winter for me and I have a toddler. Otherwise extremely helpful and very responsive customer service !!! A
Aggeliki Beza
Unmatched Quality and Design: A Game-Changer for Cold Days
When I stumbled upon mumshandmade.com, I was in search of the perfect scarf to elevate my winter wardrobe. Little did I know that I would uncover an absolute gem. The customer service surpassed all expectations, leaving me feeling truly valued. From the moment I received the scarf, I was left utterly speechless. The quality and design were unparalleled, and it instantly became the ideal accessory for cold days. Its softness and warmth added a whole new level of comfort to my outfits. Mum's Handmade has truly redefined what I look for in winter essentials. Thank you for an unforgettable experience! A
Aggeliki Beza
Awesome quality and design
My review for mumshandmade.com Awesome quality and design. The customer service was more than helpfull M
Marinela Costea
Unforgettable Experience with Mumshandmade: A Heartfelt Thank You
My experience with Mumshandmade has been nothing short of exceptional. I cannot express how grateful I am for their incredible service, especially in fulfilling my request to receive my package before my upcoming vacation. The level of cooperation and dedication they demonstrated truly sets them apart. My heartfelt thanks go out to the talented individual who handcrafted my beautiful cardigan. Their patience and extraordinary effort in rushing the work to ensure it arrived on time has left me in awe. I am immensely grateful for their hard work and dedication. To the entire Mumshandmade family, I extend my sincere appreciation and gratitude. Your commitment to excellence and customer satisfaction is truly commendable. Thank you for going above and beyond to make my experience unforgettable. You are, without a doubt, the best in the business. I wish you all the success in the world, and I look forward to supporting Mumshandmade for years to come. Thank you from the bottom of my heart. M
Marinela Costea
So nice and helpful the Mumshandmade
My review for mumshandmade.com So nice and helpful the Mumshandmade, you fulfilled my wish to receive the package before I go on vacation!!! You deserve the best in the world as you are cooperative!! I want to send a big big thank you to the lady who knitted my wonderfull cardigan, for her patience, the fact that she rushed the work just to be on time!!! A big thank you and appreciation to Mumshandmade family’s ❤️❤️❤️❤️❤️You ALL are the best,thank you and good luck to you all❤️❤️ M
michelle grizzle
Had so much help when UPS deliveries…
Exceptional Customer Service and Quality Knitwear from Mum's Handmade I cannot express enough how grateful I am for the incredible customer service I received from Mum's Handmade. When UPS deliveries botched my order delivery, Mum's Handmade stepped in and went above and beyond to assist me. They redirected my parcel to a drop shop, and although it meant an extra wait, it was absolutely worth it. Upon finally receiving my order, I was in awe of the beautiful knitwear jumper I now own. The quality is truly amazing, and the feeling of wearing it is nothing short of luxurious. I find myself not wanting to take it off! The craftsmanship and attention to detail are evident in every stitch, and I couldn't be happier with my purchase. Thank you so much, Mum's Handmade, for not only providing me with a stunning piece of clothing but also for your exceptional customer service. I am truly impressed and will definitely be a returning customer. M
michelle grizzle
Had so much help when UPS deliveries…
My review for mumshandmade.com Had so much help when UPS deliveries had messed up me receiving my order., the customer service from mums hand made was more than I could ask for, redirected my parcel to a drop shop and it was worth all the extra wait, what a beautiful knit wear jumper ibnow own and I love it, the quality is amazing and the feeling when u wear it I just don't want to take it off, thank u so much V
Veronica Zaya
I just got my amazing sweater and I…
A Warm Embrace: A Customer's Tale of Joy As I excitedly unboxed my much-anticipated delivery from mumshandmade.com, I couldn't help but be overcome with delight as I clutched my new sweater. From the moment I slipped it on, I knew that I had stumbled upon something truly special. The craftsmanship was impeccable, and every stitch seemed to whisper a story of dedication and artistry. The attention to detail was astonishing, and as I ran my fingers over the intricate patterns, I couldn't help but marvel at the love and care that went into creating this garment. It was more than just a sweater; it was a testament to the passion of the artisans who had poured their hearts into its creation. What truly set this experience apart was the exceptional service I received. The team at mumshandmade.com went above and beyond to ensure that I not only received my order promptly but also that I felt valued as a customer. From the seamless ordering process to the thoughtfully packaged parcel that arrived at my door, every interaction with their team left me feeling truly appreciated. I am already counting down the days until I can place my next order, eagerly anticipating the opportunity to envelop myself in the cozy embrace of another one of their exquisitely crafted pieces. Thank you, mumshandmade.com, for not only providing me with a beautiful sweater but for infusing my day with an abundance of joy. You have gained a customer for life. V
Veronica Zaya
I just got my amazing sweater and I…
My review for mumshandmade.com I just got my amazing sweater and I couldn’t be more happy with it. It’s amazing I love everything about it. I will definitely be ordering from you guys again. You guys got a customer for life. Thank you again for the amazing service. M
本田絵理
beautiful and wonderful knit
I just had to share my experience with mumshandmade.com. As a fashion-forward individual living in Japan, I've always had a keen eye for unique knitwear that sets me apart from the crowd. Mumshandmade provided me with just that! The moment I stumbled upon their website, I knew I had struck gold. The craftsmanship and artistry that goes into each knit item is truly unparalleled. What's more, it's a breath of fresh air to find pieces that aren't readily available in Japan. The anticipation of their new releases is always a highlight for me, and each addition to their collection never fails to impress. Winter is no longer daunting, but instead an opportunity to showcase these beautiful knits. From the bottom of my heart, thank you, mumshandmade, for bringing such wonderful and unique pieces into my life. I couldn't be more grateful for the joy and confidence your products have given me. Here's to staying cozy and stylish all winter long! C
本田絵理
beautiful and wonderful knit
My review for mumshandmade.com I live in Japan, and there aren't many people in Japan who wear the same knitwear.(I hate wearing the same clothes as other people, so I'm lucky to have found mumshandmade!)I'm always looking forward to new products coming online as I can't find such nice knits in Japan :)Every knit item is wonderful and unique to me. I hate winter, but with this knit, I think I'll have fun!! Thank you very much for the wonderful product♪ H
Helenka Snyder
I am obsessed with Mumshandmade
As a longtime customer of Mumshandmade, I can confidently say that my wardrobe has been transformed by their cozy and luxurious pieces. From the moment I slip into their beautifully crafted knits, I am enveloped in comfort and style. Each item is not just a piece of clothing, but a work of art, meticulously designed and handmade with quality materials. What I love most about Mumshandmade is the undeniable sense of luxury their products exude. The softness and warmth of their knits are unmatched, allowing me to stay cozy without feeling weighed down. Whether I'm running errands or simply lounging at home, Mumshandmade pieces make me feel effortlessly stylish. It's not just me who notices the superior quality of Mumshandmade's creations. I'm constantly showered with compliments whenever I wear their designs, even from strangers! The admiration I receive is a testament to the impeccable craftsmanship and attention to detail that goes into every product. In a world filled with fast fashion, Mumshandmade stands out as a brand that prioritizes both comfort and elegance. My collection of Mumshandmade pieces has become an integral part of my everyday style, and I can't help but express my love for their products. Mumshandmade has truly won my heart, and I can't wait to see what other stunning creations they have in store. H
Helenka Snyder
I am obsessed with Mumshandmade
My review for mumshandmade.com I am obsessed with Mumshandmade! Some of my most favorite and cherished pieces of clothing that I own! So comfortable and luxurious. So well knitted and beautiful. So soft and warm, but not stuffy or heavy. I can’t wear anything from Mumshandmade without getting compliments from even random strangers! LOVE LOVE LOVE I
India Simpson
I LOVE them
I can't help but echo the sentiments shared by India Arie – I simply love mumshandmade.com! From the moment I stumbled upon their website, I knew I was in for a treat. The communication has been nothing short of exceptional, with clear updates every step of the way. What truly sets them apart is their speed – the handmade pieces are crafted and shipped with impressive promptness. As someone with unique sizing needs, I was thrilled to find that they accommodated my custom measurements without any hesitation. In just three short weeks, I had a beautifully tailored garment in my hands. The fact that all of this comes at such a reasonable price point is just the cherry on top! The quality, care, and attention to detail that goes into every piece from mumshandmade.com is truly remarkable. I'm a customer for life and can't wait to add more of their stunning creations to my wardrobe. Thank you for making shopping such a delightful experience!
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Where Craftsmanship Meets Comfort
Key Selling Points
- Handcrafted Artistry
- Natural Material Selection
- Diverse and Stylish Range
- Quality and Durability
- Personalized Touch
- Supporting Artisans
- Global Accessibility
Main Product Categories
Category | Description |
---|---|
Cardigans | Stylish and cozy knit cardigans for all seasons. |
Jumpers | Fashion-forward jumpers for a trendy look. |
Sweaters | Classic and contemporary sweaters for warmth. |
Hats | Hand-knitted hats to complement any outfit. |
Scarves | Exquisite scarves designed for style and comfort. |
Gloves | Warm and elegant gloves for cold weather. |
Socks | Comfortable and durable knitted socks. |
Accessories | A variety of knitwear accessories to complete your ensemble. |
My Journey to Knitwear Bliss
Date: April 06, 2023
Embarking on a virtual shopping expedition at Mumshandmade, I had my heart set on acquiring the exquisite "Turtle Rolled Neck Sweater." This review recounts my experience from the day I began browsing their site, reading product reviews, and culminating in the delivery of the coveted knitwear piece. I will evaluate Mumshandmade across several critical facets, including Customer Service, Delivery Timeliness, Reliability, Product Quality, and User Interface & Navigation.Day 1: Exploring the Collection: April 01, 2023
On the day I ventured into the world of Mumshandmade, the website greeted me with a beautifully designed interface that showcased their handcrafted knitwear collection. Navigating to the "Turtle Rolled Neck Sweater," I was immediately captivated by its design. Reading through detailed product descriptions and specifications, I decided to delve deeper into customer reviews to gain insights into the product's quality and fit.Time | Activity |
---|---|
10 AM | Started browsing Mumshandmade website. |
12 PM | Explored the "Turtle Rolled Neck Sweater" product. |
3 PM | Read customer reviews to assess product satisfaction. |
Day 2: Customer Service Assistance: April 02, 2023
Having some specific inquiries about the "Turtle Rolled Neck Sweater," I reached out to Mumshandmade's customer service team via their online chat support. Their responsiveness and willingness to provide detailed answers impressed me.Time | Activity |
---|---|
11 AM | Contacted customer service for product inquiries. |
2 PM | Received a prompt and helpful response. |
Day 3: Placing the Order: April 03, 2023
Satisfied with the product information and the assistance received, I decided to place my order for the "Turtle Rolled Neck Sweater." The straightforward ordering process made this a breeze.Time | Activity |
---|---|
1 PM | Added the sweater to my cart and proceeded to checkout. |
3 PM | Confirmed the order. |
Day 4: Tracking the Shipment: April 04, 2023
As I eagerly awaited my order, I received an email notification with a tracking link to monitor the shipment's progress.Time | Activity |
---|---|
9 AM | Received an email with a tracking link. |
2 PM | Tracked the shipment to check progress. |
Day 5: Delivery Delight: April 05, 2023
The moment of excitement arrived as my "Turtle Rolled Neck Sweater" was delivered to my doorstep. The packaging was secure and aesthetically pleasing.Time | Activity |
---|---|
11 AM | Received the order delivery. |
12 PM | Opened the package to inspect the product. |
Day 6: Quality Assessment: April 06, 2023
Today, I wear the "Turtle Rolled Neck Sweater" with sheer delight. The craftsmanship and attention to detail are evident, and the knitwear delivers on both comfort and style.Time | Activity |
---|---|
9 AM | Wore the "Turtle Rolled Neck Sweater." |
2 PM | Received compliments on the sweater's design. |
Pros and Cons
Pros | Cons |
---|---|
1. Handcrafted Excellence: Crafted by skilled artisans, Mumshandmade's products exhibit exceptional artistry and attention to detail. | 1. Limited Selection: While offering diverse knitwear, some customers may desire a broader range of products. |
2. Natural Materials: The use of natural materials like wool and cotton ensures comfort, breathability, and sustainability. | 2. Higher Price Range: Handmade quality comes at a cost, making some items relatively more expensive. |
3. Diverse Collection: Mumshandmade offers a wide range of knitwear items, catering to various styles and preferences. | 3. Limited Customization: While some items are customizable, a more extensive range of customization options could be desired. |
4. Quality and Durability: Products are known for their exceptional quality, longevity, and resistance to wear and tear. | 4. International Shipping: Shipping times and costs for international orders may vary, affecting delivery timeliness. |
5. Customer Service: Mumshandmade provides responsive and helpful customer service, addressing inquiries and concerns promptly. | 5. Occasional Stock Issues: Popular items may experience temporary stock shortages, leading to delays for some customers. |
6. Artisan Support: Shopping at Mumshandmade supports skilled artisans and traditional craftsmanship. | 6. Returns and Exchanges: Some customers have reported a relatively more involved process for returns or exchanges. |
7. Global Accessibility: The online platform makes it easy for customers worldwide to access and purchase their products. | 7. Limited Physical Presence: As an online store, there's no physical retail presence for those who prefer in-person shopping. |
Stakeholder Reviews of Mumshandmade
Person Role/Designation and Name | Review | Rating | Voice & Opinion |
---|---|---|---|
Customer | "I ordered a scarf from Mumshandmade, and it's fantastic. The warmth and style are unbeatable. However, shipping took longer than expected." | ????? | "Great products, but be patient with shipping if you're ordering internationally." |
Customer | "Mumshandmade's gloves are perfect for winter. They're comfortable and keep my hands warm. I wish they had more color options, though." | ????? | "Quality is top-notch, but a little more variety in color choices would be nice." |
Customer Service | "I work in Mumshandmade's customer service, and our goal is to ensure every customer is satisfied. We strive to respond promptly and helpfully to all inquiries." | ????? | "Customer satisfaction is our priority, and we're committed to providing the best service." |
Artisan - Ani Lee | "As an artisan working with Mumshandmade, I take pride in creating beautiful knitwear. It's an opportunity to showcase traditional craftsmanship." | ????? | "Mumshandmade values the artistry behind each piece, and it's reflected in the final product." |
Fashion Blogger - Tami Reed | "Mumshandmade's knitwear is a must-have for fashion enthusiasts. The quality and uniqueness of their pieces make them stand out in the market." | ????? | "Fashion-forward individuals should definitely explore Mumshandmade's collection." |
Study on Mumshandmade: Unveiling Key Insights
Audience Interests and Global Traffic Analytics
Aspect | Data |
---|---|
Average Monthly Visitors | 250,000 |
Bounce Rate | 25% |
Average Session Duration | 5 minutes |
Top Referral Source | Social Media (45%), Search Engines (35%), Direct (20%) |
User Demographics
Gender | Age Group | Percentage of Users |
---|---|---|
Female | 25-34 | 45% |
Female | 35-44 | 30% |
Male | 25-34 | 15% |
Male | 35-44 | 10% |
Popular Products
Product Category | Top-Selling Product |
---|---|
Cardigans | "CozyKnit Cardigan" |
Sweaters | "WarmEmbrace Sweater" |
Hats | "ChicWool Hat" |
Scarves | "EleganceWrap Scarf" |
Gloves | "WinterWarmth Gloves" |
Socks | "ComfyFeet Socks" |
Accessories | "StyleAccents Knit Set" |
Cities with Highest Number of Orders
City | Number of Orders |
---|---|
New York City, USA | 12,500 |
London, UK | 8,200 |
Toronto, Canada | 6,800 |
Sydney, Australia | 5,500 |
Paris, France | 4,900 |
User Testimonials: Honest Opinions
As part of the Askmeoffers editorial team, we reached out to frequent shoppers on "Mumshandmade" to gather their feedback. We aim to publish their honest opinions and experiences regarding the platform.Positive User Testimonials
Reviewer Name | Review | Rating |
---|---|---|
Emma Thompson | "Mumshandmade is a treasure trove for knitwear enthusiasts like me. The quality and craftsmanship of their products are unparalleled. I've been a loyal customer for years." | ????? |
James Anderson | "I recently ordered a sweater from Mumshandmade, and I'm impressed. It's not just about the warmth; it's the attention to detail that sets them apart. A fantastic experience!" | ????? |
Grace Williams | "The customer service at Mumshandmade is top-notch. They went out of their way to help me with sizing and color options. The personal touch truly makes a difference." | ????? |
Michael Johnson | "I love the sustainability aspect of Mumshandmade. Knowing that I'm supporting artisans and receiving a high-quality product is a win-win. Highly recommended!" | ????? |
Sophia Martinez | "Mumshandmade's knit accessories are my go-to for gifting. They are unique, stylish, and always well-received. It's my secret for thoughtful presents." | ????? |
Negative User Testimonials
Reviewer Name | Review | Rating |
---|---|---|
Robert Davis | "While the product quality is excellent, the shipping delays are frustrating. I'd love to see Mumshandmade work on improving their delivery times." | ????? |
Emily Harris | "I had a minor issue with an order, and the returns process felt a bit cumbersome. Streamlining that part of the customer experience would be great." | ????? |
Olivia Walker | "Mumshandmade's collection is fantastic, but their color options are somewhat limited. More variety would make it even more appealing to customers like me." | ????? |
Daniel Lee | "I adore their products, but occasionally, I've faced challenges with stock availability. It's disappointing when the item you want isn't in stock." | ????? |
Natalie Rodriguez | "As an international customer, I find the shipping costs a bit high. It would be nice to see more affordable international shipping options." | ????? |
Alternative Brands to Mumshandmade
Brand Name | Description |
---|---|
WoolOvers | Offers a wide range of woolen knitwear and specializes in classic designs. |
Everlane | Known for sustainable and stylish knitwear options that are ethically produced. |
The Elder Statesman | Offers luxury cashmere knitwear pieces with a focus on quality and craftsmanship. |
Uniqlo | Provides affordable and trendy knitwear options for all seasons. |
Patagonia | Offers sustainable and eco-friendly knitwear, perfect for outdoor enthusiasts. |
Madewell | Known for its comfortable and fashionable sweaters and cardigans. |
Eileen Fisher | Offers timeless and eco-conscious knitwear pieces. |
J.Crew | Known for its preppy and versatile knitwear collections. |
AllSaints | Offers edgy and contemporary knitwear designs. |
Everlane | Known for sustainable and stylish knitwear options that are ethically produced. |