Users Voice for Musicroom

19% users rated Terrible
3% users rated Poor
3% users rated Average
5% users rated Very Good
69% users rated Excellent
Pie Chart Review Representation for Musicroom
Musicroom Overall rating
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User Interface
Quality

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Review article published on: 13 Nov 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.3 4.8 1.4 5 1.2 1.8
Oct 2022 4.2 4.2 1 5 1.3 2.8
Nov 2022 3.4 3.9 5 5 1.4 2
Dec 2022 5 5 2.2 5 5 5
Mar 2023 3.2 3.1 5 5 1.4 5
Line Chart for Rating of peer stores

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Detailed Musicroom Review by

Introduction:

MusicRoom.com is an online store that offers high-quality musical instruments, equipment, and accessories for beginners and professionals alike. They have a vast selection of products that cater to various musical genres, including classical, jazz, rock, and pop. With affordable prices, exceptional customer service, and prompt shipping, MusicRoom.com is an excellent option for musicians who want high-quality products at reasonable prices.

Pros and Cons:

Pros:
  • Wide variety of musical instruments and accessories
  • Affordable prices
  • Excellent customer service
  • Free shipping for orders over a certain amount
  • Easy and secure payment methods
Cons:
  • Some products may be out of stock
  • Shipping can be slow for certain areas
  • No loyalty program for returning customers

User Experience:

MusicRoom.com has a simple and intuitive website that is easy to navigate. The website is organized into different categories, such as guitars, keyboards, drums, and accessories, making it easy to find what you're looking for. The search bar also makes it easy to search for specific products. Moreover, the website is mobile-friendly, which makes it accessible to customers who prefer to shop on their mobile devices.

Pricing and Value for Money:

The pricing of products on MusicRoom.com is reasonable and affordable compared to other online music stores. They also offer discounts and promotions on select items. Moreover, they provide free shipping for orders over a certain amount, which is an added incentive for customers to purchase from the website.

Alternatives:

Though MusicRoom.com is an excellent online music store, there are several alternatives available. Some popular alternatives include Sweetwater, Guitar Center, and Thomann. It is advisable to compare these alternatives before deciding to purchase from MusicRoom.com to ensure that you get the best value for money.

Customer Service:

MusicRoom.com has exceptional customer service. Their customer care team is always available to answer any questions or concerns that customers may have. They respond promptly to customer inquiries via email and phone, and they work hard to resolve any issues that customers may encounter.

Product Quality and Selection:

MusicRoom.com has a vast selection of products that are of excellent quality. They work with reputable brands such as Yamaha, Fender, and Gibson, among others. Their products are well-packaged and arrive in good condition. Additionally, they have a variety of products for different skill levels, making it easy for beginners and professionals to find what they need.

Website Usability:

The MusicRoom.com website is easy to use, and it is aesthetically pleasing. The layout is well-organized, and the search options make it easy to find what you're looking for. Moreover, the website is responsive, which means that it is accessible from different devices such as phones, tablets, and laptops.

Returns and Exchanges:

If a customer is not pleased with their purchase, MusicRoom.com allows returns and exchanges, provided that the product is in its original condition. They provide a full refund or exchange, and they work to resolve any issues or concerns that the customer may have.

Promotions and Discounts:

MusicRoom.com offers promotions and discounts on various products. They have periodic sales that offer discounts of up to 50% off some products. Moreover, they have a clearance section where you can find great deals on musical instruments and accessories.

Reputation:

MusicRoom.com has a good reputation in the online music store industry. They have been in business for over twenty years, and they have served thousands of customers. Additionally, they have received excellent customer reviews on various review websites, which is a testament to their commitment to customer satisfaction.

Payment Options:

MusicRoom.com provides secure payment options for customers who want to purchase products from their website. They accept payment via credit card, PayPal, and bank transfer. All payment methods are secure, and customers can rest assured that their payment information is secure.

Loyalty Programs:

MusicRoom.com does not have a loyalty program for returning customers, which may be a disadvantage for those who prefer to shop from stores that offer loyalty programs or reward systems.

Customer Reviews:

MusicRoom.com has received many positive reviews from customers who have purchased products from the store. The reviews attest to their excellent customer service, product quality, and fast shipping. Customers have also appreciated the affordable pricing and the variety of products available.

Community Involvement:

MusicRoom.com is involved in various community outreach programs, including donating musical instruments to schools and investing in music education. They believe in the power of music to bring people together and enrich people's lives.

Shipping and Costs:

MusicRoom.com provides free shipping for orders over $29.99, which is an added incentive for customers to purchase products from the website. However, shipping to certain areas may take longer than others. Customers can check the estimated delivery time on the website before purchasing the product. Additionally, there may be additional customs fees for international orders, which customers should be aware of before making a purchase. In conclusion, MusicRoom.com is an excellent online music store that offers a variety of musical instruments and accessories at affordable prices. Their customer service is exceptional, and they are committed to customer satisfaction. While there may be some areas for improvement, such as implementing a loyalty program, overall, MusicRoom.com is a reliable option for musicians looking for high-quality products.

Musicroom Recent User Reviews

User Rating

5 stars

69

4 stars

11

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Reviewer Name: John Twist

Review Submission Date: 2022-12-25

Review Title: East, straight forward transaction
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Review Description: Quick delivery in spite of Christmas period and strike actions by mail and rail. Item works great, just what I expected from the reviews. Great comms with tracking details included.Happy shopper, thank you.

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Reviewer Name: Ruth Alb

Review Submission Date: 2022-12-25

Review Title: I ordered a book that my daughter had…
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Review Description: I ordered a book that my daughter had requested it arrived very quickly, excellent price and excellent condition thank you

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Reviewer Name: Yvonne Forbes

Review Submission Date: 2022-12-24

Review Title: Ordered a glass for Christmas present…
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Review Description: Ordered a glass for Christmas present paid extra to make sure it arrived in time which it did but it was cracked. I have now messaged this company three times with out a reply, if they had sent me a replacement when I first contacted them I would have had this for Christmas. Customer service very poor, maybe after Christmas they will reply.

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Reviewer Name: Rosie

Review Submission Date: 2022-12-24

Review Title: Prompt service
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Review Description: Quick service, order received just on time for Xmas. I would definitely recommend the website to friends and family.

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Reviewer Name: Stephen Eldridge

Review Submission Date: 2022-12-23

Review Title: They has exactly what I wanted
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Review Description: They has exactly what I wanted! Found the music score in seconds and even had choices for different instruments and abilities.

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Reviewer Name: Jacqueline Matthews

Review Submission Date: 2022-12-23

Review Title: Great company
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Review Description: It was great that I was kept updated on when they were dispatched, plus super fast delivery. Great company will definitely use again.

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Reviewer Name: Ian

Review Submission Date: 2022-12-23

Review Title: The product was accurately described
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Review Description: The product was accurately described; simple to order; efficiently distributed; slight delay in being delivered but not your fault (postal strike). Thank you.

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Reviewer Name: Mr Rob Weir

Review Submission Date: 2022-12-23

Review Title: Good informed service
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Review Description: Despite the postal strike disruption you kept me informed re the whereabouts and likely delivery date of my parcel. It arrived in good time and is now wrapped and under the tree awaiting Christmas morning!

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Reviewer Name: customer

Review Submission Date: 2022-12-23

Review Title: I ordered the item two weeks ago and…
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Review Description: I ordered the item two weeks ago and have still yet to receive it. As it is a Christmas gift i fear it won’t arrive in time. Not great.

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Reviewer Name: Marcus H.

Review Submission Date: 2022-12-23

Review Title: Great service from Musicroom
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Review Description: Found Musicroom through a well known search engine and of course had my reservations on trying somewhere new, but I was on the search for certain vinyl for my daughter! Musicroom came up trumps and not only that the item was well packaged and arrived promptly I will be definitely using them again.

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