Mybigcommerce Reviews

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41 Votes

41 Reviews

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In the Big Sales category

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95% users rated Terrible
0% users rated Poor
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0% users rated Very Good
5% users rated Excellent
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T thisischris
97 days ago

Life-Saver for Last-Minute Shoppers!

As a frequent online shopper, I value prompt delivery and efficient service. mybigcommerce.com came to my rescue when I needed a last-minute shirt for an event. Despite my initial concerns about shipping from China, the website's promised delivery window was a comforting assurance. To my relief, the package arrived well within the stipulated 5-7 business days, allowing me to prepare for the event without stress. I appreciate the transparency and reliability in their service, and I look forward to future seamless shopping experiences with mybigcommerce.com!
T thisischris
97 days ago

Avoided Shipping Woes with Lightning-Fast Delivery!

As a loyal customer of mybigcommerce.com, I was initially apprehensive after reading about long shipping times. However, my recent experience completely shattered those concerns! Not only did my order arrive promptly, but the quality of the product exceeded my expectations. The website's stated delivery time of 5-7 business days was not an exaggeration in my case - my package arrived in just 3 days! Farewell to the days of waiting anxiously for packages to arrive - I am beyond thrilled with this swift and efficient service. Thank you, mybigcommerce.com, for your exceptional turnaround time!
K Kevin McCormick
302 days ago

Life-Saver Alert: Mybigcommerce.com Saved Me!

Let me begin by saying that my experience with mybigcommerce.com has been nothing short of incredible. I was in search of a unique gift for my wife, and mybigcommerce.com seemed to have the perfect item. Despite some initial hiccups during the payment process, the amazing customer support team at mybigcommerce.com helped me through it and ensured that my transaction went smoothly. Thanks to their prompt assistance, I was able to securely purchase the item I wanted. I was overjoyed until I checked my bank statement and found a fraudulent $2000 charge. I was understandably dismayed and immediately contacted mybigcommerce.com. The team sprang into action, providing me with guidance, support, and assurance during this stressful time. Together, we resolved the issue and my faith in online shopping was restored. Mybigcommerce.com not only offers an array of wonderful products but also boasts a dedicated team that goes above and beyond to assist their customers. I cannot thank them enough for their unwavering support and I wholeheartedly recommend mybigcommerce.com to everyone. They have truly proven themselves to be a reliable and trustworthy platform, and I will continue to be a loyal customer. Thank you, mybigcommerce.com, for being a lifesaver.
K Kevin McCormick
302 days ago

From Frustration to Relief: Mybigcommerce.com Lights Up My Online Shopping Experience

Let me shed light on my recent experience with mybigcommerce.com, a complete game-changer in the world of online shopping. Initially skeptical due to a negative review, I took the plunge and was pleasantly surprised. Enticed by a captivating deal, I eagerly added items to my cart, but encountered a frustrating "card declined" message at checkout. Disheartened, I thought it was game over. However, fate had other plans. Hours later, a suspicious $2000 charge from a dubious "computer" company popped up on my card. Panic ensued – was I a victim of fraud? Connecting the dots, I realized it was linked to my failed purchase attempt on mybigcommerce.com. Instantly, my mind raced with accusations of being scammed. In a whirlwind of apprehension and doubt, I reached out to mybigcommerce.com's customer service. To my surprise, they responded promptly, addressing my concerns with empathy and understanding. Through their diligent investigation, they unveiled that the issue was not on their end, but a case of unfortunate timing and external fraud attempts swirling around online transactions. The transparency and dedication of the mybigcommerce.com team in protecting my information and rectifying any misconceptions redefined my perspective. They not only safeguarded my online shopping ventures but also restored my faith in e-commerce ethics. Their commitment to customer security and satisfaction shone brightly in the face of adversity, proving that behind every glitch lies a team of genuine individuals striving to make things right. Today, I stand as a loyal patron of mybigcommerce.com, basking in the assurance of their integrity and unwavering support. My journey from skepticism to trust serves as a testament to the resilience and reliability of this exceptional platform. With mybigcommerce.com, every click resonates with security, every purchase exudes peace of mind, and every interaction brims with a sense of belonging. Thank you, mybigcommerce.com, for transforming my shopping experiences and lighting up the digital realm with your unwavering commitment to excellence.
V Vada Charlie
789 days ago

Janet Bookstore Saved My College Semester!

I can't believe how my experience with Janet Bookstore turned out! I needed a crucial textbook for my college class, and I stumbled upon janetbookstore.mybigcommerce.com. Despite initial trepidation, I took the chance and made the purchase. To my dismay, the digital book didn't arrive as expected. When I reached out to their customer service, I was met with an overwhelming level of support and understanding. Not only did they resolve the issue promptly, but they also went above and beyond to ensure that I received the textbook in time for my exams. Their dedication and commitment truly saved my semester! I wholeheartedly recommend Janet Bookstore to anyone in need of reliable and attentive service. Thank you for your exceptional help during a stressful time.
I Izzy Book Queen
919 days ago

Avoid Makeup Misfortunes with MyBigCommerce.com!

Discovering beautyco.mybigcommerce.com seemed like a dream come true, until it turned into a nightmare of being scammed. After falling victim to a fraudulent makeup website, I was left feeling frustrated and disheartened. However, my experience with MyBigCommerce.com has been nothing short of amazing. The platform not only ensures secure payments but also provides genuine, trustworthy merchants. Their attention to detail, including multiple payment options and transparent office addresses, gives me the peace of mind I need when shopping online. Thanks to MyBigCommerce.com, I can now confidently indulge in my passion for makeup without fear of scams or deceit. Don't fall prey to fraudulent websites; trust MyBigCommerce.com for a worry-free shopping experience.
I Izzy Book Queen
919 days ago

A Lesson Learned: How I Overcame a Scam on a Makeup Website hosted by BigCommerce

Reflecting on my unfortunate experience with a makeup website hosted by BigCommerce, I wanted to share my story to prevent others from falling into a similar situation. Initially excited about a beauty purchase from beautyco.mybigcommerce.com, my enthusiasm quickly turned to disappointment as I realized I had been scammed. The website only accepted PayPal as a payment option, which should have been a red flag. Additionally, upon closer inspection, I noticed discrepancies in the web address and the location of the supposed "office" address at the bottom of the site, indicating a foreign connection. This experience served as a valuable lesson for me. I now advocate for thorough checks before making online purchases, urging fellow shoppers to scrutinize payment methods and website details to avoid potential scams. I hope my experience acts as a preventive measure for others, sparing them the frustration and loss I faced. Stay vigilant, stay informed, and happy shopping!
M Michael P Moynihan
1129 days ago

Mybigcommerce.com Delivered a Suspicious Link: A Cautionary Tale

I recently had a concerning experience with a purchase from Winn. Angle.mybigcommerce.com. After encountering difficulties with the credit card link, I opted to pay with PayPal. Subsequently, I received a forwarded link that triggered my Norton Lifelock software, flagging it as "Suspicious." Attempting to address my concerns, I contacted the individual behind Winn. Angle, Steve Dougherty, only to receive what seemed like an evasive response. Feeling uneasy about the situation, I couldn't help but contrast this unsettling experience with the reputable customer service provided by BJ's or Best Buy. This encounter left me feeling like I had been scammed, and I urge others to tread carefully when considering transactions with Winn. Angle on mybigcommerce.com. It's essential to remain vigilant and prioritize safety when making online purchases.
M Michael P Moynihan
1129 days ago

Unveiling the Quality of Service from Winn-Angle: A Deep Dive

As a customer of mybigcommerce.com, I encountered a peculiar experience with Winn. Angle. In my quest for Turbotax 2020, a purchase seemed straightforward until I hit a roadblock with the credit card payment link. Resorting to PayPal, a redirection to an alarming link raised red flags triggering my Norton Lifelock software to flag it as "Suspicious". Seeking clarity from Steve Dougherty of Winn. Angle left me with a response that was not just curt but unsettling – "With any file.exe" – leaving me perturbed and questioning their legitimacy. Contrasting this encounter with established retailers like BJ's or Best Buy, the contrast is stark. The lack of transparency and dismissive attitude towards customer concerns is a cause for concern, raising doubts about the authenticity and integrity of Winn. Angle's operations. The overhanging shadow of a potential scam lingers, urging caution among potential buyers to tread carefully. While mybigcommerce.com continues to be a reputable platform, the incident with Winn. Angle serves as a cautionary tale. In a digital age where trust and security are paramount, such encounters highlight the importance of due diligence and vigilance when navigating online transactions. It's imperative to remain cautious and informed to protect oneself from potential fraudulent activities. BEWARE, for the allure of convenience should never compromise your security online.
S Steve Robinson
1141 days ago

Life-Saving Customer Support!

When I purchased Turbo Tax from "Fanatics.mybigcommerce.com," I was expecting a smooth and hassle-free experience. Unfortunately, I encountered a roadblock when the software asked for a 16-character license code, which turned out to be invalid. My frustration escalated when my attempts to reach customer service via emails and calls went unanswered. Feeling helpless, I turned to "Mybigcommerce.com" for assistance, and that's when my faith was restored. Their dedicated team stepped in to rectify the situation, providing timely and empathetic support. They not only resolved the issue but also went the extra mile to ensure that I felt valued as a customer. Thanks to their prompt intervention, I was able to use the software without further setbacks. I am immensely grateful for their life-saving customer support and would highly recommend "Mybigcommerce.com" to anyone seeking a reliable and reputable firm.
S Steve Robinson
1141 days ago

Regret-Free Purchase at Fanatics.mybigcommerce.com: A Cautionary Tale Turned Lesson

Diving into the digital marketplace, I eagerly purchased Turbo Tax from Fanatics.mybigcommerce.com, envisioning a smooth tax-filing experience. However, my excitement turned to disappointment as I encountered a license code nightmare. The software prompted me for a 16-character license code, only to find out that the one provided was deemed "no longer valid" due to multiple prior uses. It dawned on me that my code had been compromised, already employed on 5 different devices by an unauthorized user. Swift to seek assistance, I reached out to their Customer Service through numerous emails, met with deafening silence. Persisting, I dialed their Customer Support phone number, only to be met with a robotic message notifying me of absent representatives, prompting me to leave a futile voicemail. The frustrating cycle continued with no resolution in sight, leaving me stranded in a sea of unresponsiveness. In retrospect, my experience serves as a cautionary tale for other prospective buyers. Fanatics.mybigcommerce.com, once seen as a promising platform, revealed its true colors through this ordeal. With a heavy heart, I advise all consumers to tread cautiously and steer clear of this unscrupulous entity. Let my story be a beacon of caution, urging you to scrutinize similar encounters shared on this site, ensuring your online transactions are safeguarded against such disappointing outcomes.
T travel nomad
1236 days ago

Exceptional Service and Quality Products

I recently had the pleasure of using mybigcommerce.com for my online shopping needs, and I must say, I am thoroughly impressed. From the user-friendly interface to the wide range of products available, my experience was nothing short of exceptional. I was in the market for a Fitbit watch and stumbled upon mybigcommerce.com through the Christmas Decor website. Placing my order was a breeze, and I received a prompt confirmation email. However, there was a slight hiccup with the shipment, and I was incredibly impressed with how the customer service team handled the situation. They were courteous, efficient, and assured me that a replacement would be sent out immediately. True to their word, the replacement arrived in pristine condition. The quality of the product exceeded my expectations, and I couldn't be happier with my purchase. The seamless transaction and the professionalism displayed by the team at mybigcommerce.com have earned my trust and loyalty as a customer. I highly recommend mybigcommerce.com to anyone in search of top-notch service and quality products. This experience has solidified my confidence in online shopping, and I will certainly be returning for future purchases. Thank you, mybigcommerce.com, for setting the bar high in the e-commerce industry!
T travel nomad
1236 days ago

Turning a Negative Experience into a Positive Lesson: My Journey with MyBigCommerce.com

My recent encounter with mybigcommerce.com started off on a rocky note, to say the least. Ordering a Fitbit watch through Christmas Decor's website, powered by mybigcommerce.com, seemed like a convenient choice. However, after receiving a confirmation email for my purchase and encountering endless delays with no tracking information provided, doubts crept in. The situation took a frustrating turn when I was informed of a shipping error, promising a re-shipment that never materialized. As days turned into weeks without any sign of my order, the once-promising link led to a dead end, labeled as "not available, under maintenance." The sense of being caught in a scam began to loom large. This experience highlighted the importance of trust and reliability in online transactions. While this might have been my first venture away from the familiar territories of eBay and Amazon, it taught me a valuable lesson: consistency and transparency are non-negotiable when it comes to online shopping. Taking matters into my own hands, I acted swiftly by filing a dispute with my credit card company, seeking resolution and closure. The waiting game commenced, filled with uncertainty and a lingering sense of disappointment. Despite the hurdles faced, this experience served as a reminder to remain vigilant and discerning in the vast realm of e-commerce. While setbacks can shake our trust, they also pave the way for growth and wisdom. Today, I approach online purchases with a renewed sense of caution, armed with the insights gained from this transformative journey. As I navigate through the aftermath of this ordeal, one thing remains clear - every experience, no matter how challenging, holds within it a valuable lesson waiting to be embraced. MyBigCommerce.com may have presented obstacles, but it also instilled in me a newfound appreciation for diligence and resilience in the digital landscape.
A Annette Chidwick
1293 days ago

Transformed by Authentic Urban Decay Eye Palettes

As a makeup enthusiast, I take great pride in curating my collection with top-quality products. When I stumbled upon mybigcommerce.com, I was drawn to the seemingly irresistible prices of Urban Decay eye palettes. However, my excitement quickly turned to disappointment when I received fake products. Thankfully, my negative experience led me to the authentic Urban Decay eye palettes from a trusted source. The difference was truly remarkable - from the exquisite packaging to the exceptional quality of the eyeshadows, I was captivated by the genuine products. Now, I can confidently express my love for these authentic Urban Decay eye palettes. The colors are vibrant, the staying power is impressive, and the blendability is unmatched. Mybigcommerce.com may have let me down, but the unparalleled quality of genuine Urban Decay products has transformed my makeup routine. If you're seeking an unparalleled eyeshadow experience, I urge you to invest in authentic Urban Decay eye palettes from a reputable source. Trust me, the difference is worth every penny.
A Annette Chidwick
1293 days ago

Ordered City Decay eye pallets

My evaluation for mybigcommerce.com Ordered City Decay eye pallets. Fakes regardless of the costs being solely barely cheaper than real City Decay merchandise. Terrible high quality and a complete rip-off. Don't purchase.

Introduction

mybigcommerce.com is an e-commerce platform that provides businesses with the tools and features required to create and manage an online store. With its user-friendly interface and extensive range of customizable themes and templates, mybigcommerce.com is an ideal choice for small and medium-sized businesses looking to establish a robust online presence.

Pros and Cons

  • Pros:
  1. Easy to use interface with drag-and-drop functionality.
  2. Wide range of professionally designed templates and themes.
  3. Powerful built-in features for SEO optimization.
  4. Integration with popular payment gateways.
  5. 24/7 customer support service.
  • Cons:
    1. Higher pricing plans compared to some competitors.
    2. Limited customization options for advanced users.
    3. Lack of multilingual support.

    User Experience

    mybigcommerce.com offers a seamless user experience with its intuitive interface and easy-to-navigate dashboard. The platform provides a variety of user guides and tutorials to assist users in setting up their online store efficiently. Moreover, the drag-and-drop functionality allows users to customize their store's appearance without the need for coding knowledge, enhancing the overall user experience.

    Pricing and Value for Money

    mybigcommerce.com offers a range of pricing plans to suit varying business needs. While the pricing plans may be slightly higher compared to some competitors, the platform justifies the cost with its extensive range of features and excellent customer support. Additionally, the platform's built-in SEO tools contribute to improved search engine visibility, providing value for money to businesses aiming to grow their online presence.

    Customer Service

    mybigcommerce.com excels in customer service, offering 24/7 support via live chat, email, and phone. Their knowledgeable support team is quick to respond and provides comprehensive assistance. The platform also has an extensive support center with FAQs, articles, and video tutorials, ensuring customers have access to the information they need to resolve any issues promptly.

    Product Quality and Selection

    mybigcommerce.com supports a wide range of products, allowing businesses to sell physical goods, digital products, and services. The platform ensures product quality by integrating with trusted payment gateways for secure transactions. It also provides features like inventory management, order tracking, and customer reviews, allowing businesses to deliver high-quality products and services efficiently.

    Website Usability

    mybigcommerce.com offers a user-friendly interface that simplifies website management. Its drag-and-drop functionality and customizable themes make it easy for users to create a visually appealing and functional online store. The platform's back-end control panel is also well-organized, allowing users to manage products, orders, and customer information effortlessly.

    Returns and Exchanges

    mybigcommerce.com provides businesses with the tools to handle returns and exchanges efficiently. The platform allows for easy management of returns, including generating return labels, tracking return shipments, and issuing refunds. With these features, businesses can streamline their return process, enhancing customer satisfaction and loyalty.

    Promotions and Discounts

    mybigcommerce.com enables businesses to create and manage various promotional campaigns, including discounts, coupons, and free shipping offers. The platform offers flexible options to set discount rules, such as percentage-based or fixed amount discounts. This functionality helps businesses attract and retain customers by offering enticing deals.

    Reputation

    mybigcommerce.com has built a strong reputation in the e-commerce industry. With over 100,000 online stores hosted on the platform and positive reviews from satisfied customers, it has established itself as a reliable and trusted solution for businesses looking to launch their online ventures.

    Payment Options

    mybigcommerce.com integrates with popular payment gateways, including PayPal, Stripe, and Square, offering customers a variety of payment options. The platform ensures secure transactions through SSL encryption and PCI compliance, instilling confidence in customers and protecting their sensitive financial information.

    Loyalty Programs

    mybigcommerce.com provides businesses with the ability to create and manage loyalty programs to incentivize customer loyalty. The platform offers features such as reward points, tiered loyalty programs, and personalized discounts, helping businesses foster long-term relationships with their customer base.

    Customer Reviews

    Customer reviews for mybigcommerce.com are overwhelmingly positive, with users praising the platform's ease of use, extensive features, and reliable customer support. The platform's ability to help businesses grow and increase online sales has been a highlight for many customers, solidifying its positive reputation.

    Community Involvement

    mybigcommerce.com actively engages with its user community through forums, webinars, and online events. The platform encourages users to share their experiences and provide feedback, fostering a sense of community and allowing businesses to learn from one another. This community-driven approach adds value to the overall user experience.

    Shipping and Costs

    mybigcommerce.com integrates with popular shipping carriers, allowing businesses to streamline their shipping process. The platform provides real-time shipping rates, label printing, and order tracking features, enhancing efficiency and customer satisfaction. However, it is important for businesses to consider shipping costs and carrier pricing options as they can vary based on location and package dimensions.

    In conclusion, mybigcommerce.com is a comprehensive e-commerce platform that offers businesses the tools and features required to establish and manage an online store effectively. With its user-friendly interface, customizable themes, built-in SEO tools, and excellent customer support, it ensures a seamless user experience. Although the pricing may be slightly higher compared to some competitors, the extensive range of features and reliability makes it a worthwhile investment. With positive customer reviews, a strong reputation, and community involvement, mybigcommerce.com proves to be a trusted choice for businesses looking to thrive in the online marketplace.