Mybustickets Reviews

Voted Terrible (1/5)

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40 Reviews

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55% users rated Terrible
18% users rated Poor
10% users rated Average
18% users rated Very Good
0% users rated Excellent
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Introduction is an Indian-based online bus booking platform that offers an extensive selection of bus tickets from various operators, bus types, and routes across India. With over 10 years of experience, is among the leading online ticket booking platforms in the country, providing a quick and convenient way for passengers to book their travel tickets at any time.

Pros and Cons

  • Simple and user-friendly interface
  • A vast selection of bus routes and operators
  • Instant confirmation and booking
  • 24/7 customer support
  • Sometimes limited availability of seats for popular routes and operators
  • Service charges are added to some transactions

User Experience

The website offers an exceptional user experience with its easy-to-use interface and convenient booking process. Navigation is smooth, and the booking process is simple and straightforward. Users can quickly choose their desired route, date, and operator and receive instant confirmation after the booking. The website also features an extensive FAQ section, offering answers to most common questions and concerns.

Pricing and Value for Money offers competitive pricing to its customers, with ticket prices varying depending on the selected operator, bus type, and route. The website also offers occasional promotions and discounts to its users, making it an excellent value for money option for frequent travelers.


Some popular alternatives to include, MakeMyTrip, and Goibibo, among others. However, stands out for its comprehensive selection of operators and routes, competitive pricing, and user-friendly interface.

Customer Service offers 24/7 customer support through various channels, including email and phone. The website also has an active social media presence and an extensive FAQ section that provides answers to most common questions and concerns.

Product Quality and Selection provides a vast selection of bus tickets from various operators and routes across India. The platform features an excellent quality ticket booking system that ensures instant confirmation and booking, making it a reliable option for bus travel.

Website Usability

The website has a simple and easy-to-navigate interface that allows users to search for their desired bus route and operator with ease. The website is optimized to provide a mobile-friendly experience for users on the go, making it a convenient option for travelers.

Returns and Exchanges has a strict no-return and no-exchange policy. However, customers can cancel their booking at any time, subject to the operator's cancellation policy. In such cases, refunds are made to the customer's account within 3-5 working days.

Promotions and Discounts

The website occasionally offers promotions and discounts to its users, making it an affordable option for frequent travelers. Users can find the latest promotions and discount codes on the website's homepage or social media handles.

Reputation has a solid reputation among its customers, owing to its competitive pricing, comprehensive selection of operators and routes, and excellent customer service. The website enjoys positive customer reviews online, further cementing its reputation as a reliable and convenient bus booking platform.

Payment Options offers multiple payment options, including debit/credit cards, net banking, and various mobile wallet options such as Paytm, Mobikwik, and PhonePe. The platform also ensures secure payment processing through industry-leading SSL encryption technology.

Loyalty Programs does not offer a loyalty program at the moment. However, the website occasionally runs promotions and discounts that reward its loyal users.

Customer Reviews enjoys positive customer reviews online, with users praising its competitive pricing, vast selection of operators and routes, and excellent customer service. Customers also appreciate the convenience of instant confirmation and booking.

Community Involvement is involved in various community outreach programs, including charitable donations and social impact initiatives. The website regularly highlights its community involvement on social media, showcasing its commitment to social responsibility.

Shipping and Costs does not offer shipping services, as all tickets are available for instant confirmation and booking through the website. Additionally, the platform does not charge any shipping costs, making it an affordable and convenient option for bus travelers in India.