Mylee Reviews

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68 Votes

68 Reviews

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In the Big Sales category

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21% users rated Terrible
26% users rated Poor
32% users rated Average
12% users rated Very Good
9% users rated Excellent
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C Caren Robinson
71 days ago

Transformed my nails and confidence with Mylee!

I cannot express enough how Mylee has transformed my nails and, in turn, my confidence! After stumbling upon their gel salon nails kit in December 2023, I was initially skeptical after a previous negative experience. However, being hopeful, I decided to give it a try, and boy, am I glad I did! The kit promised salon-quality nails lasting 2 to 3 weeks, and I can proudly say, it has exceeded my expectations. From the moment I followed the prep instructions to the application process, everything was a breeze. The end result? Nails that not only looked professionally done but also lasted well beyond the advertised time frame. My nails remained flawless for up to 3 weeks, much to my surprise and delight. The seal held strong, and I received numerous compliments on the durability and shine of my nails. Having tried various products and techniques in the past, I can confidently say that Mylee's kit has been a game-changer. It's easy to use, long-lasting, and truly lives up to its promises. I am amazed at the quality and longevity of the product, and it has become a staple in my beauty routine. To anyone hesitant about trying Mylee, I urge you to give it a chance. Don't be discouraged by previous experiences; this kit is a gem worth investing in. Trust me; your nails and your confidence will thank you!
H Heather
73 days ago

Transformed My Skincare Routine: A Heartfelt Journey with Mylee.de

Embarking on my skincare journey with Mylee.de has been nothing short of transformational. Every product I've tried has seamlessly integrated into my routine, revolutionizing the way I care for my skin. From their serums to creams, each item has worked wonders for me, breathing new life into my complexion. What truly sets Mylee.de apart is their exceptional customer service. Whenever I've had a question or needed guidance, their team has been there every step of the way, displaying unparalleled professionalism and warmth. Their dedication to ensuring customer satisfaction shone through, making me feel valued and supported. I am truly grateful for stumbling upon Mylee.de and entrusting them with my skincare needs. My journey with them has not only improved my skin but also uplifted my spirits, knowing that I am in capable and caring hands. Thank you, Mylee.de, for being a beacon of excellence in the world of skincare.
K Karen Newton
74 days ago

An Unforgettable Customer Service Experience: A Testimonial by Karen

My encounter with mylee.de was nothing short of exceptional. The customer service, notably Beatrice, went above and beyond in assisting me with a duplicate Christmas present return. Despite a slight delay in the refund process, the level of communication demonstrated was outstanding. Beatrice's dedication in locating the return and ensuring a prompt refund truly impressed me. It's rare to come across such genuine care and attention to customer satisfaction. I cannot thank the team at mylee.de enough for their commitment to resolving the issue efficiently and pleasantly. This experience has not only cemented my loyalty to mylee.de but has also set a high standard for what outstanding customer service should look like. Kudos to Beatrice and the entire team for their unwavering dedication to customer satisfaction. Thank you for making this right, and for exceeding my expectations in every way possible.
C Clare Crane
109 days ago

Beatrice was extraordinarily useful with my…

My evaluate for mylee.de Beatrice was extraordinarily useful with my question and resolved the problem instantly. Cannot fault Mylee customer support. There have been a couple of emails forwards and backwards with what color can be finest suited to me which Beatrice helped with sending photos and suggestions. Beatrice handled them in a really pleasant {and professional} method.
D Debbie King
113 days ago

Exceptional Customer Service Beyond Expectations!

My experience with mylee.de has truly been exceptional. Upon receiving a bottle of 100% Pure Acetone that had unfortunately leaked during transit, I reached out to their team for guidance. To my surprise and delight, I promptly received a response assuring me that they would be sending a larger replacement bottle as a gesture of goodwill. This unexpected act of kindness not only resolved the issue swiftly but also demonstrated their commitment to customer satisfaction. I am truly grateful for their outstanding aftercare service and highly recommend mylee.de to anyone seeking top-notch products coupled with unparalleled customer support. Kudos to the team for going above and beyond!
C Clare
114 days ago

Exceptional Care and Swift Solutions: A Testimonial for mylee.de

I recently experienced a small hiccup with my order from mylee.de, as the wrong item was delivered. However, this mishap turned into a shining example of top-notch customer service. When I reached out via email, I was fortunate to connect with Beatrice who displayed a remarkable level of attentiveness and support. Beatrice swiftly addressed my concern, ensuring that the error was corrected with ease and efficiency. Not only was I impressed by the quality of the items I received, but the standout factor for me was the impeccable customer service provided by Beatrice and the overall team. The dedication to resolving issues promptly and the genuine care for customer satisfaction truly set mylee.de apart. This experience has solidified my loyalty as a customer, and I wholeheartedly recommend mylee.de for their exceptional products and outstanding customer service. A big thank you to the team for their excellence in service.
M Miss Jade Jackson
116 days ago

A Beacon of Exceptional Service

Reflecting on my experience with mylee.de, I encountered a slight hiccup when my lamp broke unexpectedly. However, the exceptional customer service team swiftly came to my aid, going above and beyond to rectify the situation promptly. Despite the busy holiday period, their responsiveness was impeccable, ensuring a seamless replacement process. What truly stood out was the genuine care and attention demonstrated by the staff. Their friendly demeanor and unwavering commitment to customer satisfaction left a lasting impression on me. It was evident that they valued each customer interaction, making me feel truly seen and valued. I am immensely grateful for the exemplary service provided by mylee.de. Their dedication to resolving issues promptly and their customer-centric approach have undoubtedly earned my trust and loyalty. I wholeheartedly recommend mylee.de for not only their quality products but also their outstanding customer care.
B Ben Dale
123 days ago

Beatrice’s Outstanding Service at Mylee.de: A Customer’s Grateful Experience

I couldn't have been more delighted with the exceptional service I received from Beatrice at Mylee.de. During the busy holiday season, I encountered a small but stressful issue with my address details at checkout. Frustratingly, a simple attempt to edit my information led to an unexpected order confirmation. Despite my initial worry, I decided to reach out to customer support for assistance. Gratefully, Beatrice promptly took charge of my concern. Her demeanor was not only professional but also immensely warm and engaging - instantly putting me at ease. With remarkable efficiency, Beatrice efficiently resolved my address change predicament, eliminating any unnecessary stress on my end. Her dedication to customer satisfaction was truly commendable, making me feel valued and cared for as a customer. In a world where customer service can often feel impersonal, Beatrice's genuine approach and quick problem-solving skills stood out as a shining example. My experience with Beatrice at Mylee.de reaffirmed my faith in exceptional customer service, and I am immensely grateful for her assistance. Thank you, Beatrice, for turning a potentially worrisome situation into a seamless and pleasant interaction.
S Sarah
129 days ago

Transformative Experience with Mylee: A Customer’s Journey Towards Exceptional Service

From the moment I stumbled upon Mylee's website, I knew I was in for a treat. Little did I know that my experience would exceed all expectations. The service I received was nothing short of excellent. Every interaction, from browsing their product range to placing my order, was smooth and seamless. Despite encountering a minor hiccup with my purchase, Beatrice, the customer service representative, swooped in like a guardian angel. She not only resolved the issue promptly but went above and beyond to ensure that I was completely satisfied. Her dedication and commitment to customer satisfaction truly set Mylee apart. As a loyal customer for over a year now, I can confidently say that Mylee's products are a game-changer. My nails have never looked better, thanks to their high-quality offerings. The results speak for themselves, and I find myself falling in love with my nails all over again every time I use Mylee products. If you're looking for a brand that not only delivers exceptional products but also values customer satisfaction above all else, look no further than Mylee. My journey with them has been nothing short of transformative, and I can't recommend them enough. Thank you, Mylee, for setting the bar high and exceeding it with every interaction.
K KATIE PAGE
129 days ago

Outstanding Customer Service that Saved the Day!

When my lamp unexpectedly ceased to work, I was filled with frustration and uncertainty. However, my experience with mylee.de completely turned the situation around. Their exceptional customer service team not only provided me with a free returns label via Royal Mail but also promptly shipped a replacement lamp to me without any delay. The seamless communication and swift resolution of my issue showcased their dedication to customer satisfaction. I am truly grateful for their responsiveness and efficiency in handling my concern, making me a loyal customer for life. Thank you, mylee.de, for going above and beyond to ensure I could continue enjoying my well-lit space!
L Laura Lamont
130 days ago

Nice customer support.

My overview for mylee.de Nice customer support.. fast response and simply sorted. Wasn't mylees fault was Al all the way down to courier firm however mylee sorted it immediately. Thanks
C Consumer
131 days ago

Unprecedented Customer Support at Mylee – A Remarkable Experience!

Embarking on my first purchase at mylee.de, I was initially swayed by the positive experiences shared by friends. As a Christmas gift for my daughter, I decided to give it a shot, and to my delight, the products were nothing short of brilliant! The seamless browsing and ordering process added to the excitement. However, every shopper's nightmare came true when the delivery was mishandled by Yodel, tarnishing an otherwise perfect experience. It was at this crucial juncture that the unwavering support from Mylee's email team shone through. Their responsiveness, guidance, and genuine effort to rectify the situation exceeded all my expectations. Despite the external delivery hiccups, Mylee's exceptional support team turned a potentially disappointing experience into a memorable one. Their commitment to customer satisfaction is truly commendable. I wholeheartedly recommend reaching out to their support team for any queries or concerns – they are a beacon of excellence in the realm of online shopping! To the dedicated email support team at Mylee, thank you for going above and beyond to salvage my Christmas surprise. Your assistance did not go unnoticed and is deeply appreciated. Here's to a Merry Christmas and continued success to Mylee in delivering top-notch products and unparalleled customer service!
J jamie jamie
148 days ago

Exemplary Customer Service at Mylee: A True Game Changer

From a bumpy start with missing gel polish and a broken lamp wire, my faith in exceptional customer service was restored by one remarkable individual at Mylee. After hitting a dead end with ASOS, I turned to Mylee, and that's when Rebecca entered the scene. Her swift response on Instagram, her empathetic approach, and her proactive assistance transformed my experience within just two days. Rebecca's dedication went above and beyond. She not only understood my concerns but also swiftly addressed them with a sense of urgency that is a rarity in today's world. Her genuine help and speedy resolution not only restored my missing items but also reignited my trust in customer service excellence. Receiving a replacement wire for my lamp and a complimentary top coat polish, all due to ASOS' shortcomings, truly touched my heart, especially during the hectic holiday season. Rebecca's professionalism, patience, and kindness shone through every interaction, making it clear that Mylee values its customers with unmatched sincerity. I am immensely grateful for Rebecca's outstanding support and the exceptional service provided by Mylee. Rebecca's positive and caring demeanor has left a lasting impression, ensuring that Mylee will be my first choice for all future purchases. Thank you, Rebecca, for not only resolving my issue but for showcasing the epitome of stellar customer service.
M MissV
150 days ago

Exemplary Customer Service Experience at mylee.de

When I reached out to mylee.de's customer support, I was fortunate to be assisted by Beatrice, who went above and beyond to address my concerns. She patiently guided me through the process, requesting necessary evidence and promptly issuing a returns label. Despite their presumably hectic schedule, the team always made time to respond to my queries, ensuring I felt heard and valued as a customer. Within a mere couple of days, a replacement product was on its way to me, showcasing their efficiency and dedication to customer satisfaction. I am truly grateful for the exceptional support provided by mylee.de, turning what could have been a frustrating experience into a seamless and positive interaction. Kudos to the team for their professionalism and commitment to resolving customer issues promptly and effectively.
D Danni
150 days ago

Exemplary Customer Care and Value Galore!

Upon stumbling upon mylee.de, I was greeted by a plethora of vibrant nail kit options, each promising a burst of color and creativity. However, what truly set mylee.de apart was their remarkable customer service. Despite the chaos of the Black Friday weekend, their team responded promptly to all my inquiries with unwavering patience and efficiency. Each interaction felt personalized, leaving me with a sense of genuine care and dedication from the customer service representatives. It was evident that they wholeheartedly strived to ensure my experience was nothing short of extraordinary. The nail kits themselves were a treasure trove of beautiful colors and quality products. The lamp exuded elegance, and the kits were packed to the brim with essential items, offering exceptional value for money. mylee.de not only delivers on their promise of top-notch products but also goes above and beyond to create a memorable customer journey. I am beyond grateful for their commitment to excellence and will undoubtedly be returning for more of their delightful offerings.

Introduction:

MyLee.de is an online retailer that offers a wide range of products, from fashion and beauty items to home and lifestyle goods. With a user-friendly website and a reputation for quality products, MyLee.de has quickly gained popularity among online shoppers. In this editorial review, we will delve into various aspects of MyLee.de, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

Pros: - Extensive product range in fashion, beauty, and lifestyle categories. - User-friendly website with easy navigation. - Competitive pricing and value for money. - Responsive and helpful customer service. - High-quality products with a variety of options. - Regular promotions and discounts. - Positive reputation among customers. - Multiple payment options available. Cons: - Limited loyalty programs or rewards program. - Some customers have reported issues with shipping times.

User Experience:

MyLee.de offers a seamless user experience through its well-designed website. The intuitive layout and robust search functionality make it easy for users to find desired products effortlessly. The product pages provide detailed descriptions, images, and customer reviews to aid in purchasing decisions. The checkout process is smooth, ensuring a hassle-free shopping experience.

Pricing and Value for Money:

MyLee.de offers competitive pricing across all its product categories. The prices are affordable, especially considering the quality of the products. Customers often find value for money due to the reasonable prices and the selection of high-quality items available.

Customer Service:

MyLee.de prides itself on excellent customer service. Their responsive and helpful support team is readily available to assist customers with any queries or concerns. Whether it's via phone, email, or live chat, customers can expect timely and satisfactory resolutions to their issues.

Product Quality and Selection:

MyLee.de upholds high standards of product quality. The retailer collaborates with reputable brands to ensure that customers receive top-notch items. Moreover, MyLee.de offers a vast selection of fashion, beauty, and lifestyle products, catering to various tastes and preferences. From trendy clothing to innovative gadgets, customers can find an extensive range of well-curated products.

Website Usability:

The MyLee.de website is designed with user-friendliness in mind. The interface is clean, intuitive, and easy to navigate. Customers can quickly browse through different categories, apply filters, and access relevant information without any difficulties. The website's responsiveness ensures an enjoyable shopping experience across various devices.

Returns and Exchanges:

MyLee.de has a customer-friendly returns and exchanges policy. In case of any dissatisfaction or the need for a size/color exchange, customers can initiate the process easily by contacting customer service. The team efficiently handles returns and exchanges, ensuring customer satisfaction.

Promotions and Discounts:

MyLee.de offers regular promotions and discounts, allowing customers to save money on their purchases. Whether it's seasonal sales, limited-time offers, or exclusive discounts for newsletter subscribers, customers can take advantage of these promotions to get great deals on their favorite products.

Reputation:

MyLee.de has gained a positive reputation among its customers. Its commitment to quality products, responsive customer service, and reliable shipping has garnered trust and loyalty from shoppers. The brand's reputation reflects its dedication to providing a satisfying shopping experience.

Payment Options:

MyLee.de offers a variety of payment options, including credit and debit cards, PayPal, and bank transfers. This range of payment methods ensures convenience and flexibility for customers, allowing them to choose their preferred mode of payment.

Loyalty Programs:

MyLee.de currently has limited loyalty programs or rewards programs in place. While this may be an area for improvement, the retailer compensates with competitive pricing and regular promotions to offer value to their customers.

Customer Reviews:

Customer reviews for MyLee.de generally reflect positive experiences. Customers appreciate the product quality, efficient customer service, and overall user-friendly shopping experience. The positive feedback from satisfied customers further enhances MyLee.de's reputation.

Community Involvement:

MyLee.de actively engages with its community through social media platforms, where they share product updates, tips, and exclusive offers. The brand also collaborates with influencers and supports charitable initiatives, showcasing their commitment to community involvement.

Shipping and Costs:

MyLee.de offers reliable and timely shipping. However, some customers have reported occasional delays in delivery times. Shipping costs vary depending on the size and weight of the order. However, MyLee.de often provides free shipping on orders above a certain value, making it even more appealing to customers. In conclusion, MyLee.de offers a comprehensive online shopping experience with its wide range of products, competitive pricing, user-friendly website, and excellent customer service. While improvements can be made in areas such as loyalty programs and shipping times, overall, MyLee.de has established itself as a trustworthy and reputable online retailer that value-conscious shoppers can rely on.