MylesCars, a self-drive car rental company, was established in 2013 in India. They offer a wide range of vehicles for rent, from hatchbacks to SUVs, at affordable prices. Their services are available in more than 21 cities across India.
Pros and Cons:
Pros: A large selection of vehicles to choose from, affordable rates, and a convenient booking process. MylesCars also offers free doorstep delivery and pickup of the car, 24/7 roadside assistance, and zero cancellation fees. Cons: Limited availability in some cities, a few customers may have faced timing and technical issues while booking the vehicle.
User Experience:
MylesCars user interface is well-organized, and their website is easy to navigate. The booking process is straightforward and guides the user clearly about vehicle selection, date/time and place of pick-up and drop-off. Users can also find helpful FAQs and customer support.
Pricing and Value for Money:
MylesCars offers competitive rates, making it affordable for users to rent their vehicles. Their rates are inclusive of fuel, insurance and maintenance, which makes it a hassle-free experience for consumers.
Alternatives:
Zoomcar and Revv are other self-drive car rental companies in India that offer a similar variety of vehicles.
Customer Service:
MylesCars offers 24/7 customer service support, including roadside assistance. They are known to respond promptly to user queries and complaints.
Product Quality and Selection:
MylesCars provides a diverse range of cars to rent, including hatchbacks, sedans, and SUVs. Their fleet is well-maintained, ensuring safe and comfortable driving.
Website Usability:
MylesCars website is user-friendly and easy to navigate. The booking process is simple and straightforward, and the website provides helpful information regarding the rental process.
Returns and Exchanges:
MylesCars has clear policies regarding returns and exchanges. They follow a strict timeline for returning the cars and providing refunds in case of cancellation. However, customers need to thoroughly go through their policies to avoid any inconvenience.
Promotions and Discounts:
MylesCars occasionally offers promotional discounts and deals to their users. Users can check their website or social media pages for updates on the latest deals.
Reputation:
MylesCars has built a solid reputation in the Indian market since its inception. They are known for their transparent policies and excellent customer service.
Payment Options:
MylesCars offers multiple payment options such as credit/debit cards, net banking and UPI.
Loyalty Programs:
MylesCars does not have a loyalty program at present. However, they offer exclusive deals and updates to their subscribers through their newsletter.
Customer Reviews:
MylesCars has received positive reviews from its customers for their hassle-free rental experience, reasonable costs, and excellent customer service support.
Community Involvement:
MylesCars regularly conducts informative road trips and workshops for its users where they can learn more about safe driving and car maintenance.
Shipping and Costs:
MylesCars provides free doorstep delivery and pickup of cars. They do not charge any hidden costs, making it a trustworthy option for users. In conclusion, MylesCars provides an affordable and convenient way to rent self-drive cars in India. With a diverse range of vehicles, user-friendly website, and excellent customer service, it has established itself as a trusted brand in the market. MylesCars is an excellent pick for anyone looking for a safe and hassle-free rental experience.
Tanya Djavadzadeh Senior News Reporter
Hi there! My name is Tanya Djavadzadeh and I am a Senior News Reporter at Askmeoffers.com, a Social Media Strategist, and a Photographer. With my skills in content creation and structured strategy, I help... More by Tanya Djavadzadeh