Users Voice for Myntra

89% users rated Terrible
3% users rated Poor
2% users rated Average
1% users rated Very Good
5% users rated Excellent
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Review article published on: 02 Dec 2019

Last updated by on 28 Jan 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Sep 2022 2 4.8 3.9 4.8 4.5 2.3
Oct 2022 1.6 4.8 4.7 4.2 3.6 3.6
Nov 2022 1 4.9 3.8 3.9 4.4 5
Dec 2022 5 5 5 5 5 1.8
Jan 2023 1 4.8 4.2 3.1 4.1 5
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Detailed Myntra Review by

What is Myntra?

Online shopping is becoming more and more popular every day. And while there are many great options, not everyone knows about Myntra. Myntra is an Indian e-commerce company that’s been on the rise for the past few years. The company was started in 2007 by Vineet Saxena, Mukesh Bansal, and Ashutosh Lawania and is headquartered in Bengaluru, Karnataka. It offers a wide range of products, from apparel to home goods. And because it’s based in India, Myntra has been able to offer some great deals that other online retailers haven’t been able to match. If you’re looking for an online store with a great selection and plenty of discounts, Myntra is worth checking out.

Myntra Standout Features

If you're looking for a stylish and affordable way to update your wardrobe, Myntra is the site for you. With a wide selection of clothes and accessories and an easy checkout process, Myntra is perfect for busy women who want to finish shopping quickly.
  1. Some standout features of Myntra include its curated collections of designer clothes and accessories and its affordability. You can find high-quality clothing at very reasonable prices, making it an excellent option for budget-minded shoppers.
  2. Myntra also makes it easy to find what you're looking for. The site has a search function that lets you filter items by keyword or brand, making it easy to find what you're looking for. And if you don't see what you need on the main page, don't worry - the site has many sub-pages with even more options.
  3. Overall, Myntra is one of the best online shopping destinations available today. Its curated collections of designer clothes and accessories make it an excellent choice for fashion-savvy women, and its affordability makes it a great option for those on a budget.

Myntra Pros and Cons

                      PROS                         CONS
The site is easy to use and navigate. The quality of the products offered by Myntra can be hit or miss. Some items are of good quality, but others are not so good.
The range of products offered by Myntra is extensive. Some items are pretty expensive compared to other online retailers.
The checkout process is simple and fast. Some of the products offered by Myntra are not available in certain regions.

Why Should you Use Myntra?

Myntra is one of the fastest-growing online shopping destinations in India. The site offers a wide range of products from leading brands at discounted prices, making it an ideal destination for shoppers on a budget. Myntra also offers a wide range of online services, such as returns and delivery, making it easy for customers to buy and get their purchases delivered without hassles. The site is easy to use and navigate, making it an excellent option for first-time buyers or those looking for convenient shopping options. The customer service team is available 24/7 to help solve any issues that may arise during the buying process, making Myntra one of India's most reliable and user-friendly shopping destinations.

Myntra Website Performance

The website performance of Myntra is excellent. The site loads quickly, and the navigation is smooth. The site provides a user-friendly experience, and the shopping features are intuitive. The pricing on Myntra is competitive, and the selection of items is extensive. The customer service team quickly responds to customer inquiries and is always willing to help solve problems. Overall, Myntra is a reliable online store providing affordable quality products.

Myntra Ease of Use

If you're looking for an easy way to shop for clothes, Myntra is the site for you. The site is easy to use, and the selection of clothes is top-notch. You'll find everything from trendy clothing to formal wear. Plus, various options are available if you need to customize your outfit. Myntra is a great place to start if you're new to online shopping. The site is easy to navigate, and all the information you need is correct and present at your fingertips. You can easily search through the clothes by type or category, so finding what you're looking for won't take long. And if you need help deciding which clothing to buy, the MyntraStyle concierge can help you! Overall, Myntra is an excellent online shopping experience. The site is easy to use and full of fabulous clothes that look great on any body type. Plus, the MyntraStyle concierge can help you find the perfect outfit, no matter your style.

Myntra Reliability

Myntra is a reliable platform because of its customer service and delivery processes. The website's customer support team is available round the clock to assist users with queries or problems. Myntra also follows a strict delivery policy, ensuring that orders are delivered within the promised time frame. Overall, Myntra is a reliable and user-friendly online shopping platform that offers excellent discounts on quality products from leading brands.

Myntra Pricing

With over 1,500 products and a massive range, Myntra is a one-stop shop for all your fashion needs. There's something for everyone, from clothes to accessories and everything in between. The website is easy to navigate, and the user-friendly checkout process makes buying online a breeze. However, the pricing on Myntra can be confusing at times. Many prices are not clearly labeled, making it difficult to decipher which item is referenced. Additionally, some of the higher-priced items appear to be slightly less expensive than they are compared to other retailers. Overall, Myntra offers excellent selections and competitive prices.

Myntra's Exceptional Customer Support

If you have a question about an order or your account, Myntra has got you covered. The platform's customer support is one of the best in the industry, with representatives always available to help you. Myntra offers a wide range of solutions to all your queries - from account issues to product returns and replacements - so there's sure to be something that can help you out. Plus, the team is well-trained and responds quickly to queries, so waiting time is never a problem.

Myntra Return and Refund Policy

If you're unhappy with your purchase on Myntra, the return and refund policy is straightforward. You can return the item for a full refund or exchange it for something else. There are no restocking fees and no need to contact customer service. Overall, this is one of the more generous returns and refund policies we've seen from online retailers. It's excellent that Myntra isn't trying to squeeze every dollar out of its customers, which can lead to problems in the long run.

Myntra Alternatives

Though Myntra has garnered a loyal following among online shoppers, several reliable alternatives offer better deals and customer service. Here are five such sites:
  1. Flipkart: This site is known for offering competitive prices on a wide range of products and speedy delivery. It also offers a money-back guarantee on all purchases, making it a safe option for those looking for quality products and prompt service.
  2.  Snapdeal: This site is popular for its large selection of products from various brands and ranges in price. It also offers free shipping on orders above Rs 499, making it an ideal choice for last-minute shopping needs.
  3.  Amazon India: Though it may not have the largest product selection compared to some of the other sites listed here, Amazon India is well known for its speedy delivery and excellent customer service. Plus, its prices are usually much lower than those at Myntra or elsewhere on the internet.
  4.  eBay India: Though this site isn't as widely known as some of the others listed here, it can be a great place to find rare or hard-to-find items at discounted rates. It also offers free shipping on orders over Rs 2000, a bonus for heavy buyers.
  5. Paytm Mall: This site is unique in that it lets you buy products both online and offline; you need to make an account and scan your mobile number while making your purchase. This feature is great for those who don't have access to the internet or want to buy large items they wouldn't want to carry around with them.

Recent News

Boohoo Enters Indian Market in Partnership with Myntra

In the age of e-commerce, global brands are flocking to India for its vast population and burgeoning economy. This has led to an influx of international brands in India, and one such brand is Boohoo. Earlier this month, Boohoo entered the Indian market in partnership with Myntra. The partnership will see Boohoo offer customers access to its extensive range of clothing and accessories on Myntra’s online store. This is a significant move for Boohoo as it looks to tap into the growing Indian apparel market. With more than 1.3 billion people living in India and a rapidly growing population, the Indian apparel market is expected to reach $52 billion.

How Will the Partnership Benefit Both Companies?

Boohoo and Myntra have partnered to create the Boohoo Myntra Collection, a curated selection of unique Indian premium clothing and accessories. The collection features some of Boohoo's most popular items, including hoodies and skirts, and exclusive collaborations between the two brands. Customers can browse the selection on Boohoo or Myntra's stores starting from January 1, 2023. The partnership will help both companies reach new customers in India. Boohoo will be able to grow its base of users in India by expanding its range of products and reaching more people who are looking for high-quality clothing options. Myntra will be able to increase sales by promoting its brand alongside that of Boohoo, which is known for being affordable and stylish.

What are the Other Plans for Boohoo in India?

Boohoo is entering the Indian market in partnership with Myntra. The online retailer will offer exclusive deals on Boohoo products across its platform. In addition, Myntra will also offer Boohoo's sister brand, Peacocks, a dedicated section on its website. The company has invested in building an e-commerce ecosystem for women and aims to make shopping easier through curated collections, customer service, and easy returns. "We are excited about our partnership with Myntra as they share our commitment to simplifying shopping for women," said Hilary Rose, Chief Operating Officer at Boohoo. "We look forward to delivering exclusive deals and bringing the latest fashion trends to Indian women."

My Final Verdict

Myntra is one of the leading online shopping platforms in India. It enables users to purchase products from various categories, including clothes, home furnishings, and electronics. The website is easy to use and has features that make shopping enjoyable. The site also offers excellent customer service. If you encounter any problems while shopping on Myntra, the team is available 24/7 to help you out. Overall, Myntra is an excellent online shopping experience worth trying out for anyone looking for a comprehensive selection of products from various categories at great prices.                      

Recommended by 1157+ verified customers on Trustpilot

'Terrible'
Based on 1157 reviews

Myntra Recent User Reviews

User Rating

1 stars

209

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Reviewer Name: Anonymous

Review Submission Date: 2021-09-29

Review Title: Awesome
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Review Description: Good quality & 100% original products

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Reviewer Name: Malleshwari

Review Submission Date: 2022-12-24

Review Title: I ordered one dress till now im not…
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Review Description: I ordered one dress till now im not receiving my delivery but in my status shows delivered order..very fraud Myntra..

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Reviewer Name: Outfit

Review Submission Date: 2022-12-24

Review Title: Scam.Return and exchange is hell
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Review Description: I ordered jeans bt got wrong product the jeans was not same as what i ordered. I created return delivery person came and picked up the parcel a very next day he came and gave me back the parcels and said didn’t pass the quality check..whats the matter of quality check between this.They are scanning us.Ever single time during return they give only one reason didnt pass the quality check.What is my fault in this.

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Reviewer Name: Tanya Gulati

Review Submission Date: 2022-12-22

Review Title: Wrong product received
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Review Description: I had ordered a urbanic dress and I received 3 footwears instead and myntra isn’t agreeing to their packaging fault and blaming me that i am providing them false information.They are not agreeing to delivering the dress and taking back the footwears. Also, no refund has been received in this case. I am an icon member and this is their customer service for doing all the shopping from this platform.

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Reviewer Name: G R

Review Submission Date: 2022-12-20

Review Title: Pathetic fabric on shirts
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Review Description: ordered a black shirt...Evrything is its just the quality of fabric seems a bit poor....i ordered same shirt in bottle green variant earlier and the fabric on that was good thats why i ordered it again but the fabric made the deal go salty....?? Bought it for 449

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Reviewer Name: Nidhi Singh

Review Submission Date: 2022-12-19

Review Title: No any star for this app its zero very…
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Review Description: No any star for this app its zero very bad experience with the employees and the product also the employees are very rude and did not resolve my any query, i received wrong product 2 times continuously

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Reviewer Name: Dimpy Singhal

Review Submission Date: 2022-12-14

Review Title: Very very bad experience i ordered a…
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Review Description: Very very bad experience i ordered a makeup product which i got defective then i had exchange again got damaged very worsed experience 2 times and got so damaged product Not yet got refund also

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Reviewer Name: Jagrati Gupta

Review Submission Date: 2022-12-14

Review Title: Myntra...make fool to their customers
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Review Description: They put that product is returnable...but when i recieved completely damage product they denied for its return and exchange.....they are cheaters...they make their customers fool

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Reviewer Name: Swati Saini

Review Submission Date: 2022-12-13

Review Title: Very poor customer service.
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Review Description: Very poor customer service.I purchase the product and the product description says one size which means an S-XXL person can wear but the product received is XXL and they refused to refund my money back.First, they are providing the wrong description and then they refused to refund my money .Never purchase anything from Myntra They are fraud people.

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Reviewer Name: vikas k

Review Submission Date: 2022-12-11

Review Title: Had orderd Nike Sandle recently got a…
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Review Description: Had orderd Nike Sandle recently got a wrong order when it was delivered and i called and requested in custmer care for exchange of iteam in custmer care they had told iteam will be exchanged but they took return and didnt exchange it was very disappointing