"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times." Read More
MyOTCstore.com is a leading online health and beauty retailer, featuring over 40,000 products from top brands in the industry. Launched in 2002, the website has since catered to the health and wellness needs of many customers through an extensive range of products.
Pros and Cons
One of the key advantages of MyOTCstore.com is the wide range of products it offers, from personal care items to medical supplies. The website has a user-friendly interface, and customers can easily navigate through the various categories and subcategories to find the products they need. Furthermore, the website offers competitive pricing and free shipping on orders over $25.
However, some customers have reported issues with delivery times, and others have been dissatisfied with the quality of some products.
User Experience
The overall user experience on MyOTCstore.com is quite satisfactory. The website has a clean layout, and customers can easily find the products they need using the search bar or the various categories available. Moreover, the website is optimized for mobile devices, making it easy for customers to shop on-the-go.
Pricing and Value for Money
MyOTCstore.com offers competitive pricing for most of its products, and customers can often find discounts and promotions available on the website. Furthermore, the website offers free shipping on orders over $25, making it a cost-effective option for customers looking for health and beauty products.
Alternatives
Some of the other popular online health and beauty retailers include Walgreens, CVS, and Amazon.
Customer Service
MyOTCstore.com has a dedicated customer service team available to address any queries or concerns customers may have. Customers can contact the team via email or phone, and the website also features a comprehensive FAQ section that addresses common issues.
Product Quality and Selection
MyOTCstore.com offers a wide range of products from top brands in the health and beauty industry. The website has a reputation for offering high-quality products, although some customers have reported issues with the quality of certain products.
Website Usability
The website has a user-friendly interface, and customers can easily navigate through the various categories and subcategories to find the products they need. Moreover, the website is optimized for mobile devices, making it easy for customers to shop on-the-go.
Returns and Exchanges
MyOTCstore.com has a comprehensive returns and exchange policy. Customers can return products within 30 days of delivery, and the website offers a refund or exchange.
Promotions and Discounts
MyOTCstore.com offers various promotions and discounts on its products. Customers can find these promotions on the website's homepage or through promotional emails.
Reputation
MyOTCstore.com has a good reputation among its customers, with many satisfied with the range of products and quality of service offered.
Payment Options
Customers can pay for their purchases on MyOTCstore.com using various payment options, including credit cards, PayPal, and Amazon Pay.
Loyalty Programs
MyOTCstore.com does not have a loyalty program currently.
Customer Reviews
Customers can leave reviews on products they have purchased on MyOTCstore.com. These reviews are visible to other customers, providing useful information about the products.
Community Involvement
MyOTCstore.com does not have any significant community involvement initiatives.
Shipping
The website offers free shipping on orders over $25. Customers can also choose expedited shipping options for an additional cost.
Costs
MyOTCstore.com offers competitive pricing for most of its products, and customers can often find discounts and promotions available on the website. The website also offers free shipping on orders over $25.
Review Description: Scam. Sent half my order, never told me before or after, and still charged me full amount. Customer service can't understand American English, yet it acts like its based in the U.S.. Its customer service sounds like its yet another one based in India with EST hours 1100-1700. They prefer email, but they must use a translator, I guess. My American accent is quite plain and I don't use slang. My sentences are more abbreviated here for the sake of space.Issues yet to be resolved.
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Reviewer Name: Saleha Rehan
Review Submission Date: 2022-12-15
Review Title: This is a fraud company
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Review Description: This is a fraud company, we purchased some product from them, but they did not give us our goods and did not refund the payment.
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Reviewer Name: Ale
Review Submission Date: 2022-12-12
Review Title: Do not shop here they will sell items…
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Review Description: Do not shop here they will sell items that are discontinued and marked as in stock. I cancel my order a week about a week ago and they did not refund me.
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Reviewer Name: Pxi
Review Submission Date: 2022-11-05
Review Title: Skeptical At first
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Review Description: At first, I was skeptical of this store. When it was delivered the return address was not OTCstore.com but a name of some guy and an address in east Elmhurst, NY. I got worried because I've ordered something that can jeopardize my health. But when I compared the bottles to those I've ordered from rite aid, the bottle seem the same and it's sealed. So I think it's genuine.
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Reviewer Name: Bradley Joseph
Review Submission Date: 2022-11-03
Review Title: Not Legit
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Review Description: I ordered product with myotcstore received the wrong items and charged twice. I connected with Rathan H online and was not helpful. I called numerous times and was placed on hold which no one returned. When I finally got through the guy I spoke to mentioned that Rathan H was based out of India and wasn't able to help with my issue. The guy I spoke with sounded like he just woke up and wasn't interested in helping out with my concern. I would stay clear of this company which is a complete joke. Scam is written all over it.
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Reviewer Name: UH Trades
Review Submission Date: 2022-10-11
Review Title: Delivery incomplete
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Review Description: Delivery incompleteThere was a temporary problem delivering your message to info@robamshop (website). Gmail will retry for 46 more hours. You'll be notified if the delivery fails permanently.I ordered few prodocts on this website but after 15 days my orders is still in awaiting shipping and when i sent email to this website which was given by them on this website i received delievery failed message from gmail . I suggest that never buy any product from this website. This website is scam
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Reviewer Name: Tanner Blake
Review Submission Date: 2022-09-21
Review Title: SCAM SITE
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Review Description: SCAM SITE. See the Better Business Bureau website
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Reviewer Name: Ryan
Review Submission Date: 2022-09-01
Review Title: Very Rude Service and Most Likely Scam
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Review Description: I placed an order and it was marked as shipped. I never received the products. I called the number on their site and it said their mailbox was not working (first clue this is a scam site). I was called back by someone with an Indian accent. He did not say he was affiliated with OTC until I asked. He was very unprofessional and rude. He said that it was not his problem that I never received my products.
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Reviewer Name: Mary Carey
Review Submission Date: 2022-08-04
Review Title: Used once- NEVER AGAIN!
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Review Description: Used once, never again! I wish I had read reviews before. Weeks waiting for my items, which they charged me for right away! After i sent an email demanding my order be cancelled and refunded, they all of a sudden told me the package had shipped! and of course, it was missing an item.
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Reviewer Name: Anon
Review Submission Date: 2022-07-18
Review Title: SCAMMERS!
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Review Description: Placed an order with the store then for reasons I needed to cancel it. I contacted them by email and by phone only to be spoken to by a rude Indian who started to yell at me and acted extremely disrespectful and unprofessional. Since I spoke to them on the phone I saw how it was a scam they blocked my number and I was unable to contact them again. Contacted PAYPAL and my bank to report fraud and only then did they issue a refund. Save yourself the hassle and shop elsewhere. SCAMMERS.