Users Voice for Myphotobook

65% users rated Terrible
0% users rated Poor
0% users rated Average
4% users rated Very Good
31% users rated Excellent
Pie Chart Review Representation for Myphotobook
Myphotobook Overall rating
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User Interface
Quality

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Review article published on: 08 Mar 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 2.7 3.8 4.8 4.4 3.9 2.2
Oct 2022 5 4.2 4.8 4.6 4.7 1.4
Nov 2022 1 4.4 4.9 4.2 3.8 1.1
Dec 2022 5 5 5 5 5 5
Mar 2023 1 4.7 4.8 3.6 4.2 1.3
Line Chart for Rating of peer stores

myphotobook.de

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dhgate.com

Detailed Myphotobook Review by

Introduction

Myphotobook.de is an online platform that provides users with the ability to create unique and customizable photo books, wall art, calendars, and other personalized gifts.

Pros and Cons

Pros:
  • High-quality photo books with sturdy bindings and glossy pages
  • A wide range of customizable design options
  • User-friendly interface and easy-to-use features
  • Fast and reliable shipping
Cons:
  • Higher pricing compared to some of its competitors
  • Limited payment options

User Experience

Myphotobook.de offers a seamless user experience. The platform is user-friendly and easy to navigate, with clear instructions on how to create and customize photo books, wall art, and other personalized gifts. Users have the option to upload photos from their computer, social media accounts or cloud storage. Additionally, there are various editing options, including choosing layouts, adding captions, and changing colors and backgrounds, making it a straightforward and enjoyable process.

Pricing and Value for Money

The pricing for Myphotobook.de is more expensive compared to some of its competitors. However, it reflects its attention to detail, quality of the products, and customized services, making it a worthwhile investment. Furthermore, the company consistently provides discounts and promotions, which can make it a more affordable option.

Alternatives

There are various alternatives to Myphotobook.de, including Shutterfly, Mixbook, and Snapfish. Each of these platforms offers a similar service in terms of personalized gift items, photo books and calendars.

Customer Service

Myphotobook.de provides a dedicated customer service team that is easily accessible via email or phone during weekdays. Their team is knowledgeable, patient and friendly, providing customers with a positive overall experience.

Product Quality and Selection

The quality of Myphotobook.de's products is impressive, with sturdy bindings and high-quality paper. Additionally, they offer a wide selection of customizable options, so the customer can create exactly what they envision.

Website Usability

Myphotobook.de's website is intuitive and user-centric, providing customers with a seamless experience. There are no advertisements, and the checkout process is easy to follow.

Returns and Exchanges

If a customer is dissatisfied with their order or there is a defect, Myphotobook.de offers a 14-day return policy, providing them with ample time to address any issues with their product.

Promotions and Discounts

Myphotobook.de frequently provides discounts and promotions, including seasonal sales or discounts on specific items. Customers are encouraged to sign up for their newsletter to stay up-to-date with the latest offers.

Reputation

Myphotobook.de has a reputation for providing high-quality products and excellent customer service. It has been featured in various publications, including Digital Trends, and has a loyal following of satisfied customers.

Payment Options

Myphotobook.de accepts Visa, Mastercard, and PayPal as payment methods. While this is sufficient, some customers may prefer more flexibility in their options.

Loyalty Programs

Myphotobook.de does not currently offer a loyalty program. However, they consistently offer promotions and discounts to their customers to encourage repeat purchases.

Customer Reviews

Overall, Myphotobook.de reviews are positive, with customers consistently praising the quality of their products and their exceptional customer service. One common complaint is the price, but many have stated that the superior quality is worth the extra cost.

Community Involvement

Myphotobook.de does not have any significant community involvement outside of their website and social media presence.

Shipping and Costs

Myphotobook.de ships their products to various countries, including Germany, Austria, Switzerland, and Belgium. Shipping costs vary depending on the destination and product; customers should refer to their website for specific information.

Conclusion

Overall, Myphotobook.de is an excellent online platform for those looking to create unique and personalized photo books, wall art, calendars, and other gifts. While its pricing may be higher compared to some competitors, the quality of their products and exceptional customer service make it worth the investment. Myphotobook.de is an excellent choice for anyone looking for a customized and memorable gift.

Myphotobook Recent User Reviews

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Reviewer Name: AlissaV.

Review Submission Date: 2022-11-18

Review Title: Delivery much slower than advertised,
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Review Description: Sadly even though they advertise a delivery time of 2 working days their delivery is not so fast, customer care is also slow. I ordered on the 8th of November and got the e-mail my package is on his way on the 10th, as of today my album has not arrived and I have no answer from customer care (I wrote on the 15th).

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Reviewer Name: HELGE

Review Submission Date: 2022-09-28

Review Title: The shipment does not arrive
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Review Description: The shipment does not arrive because myphotobook does not include my phone number. That is a shipment for 250€. Extremely bad service, and there’s no way of contacting them besides email. It took more than 10 days to ship from Germany to Sweden. This is not express. Not one phone number to call when it is pressing….

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Reviewer Name: kunde

Review Submission Date: 2022-06-16

Review Title: Bad service and bad delivery time,I…
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Review Description: Bad service and bad delivery time,I still haven't received it yet ?

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Reviewer Name: Lene Bindslev

Review Submission Date: 2022-03-28

Review Title: Not possible to save a project on an…
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Review Description: Not possible to save a project on an external hard drive as the support will not tell you what file to save. This seem to be a secret. Alternatively they want you to use the cloud solution. But that is a very slow alternative. Other photobook companies give you the option to decide where on your computer you store your project.

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Reviewer Name: Emilie

Review Submission Date: 2022-02-22

Review Title: Never ending story
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Review Description: This issue seems to never end...I received a reply 7 days ago, and they are ignoring the issue whit the missing words. I have sent images and screenshot multiple times, but still no mention of this in their reply.Also, waiting 7 days when there's already an ongoing case is unacceptable. Myphotobook; Please get back to me, and please help me with the issue caused by your production.Thank you in advance.

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Reviewer Name: Daniel Threms

Review Submission Date: 2022-01-20

Review Title: Bestillingen kommer laaaaangt senere…
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Review Description: Bestillingen kommer laaaaangt senere end lovet. Jeg bestilte 3 uger før jul og den sidste kom 3 uger efter, selv om der var garanti for at bestillingen ville kunne nå at være fremme. Jeg kommer ikke til at bruge dem igen. Det er i øvrigt samme tyske firma der står bag alle myphotobook, lige meget om de ender på .dk .it eller .deAnswer to shop:I started writing to customer service when my packages did not arrive, 2 times. The answer came 4 weeks later ,,, not good enough.I do not want to waste any more time on you now.

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Reviewer Name: mandy

Review Submission Date: 2021-10-20

Review Title: Ordered a mini album
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Review Description: Ordered a mini album, very easy to use with clear instructions and plenty of background,font and emoji choices, unfortunately no tracking service is available so had to chase up the album via email , overall very pleased with the album

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Reviewer Name: Peter Marquardt

Review Submission Date: 2021-08-01

Review Title: absolut zufrieden
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Review Description: absolut zufrieden

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Reviewer Name: Annemette Jørgensen

Review Submission Date: 2021-01-26

Review Title: So bad!!!
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Review Description: So bad!!!! Ordered the 12th of January with delivery on the 18th or 19th of January. I have reached out to customerservice, but still waiting for the response!!! Not happy at all!!!

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Reviewer Name: Bianca

Review Submission Date: 2021-01-14

Review Title: super!
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Review Description: super! so much fun to have an album.

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