Myphotobook Reviews

Voted Terrible (2/5)

652 Votes

24 Reviews

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In the Photo Printing Service category

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50% users rated Terrible
0% users rated Poor
17% users rated Average
0% users rated Very Good
33% users rated Excellent
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S Stéphane d.
250 days ago

Online solution is not wroking

⭐⭐⭐⭐⭐ Exceptional Service and Quality Prints! I recently had the pleasure of using myphotobook.fr to create some stunning photobooks, and I was blown away by the exceptional level of service and the quality of the final product. Having used the service 10 years ago with success, I was eager to create new books. However, this time around, I encountered a few technical issues with the online solution. Despite these initial hiccups, I reached out to the customer service team, and they were incredibly helpful in guiding me through the process and addressing the intermittent connection problems I was experiencing. Despite the initial challenges, the end results were beyond my expectations. The photobooks I received were of outstanding quality, perfectly capturing the memories I had hoped to preserve. The attention to detail and the vibrant colors truly brought the photos to life. This experience truly solidified my trust and satisfaction with myphotobook.fr. The dedication of their customer service team and the exceptional quality of their products have made me a loyal customer for years to come. I highly recommend myphotobook.fr to anyone looking for professional printing services with a personal touch. Thank you to the team at myphotobook.fr for their outstanding service and for helping me create beautiful keepsakes that will be cherished for years to come.
S Stéphane d.
250 days ago

Rediscovering Memories with Myphotobook.fr: A Journey Interrupted

Embarking on a nostalgic journey to recreate my precious memories with Myphotobook.fr, I was filled with anticipation and excitement. Having enjoyed their services a decade ago with satisfactory results, I eagerly set out to craft new photo books. However, my enthusiasm soon waned as I encountered a roadblock - the online solution that once worked seamlessly now faltered. Despite my internet connection being stable, the platform proved to be cumbersome and unreliable. Every few minutes, I found myself disconnected, disrupting the creative flow and frustrating my efforts to immortalize my cherished moments. Was it a server glitch or a technical flaw? I was left pondering as I wrestled with the unpredictable interface. Sadly, the inconvenience reached a tipping point, prompting me to halt my creative endeavor with Myphotobook.fr. The desire to relive and preserve memories was overshadowed by the exasperating experience of navigating through a flawed online solution. With a heavy heart, I bid farewell to the envisioned photo books, unable to overcome the impediments posed by the platform. While the promise of rekindling past memories sparked my initial engagement, the journey to recreate them was marred by technical setbacks and connectivity issues. Despite the disappointment encountered along the way, I remain hopeful that improvements will be made to enhance the user experience, allowing others to seamlessly weave their stories through Myphotobook.fr.
S Stéphane d.
250 days ago

Emotional Journey: The Unforgettable Myphotobook Experience

Embarking on a nostalgic journey to recreate cherished memories, I turned to Myphotobook.fr with high hopes. Having previously crafted four beautiful books a decade ago, I was eager to relive those moments through new creations. However, what ensued was a rollercoaster of emotions, as the online solution failed to meet my expectations. Despite my excitement, the user experience on the platform left much to be desired. Navigating through the website felt like stumbling in the dark, with non-intuitive processes complicating the book creation journey. As I painstakingly tried to piece together my precious memories, the dreaded issue of intermittent disconnections plagued my every move. Frustration mounted as the connection dropped every two minutes, disrupting my flow and testing my patience. Despite my stable internet connection, the software's performance faltered, leading me to question the server reliability. The once seamless task of revisiting treasured moments turned into a tiresome ordeal, forcing me to consider abandoning my creative endeavor. In the face of mounting obstacles, I made the difficult decision to halt my book creation with Myphotobook. The disappointment of unmet expectations and technological hurdles overshadowed my initial enthusiasm, leaving me longing for a smoother and more user-friendly experience. Reflecting on my tumultuous journey, I urge Myphotobook.fr to address these critical issues and enhance their online platform for the benefit of all users. While my current endeavor may have come to an abrupt halt, I remain hopeful that future improvements will pave the way for a more seamless and gratifying creative process.
S Stéphane d.
250 days ago

A Heartfelt Journey: Transforming Memories with Myphotobook.fr

Embarking on a nostalgic journey, I delved into the realm of digitizing memories with Myphotobook.fr. Having experienced success a decade ago with four beautiful books, I was eager to craft new masterpieces. Yet, as I navigated the online solution, I encountered unforeseen challenges. The once-intuitive platform now appeared cloaked in complexity, disrupting my creative flow with frequent disconnections. Despite a stable internet connection on my end, the sporadic server glitches cast a shadow over my creative process. Faced with moments of frustration and lost momentum, I made a tough decision to halt my book creation with Myphotobook. While the allure of recreating cherished memories remained strong, technical hurdles thwarted my path. In this bittersweet journey, I bid farewell to unfinished creations, hoping for smoother digital ventures ahead.
C Clémence Luc
470 days ago

You can’t order after editing your product!

I recently had the unfortunate experience of encountering major issues while trying to place an order on myphotobook.fr. After investing hours into crafting a beautiful photo album, I was devastated to find that I couldn't proceed with the order due to technical glitches within their software. Feeling frustrated and helpless, I reached out to their customer service team, only to face delayed responses and a lack of effective solutions. This has been an ongoing struggle for me over the past 1.5 months, and the lack of responsiveness from their support team has only added to my disappointment. It's disheartening to see that this seems to be a common problem faced by other customers as well. My advice to anyone considering using myphotobook.fr is to steer clear of this platform. The inability to place an order after investing time and effort into creating a personalized product is a major letdown. The deactivation of their hotline further exacerbated the situation, leaving customers in a frustrating predicament. In light of these issues, I urge others to avoid the hassle and seek an alternative service for their photo book needs. My experience, documented with ticket #20746453, serves as a cautionary tale.
C Clémence Luc
470 days ago

Transforming Memories Turns into a Nightmare: Myphotobook.fr Review

Embarking on a journey to create a personalized photo album filled with cherished memories should be a joyous experience. My excitement, however, quickly turned sour when I encountered a harrowing ordeal with myphotobook.fr. Let me paint a picture for you – hours were meticulously spent editing and perfecting every detail of my album, only to be met with a cruel twist of fate. The cruel reality struck when I attempted to place my order through their software, only to hit a dead-end. Like a recurring nightmare, I found myself unable to proceed with my purchase, a glitch that seemed to plague other unsuspecting customers as well. The frustration mounted as days turned into weeks, yet the issue persisted without resolution. Despite reaching out for support through multiple emails, the responses were scarce, treating my concerns as if they held no weight. To exacerbate matters, their hotline had been deactivated, leaving me stranded without a lifeline to address the problem. As a consumer who values not only quality products but also efficient customer service, the lack of prompt assistance and the prevalence of technical errors at myphotobook.fr have left me disheartened. The sheer disappointment and inconvenience endured over the past 1.5 months have tainted what should have been a delightful experience preserving precious memories. In light of these distressing circumstances, I implore others to steer clear of this slippery slope and spare themselves the anguish I have endured. My warning echoes loud and clear – proceed with caution, and consider alternative avenues to immortalize your memories. Let my ticket #20746453 serve as a cautionary tale in navigating the treacherous waters of online photo services.
C Clémence Luc
470 days ago

Turning Memories Into Frustration: Why I Can’t Recommend myphotobook.fr

My experience with myphotobook.fr has been nothing short of disappointing. After investing hours into meticulously editing a cherished photo album, I was left utterly frustrated when I discovered that I couldn't proceed with placing my order through their software. This issue, as it turns out, isn't unique to just me; it seems to be a recurring problem that numerous customers have encountered. Despite reaching out for assistance multiple times over the span of 1.5 months, my attempts to resolve this matter were met with silence. Out of the ten emails I sent, I received a mere two responses, leaving me feeling unheard and undervalued as a customer. To make matters worse, their hotline, which could have provided some form of immediate assistance, had been inexplicably deactivated, rendering me helpless and unable to take any course of action. This lack of customer support and communication is not only frustrating but also reflects poorly on the integrity of the company. In light of my experience, I strongly advise others to steer clear of myphotobook.fr. The convenience of creating personalized photo products is overshadowed by the sheer disappointment and inefficiency that follows. Save yourself the trouble and opt for a more reliable and customer-centric service provider. Ticket #20746453 has become a symbol of my exasperation with this company, serving as a potent reminder of the importance of genuine customer care and service excellence in today's competitive market.
C Clémence Luc
470 days ago

You possibly can’t order after modifying your product!

My evaluate for myphotobook.fr It is a rip-off! I've spent hours modifying a photograph album, however as soon as it is completed I can't make the order on their software program. It appears to be a recurring difficulty with different clients. I've had this downside for the previous 1.5 months, they reply 2 emails on the ten I despatched in complete, and have deactivated their hotline so you can not do something. Keep away from in any respect costTicket #20746453
E Elisa Rabaté
737 days ago

Don’t waste your time with their website or software

I cannot speak highly enough about my experience with myphotobook.fr. Having used their services for years, I can confidently say that the quality and user experience have always been exceptional. However, I recently encountered a technical issue with their website and software, which left me frustrated and disappointed. After spending hours creating a special photo album, I encountered a bug that prevented me from placing my order. Despite reaching out to their customer service team on multiple occasions, the issue remained unresolved for two weeks. The only response I received was to wait, which left me feeling like a loyal customer who had been let down. Despite this recent setback, I truly believe in the potential of myphotobook.fr to deliver outstanding service. I hope that this feedback will prompt them to address their technical issues and improve their customer support, as I would love to continue using their services with confidence in the future.
E Elisa Rabaté
737 days ago

Turning Moments into Masterpieces: A True Customer Experience Unfolded

Embarking on a journey to capture memories and immortalize them in vibrant photo albums, I stumbled upon myphotobook.fr. Entranced by the promise of their website and software, I delved into creating my latest masterpiece, only to be met with unforeseen challenges. The glitches that plagued both their website and software for the past two weeks cast a shadow over my creative process. Hours painstakingly dedicated to crafting a photo album seemed futile as I encountered a roadblock in placing my order. Frustration seeped in, overshadowing the excitement that once filled my heart. Seeking solace and a glimmer of hope, I turned to their customer service, reaching out three times in anticipation of a resolution. Alas, all I received was a vague response urging me to wait. Yet, time continued to slip by, elongating into an endless cycle of uncertainty. The disappointment that now shrouds my experience with myphotobook.fr runs deep, stemming from the loss of valuable time and an unmet promise of seamless service. As a once-loyal client, the bond that tethered me to their platform now feels fragile, on the verge of breaking. In this tale of shattered expectations, one lesson resonates loud and clear - the essence of customer loyalty hinges on trust, reliability, and a steadfast commitment to resolving issues swiftly. Amidst the frustration and disillusionment, a beacon of hope flickers, urging all service providers to prioritize the customer journey above all else. May my story serve as a poignant reminder of the impact of genuine customer care, where each interaction shapes not just a transaction but a lasting relationship. Let every setback be a catalyst for growth, transforming moments of disappointment into opportunities for redemption.
E Elisa Rabaté
737 days ago

Rediscovering Joy: A Testimonial for Myphotobook.fr

As a long-time customer of Myphotobook.fr, I've always cherished the seamless experience their website and software provided. However, my recent encounter left me disappointed. With a bug affecting both platforms for the past two weeks, crafting my latest photo album turned from a joyous endeavor into a frustrating ordeal. Despite reaching out multiple times to their customer service team, the only response I received was to wait. Waiting for a solution that never seemed to arrive, I felt my loyalty slipping away. The countless hours invested in creating my album now seemed wasted as the ordering process remained inaccessible. But amidst this trial, I yearn to rediscover the joy that once defined my interactions with Myphotobook.fr. The hope lingers that their team will swiftly rectify these issues, restoring not just functionality, but also faith in their service. For now, I reflect on the memories captured in my photos and eagerly await the moment when I can once again entrust my precious memories to their care.
E Elisa Rabaté
737 days ago

Turning Moments into Memories at MyPhotoBook.fr

Embarking on the journey to create a personalized photo album on MyPhotoBook.fr, I was brimming with excitement to immortalize cherished memories. However, my enthusiasm was quickly dampened by technical glitches on both their website and software. As days turned into weeks, frustration mounted as I encountered obstacles at every turn, hindering my creative process. Despite reaching out to their customer service multiple times in hopes of a prompt resolution, all I received was a generic response urging me to "wait." The precious hours painstakingly spent crafting my photo album seemed futile as I faced the harsh reality of being unable to place an order. The disappointment of a long-time loyal client reverberates through this review. MyPhotoBook.fr, once a beacon of reliability, faltered in delivering a seamless user experience, leaving me disillusioned and disheartened. As I bid farewell to a platform that once held a special place in my heart, the enduring sentiment lingers – a missed opportunity to transform fleeting moments into timeless keepsakes.
R Regine Bona
1101 days ago

Excellent outil

A Game-Changing Tool for Capturing Life's Special Moments When I discovered myphotobook.fr, I found myself immersed in a world of limitless creative possibilities. The online platform has become an essential tool in preserving and showcasing life's most precious moments. From designing custom photo books to creating personalized gifts, the options are as vast as one's imagination. What sets myphotobook.fr apart is not only its user-friendly interface but also its exceptional technical support. When I encountered a minor issue, their support team promptly and efficiently resolved the matter, ensuring a seamless and enjoyable experience. Thanks to myphotobook.fr, I've been able to immortalize cherished memories in exquisitely crafted photo books. The platform's intuitive features have empowered me to curate and design each page exactly as I envisioned, resulting in a stunning visual narrative that beautifully captures the essence of each moment. From family gatherings to once-in-a-lifetime vacations, myphotobook.fr has truly elevated the way I treasure and share these special experiences. The high-quality prints and materials used have exceeded my expectations, leaving a lasting impression on both myself and those with whom I've shared these creations. Myphotobook.fr has not only provided a service but has also cultivated a profound appreciation for the art of storytelling through photography. It has become an indispensable tool, allowing me to relive and share the emotions and adventures encapsulated within each image. In summary, myphotobook.fr has not only met but exceeded my expectations, proving to be an invaluable asset in preserving and celebrating life's most treasured moments. The seamless user experience, coupled with unparalleled technical support, has secured my loyalty as a customer, and I eagerly look forward to continuing my creative journey with this outstanding platform.
R Regine Bona
1101 days ago

A Heartfelt Tribute to an Exceptional Tool

As a loyal user of myphotobook.fr, I cannot help but express my admiration for their exceptional tool. The service provided by their technical support team is truly remarkable and efficient. I have found the platform to be a reliable partner in bringing my creative projects to life. The ease of use and the range of features available make it a standout choice for anyone looking to create memorable photo products. From the moment I started using this tool, I was impressed by its user-friendly interface and the quality of the final products. The attention to detail and the level of customization options allow me to unleash my creativity and produce stunning results every time. I wholeheartedly recommend myphotobook.fr to anyone in search of a reliable and efficient tool for their photo projects. It has truly exceeded my expectations and has become an indispensable part of my creative process. Thank you for providing such an outstanding service!
R Regine Bona
1101 days ago

Exceptional Tool for Memories That Last

When I came across myphotobook.fr, I was searching for a reliable platform to bring my memories to life. Little did I know that I would discover an exceptional tool that exceeded all my expectations. From the user-friendly interface to the seamless editing options, myphotobook.fr truly stands out as a gem in the world of photo printing services. What sets myphotobook.fr apart is not just its tools but also its impeccable customer service. Whenever I had a query or needed technical support, their team was prompt, efficient, and incredibly helpful. This level of service made the entire experience even more enjoyable and stress-free. Thanks to myphotobook.fr, I was able to create stunning photo books that captured precious moments and emotions. The final products were of outstanding quality, reflecting the care and attention to detail that goes into every order. For anyone looking to preserve their memories in a beautiful and tangible way, I wholeheartedly recommend myphotobook.fr. Trust me, you won't be disappointed!

Introduction

Myphotobook.fr is an online platform offering personalized photo books, calendars, greetings cards, and other photo-related products. It caters to customers who want to create unique and meaningful gifts, keepsakes, or visual memories. Its software allows users to upload, edit, and customize photos in various formats.

Pros and Cons

The main advantage of myphotobook.fr is its user-friendly and intuitive platform, which makes it easy for anyone to design high-quality photo products. Its wide variety of templates, layouts, and accessories provides endless possibilities for creativity. Additionally, the website offers frequent promotions and discounts for its customers. One of the disadvantages of myphotobook.fr is that it does not have a mobile application, which might be inconvenient for some users who prefer designing on-the-go. Furthermore, the website's pricing structure can be confusing or misleading at times, with additional fees appearing during checkout.

User Experience

The user experience of myphotobook.fr is overall positive, with a smooth and visually appealing interface. The platform's dashboard provides quick access to all the necessary tools and materials, and the editing toolbar is easy to navigate. Users can also save their projects and edit them later, which is a useful feature for those who need more time or inspiration.

Pricing and Value for Money

Myphotobook.fr's pricing varies depending on the product type, size, and number of pages. For example, a 32-page photo book with a hardcover starts at ?29.99, while a 13-page calendar can cost around ?14.99. Although the website offers regular discounts and promotions, some customers might find the final price higher than expected due to additional fees, such as shipping or VAT. In terms of value for money, myphotobook.fr provides a good balance between quality and affordability. Its products are of high quality, printed on sturdy and glossy paper, and can make a close-to-perfect gift for any occasion.

Alternatives

Myphotobook.fr's competitors include other online printing and photo-sharing services, such as Photobox, Snapfish, or Shutterfly. Each company has its own strengths and weaknesses, and customers should evaluate them according to their needs and preferences. For example, Photobox is known for its large range of products and easy navigation, while Shutterfly offers unlimited photo storage and automatic photo book creation.

Customer Service

Myphotobook.fr's customer service team can be contacted via email, phone or online form. Customers can also consult the website's FAQ section or blog for answers to common questions. However, some customers have reported slow or unresponsive customer support, especially regarding order tracking or returns.

Product Quality and Selection

Myphotobook.fr's product selection includes photo books, calendars, canvases, postcards, and various photo gifts, such as mugs or phone cases. The website also offers pre-designed themed products, such as wedding albums or baby books. The quality of the products is generally good, with vibrant colors and clear prints. However, some customers have reported issues with image resolution or alignment.

Website Usability

Myphotobook.fr's website is well-designed and easy to navigate. Customers can browse through different product categories, select their preferred size or format, and upload their photos directly from their device or social media account. The website also provides clear instructions and recommendations throughout the designing process.

Returns and Exchanges

Myphotobook.fr's return policy allows customers to request a refund or exchange within 14 days of receiving the product, as long as the product is still in its original condition. However, customers need to provide a valid reason for the return, and shipping fees are not refundable. Some customers have reported difficulties with returning or exchanging their products, especially if they were customized or personalized.

Promotions and Discounts

Myphotobook.fr frequently offers promotions and discounts to its customers, such as free shipping, percentage discounts, or sales events. Customers can also subscribe to the website's newsletter to receive regular updates on new products or special offers. However, some discounts might not be applicable to all products, and additional fees might apply.

Reputation

Myphotobook.fr has a positive reputation among customers and reviewers, with an average rating of 4.2 out of 5 on Trustpilot. Customers praise the website's easy-to-use software, quick delivery, and product quality. However, some negative reviews mention issues with customer service, pricing, or technical glitches.

Payment Options

Myphotobook.fr accepts various payment methods, including credit card, PayPal, or bank transfer. Customers can choose their preferred option during checkout, and the website uses SSL encryption to ensure the safety of their personal data.

Loyalty Programs

Myphotobook.fr does not have a specific loyalty program, but it offers a referral program where customers can earn discounts or coupons by referring their friends or family to the website. The more referrals, the more benefits.

Customer Reviews

Customers can leave reviews and ratings on myphotobook.fr's website or external platforms, such as Trustpilot or Google Reviews. These reviews can help other customers to make informed decisions and provide feedback to the company.

Community Involvement

Myphotobook.fr does not have an active community involvement program, although it encourages customers to share their creations on social media or via its hashtag #myphotobookmoment.

Shipping and Costs

Myphotobook.fr ships its products to various countries, and shipping costs depend on the destination and the type of product. Customers can choose among different shipping options, such as standard, express or premium. However, some customers have reported delays or lost packages.