Myphotopuzzle Reviews

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Introduction offers personalized photo puzzles that let customers preserve their treasured memories in a unique way. The Swiss-based company's products range from 200-piece jigsaw puzzles to 1000-piece photo puzzles, all crafted with high-quality materials and custom-designed pieces. Customers can create puzzles featuring their favorite family photos, landscapes, pets, or artwork, making them perfect for special occasions or gifts.

Pros and Cons

Pros: offers a wide range of puzzle sizes and customization options, as well as high-quality materials and unique piece shapes. The company prioritizes customer satisfaction and has a helpful customer service team. Cons: The pricing can be on the higher side compared to other puzzle retailers, and the website design could be more user-friendly.

User Experience

The website is easy to navigate, but the customizable options can be overwhelming for some. The ordering process is straightforward, and customers can review their personalized puzzles before purchasing.

Pricing and Value for Money offers a variety of puzzle sizes, ranging from CHF 29.90 for a 200-piece puzzle to CHF 64.90 for a 1000-piece puzzle. While the prices may seem steep, the high-quality materials and personalized aspect make them worth the investment.


Alternative personalized puzzle retailers include Shutterfly, Zazzle, and Personalization Mall. However, offers unique piece shapes and designs that set them apart.

Customer Service has a responsive customer service team available via email or phone. The company also offers a satisfaction guarantee, promising to replace or refund any defective or unsatisfactory products.

Product Quality and Selection prides itself on using high-quality materials, including sturdy puzzle pieces, glossy photos, and a durable backing. Customers can choose from a range of puzzle sizes and piece shapes, along with customizable options such as text and borders.

Website Usability

The website is easy to navigate, but some customers may find the customizable options overwhelming. The product descriptions and photos are detailed and accurate, and the ordering process is straightforward.

Returns and Exchanges

The company has a satisfaction guarantee, promising to replace or refund any defective or unsatisfactory puzzles. Customers must contact customer service within 14 days of receiving their order to request a return or exchange.

Promotions and Discounts occasionally offers promotions and discounts, including free shipping or a percentage off the total order. Customers can sign up for the company's newsletter to receive updates on sales and new products.

Reputation has a strong reputation for high-quality products and excellent customer service. The company has received positive reviews from customers, praising the personalized aspect and unique piece designs.

Payment Options accepts payment via credit card, PayPal, or bank transfer. All transactions are processed securely to protect customers' sensitive information.

Loyalty Programs

The company does not currently offer any loyalty programs or rewards programs for frequent customers.

Customer Reviews

Customers have consistently praised for their high-quality products and personalized designs. The company has a 4.6 out of 5-star rating on Trustpilot, with many reviewers mentioning the fast and helpful customer service.

Community Involvement does not currently have any specific community involvement initiatives or partnerships.

Shipping and Costs

The company offers shipping to Switzerland, Liechtenstein, and the European Union, with shipping costs varying by location and order size. Customers can also choose from express or standard shipping options.