Myprotein Reviews

Voted Good (4/5)

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362 Reviews

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In the Fitness and Nutrition Service category

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12% users rated Terrible
2% users rated Poor
3% users rated Average
8% users rated Very Good
75% users rated Excellent
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D Daniel
44 days ago

An Unforgettable Experience with myprotein.com

As a seasoned online shopper, I have had my fair share of encounters with various customer service teams. But my recent experience with myprotein.com stands out as one of the worst I have ever encountered. It all began on February 1st when I placed an order with high hopes and anticipation. Little did I know that what followed would test my patience and faith in their service. After days of waiting eagerly for my package to arrive, I reached out to their customer service team, only to be met with false promises and misinformation. They assured me that my items had been resent, which turned out to be untrue. As days turned into weeks, my frustration grew as each contact with the support team led to more delays and excuses. At one point, I was informed that the items I had ordered were out of stock. To my disbelief, when I suggested a simple change in flavor to expedite the process, I was met with a disappointing response – it was simply not possible. As days turned into weeks, my order remained elusive, leaving me dismayed and disappointed by the lack of resolution. In all my years of online shopping, I have never experienced such a lack of accountability and poor customer service. The sheer inefficiency and disregard for customer satisfaction displayed by myprotein.com have left me utterly shocked and dissatisfied. As I continue to wait for my order to this day, I can only hope that this feedback serves as a wakeup call for them to improve their services and prioritize customer experience.
C Christine Bradshaw
44 days ago

Exceptional Service and Speedy Delivery: Myprotein.com Shines Bright

My experience with myprotein.com has been nothing short of exceptional. While I'm still in the early stages of trying out their products, the standout feature for me has undeniably been their delivery service. As a first-time customer, I was pleasantly surprised by the efficiency and care that went into shipping my order. Not only did my package arrive promptly, but I was also pleasantly surprised to find out that I had been upgraded to next-day delivery at no extra cost. True to their word, my order arrived right on time, and the careful packaging ensured that everything was in perfect condition. This level of service has impressed me greatly and has left a lasting positive impression. I have no doubt that I will be returning to myprotein.com for future purchases, as their commitment to customer satisfaction is truly commendable.
S Steph Webb
44 days ago

Consistently Exceptional: My Unwavering Trust in MyProtein

From a loyal customer's perspective, MyProtein is nothing short of exceptional. Over the years, I have placed numerous orders and have never encountered a single issue. Their commitment to providing top-notch products at competitive prices, coupled with seamless delivery services, has solidified my trust in them. I am genuinely impressed by their unwavering consistency and can confidently say that MyProtein sets an unparalleled standard in the industry. I cannot speak highly enough of the flawless experiences I have had with this outstanding brand.
A Andy
44 days ago

A Touch of Magic in Every Order

Experiencing the magic of myprotein.com never gets old. Placing an order on a Sunday and receiving it promptly by Monday speaks volumes about their efficiency. The meticulously packaged products always impress me, making them stand out as the best in the market for me. My go-to choice, the impact whey, tasted just as good mixed with water, proving its quality once again. For anyone looking to make the most of their purchases, keep an eye out for sales—it's the perfect opportunity to stock up on these excellent products. Trust me; you wouldn't want to shop anywhere else after experiencing the seamless service and top-notch products from myprotein.com. Give it a try and witness the magic for yourself!
L Lucia
44 days ago

From Surprised to Delighted: A Speedy Delivery Beyond Expectations

Reflecting on my recent experience with myprotein.com, I am filled with immense joy as I recount the exceptional service I received. Anticipation filled me as I awaited my order, yet nothing could prepare me for the delightful surprise that awaited me. To my astonishment, my protein not only met but exceeded my expectations by upgrading my delivery to next day shipping. The sheer efficiency and speed with which my package arrived left me speechless and immensely grateful. The seamless delivery process showcased myprotein.com's commitment to customer satisfaction and their dedication to going above and beyond. This unexpected gesture not only brightened my day but also solidified my loyalty to this brand. Thank you, myprotein.com, for not only fulfilling my order promptly but for also sprinkling a touch of magic that left me beaming with joy. It is rare to encounter such exceptional service, and I am truly grateful for this unforgettable experience.
J Jaco Malan
44 days ago

Transformative Experience with myprotein.com

Embarking on my fitness journey, I turned to myprotein.com, seeking reliable supplements for my routine. Initially met with challenges, I faced a stock issue with my subscription order. However, the customer service's proactive response transformed my perception entirely. Despite initial setbacks, their team went above and beyond, ensuring open communication and support throughout the process. Witnessing their dedication to customer satisfaction, I was pleasantly surprised by their commitment to rectify the situation promptly. The seamless cancellation process further exemplified their attentiveness and efficient service. This experience not only reinstated my trust in their brand but also highlighted their unparalleled product quality and competitive pricing. Grateful for their stellar service, I eagerly anticipate my future purchases with myprotein.com, confident in their ability to deliver excellence with every order.
L Lins
44 days ago

Unparalleled Service and Unexpected Delights

As a loyal customer of myprotein.com, I have consistently experienced their quick delivery service firsthand. However, my recent order left me slightly disappointed as the flavors I had cherished before, like the invigorating Blue Raspberry and refreshing Watermelon, were unavailable. Despite this minor setback, my spirits were quickly lifted when I stumbled upon the delightful surprise of the Cola Bottles flavor. It was a unique and satisfying twist that exceeded my expectations. With each delivery, myprotein.com continues to provide unparalleled service and unexpected delights, making every purchase a delightful adventure full of surprises.
H Helen
44 days ago

Incredible Experience at MyProtein.com

As a health-conscious individual, finding a reliable source for quality supplements is crucial to me. My experience with MyProtein.com has been nothing short of incredible. From the moment I placed my order, the exceptional service shone through. The delivery, which was unexpectedly upgraded to next day, truly showcased their commitment to customer satisfaction. What truly amazed me was the generosity of the company. I was delighted to discover that the variety pack I purchased was reduced to half price, allowing me to explore a wider range of products without breaking the bank. Upon trying two different flavors, I was pleasantly surprised. Not only were they delicious, but the texture was exceptionally smooth, and the sweetness was just right – not overpowering in the slightest. The attention to detail and dedication to quality that MyProtein.com exhibits have undoubtedly earned my trust and loyalty. This 5-star experience has left me beyond satisfied, and I cannot recommend them highly enough. Thank you, MyProtein.com, for exceeding my expectations and providing products that truly stand out in the industry.
L Lisa Smith
44 days ago

Above and Beyond: Myprotein.com Delivers Outstanding Service

Let me share my recent experience with myprotein.com that left me truly amazed. From the moment I placed my order to the quick delivery, every step of the process was seamless and efficient. I ordered on a Friday and to my surprise, my package arrived on Saturday - talk about speedy service! What truly set them apart was their generosity in upgrading my delivery to next day without any additional charges. This level of care and attention to customer satisfaction is rare to find these days. I am beyond impressed and will definitely be a loyal customer moving forward. Thank you, myprotein.com, for going above and beyond to deliver top-notch service!
M Mrs Holden
44 days ago

A Lifesaver for Fitness Enthusiasts: My Protein’s Exceptional Customer Service

As an avid gym-goer, finding the right shakers is essential for my daily routine. When I couldn't locate them on myprotein.com, I reached out to their customer service team, hoping for a solution. To my surprise and delight, they promptly sent me a direct link to the product, easing my worries in a matter of moments. Moreover, their commitment to customer satisfaction was further exemplified by the swift next-day delivery I received. It's these little gestures that truly set My Protein apart from other fitness brands. While budget considerations often play a role in my purchasing decisions, the occasional splurge on quality products is worth every penny. Even with the added postage costs, the incredible deals and discounts offered by My Protein make every purchase a worthwhile investment in my health and fitness journey. Thank you, My Protein, for your exceptional service and dedication to helping customers like me achieve their fitness goals with ease and convenience.
P Paul conway
44 days ago

Unveiling the Ultimate Protein Experience: A Perfect 10/10 Journey

Embarking on a quest for the ideal whey protein, I stumbled upon myprotein.com and discovered a treasure trove of excellence. The best part? Their protein powder is not just good—it's exceptional. Imagine savoring a smooth chocolate delight that tantalizes your taste buds with every sip. This isn't just another protein powder; it's a gourmet indulgence. In my pursuit of perfection, I encountered disappointing experiences with other brands like Optimum Nutrition and Serious Protein, where lackluster flavors and unpleasant textures left me desiring more. However, myprotein.com's whey protein transcended my expectations, earning a flawless 10/10 rating in my books. But the remarkable experience didn't stop there. To top it off, the outstanding customer service at myprotein.com elevated my shopping journey. Their generosity shone through when they upgraded my shipping to next-day delivery, showcasing a level of care and attention that is truly commendable. If you're seeking a protein powder that not only meets but exceeds your expectations, look no further than myprotein.com. I wholeheartedly recommend this brand for its unparalleled quality, delectable flavors, and exceptional customer service. It's time to elevate your fitness routine with a protein experience like no other.
P Phil Roach
44 days ago

Unmatched Quality, Unbeatable Speed – Myprotein.com Delivers Beyond Expectations

Let me start by saying, the prompt delivery of my order from myprotein.com left me pleasantly surprised. Not only did my products arrive swiftly, but the quality surpassed my expectations. The omega 3 supplements have been a game-changer for me, and the amino acids are already showing impressive results. What truly sets myprotein.com apart is the exceptional quality of their products at such reasonable prices. It's rare to find a company that offers both affordability and top-notch quality. I wholeheartedly recommend this company to anyone looking for reliable and effective supplements. Thank you, Myprotein, for exceeding my expectations and providing me with products that truly deliver. I will definitely be a returning customer!
G Gina
44 days ago

Exemplary Service and Genuine Care: Tom Shines at MyProtein

My encounter with Tom from myprotein.com left me in awe of the exceptional customer service he provided. His friendly demeanor, prompt responses, and unwavering assistance truly stood out. Tom's dedication to ensuring a seamless and pleasant experience for customers like me is commendable. With his efficient support, my queries were swiftly resolved, leaving me thoroughly satisfied. Thank you, Tom, for going above and beyond in your service. Your commitment to excellence has undoubtedly won my loyalty.
D Daniel
44 days ago

A True Game-Changer: Lightning-Fast Delivery and Unbeatable Quality!

When I placed an order on myprotein.com with the expectation of receiving it within 3-4 working days, little did I know that they would surpass my expectations. To my surprise and delight, the package arrived the very next day after ordering! The efficiency and speed of their delivery service truly blew me away, setting a new standard for online shopping experiences. Furthermore, the quality of the product itself was nothing short of exceptional. From the packaging to the contents inside, every detail spoke volumes about the brand's commitment to excellence. The product not only met but exceeded my expectations, leaving me thoroughly impressed and satisfied with my purchase. My overall experience with myprotein.com has been nothing short of outstanding. Their rapid delivery, coupled with top-notch quality products, has made me a loyal customer for life. I highly recommend myprotein.com to anyone looking for a convenient, reliable, and high-quality shopping experience. Trust me, you won't be disappointed!
E Emma Cuppello
44 days ago

Sabah was actually useful in a disappointing state of affairs…

My overview for myprotein.com Sabah was actually useful in resolving a difficulty. Sadly the problem can’t totally be resolved because the merchandise I didn’t obtain is now out of inventory however she swiftly refunded me and did the whole lot she may

Introduction

Myprotein.com is a leading online retailer of sports nutrition and supplements, catering to fitness enthusiasts, bodybuilders, and athletes worldwide. The UK-based company was founded in 2004 and has since expanded globally, offering a diverse range of products that include protein powders, amino acids, vitamins, and weight loss supplements. Myprotein.com prides itself on providing high-quality formulations at affordable prices, backed by scientific research and rigorous testing. With a loyal customer base of over 5 million, Myprotein.com has established itself as a reliable source of fitness supplements and nutrition.

Pros and Cons

Pros:
  • Wide selection of products
  • Reasonable prices
  • Quality formulations backed by research
  • International shipping
  • Rewards program for repeat customers
Cons:
  • Website can be overwhelming with too many options
  • Some products may have a strong taste or smell
  • Shipping may take longer for international orders

User Experience

The Myprotein.com website is easy to navigate, with clear categories for each type of product. The search function allows users to quickly find specific items, and product descriptions are detailed and informative. The shopping cart and checkout process is straightforward, with various payment options available. The only downside is that the website can be overwhelming due to the sheer volume of products available, making it difficult to choose between them.

Pricing and Value for Money

Myprotein.com offers competitive pricing for their products, with many items priced lower than their competitors. They also offer frequent promotions and discounts, making their products even more affordable. The quality of their products is high, with all formulations backed by scientific research and rigorous testing, making them a good value for the money.

Alternatives

Alternatives to Myprotein.com include other sports nutrition retailers such as Bodybuilding.com and GNC. However, Myprotein.com stands out for their affordability and quality, making them a top choice for budget-conscious fitness enthusiasts.

Customer Service

Myprotein.com has a helpful and responsive customer service team, available via phone or email. They also offer a live chat function on their website, providing quick and easy support for customers. In addition, they have a comprehensive FAQ section on their website, addressing common questions and concerns.

Product Quality and Selection

Myprotein.com offers a wide selection of high-quality products, with formulations backed by scientific research and rigorous testing. They also have a range of vegan and vegetarian options, catering to different dietary needs. With over 300 products available, including protein powders, amino acids, vitamins, and weight loss supplements, customers have a lot of options to choose from.

Website Usability

The Myprotein.com website is easy to navigate, with clear categories and a search function that allows users to quickly find what they're looking for. The product descriptions are detailed and informative, providing customers with all the information they need to make an informed purchase. The website is also optimized for mobile devices, making it easy to shop on-the-go.

Returns and Exchanges

Myprotein.com offers a 14-day return policy, allowing customers to return products for a refund or exchange. The returned item must be in its original packaging and unopened. The company also offers a satisfaction guarantee, providing customers with a refund or exchange if they are not satisfied with the product.

Promotions and Discounts

Myprotein.com offers frequent promotions and discounts, making their products even more affordable. They also have a rewards program that provides discounts to repeat customers.

Reputation

Myprotein.com has a good reputation in the industry, with their products being recognized for their quality and affordability. They have a loyal customer base of over 5 million, demonstrating their popularity and reliability.

Payment Options

Myprotein.com offers various payment options, including credit cards, PayPal, and Apple Pay.

Loyalty Programs

Myprotein.com has a rewards program in which customers can earn points for purchases and other activities, such as referring friends and sharing on social media. These points can be redeemed for discounts on future purchases.

Customer Reviews

Myprotein.com has a large number of customer reviews available on their website, providing valuable feedback on their products. They also have a Trustpilot rating of 4.5 stars, demonstrating their commitment to customer satisfaction.

Community Involvement

Myprotein.com is involved in various community initiatives, such as sponsoring athletes and sports events. They also have a blog and social media accounts that provide fitness tips and inspiration.

Shipping and Costs

Myprotein.com offers international shipping, with free shipping on orders over a certain amount. Shipping costs vary depending on the destination and the weight of the order. Customers can choose from various shipping options, including standard and express delivery.