Users Voice for Myvitamins

12% users rated Terrible
2% users rated Poor
1% users rated Average
2% users rated Very Good
81% users rated Excellent
Pie Chart Review Representation for Myvitamins
Myvitamins Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 15 Mar 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.5 3.9 5 1.2 2.7 1.8
Oct 2022 4.2 4.7 1 1.3 5 2.8
Nov 2022 4.9 3.8 5 1.4 1 2
Dec 2022 5 5 2 5 5 5
Apr 2023 3.8 4.2 5 1.4 4.9 5
Line Chart for Rating of peer stores

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Detailed Myvitamins Review by

Introduction

Founded in 2012, myvitamins.com is a leading online retailer of high-quality vitamins and supplements. The company's mission is to empower people around the world to take control of their health and well-being through the power of natural and organic supplements. With a diverse range of products and a commitment to quality, myvitamins.com has become a trusted source for customers seeking to optimize their health and wellness.

Pros and Cons

Pros:
  • Wide variety of products available
  • Reasonable pricing
  • Effective customer service
  • Regular promotions and discounts
Cons:
  • Shipping costs can be high
  • Website can be slightly difficult to navigate
  • Quality of products can vary

User Experience

Overall, the user experience on myvitamins.com is positive. The website is relatively easy to navigate, although some customers have reported difficulty finding specific products. The checkout process is straightforward, and the site provides ample information about products and their benefits.

Pricing and Value for Money

Myvitamins.com offers reasonable pricing for its products, with many items priced lower than competitors. Additionally, the company offers regular promotions and discounts, making it an excellent choice for budget-conscious shoppers.

Alternatives

While myvitamins.com offers a diverse range of products, there are many alternatives available, such as Vitacost, iHerb, and The Vitamin Shoppe. Each of these retailers offers a slightly different product selection and pricing structure, making it important to compare before making a purchase.

Customer Service

Myvitamins.com offers excellent customer service, with quick response times and helpful representatives. The company also offers a comprehensive FAQ section and email support, making it easy for customers to get the help they need.

Product Quality and Selection

Myvitamins.com offers a diverse range of products, including vitamins, supplements, and health foods. While the quality of products can vary, the majority of items are effective and well-regarded by customers.

Website Usability

While the website is relatively easy to navigate, some customers have reported difficulty finding specific items. The site does offer a search bar, which can be helpful in finding products quickly.

Returns and Exchanges

Myvitamins.com offers a 14-day return policy for most products. However, some items, such as perishable goods, are not eligible for return. Customers are responsible for the cost of return shipping.

Promotions and Discounts

Myvitamins.com offers regular promotions and discounts, such as free shipping and percentage discounts. Customers can also sign up for the company's email list to receive exclusive offers and updates.

Reputation

Myvitamins.com has a good reputation among customers, with many positive reviews and testimonials. The company has also received praise for its commitment to sustainability and ethical sourcing.

Payment Options

Myvitamins.com accepts a variety of payment options, including major credit cards and PayPal.

Loyalty Programs

Myvitamins.com does not currently offer a loyalty program.

Customer Reviews

Customer reviews for myvitamins.com are generally positive, with many customers praising the quality of products and helpful customer service. Some users have reported issues with shipping, however.

Community Involvement

Myvitamins.com is committed to sustainability and ethical sourcing. The company partners with organizations such as the Rainforest Alliance to promote sustainable practices and protect natural resources.

Shipping and Costs

Shipping costs vary depending on the location and weight of the order. Myvitamins.com offers both standard and expedited shipping options. Free shipping is available for orders over a certain amount.

Myvitamins Recent User Reviews

User Rating

5 stars

81

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Reviewer Name: Gustavo Boldrin

Review Submission Date: 2022-12-23

Review Title: THEY DON'T REFUND - BECAREFUL
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Review Description: My parcel returned to them because it was damaged. I asked them to refund me.They only gave me back 57% of my money. Since then, I've been sending a lot of messages and getting a false promise that would be done in 3 - 5 working days.Don't waste your time and money. That is not a serious company, definitely.

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Reviewer Name: Esther

Review Submission Date: 2022-12-22

Review Title: Good quality
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Review Description: Good quality - noticed a positive difference in my hair, skin and nails. Would highly recommend. :)

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Reviewer Name: Nancy Mitchell

Review Submission Date: 2022-12-22

Review Title: site easy to use
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Review Description: Fast delivery and site easy to use. Also suggest upgrades to save money.Love the gummies

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Reviewer Name: Miss NJ

Review Submission Date: 2022-12-21

Review Title: Website needs some fine tuning
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Review Description: Overall compared to other brands I e tried- extremely sweet. Too much sucralose. On the bundle of Multi vit & Hair Skin nails the jars on website are identical size however when they arrived there was 60 in one & 30 in the other. So , v misleading. The picture of jars on website should state how many gummies are in each . At the moment the labels are blank. This should be amended & the jars on website should represent the difference in size . The plus is fast delivery & I got a discount . Website needs adjusting to be more transparent

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Reviewer Name: Ms louise abbott

Review Submission Date: 2022-12-19

Review Title: The company does not answer questions
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Review Description: The company does not answer questions about products, only pastes information from the web site into responses. I can read the web site - why would I ask something that could be answered on the web site? Not at all helpful. The response that the issue is resolved has still not answered a question. I jusr gave up asking!

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Reviewer Name: Miss michelle compton

Review Submission Date: 2022-12-19

Review Title: Love Myvitamins
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Review Description: Love Myvitamins, everything I need in one place, easy to order & quick to checkout. What's not to love xx

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Reviewer Name: Stella Christine

Review Submission Date: 2022-12-19

Review Title: Great Value
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Review Description: My first order with my vitamins I saved a lot with discounts so bought double. I'm very impressed thank you.

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Reviewer Name: Rk

Review Submission Date: 2022-12-17

Review Title: Multivitamin gummies (adult) have…
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Review Description: Multivitamin gummies (adult) have gelatine but no detail as from where the gelatine is from. Is it beef gelatine?I wish there were more vegan friendly options especially for children multi vitamins.

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Reviewer Name: David Gahan

Review Submission Date: 2022-12-17

Review Title: Very quick dispatch
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Review Description: First time ordering from my vitamins as I usually order from my protein, extremely happy with how quickly my order was despatched and delivered. Prices are also very reasonable and a great range to choose from.

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Reviewer Name: Kylie

Review Submission Date: 2022-12-16

Review Title: Helpful and simple
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Review Description: Great details on all the vitamins, easy to understand if your not too sure what your looking for and simple guidance

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