Users Voice for N-gal

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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N-gal Overall rating
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Review article published on: 01 Oct 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 5 5 5 2.6
Feb 2023 5 1.8 5 5 1.8 5
Mar 2023 5 5 5 5 5 5
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Detailed N-gal Review by

Introduction is an Indian online fashion store that sells clothing, lingerie, swimwear, and accessories for women. The company was founded in 2011 and has since gained a reputation for offering high-quality and affordable products.

Pros and Cons

Pros: offers a wide variety of products, including plus-size options. The website is easy to navigate, and the customer service is responsive. The company frequently offers promotions and discounts. Cons: Some customers have reported issues with sizing or quality of products. The return policy can be restrictive, and shipping costs can vary depending on location.

User Experience

The website is well-organized and user-friendly, with clear categories and search functionality. Product pages include detailed descriptions and multiple images. Checkout is smooth, and customers can create an account to save their information for future purchases.

Pricing and Value for Money

Prices range from affordable to mid-range, and the company frequently offers promotions and discounts. Customers generally feel that the quality of the products matches the price point.


Other online fashion stores for women in India include Myntra, Jabong, and Limeroad.

Customer Service

Customer service is generally responsive and helpful. The company offers a FAQ section and contact form, and customers can also reach out on social media.

Product Quality and Selection

The products on are generally well-made and stylish. There is a wide variety of styles and sizes available, including plus sizes.

Website Usability

The website is easy to navigate and well-organized. Pages load quickly, and there are no major issues with functionality.

Returns and Exchanges

The company's return policy can be restrictive, and return shipping costs are the responsibility of the customer. Some items, such as lingerie and swimwear, are not eligible for returns.

Promotions and Discounts frequently offers promotions and discounts, including a 10% discount for signing up for the newsletter.


Customers generally have positive experiences with, although some have reported issues with sizing or quality.

Payment Options accepts multiple payment options, including credit/debit cards, net banking, and cash on delivery.

Loyalty Programs does not currently offer a loyalty program.

Customer Reviews

Customer reviews on the website and social media are generally positive.

Community Involvement does not have a noticeable presence in community involvement or social responsibility initiatives.

Shipping and Costs

Shipping costs vary depending on location and order total. Orders over Rs.999 receive free shipping within India. International shipping is also available.