Users Voice for Naaptol

93% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
7% users rated Excellent
Pie Chart Review Representation for Naaptol
Naaptol Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 23 Jan 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Jul 2022 1.3 3.9 3.5 1.4 5 5
Aug 2022 5 4 3.3 5 3.7 5
Sep 2022 5 4.4 3.8 5 2.4 5
Oct 2022 5 4.6 4.2 1 2.6 5
Mar 2023 1.5 4.2 2.8 5 4 5
Line Chart for Rating of peer stores

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Detailed Naaptol Review by

Introduction

Naaptol.com is a popular online shopping platform that offers a diverse range of products to customers across the country. Launched in 2008, it has since then gained immense popularity due to its user-friendly interface and affordable pricing. The website offers a range of products, including electronics, fashion, home appliances, beauty products, and more.

Pros and Cons

Pros:
  • Wide range of products available
  • Affordable pricing
  • Easy returns and exchanges
  • Secure payment options
Cons:
  • Delivery times can sometimes be slow
  • Customer service can be slow to respond
  • Product quality can sometimes be inconsistent

User Experience

The website has a simple and user-friendly interface that makes it easy for customers to browse and purchase products. The search function is effective in helping customers find their desired product quickly. Additionally, the website offers detailed descriptions, images, and customer reviews for each product, which helps customers make informed decisions.

Pricing and Value for Money

Naaptol.com is known for its affordable pricing and value for money. The website offers regular promotions and discounts that make the products even more budget-friendly.

Alternatives

Some popular alternatives to naaptol.com include Flipkart, Amazon, Snapdeal, and ShopClues.

Customer Service

While customer service can sometimes be slow to respond, the website offers multiple channels for customers to get in touch, including email, phone, and live chat.

Product Quality and Selection

Product quality can sometimes be inconsistent, with some customers reporting issues with durability or defects. However, the website does offer a wide selection of products to choose from, which can make up for these shortcomings.

Website Usability

The website is designed to be easy to use, with a straightforward layout and intuitive navigation. Additionally, the website is optimized for mobile devices, making it convenient for customers to shop on the go.

Returns and Exchanges

Naaptol.com offers a hassle-free returns and exchange policy, which allows customers to return or exchange products within a specified period.

Promotions and Discounts

The website offers regular promotions and discounts, which can help customers save money on their purchases.

Reputation

Naaptol.com has a good reputation in the market, with customers reporting positive experiences with the website overall.

Payment Options

The website offers a range of secure payment options, including credit and debit cards, net banking, and cash on delivery.

Loyalty Programs

Naaptol.com does not offer any loyalty programs at the moment.

Customer Reviews

Customer reviews on the website are mixed, with some customers reporting positive experiences and others reporting issues with product quality, delivery times, or customer service.

Community Involvement

There is no information available on the website regarding community involvement by naaptol.com.

Shipping and Costs

The website offers free shipping on select products, with delivery times varying based on the product and location. Shipping costs for other products are calculated based on the weight and quantity of the items ordered.

Naaptol Recent User Reviews

User Rating

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Reviewer Name: Raju Ram

Review Submission Date: 2021-11-15

Review Title: Worst product quality
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Review Description: Worst product quality. I have ordered two times but both time worst product send by naaptol. Naaptol team advertise on TV in very smartly and send very cheep quality product to customers. So don't order on naaptol.Thanks

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Reviewer Name: Ashish Bajaj

Review Submission Date: 2021-11-09

Review Title: dont buy any things from naptol
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Review Description: dont buy any things from naptol, this is worst site for online shopping.its my request to all you

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Reviewer Name: Heena Sayyed

Review Submission Date: 2021-10-28

Review Title: I bought 8 bed sheets for bed for 2400…
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Review Description: I bought 8 bed sheets for bed for 2400 including courier charges.the quality was so bad u can buy it on roadside for 100 rupess .thay just starched the bed sheets to look a thick bed sheets but after one wash it was so bad u can see through.and unlike flipkart and Amazon they don't have return policy..pls don't buy any product just go for flipkart and Amazon only no question asked for the return.

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Reviewer Name: Santosh Mote

Review Submission Date: 2021-10-28

Review Title: Maine 3d bedsheets order Kiya tha
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Review Description: Maine 3d bedsheets order Kiya tha Bahut bundle Hai.. baht kharab products Hai

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Reviewer Name: Sanjay Kashkari

Review Submission Date: 2021-09-30

Review Title: Big cheaters and a fraud team,
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Review Description: Big cheaters and a fraud team,Promised branded sun glasses but delivered footpath glasses worth Rs 50No refund given..Plz plz don’t buy anything on naaptol .3rd rate customer service and hopeless products. TV ads of this fraud co should also stop

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Reviewer Name: Princess Amrit

Review Submission Date: 2021-09-18

Review Title: This is the worst online plateform
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Review Description: This is the worst online plateformI just had online bedsheets but the quality of sheets is worst.. And I also ordered cookware set but the size of cookware set is to small... They are just looting the people. Hey naaptol stop making people fool... Uh have to payback after some time. Shame on you.

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Reviewer Name: sameera m

Review Submission Date: 2021-09-12

Review Title: Very bad service.
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Review Description: Very bad service.

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Reviewer Name: safar mon

Review Submission Date: 2021-09-10

Review Title: Bset site to waist money
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Review Description: If you want to waist your money shop on this site its good ( i have only one question why you Gay's are scaming the people why if you have guts replay to me)

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Reviewer Name: Vinod M

Review Submission Date: 2021-09-05

Review Title: Very bad they giving damage products
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Review Description: Very bad they giving damage products. I am not happy.

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Reviewer Name: saraswathi velan

Review Submission Date: 2021-08-31

Review Title: Received used product
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Review Description: Dear sir I have order a product from ur site.. I order for a men's trimmer blue colour. But I received a used product black colour... Not worth to pay 700 bugs when I asked for replacement dey said warrenty period is over... Such a fraud people you are don't play with people's money... Plz all die hard earned savings we buy seeing from ur site but u people cheating us... Don't do this.. You will be paid off for this soon.. Don't ever cheat ur customers by sending wrong damaged products