Nadula Reviews

Voted Good (4/5)

1082 Votes

76 Reviews

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In the Wig Shop category

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17% users rated Terrible
0% users rated Poor
1% users rated Average
4% users rated Very Good
78% users rated Excellent
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C CJ
49 days ago

Exceptional Quality and Service from Nadula.com!

As a first-time customer, I must say that my overall experience with Nadula.com has been nothing but exceptional. From the moment I placed my order for a customized wig, the team went above and beyond to ensure that I received it in time for my vacation. Although there was a slight hiccup with the availability of the original length I desired, the customer service representative was incredibly helpful and suggested a shorter length that still met my expectations. I was initially worried about the customization process and the delivery time, but everything went smoothly, and I received my beautifully crafted wig well before my trip. The quality exceeded my expectations, and I couldn't be happier with the product. Furthermore, when I had to cancel my order due to the change in length, the refund process was handled efficiently. I did experience a brief delay in the refund processing, but after reaching out to their customer service, the issue was promptly resolved. I can confidently say that my experience with Nadula.com has been nothing short of fantastic, and I highly recommend their products and services to anyone in search of quality wigs and excellent customer care. Thank you, Nadula.com, for exceeding my expectations and providing exceptional service!
K K Bp aker
56 days ago

A Hidden Gem Unveiled: My Authentic Experience with nadula.com

As a discerning customer, my journey with nadula.com was initially marked by skepticism. However, after delving into their offerings, I was pleasantly surprised by the range of products available. Transparency and honesty are values I hold dear, and I found that reflected in the detailed descriptions and reviews on the website. While navigating through the reviews section, I noticed a discrepancy in the representation of feedback. Despite submitting my genuine review, it was disheartening to observe only 5-star ratings being showcased prominently. This lack of diversity in displayed opinions raised concerns regarding the platform's commitment to fostering honest conversations. Upon receiving my long-awaited wig, the discrepancy between the advertised density and the actual product gave rise to disappointment. The anticipated 180-density wig turned out to be significantly thinner, resembling a lower density unit. The shedding issue further exacerbated my dissatisfaction, leaving me questioning the quality assurance measures in place. Despite this setback, I acknowledge that every experience is subjective, and mine is but a singular narrative in a sea of diverse encounters. While my trust in the brand has wavered, I remain open to the possibility of future improvements in their products and services. In conclusion, my journey with nadula.com has been a mixed bag of emotions, ranging from excitement to disillusionment. As a conscientious consumer, I urge potential buyers to approach their purchases with caution, ensuring thorough research and realistic expectations. May this testimonial serve as a guiding light in navigating the realm of online shopping, shedding light on both the positives and areas that warrant improvement.
T TBrent
57 days ago

Unmatched Quality and Service at Nadula.com!

From the very first wig I purchased up till now, my journey with Nadula Hair has been nothing short of extraordinary. As a loyal customer since May 2022, I can confidently say that I've experienced exceptional quality and service with each of the 21 wigs I've ordered. Exploring various textures and lengths, I have always been met with satisfaction beyond measure. The latest acquisitions, the bye bye knots and pre-styled wigs, have truly blown me away with their impeccable density and natural-looking lace. What sets Nadula apart is not just their superior products but also their unparalleled customer service. Whenever there have been any issues with my orders, their team has promptly reached out to assist, ensuring a seamless experience. One of the things that drew me to Nadula initially was their unbeatable prices. In a market filled with competitors, Nadula's pricing stands out as the best, making luxury wigs accessible to all. Moreover, their shipping speed has consistently impressed me. With a delivery time of just 3-4 days, I have always received my orders promptly. The commitment to their promises is outstanding – wigs marked for 24-hour shipping have indeed shipped within 24 hours! The thoughtful inclusion of beautiful gifts with each order showcases Nadula's dedication to their customers' satisfaction. I have even recommended their website to my coworkers, who have been equally impressed by the quality and beauty of their wigs. As I continue to choose Nadula for all my wig needs, it's clear to me that they are unmatched in their quality, pricing, and outstanding customer service. Thank you, Nadula, for consistently going above and beyond!
C Colleen
68 days ago

Nadula.com Delivers Quality Products, But Marketing Emails Overload

As a loyal customer of Nadula.com, I can vouch for the top-notch quality of their products. Their hair extensions are simply fantastic, and I have never been disappointed with my purchases. The shipping is fast, the customer service is excellent, and the overall shopping experience is smooth and enjoyable. However, I must admit that I have had a similar experience with their marketing emails. Despite unsubscribing multiple times and contacting their customer support, I continue to receive an overwhelming amount of promotional emails on a daily basis. This persistent barrage of marketing content can be quite frustrating and off-putting, detracting from an otherwise stellar shopping experience. In conclusion, Nadula.com is a reputable and reliable online store that offers premium products and exceptional service. Nevertheless, they should work on refining their email marketing practices to ensure a more personalized and less intrusive approach towards their valued customers.
F FI
70 days ago

Transformed by Quality: A Testimonial Reinvented

As a dedicated customer in pursuit of the perfect wig, I recently invested £110 in a wig from nadula.com in December. Excitedly, I adorned myself with the luxurious Brazilian hair wig, expecting a transformation like never before. However, my initial joy soon turned to disappointment as the wig failed to meet my expectations. After only two wears, the wig began to deteriorate, tangling and falling apart before my eyes. Doubts crept in about the authenticity of the Brazilian hair, leading me to question the product's quality. Disheartened by this experience, I sought refuge in another brand, shelling out additional funds to replace the inadequate wig. Despite this setback, my passion for quality wigs remains undeterred. I am exploring new avenues, including emerging African suppliers offering premium products that promise durability and style. Though these wigs may come at a higher price, the assurance of six months of flawless wear reaffirms my belief in investing in superior products. Through this journey, I have learned the importance of authenticity and quality when it comes to beauty products. While my initial experience with nadula.com may not have met my expectations, it has ignited a new quest for excellence in my wig collection.
L Lil Ponchka Reviews
77 days ago

Why Nadula Is My Ultimate Choice for Affordable Wigs

As a loyal customer of nadula.com, I can confidently say that Nadula has been my go-to affordable wig store for nearly three years now. Over the years, I have tried and tested numerous styles from their collection, and each purchase has left me thoroughly satisfied. However, it's my most recent purchase that has truly blown me away. Nadula has recently made significant upgrades to the construction of their wigs, setting them apart from the rest. The addition of rubber grips on the adjustable head strap has been a game-changer, ensuring that the wig stays in place without slipping. Furthermore, the inclusion of a comb at the nape of the neck and rubber grip strips along the adjustment holes showcases their commitment to customer comfort and satisfaction. Their wigs are designed to fit an average-sized head perfectly, with consistent hair density that strikes the ideal balance between fullness and natural appearance. As a Caucasian customer, I appreciate the versatility of the straight wigs and their ability to hold different styles effortlessly. Even the lace color, although slightly darker than my skin tone, has been easily blended with a grey-based contour, showcasing the adaptability of their products. What truly sets Nadula apart is their exceptional customer service. They have consistently gone above and beyond, keeping me informed about any potential delays or considerations related to my order. Their proactive approach and receptiveness to feedback have left a lasting impression on me. In conclusion, Nadula offers quality wigs that are designed to last, even with daily wear. Despite my regular usage, their products have proved to be durable and reliable for 2-4 months. The affordability of their wigs, coupled with their unwavering commitment to customer satisfaction, makes Nadula a brand worth supporting. I wholeheartedly recommend Nadula to anyone in search of high-quality, affordable wigs – they have undoubtedly earned my trust and loyalty.
A Adrianne Mcpherson
78 days ago

Outstanding Customer Service and Swift Resolution!

I recently had an unfortunate experience with an order I placed on Nadula.com, which left me feeling frustrated and skeptical. After placing my order on the 14th, I received a shipping notification the next day, only to encounter an issue with the payment confirmation. Despite using Afterpay and having evidence of a successful transaction, I received an email claiming that the payment didn't process, which led me to question the legitimacy of the entire process. My initial skepticism was quickly dispelled thanks to the exceptional support I received from Nadula's customer service team. Upon reaching out to them regarding the payment issue, they responded promptly and empathetically, acknowledging my concerns. The representative went above and beyond to assure me that my order was a top priority and swiftly resolved the payment hiccup with utmost professionalism. I am genuinely impressed by the level of dedication and commitment demonstrated by Nadula's customer service team. Their proactive approach in addressing my concerns and finding a quick resolution has reinstated my faith in their reliability and trustworthiness. I am now looking forward to receiving my order with confidence, knowing that I can rely on Nadula's outstanding customer support in any situation. Thank you, Nadula, for turning my initial apprehension into a positive and reassuring experience. Your attentive and efficient customer service has truly set you apart, and I will not hesitate to recommend your brand to others seeking not only quality products but also exceptional support.
J Jennifer Huggins
82 days ago

Exquisite Quality and Color – Beyond Expectations!

When I placed my order with nadula.com, I was a bit skeptical about the color accuracy after reading a few reviews. However, to my surprise, the wig I received not only matched the advertised color perfectly but exceeded my expectations in terms of quality and craftsmanship. The luscious strands had the perfect blend of highlights and lowlights, creating a natural and vibrant look that I absolutely adore. I couldn't be happier with my purchase. Thank you, Nadula!
K Kezia Zollicoffee
83 days ago

Above and Beyond Service – Nadula.com Exceeds Expectations

After a recent purchase on Nadula.com, I experienced an issue with my payment, which left me feeling frustrated and confused. I was initially charged $177 for a wig, only to receive a notification an hour later that my payment had been declined and to try again. Despite my confusion, I reattempted my purchase and was charged $148. To my surprise, after reaching out via email and phone, the Nadula.com team responded promptly and resolved the issue with the utmost professionalism. Not only did they address my concerns, but they also went above and beyond to ensure that I was refunded for the initial $177 charge that was deducted from my account. The exceptional customer service and dedication to resolving my issue have truly left a lasting impression, and I couldn't be happier with the outcome. I highly recommend Nadula.com for their quality products and outstanding customer support. Thank you for going the extra mile to ensure customer satisfaction!
J jamyen robinson
83 days ago

Transformed my Look and Delivered Lightning Fast!

I can't help but sing praises for nadula.com! Their hair products are beyond amazing! The softness of the hair is unreal and the delivery was lightning fast. This was my 4th purchase from them and I'm already planning my 5th. My look has been totally transformed, and I owe it all to the quality of their products. Thank you, nadula.com, for consistently exceeding my expectations!
S Sarah Boone
85 days ago

A Game-Changer in Hair Quality and Convenience! A Seamless Experience from Start to Finish

As a discerning customer, I cannot help but rave about my exceptional experience with nadula.com. Their wigs are truly a cut above the rest, requiring minimal effort for maximum impact. The impeccable quality left me speechless – no plucking, no bleaching, and no hassle. It was a breeze to rock the hair right out of the box! The attention to detail was evident in every aspect. The hairline was flawless, boasting a luxuriously soft texture and a natural density. Not a hint of any unpleasant odors – just pure, high-quality hair. The length and style were spot-on, living up to their promises with ease. What truly sealed the deal for me was the convenience. Tinting the lace to match my scalp color was effortless, thanks to the fantastic lace spray. The perfect fit of the small cap and the added security of the elastic band meant no more worries about lifting or the need for glue. It's a game-changer and a huge time-saver! And let's not forget their lightning-fast shipping – my order arrived well ahead of schedule, exceeding my expectations in every way. My yaki textured 7x5 lace wig has transformed my look, and I cannot wait to place my next order. Thank you, nadula.com, for setting the bar sky-high!
R Rachel Grey
85 days ago

Unveiling Confidence: A Life-changing Wig Experience with Nadula.com

From the moment I adorned the 7x5 180% Density "Bye Bye Knots" wig from nadula.com, my world transformed. The comfort it offered was unparalleled, prompting an immediate decision to purchase another. Hearing my daughter's admiration, affirming my newfound charm and beauty in this wig, affirmed my belief in its unmatched quality. The wig's glueless and pre-cut, pre-bleached features made it a breeze to wear, saving time and effort. My initial purchase from Nadula pleasantly surprised me, as their customer service patiently guided me through the process, further cementing my loyalty to their brand. I am not just wearing a wig; I am donning confidence and self-assurance, courtesy of Nadula. Thank you for this life-changing experience!
S Samantha Reid
85 days ago

Life-Saving Customer Support and Quality Products at Nadula.com

When I placed an order for a wig on Nadula.com, I had high hopes for a quick delivery. However, three weeks had passed, and my order had not been shipped. Frustrated, I reached out to their customer support team via email, only to receive no response. Bewildered and disappointed, I was about to give up when I decided to give them one last chance. As soon as I reached out to their customer support through their live chat feature, I was amazed by the swift and compassionate response I received. The representative not only apologized for the delay but also ensured that my order was expedited for shipment immediately. Not only did my wig finally arrive, but its quality far exceeded my expectations. The texture was luxurious, and the fit was perfect. I was pleasantly surprised by the attention to detail and the durability of the product. In the end, what could have been a negative experience turned into a testament to Nadula.com's exceptional customer support and high-quality products. I highly recommend Nadula.com to anyone looking for top-notch wigs and unparalleled customer service. Thank you, Nadula.com, for coming through when it mattered the most!
M Melrose H Ashley
86 days ago

Transformed My Look with Top-Notch Quality

I cannot express how thrilled I am with the incredible service and quality products from nadula.com. The timely delivery was just the beginning of the exceptional experience. The hair I received has truly transformed my look - it's unbelievably soft and the top-notch quality is evident from the moment you touch it. I am beyond satisfied and will definitely be a returning customer. Thank you, nadula.com, for exceeding my expectations!
D Daryl Grayson
89 days ago

Unmatched Quality and Convenience

My experience with nadula.com has been nothing short of exceptional. I've always been hesitant about buying hair online due to past disappointments, but Nadula has completely changed the game for me. The moment I received my order, I was thrilled to find that the hair was not only recognizable but also required minimal effort to style. I didn't have to spend hours trying to make it work – it was perfect right out of the box. I've received countless compliments, and I feel amazing. Thank you, Nadula, for providing unmatched quality and convenience.

Introduction

Nadula.com is an online retailer specializing in human hair extensions and wigs. They offer a wide selection of products, including Brazilian, Malaysian, Indian, and Peruvian hair, as well as closures and frontals. Nadula.com has been in business since 2017 and prides itself on providing high-quality products that are both affordable and easy to use.

Pros and Cons

One of the main advantages of shopping at Nadula.com is the wide variety of products available. They offer a range of hair textures, lengths, and colors, so customers can find the perfect match for their hair type. Additionally, their website is easy to navigate and offers helpful tutorials and tips on how to care for your extensions and wigs. However, some customers have reported issues with shipping and customer service. Some have complained about long wait times for their products to arrive, while others have had difficulty getting in touch with customer support when they needed help.

User Experience

Overall, the user experience on Nadula.com is smooth and straightforward. The website features a clean design, with easy-to-use navigation and clear product descriptions. In addition, they offer helpful videos and tutorials on the website to assist customers in selecting and caring for their products.

Pricing and Value for Money

Nadula.com offers competitive pricing for their products, with prices ranging from $50 to $300, depending on the length and type of product. While they may not be the cheapest option on the market, their products are of high quality and provide good value for the money.

Alternatives

There are several alternative retailers offering similar products to Nadula.com. Some of the most popular options include Mayvenn, Private Label Extensions, and Bella Dream Hair. Each of these retailers has its own unique offerings and pricing structures, so customers should compare and evaluate these options before making a purchase.

Customer Service

Customer service is one area where Nadula.com has received mixed reviews. While some customers have reported positive experiences with the company's support team, others have had difficulty getting their questions answered or receiving timely responses to their inquiries.

Product Quality and Selection

Overall, the quality of Nadula.com's products is high. Their hair extensions are made from 100% human hair and come in a range of textures and styles to suit different customers' needs. However, some customers have reported issues with shedding and tangling, so it's essential to follow the proper care instructions for these products.

Website Usability

Nadula.com's website is easy to use and navigate, with intuitive search and filter options. They also provide helpful tutorials and videos to assist customers in selecting and caring for their products.

Returns and Exchanges

Nadula.com offers a 15-day return policy for their products, provided they are unused and in their original packaging. Customers must contact customer service to initiate the return process, and they will be responsible for covering the cost of shipping.

Promotions and Discounts

Nadula.com occasionally offers promotions and discounts on their products, such as discounts for new customers or sales on specific items. Customers can check the website or sign up for the company's newsletter to stay updated on these offers.

Reputation

Nadula.com has a good reputation overall, with many customers reporting positive experiences with their products. However, there have been some complaints about shipping times and customer service, as mentioned earlier. It's essential to weigh these factors when considering purchasing from this retailer.

Payment Options

Nadula.com accepts several payment options, including credit cards, PayPal, and Apple Pay.

Loyalty Programs

Nadula.com does not currently offer a loyalty program or rewards system for their customers.

Customer Reviews

Customer reviews on Nadula.com are generally positive, with many customers praising the quality of the products and the easy-to-use website. Negative reviews tend to focus on shipping and customer service issues.

Community Involvement

It does not appear that Nadula.com is actively involved in community or social initiatives at this time.

Shipping and Costs

Shipping costs vary depending on the customer's location and the type of shipping selected. Standard shipping typically takes 5-7 business days, while expedited shipping can take 2-3 business days. Customers should be aware that international shipping may incur additional fees and taxes.