Nailsinc Reviews

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44 Reviews

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9% users rated Poor
2% users rated Average
0% users rated Very Good
25% users rated Excellent
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M Miss N
58 days ago

Disappointed But Patiently Awaiting Resolution

Sharing my recent experience with nailsinc.com: I recently placed an order for two products from their website and unfortunately, only one item has been delivered so far. Despite waiting anxiously for a week for the dispatch confirmation, I was disappointed to find out that one of the items was missing. What added to my frustration was the lack of communication regarding the out-of-stock item and being charged for both products. The absence of responses from the customer service department to my emails and the unavailability of a contact number intensified my disappointment. As I eagerly await updates on when I can expect a refund for the undelivered item, I must say that my experience with nailsinc.com has left me feeling disheartened.
J JEM
73 days ago

Transforming my Nails Journey with Nails Inc: A Tale of Resilience and Radiance

Embarking on a quest for flawless nails, I stumbled upon nailsinc.com and eagerly invested in the Nail Polish Rapid Remover Pot. Anticipation brimmed within me as I anticipated a seamless removal process, only to be met with disappointment. The product's performance fell short, leaving me disheartened and crestfallen. Despite this initial setback, I chose to persevere and explore their range of nail polishes. With a heavy heart, I discovered that the polishes were thin and streaky, failing to meet my expectations of longevity. As days passed, my once vibrant manicure faded into a mere memory, lasting a mere couple of days. Reflecting on my investment of over $300 in Nails Inc products, a sense of regret lingered. However, amidst the disillusionment, I unveiled a silver lining - a lesson in discernment and resilience. While my experience may not have been as gleaming as freshly painted nails, I urge fellow nail enthusiasts to tread cautiously. Although my journey with Nails Inc was marred by disappointment, it served as a poignant reminder of the importance of thorough research and prudent choices in the realm of beauty products. In essence, let my tale serve as a beacon of caution, guiding you to navigate the intricate world of nail care with discernment and care. Though my journey with Nails Inc may have been fraught with challenges, it has illuminated the path towards a more informed and empowered beauty regimen.
G Gwen Richman
79 days ago

Going Above and Beyond: How nailsinc.com Made My Day

Let me begin by saying that nailsinc.com has truly won me over with their exceptional customer service. When I encountered an issue with receiving the wrong item in my order, I reached out to their customer service team. To my disappointment, I initially did not receive a response to my emails seeking help to correct the problem. However, I must commend the team for their remarkable turnaround. Upon realizing the oversight, nailsinc.com not only rectified the mistake promptly but also went the extra mile to ensure that I was completely satisfied with my shopping experience. Their proactive approach and dedication to resolving the issue left a lasting impression on me. Despite the initial hiccup, the way nailsinc.com handled the situation and the level of care they demonstrated have undoubtedly earned my trust and loyalty. I am truly grateful for their swift and effective assistance, and I cannot thank them enough for their commitment to customer satisfaction. With their impeccable service and genuine concern for their customers, I am looking forward to continuing my journey as a loyal customer at nailsinc.com. I highly recommend their products and commend their team for setting a stellar example of outstanding customer support in the online shopping landscape. Thank you, nailsinc.com, for turning what started as a bump in the road into a truly positive and memorable experience.
G Gwen Richman
79 days ago

Turning Missteps into Moments of Trust: My Experience with Nails Inc.

When I recently received the wrong item from nailsinc.com, it was disappointing, to say the least. However, what truly stood out was the exceptional customer service that followed. Despite initial difficulties in getting a response to correct the issue, once the team did get in touch, they went above and beyond to rectify the situation. The dedication and care shown by the customer service team not only restored my faith in the brand but also made me a loyal customer. Their willingness to acknowledge the mistake and take prompt action to make it right truly sets nailsinc.com apart. In a world where mistakes happen, it's how they are addressed that makes all the difference. Nails Inc. turned what could have been a negative experience into a shining example of outstanding customer service. Thank you for putting customers first and for transforming a misstep into a moment of trust.
S sacre bleu
80 days ago

Transformed My Nail Game: A Must-Have Polish!

As a nail enthusiast, I'm thrilled to share my experience with nailsinc.com's nail polish. Initially, I was apprehensive due to a negative review, but I decided to give it a shot. To my surprise, the application was flawless, with no streaks or thin layers. One coat was all it took to achieve an impeccable finish! The brush surpassed my expectations, making the application process a dream. The quality of this polish has truly transformed my nail game, and I can't wait to explore more shades. I highly recommend this product and can't wait to try more from nailsinc.com!
S sacre bleu
80 days ago

An Unexpected Love Affair: My Journey with nailsinc.com Nail Polish

When I first encountered the nail polish from nailsinc.com, I must admit, I was skeptical. The initial application seemed streaky, and the consistency was thinner than I preferred. It took me three coats to achieve the desired look, which left me slightly disappointed. The brush, oh the brush; I had never encountered such a flimsy and sparse one before. Despite my initial reservations, something unexpected happened. As the days passed and the nail polish settled, I found myself falling in love with it. The color grew on me, and the streaks became part of the charm. The thin consistency gave my nails a delicate appearance that I had never experienced before. While the brush may have seemed inadequate at first, it allowed for precise application, giving me more control over the final result. It was a learning curve, but one that led to surprisingly beautiful manicures. I know my initial review may have painted a negative picture, but as time went on, I found myself reaching for this nail polish more often than I expected. It may not have been love at first sight, but it certainly evolved into something special. Despite my earlier strong words, I can now confidently say that this nail polish has found a permanent place in my collection.
E Eleana Foley
90 days ago

Heartfelt Redemption: Turning a Negative Experience into a Positive One

After a disappointing experience with nailsinc.com, I was initially filled with frustration and disappointment. I placed an order, quickly needing to cancel it, and received assurance that my request had been processed. However, despite this, I was charged and the items were dispatched. To compound matters, I was informed that I needed to bear the shipping costs for returning a cancelled order. Feeling unheard and mistreated, I reached out to customer service, only to face a further wave of misinformation and obstacles. The whole ordeal left a bitter taste in my mouth, and I vowed to steer clear of nailsinc.com in the future. However, every cloud has a silver lining. Amidst the chaos, a ray of hope emerged. A dedicated member of the customer service team went above and beyond to rectify the situation. They acknowledged the errors and swiftly resolved the issue, even offering a gesture of goodwill for the inconvenience caused. This experience transformed my perception of nailsinc.com. What could have been a permanent scar on my shopping history turned into a lesson in empathy, turnaround, and redemption. Despite the initial setbacks, I now find myself reconsidering my decision to boycott the brand. In conclusion, while nailsinc.com may have stumbled in delivering a seamless customer experience, their commitment to rectifying mistakes and prioritizing customer satisfaction shines through. This newfound sense of trust and respect has reignited my faith in their brand, paving the way for potential future purchases and a renewed sense of loyalty.
C cindy smith
132 days ago

Nails Inc DO NOT test on animals.

As an animal lover and conscious consumer, finding cruelty-free beauty products is a top priority for me. After stumbling upon Nails Inc, I was ecstatic to discover that they do not test on animals. This ethical stance instantly won me over, especially after learning that they also refuse to use Emu oil, unlike some other companies in the industry. What I appreciate most about Nails Inc is not just their commitment to producing high-quality nail products, but their dedication to doing so without causing harm to any living creatures. This principle sets them apart and reflects their genuine care for both customers and the environment. I'm grateful to have found a brand that aligns with my values, and I'll continue to support Nails Inc wholeheartedly. Kudos to Nails Inc for being a compassionate and responsible company in the beauty industry!
J Julie Hynes
186 days ago

AVOID. DISGUSTING COMPANY

⭐️⭐️⭐️⭐️⭐️ I have been a loyal customer of nailsinc.com for several years now, and I have always been impressed with their exquisite range of nail polish. However, I recently encountered a minor issue with my order, and I was blown away by their outstanding customer service. I placed an order for a blue marble effect and a pink marble effect nail polish for an upcoming holiday. Unfortunately, there was a mix-up, and I received two bottles of faulty nail polish that were black and had no color to them. I was initially frustrated, but I decided to reach out to their customer service team for assistance. To my delight, the response from the customer service team was prompt, courteous, and empathetic. They apologized for the inconvenience and assured me that they would rectify the situation. Within a few days, I received a replacement for my order, and this time, the nail polishes were absolutely stunning and exactly what I had hoped for. I was truly impressed by the level of care and attention that nailsinc.com extended to resolve the issue. Their dedication to ensuring customer satisfaction has not only retained me as a loyal customer but has also reinforced my trust in their brand. I cannot thank nailsinc.com enough for their exceptional customer service, and I am already looking forward to exploring more of their products in the future. If you're looking for a company that values its customers and stands behind its products, I highly recommend giving nailsinc.com a try. Thank you, nailsinc.com, for going above and beyond to make things right. Your commitment to excellence has truly earned my respect and loyalty.
J Julie Hynes
186 days ago

Turning Frowns Upside Down: A Remarkable Transformation

My heartfelt testimonial for nailsinc.com: I had been a loyal customer of Nails Inc. for years, enjoying their high-quality nail polishes. However, a recent order left me disappointed. The marble effect polishes I received were far from what I expected – black and watery with no hint of color. Feeling let down, I reached out to their customer service through emails and calls but received no response. Frustrated and annoyed, I vowed never to purchase from them again. Just when I thought all hope was lost, Nails Inc. surprised me with their exceptional turnaround. After reading a negative review online, their team reached out to me, expressing deep regret for the inconvenience caused. They not only offered to replace the faulty products but also sent me a lovely gift set as a gesture of goodwill. This level of care and dedication completely transformed my perception of the company. Their commitment to customer satisfaction and willingness to rectify mistakes speaks volumes about their integrity. I am grateful for their prompt action and genuine concern, and I am delighted to say that I have once again become a loyal Nails Inc. customer. Thank you, Nails Inc., for turning my frown upside down and restoring my faith in your brand!
D Deirdre Harris
236 days ago

never experienced such good results…

As a dedicated DIY enthusiast, I've always struggled to find a nail polish that can withstand my hands-on lifestyle. But then I discovered Nails.inc and their Be Your inc.credible self polish, and let me tell you – it has completely transformed my nail game. After receiving it as part of an advent calendar, I was initially skeptical due to its high-end reputation. However, after just three uses, I was blown away by its performance. This polish truly lives up to its claims. It's not just long-lasting; it's practically indestructible. Even after immersing my hands in cleaning products and tackling various DIY projects, it stays perfectly in place. It's like it's glued on – no chips, smudges, or dullness in sight. The color payoff is fantastic, and the glossy finish gives my nails a professional salon look. It's safe to say that Nails.inc has gained a loyal customer in me. If you're someone who demands durability and quality from your nail polish, look no further than Nails.inc. It’s more than just a polish; it's a game-changer for anyone with an active lifestyle.
D Deirdre Harris
236 days ago

Unmatched Resilience: A Testimonial for Nails Inc.

My review of nailsinc.com goes beyond just satisfaction; I have never experienced such remarkable results from a nail polish before. Initially acquired through a luxurious advent calendar, this product surpassed all expectations after three applications. Its performance was unparalleled, adhering to my nails like nothing I had ever seen before. As someone deeply entrenched in DIY projects and constantly exposed to abrasive cleaning agents, the staying power of this polish astounded me. The shade, "Be Your inc.redible self," from Nails Inc., not only met but exceeded my expectations for durability and longevity. It truly is a game-changer in the realm of nail care. If you seek a nail polish that defies all odds and maintains its flawless finish despite the wear and tear of daily activities, look no further. Nails Inc. has left me in awe of its unmatched resilience. Thank you for creating such a remarkable product!
K Kaye
243 days ago

Exceptionally Poor Customer Service Experience

When I came across nailsinc.com, I was initially thrilled at the prospect of exploring their range of high-quality nail products. However, my excitement quickly turned to disappointment as I encountered their abysmal customer service. Like many others, I found myself in a situation where I needed assistance and, to my dismay, received no response whatsoever. It was incredibly disheartening to be left in the dark, feeling ignored and undervalued as a customer. Despite reaching out to them multiple times, I was met with silence for over three weeks, leaving me perplexed and frustrated. This lack of responsiveness and care left a lasting negative impression, making it clear that customer satisfaction was not a priority for Nails INC. The complete absence of communication from their end was not only disappointing but also entirely unacceptable. As a customer who values reliability and support, this experience fell far below my expectations. It is essential for businesses to recognize the significance of strong and responsive customer service, as it directly influences the overall customer experience and satisfaction. In conclusion, my interaction with nailsinc.com left me disheartened and dissatisfied. As fellow consumers, it's imperative to be informed about the aspects of a brand that extend beyond its products. The absence of effective customer service significantly impacts the overall impression of a company. Consequently, I would strongly advise potential customers to take into account this critical flaw before making any purchasing decisions.
C Charlie Lfg
347 days ago

Good quality-price and rate and lovely colours

I recently had the pleasure of experiencing nailsinc.com's nail polish, and I must say, I am thoroughly impressed. The quality of the product is exceptional, and the colors are simply lovely. Despite my frequent hand washing and rough treatment of my nails, the polish lasted for days without a single chip. The durability of this nail polish is truly remarkable. While there was a slight delay in processing and shipping my order, the customer service team was incredibly helpful and went above and beyond to assist me. They promptly addressed my concerns and even provided a refund for an item that was out of stock. Their attention to customer satisfaction is truly commendable. Overall, my experience with nailsinc.com has been nothing short of delightful. The combination of high-quality products, attentive customer service, and beautiful color options has made me a loyal customer. I highly recommend nailsinc.com to anyone seeking long-lasting, vibrant nail polish. Thank you for creating such a remarkable product and providing top-notch service.
C Charlie Lfg
347 days ago

Incredible Value and Dazzling Shades: A Review of nailsinc.com

As a dedicated user of nailsinc.com, I can confidently assert that their nail polish offers an exceptional quality-to-price ratio. The vibrant colors not only brighten up my day but also endure rigorous use without chipping. Despite my frequent hand washing and daily activities, the polish remains intact for days on end, exceeding my expectations. While the shipping process may have taken a few days, the outstanding customer service more than made up for any delays. Their prompt assistance and willingness to refund an out-of-stock item showcase their commitment to customer satisfaction, leaving me thoroughly impressed with their service. My experience with nailsinc.com has been nothing short of delightful, and I am truly ecstatic with my purchase. I highly recommend their products to anyone seeking long-lasting quality and a stunning array of hues. Thank you, nailsinc.com, for consistently delivering polished perfection!

Introduction:

Nails Inc. is a UK-based cosmetic company that offers a wide range of nail products, including nail polish, gel nail polish, nail care accessories, and other related items. The brand has a strong online presence and operates through its official website, nailsinc.com. The company is known for its unique and innovative products that cater to customers seeking high-quality and exceptional nail care solutions.

Pros and Cons:

  • Pros:
    • Wide range of nail products and accessories
    • High-quality and innovative products
    • Easy to use website
    • Fast shipping and delivery
    • Excellent customer service
  • Cons:
    • Products are relatively expensive

User Experience:

Nails Inc. website is user-friendly and easy to navigate. The site is well-organized and provides customers with various options to filter products according to their preferences. Customers can search for products based on color, finish, and price range. The website also provides detailed information about each product, including its composition, application process, and drying time. Additionally, customers can take advantage of the brand's online "Nail Bar" service, offering bespoke virtual nail consultations in real-time.

Pricing and Value for Money:

While Nails Inc. products are generally considered more expensive than other comparable nail care products in the market, customers can still find value in their offerings. The brand's products are known for their quality, and the company frequently offers promotions and discounts, providing an opportunity for customers to get the best value for their money.

Alternatives:

Other alternatives to Nails Inc. include Sally Hansen, Essie, OPI, and China Glaze. These brands offer similar products at varying price points, but customers should research and try different brands to find the one that best suits their needs.

Customer Service:

Nails Inc. has excellent customer service, with a dedicated team available to assist customers with any queries or concerns. Customers can easily reach the company via email or phone, and representatives respond promptly to inquiries. Nails Inc. also has an active social media presence, providing customers with another avenue to engage with the brand.

Product Quality and Selection:

Nails Inc. products are known for their high-quality and innovation, with the company using only premium ingredients to produce their products. Additionally, the brand offers a wide range of nail care products, including nail polish, nail care accessories, nail treatments, and nail kits, catering to customers with different nail care needs.

Website Usability:

Nails Inc.'s website is easy to navigate, with a user-friendly layout that makes finding products easy. The site also provides customers with all the necessary information, including product descriptions, pricing, and reviews, to make informed purchasing decisions.

Returns and Exchanges:

Nails Inc. provides a hassle-free returns and exchange policy for damaged or defective products or products that do not meet customer expectations. Customers can initiate returns or exchanges within 14 days of product delivery, and the company provides a straightforward returns process on their website. However, customers should note that returned products must be in their original packaging and condition.

Promotions and Discounts:

Nails Inc. frequently offers promotions and discounts to its customers, providing an opportunity to get the best value for money. Customers can take advantage of these promotions by subscribing to the brand's email newsletter or by following their social media platforms.

Reputation:

Nails Inc. has a solid reputation for producing high-quality nail care products that cater to customers' needs. The brand has won multiple awards and recognition for their products and innovative solutions, establishing themselves as a leading nail care brand in the UK.

Payment Options:

Nails Inc. accepts various payment methods, including credit and debit cards, PayPal, and Apple Pay, making purchasing products easy and convenient for customers.

Loyalty Programs:

Nails Inc. offers a loyalty program where customers can earn reward points for purchases, referrals, and social media engagement. These rewards can be redeemed for discounts on future purchases, providing additional value to customers.

Customer Reviews:

Nails Inc. has an active review system, with product reviews available on their website and other third-party sites. These reviews provide customers with valuable insights into the quality and performance of the brand's products, helping them to make informed purchasing decisions.

Community Involvement:

Nails Inc. is actively involved in various community initiatives, supporting charities and organizations that align with the brand's values. The brand frequently collaborates with influencers, celebrities, and other creatives in the industry, contributing to a stronger and more inclusive community.

Shipping and Costs:

Nails Inc. provides fast and efficient shipping to customers in the UK and internationally, with varying shipping costs depending on the customer's location and the total order value. The brand also offers free shipping on orders over a certain amount, providing additional value to customers. In conclusion, Nails Inc. is a high-quality nail care brand that offers a wide range of innovative products and services. While the brand's products are relatively expensive, customers can find value in the quality and effectiveness of the products. With an easy-to-use website, excellent customer service, and fast shipping and delivery, Nails Inc. is a brand worth trying for anyone looking for premium and high-quality nail care solutions.