Users Voice for Name

26% users rated Terrible
4% users rated Poor
0% users rated Average
2% users rated Very Good
67% users rated Excellent
Pie Chart Review Representation for Name
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User Interface
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Review article published on: 09 Nov 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1.8 4.5 4.8 3.8 4.7 1
Oct 2022 3 4.7 4.3 3.7 4.6 1
Nov 2022 4.3 4.2 2.4 5 4.9 1
Dec 2022 5 5 5 5 5 5
Apr 2023 4.8 3.3 1.7 2.7 4.6 1
Line Chart for Rating of peer stores

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Detailed Name Review by

Introduction

Name.com is a popular domain registrar that offers a range of services to help businesses and individuals create and manage their online presence. The company was founded in 2003 and has since grown to become one of the most trusted and reputable names in the industry. Name.com offers a wide selection of domain extensions, website hosting, website builder, and other services that make it easy for anyone to get online.

Pros and Cons

Pros:
  • Wide selection of domain extensions
  • User-friendly website builder
  • Competitive pricing
  • Responsive customer support
Cons:
  • Limited hosting options
  • No dedicated server option

User Experience

Name.com offers a user-friendly website with a clean and modern design. The site is easy to navigate and has a search function that makes finding the right domain extension or hosting plan a breeze. The site is also mobile-friendly, allowing users to manage their accounts on-the-go.

Pricing and Value for Money

Name.com offers competitive pricing for its services. The company offers a variety of pricing plans that cater to different needs and budgets. The company also offers promotional discounts and deals that can help users save money on their purchases.

Alternatives

Some alternatives to Name.com include GoDaddy, Bluehost, and Namecheap. These companies offer similar services at varying prices and have their own unique features and benefits.

Customer Service

Name.com offers excellent customer service. The company provides 24/7 customer support via phone, email, and live chat. Users can also access a knowledge base with articles and tutorials to help them with their website creation and management.

Product Quality and Selection

Name.com offers a wide selection of domain extensions, website hosting, and website builder options. The company sources products from reputable providers to ensure quality and reliability.

Website Usability

Name.com's website is easy to use and navigate. The site has a minimalist design that makes it easy to find the right products and services. The site is also mobile-responsive, allowing users to manage their accounts from their smartphones and tablets.

Returns and Exchanges

Name.com offers a 30-day money-back guarantee on some of its services. If users are not satisfied with their purchases, they can request a refund within 30 days of the purchase date.

Promotions and Discounts

Name.com offers promotional discounts and deals regularly. Users can check the company's website or subscribe to the newsletter to stay updated on the latest deals and discounts.

Reputation

Name.com has a solid reputation in the industry. The company has been around for over a decade and has established itself as a trusted and reliable provider of domain registration and website management services.

Payment Options

Name.com accepts most major credit cards, PayPal, and Alipay. The company also accepts wire transfers and money orders for some plans.

Loyalty Programs

Name.com does not offer a loyalty program at this time.

Customer Reviews

Overall, customers have positive feedback about Name.com. The company receives high ratings for its customer service, product quality, and pricing.

Community Involvement

Name.com is committed to giving back to the community. The company has donated funds to various charitable organizations and encourages its employees to volunteer and support local causes.

Shipping and Costs

Name.com does not have shipping costs as all of its services are provided online. The costs for its services vary depending on the type of service and pricing plan selected. Users can compare and choose the plan that best fits their needs and budget.

Name Recent User Reviews

User Rating

5 stars

88

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Reviewer Name: Carol Elizabeth Long

Review Submission Date: 2022-12-25

Review Title: Prompt and expert cheerful attention
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Review Description: Prompt and expert cheerful attention

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Reviewer Name: Lexida Pc

Review Submission Date: 2022-12-25

Review Title: deserve 10 of 10 thanks alot
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Review Description: deserve 10 of 10 thanks alot

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Reviewer Name: Asim Naseem

Review Submission Date: 2022-12-24

Review Title: Access to support within a minute on Saturday!
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Review Description: I was able to get in touch with a support technician Pat on a Saturday morning with in a minute. Pat guided provided me a step-by-step instruction to create a subdomain.I highly recommend name.com

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Reviewer Name: Mikel Berger

Review Submission Date: 2022-12-23

Review Title: Brianna was detail-oriented and found…
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Review Description: Brianna was detail-oriented and found two issues in our setup that solved the problem. Very helpful!

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Reviewer Name: Retno Wuryani

Review Submission Date: 2022-12-23

Review Title: Very Helpful & Quick Problem Solver
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Review Description: Anthony is very helpful & quick in giving solution. Thankyou!

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Reviewer Name: Tyler

Review Submission Date: 2022-12-23

Review Title: Dayle helped me quickly and…
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Review Description: Dayle helped me quickly and efficiently. Very good customer service and I will continue doing business with Name.com because of this.

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Reviewer Name: Choosy Fingers

Review Submission Date: 2022-12-22

Review Title: Shie was a great help in helping with…
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Review Description: Shie was a great help in helping with my questions. Response time was quick and the conversation was polite.

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Reviewer Name: Ernest

Review Submission Date: 2022-12-22

Review Title: Excellent Customer Service
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Review Description: Good support and patience from the Agent Angel to take me through whatever i needed. She was of good help

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Reviewer Name: Chovitta Ariza

Review Submission Date: 2022-12-21

Review Title: Christian answered my questions and…EDUCATED me along the way, Thank you!
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Review Description: Christian took the time to understand my questions before responding. In his response he went above and beyond to provide me links to resources to increase my knowledge and understanding. Christian sets a great example of professionalism to follow in customer service providing clear, concise chat support. Thank you.

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Reviewer Name: Myint Myat Han

Review Submission Date: 2022-12-20

Review Title: Best solution service and it really…
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Review Description: Best solution service and it really help for me about ssl reissues and reinstall case.