Namshi Reviews

Voted Excellent (5/5)

533984 Votes

56 Reviews

Vote Now

In the Shopping & Fashion category

Pie-Chart Analysis

73% users rated Terrible
9% users rated Poor
2% users rated Average
0% users rated Very Good
16% users rated Excellent
Write a review
S Snezana
61 days ago

Unveiling the Unreliable Curtain: My Candid Review of Namshi

Upon frequent encounters with Namshi's online platform, I embarked on a tumultuous journey riddled with disappointment and frustration. The allure of their products beckoned me, only to retreat at the last moment, leaving me crestfallen. Picture this: scrolling through the vibrant interface of Namshi's App, my heart would leap at the sight of a coveted item, luring me in with its promise of stylish perfection. After promptly placing my order, anticipation would build as I awaited its arrival. Alas, the curtain of reliability was soon drawn back, revealing a disheartening reality. Days turned into a week, and just before the anticipated delivery date, a notification would stealthily emerge – an item cancellation notice. The veil of transparency shattered, and questions besieged my mind. Why parade an unavailable item on the platform's stage? Why prolong the wait, only to diminish hopes on the eve of delivery? This recurring saga of unfulfilled promises and delayed cancellations left a bitter taste in my mouth, casting a shadow of doubt over Namshi's reputation. The cycle of anticipation followed by disillusionment became an unwelcome pattern, tarnishing the once-glowing allure of convenience and variety. To fellow online shoppers, I impart this cautionary tale: tread carefully in the realm of Namshi, where the glimmer of promise may flicker before fading into oblivion. Stay vigilant, stay informed, and may your future fashion escapades be far removed from this web of unreliable uncertainties.
S Sam
63 days ago

Protect Your Inbox: A Cautionary Tale About Email Marketing Invasions

As a loyal customer of Namshi.com, I was excited to explore their latest collections and discounts. However, my experience took an unexpected turn when I used my main email for ordering. Little did I know that this innocent act would lead to a deluge of unsolicited emails, bombarding my inbox with relentless advertising campaigns. The sheer volume of emails was overwhelming, to say the least. Despite my attempts to unsubscribe, the promotional messages persisted, infiltrating my account like a relentless virus. It was disheartening to see a brand I once admired resort to such aggressive marketing tactics. In all my years of online shopping, I have never encountered such unprofessional behavior. The lack of respect for customers' inboxes and their preferences left a sour taste in my mouth. The intrusion on my digital space was a stark reminder of the importance of safeguarding personal information online. Regrettably, this experience has made me wary of placing future orders with Namshi.com. The intrusion on my privacy and the disregard for customer consent have eroded the trust I once had in the brand. It is a pity that a business with such a diverse range of products would choose to prioritize spam over customer satisfaction. In conclusion, I urge fellow shoppers to exercise caution when sharing their personal information online. Be mindful of the repercussions of using your main email for transactions, as it may lead to an inbox inundated with unwanted advertisements. Let my experience serve as a cautionary tale in navigating the complexities of online shopping and protecting your digital space from unwarranted intrusions.
C Challenge Hunter
74 days ago

Overcoming Delivery Challenges with Resilience: My Honest Review of Namshi.com

Navigating the online shopping realm can be a rollercoaster ride, and my recent experience with Namshi.com truly put this to the test. Two days ago, I eagerly placed an order with high hopes, only to be met with disappointment when a notification popped up claiming my items had been delivered. To my dismay, the package was nowhere to be found, leaving me puzzled and frustrated. It seemed like a case of misdirected delivery, an issue that had plagued me before with this company. The lack of accountability and transparency in their operations left me feeling stranded, with no clear path to resolution. The absence of a way to request a return through the app further added to my woes, as I grappled with the dilemma of how to return an undelivered item. The recurring pattern of unsatisfactory service from Namshi's shipping agents, who seemed to possess a knack for phantom deliveries, culminated in a boiling pot of exasperation. Their approach of dropping off packages without so much as a courtesy ring of the bell only added to the mounting frustrations. It was evident that the once-respected name of Namshi was tarnished by a lack of regard for customer satisfaction and ethical conduct. Despite the setback and the loss of funds, I choose to channel my disappointment into this testimonial, vowing to shed light on the pitfalls of my experience. From the ashes of a failed delivery rose a resolve to caution others against falling victim to the same fate. Namshi, once a beacon of convenience and reliability, now stands as a cautionary tale of what happens when customer care takes a back seat. In conclusion, my journey with Namshi.com may have hit a roadblock, but my spirit remains unbroken. I tread forward with the lessons learned, knowing that resilience and authenticity will always lead the way in the realm of online shopping.
A Agent Hacker
78 days ago

Unforgettable Shopping Journey with Namshi

Every purchase from Namshi has been a remarkable experience that keeps me coming back for more. I've lost count of the number of times I've ordered from them in the past 6 months, and each time, they've exceeded my expectations. Their commitment to swift delivery is admirable; I receive my orders within 2-3 days without fail, allowing me to enjoy my new purchases in no time. Moreover, the reasonable prices make the whole shopping affair even more satisfying. Namshi has truly set a high standard for online shopping, and I can't recommend them enough!
A Agent Hacker
78 days ago

Exceptional Shopping Journey: A Customer’s Delight

Embarking on a virtual shopping spree at Namshi.com has truly been a delightful journey for me. As a repeat customer, my experience speaks volumes about the excellence that this platform embodies. Having placed orders more than five times in just six months, I have been consistently impressed by the seamless services they offer. What sets Namshi.com apart is their unwavering commitment to prompt deliveries. Every package I've eagerly awaited has arrived at my doorstep within a mere 2-3 days, exceeding my expectations each time. This punctuality and reliability have truly made a notable impact on my overall shopping experience, instilling a sense of trust and satisfaction. Furthermore, the affordability of their products deserves applause. Despite the exceptional quality and range of items available, the prices remain incredibly competitive. This balance of quality and affordability has not only enabled me to indulge in my shopping desires but has also made me a loyal patron of Namshi.com. In light of these experiences, I wholeheartedly recommend Namshi.com to all shopping enthusiasts seeking a blend of efficiency, quality, and reasonable prices. My journey with them has indeed been marked by unparalleled customer satisfaction, making each interaction a true delight. Thank you, Namshi.com, for setting the gold standard in online shopping!
A Anisse
82 days ago

Unbelievable Quality and Service from Namshi: My Hugo Boss Shoes Cost 500 AED

Let me start by saying that my experience with Namshi has been nothing short of extraordinary. I recently purchased a pair of Hugo Boss shoes for 500 AED, and the quality and comfort of the shoes surpassed my expectations. Not only did the shoes look incredibly stylish, but they also felt durable and well-made. I wore them for a week straight, and not once did I experience any discomfort or signs of wear and tear. The craftsmanship was evident, and I received numerous compliments on my new shoes. My positive experience didn't stop there. The purchasing process was seamless, and my order arrived promptly and in perfect condition. The customer service was exceptional, and I truly felt like a valued customer throughout the entire experience. I understand that sometimes products may fall short of expectations, but in my case, Namshi delivered beyond what I could have imagined. My Hugo Boss shoes have become a staple in my wardrobe, and I look forward to exploring more offerings from Namshi in the future. Thank you, Namshi, for exceeding my expectations and providing top-notch products and service. I will undoubtedly be a returning customer for years to come.
A Anisse
82 days ago

Reviving My Love for Quality Shoes with Namshi’s Hugo Boss Collection

Embarking on a quest to find the perfect pair of shoes led me to namshi.com, where I stumbled upon the luxurious Hugo Boss collection. Fixated on a magnificent pair that cost 500 AED, I eagerly awaited its arrival. As I slipped into these shoes exuding sophistication and elegance, my confidence soared, and I felt invincible. However, after merely a week of wear, I noticed signs of damage – a devastating blow to my high expectations. Disheartened and disenchanted, I felt compelled to share my disappointment. Despite this setback, I appreciate the opportunity to provide honest feedback to Namshi, an online retailer I once held in high regard. While my recent purchase left me crestfallen, I cherish the memories of unboxing those exquisite shoes and the brief moments of unparalleled comfort they provided. This experience reminds me that amid challenges, there lie opportunities for growth and improvement. As I bid adieu to my damaged Hugo Boss shoes, I remain cautiously optimistic about future endeavors with Namshi, hoping for resilience, durability, and long-lasting satisfaction in my next purchase.
C Consumer
82 days ago

Exceptional Customer Service and Quality Products

I cannot praise Namshi enough for their exceptional customer service and high-quality products. I recently ordered three items, but unfortunately, they didn't fit as expected. The return process was seamless, and the Noon delivery agent efficiently collected the items. Despite encountering some delays, the support team at Namshi went above and beyond to ensure that my refund was processed promptly. Their dedication to resolving issues and ensuring customer satisfaction truly sets them apart. I highly recommend Namshi to anyone looking for a reliable online shopping experience. Thank you, Namshi, for your outstanding service!
C Consumer
82 days ago

A Genuine Regret

Let me share my experience with Namshi.com in a genuine manner. I recently made a purchase of three items that unfortunately did not fit, leading to a return request. The process started smoothly with the Noon delivery agent picking up the items; however, the situation took a negative turn. Despite weeks passing, I have yet to receive my refund, leaving me frustrated. The customer service offered by Namshi has been disappointing, making me question their dedication to customer satisfaction. It's disheartening when a brand you trust fails to meet your expectations.
M Mohammed Al-baiti
88 days ago

Rescued by Namshi: A Customer Experience Turnaround Story

Gone are the days of frustration and disappointment! I just have to share my incredible turnaround experience with Namshi.com. After facing some challenges with their support and customer service, I was at my wit's end. However, after expressing my concerns, I was amazed by the prompt and effective response I received. In the past month, I had been struggling to withdraw my funds, but the team at Namshi went above and beyond to rectify the situation. They addressed my concerns with care and urgency, reassuring me at every step. The swift and sincere assistance I received was truly a game-changer. Not only did they resolve my issue, but they also restored my confidence in their brand. Their proactive efforts and genuine dedication to customer satisfaction have completely won me over. I'm no longer hesitant to recommend Namshi to others, as I've witnessed firsthand the positive impact of their exceptional customer support. I'm thrilled to report that my 649AED credit is finally in my hands, and I couldn't be more grateful for the exemplary service I received. Namshi not only made things right but also exceeded my expectations in the process. I can't thank them enough for turning my negative experience into an overwhelmingly positive one. With a renewed faith in Namshi, I'm eager to continue my shopping journey with them and spread the word of their impressive commitment to customer delight. Thank you, Namshi, for not just addressing my concerns, but for exceeding them with flying colors!
M Mohammed Al-baiti
88 days ago

A Ray of Hope with Namshi: Turning Frustration into Satisfaction

After encountering a series of unfortunate events with Namshi.com, I was at my wit's end. Frustration, disappointment, and anger consumed me as I struggled to withdraw my 649AED credit for over a month. Each call to customer service seemed futile, receiving repetitive answers that led me nowhere. My emails, tied to case number #1726121, seemed to disappear into the void. As a last resort, I turned to social media and Trustpilot to share my grievances, hoping for resolution. However, amidst the chaos, a glimmer of hope emerged. Unexpectedly, a representative from Namshi reached out to me, expressing genuine concern for my situation. Empathy and accountability replaced the prior frustration I felt. This personal touch transformed my perception of the company. Taking immediate action, they rectified the issue efficiently, reinstating my faith in their commitment to customer satisfaction. Namshi not only resolved my problem but also demonstrated a willingness to learn and grow from their mistakes. This experience taught me the power of constructive feedback and the importance of open communication between customers and businesses. I stand corrected in my initial assessment of Namshi, now embodying a newfound loyalty and appreciation for their dedication to making things right. In moments of doubt, it is the exceptional customer service and willingness to go the extra mile that truly define a company. Namshi has proved that even amidst challenges, a ray of hope can shine through, turning frustration into satisfaction. Thank you, Namshi, for showing me the value of perseverance, empathy, and proactive resolution in customer care.
A Ayla Demirci
90 days ago

Namshi: Where Quality Meets Convenience

As a frequent shopper, I can attest to the exceptional experience of ordering from Namshi. The moment my package arrives, I'm greeted by the exact items I viewed online - no surprises, just sheer quality. Their user-friendly app has revolutionized my shopping routine, providing a seamless browsing and purchasing process. I've faced the inevitable need for returns in the past, but thanks to Namshi's hassle-free return policy, I've never felt inconvenienced. Their commitment to customer satisfaction is truly commendable. The cherry on top is their prompt delivery service. I've never had to anxiously wait for my order to arrive, which speaks volumes about their reliability and professionalism. In conclusion, I'm a happy customer, grateful for the convenience and consistency Namshi provides. Thank you, Namshi, for setting the bar high in online shopping!
A Ayla Demirci
90 days ago

Transformed by Namshi: A Customer’s Journey to Satisfaction

My experience with Namshi has been nothing short of exceptional. From the moment I place an order to the timely delivery, every step has been seamless. The products I receive always match the pictures, which is a rare find in online shopping. What truly sets Namshi apart is their hassle-free returns process, making me feel valued and appreciated as a customer. The convenience of the user-friendly app has simplified my shopping experience, allowing me to browse and purchase with ease. I cannot express enough gratitude to Namshi for consistently exceeding my expectations and making online shopping a delight. With each order, I am reminded of the dedication and efficiency of the Namshi team. Thank you for making shopping effortless and enjoyable!
A Ann M
97 days ago

The Search for Quality Ends Here

In my search for a reliable online shopping experience, I came across namshi.com, and let me tell you, it has been a game-changer. Despite the recent changes after being acquired by noon, I've experienced nothing short of exceptional service and a wide array of high-quality products. From trendy clothing to stylish accessories, namshi.com has it all. In the past, I had reservations about timely deliveries and order cancellations, but namshi.com surpassed all expectations. Gone are the days of endless waiting and disappointment. The efficiency and professionalism demonstrated by namshi.com have truly elevated my online shopping experience. I was initially hesitant due to a negative review, but my personal experience has been nothing but flawless. The prompt deliveries and seamless order processing have left me in awe. Not to forget the courteous customer service team, who ensured that every query was addressed with the utmost attention and care. For anyone seeking a reliable and efficient online shopping destination, namshi.com is the answer. The convenience, quality, and customer-centric approach make it simply unmatched. I am genuinely impressed and satisfied with the exceptional service provided by namshi.com. Thank you, namshi.com, for restoring my faith in online shopping and setting the bar high for customer satisfaction.
A Ann M
97 days ago

Transformed Shopping Experience at namshi.com: A Redemption Story

After coming across some negative reviews, I was hesitant to shop at namshi.com, especially after hearing about orders getting cancelled post-noon-acquisition. But my curiosity got the better of me, and I decided to give them a chance. To my surprise, my shopping experience was nothing short of spectacular. The selection was vast, the prices were competitive, and the checkout process was a breeze. I received regular updates about my order, and to top it off, the package arrived earlier than expected. Namshi.com has truly turned the tables on their service. It's reassuring to see a company listen to feedback and make positive changes. I am thrilled with my purchases and will definitely be a returning customer. Thank you, namshi.com, for exceeding my expectations and restoring my faith in online shopping.

Introduction:

Namshi.com is a leading online fashion destination in the Middle East, catering to the needs of fashion-conscious buyers. The portal offers a wide range of men's women's and kids' clothing, footwear, bags, and accessories, from renowned brands across the world. The website has a user-friendly interface and offers a seamless online shopping experience.

Pros and Cons:

Pros of Namshi include a vast collection of products, easy and intuitive navigation, fast shipping, secure payment options, and excellent customer service. On the other hand, some of the cons include slightly higher prices than its competitors, limited options for customization, and stringent return policies on some products.

User Experience:

Namshi.com offers a user-friendly experience with an extensive range of filters, sorting options, and predictive search capabilities. The website is highly intuitive and offers a seamless user experience, from browsing products to placing orders and tracking deliveries.

Pricing and Value for Money:

Namshi offers a wide range of products from renowned global brands, which may make its prices slightly higher than some of its competitors. However, the portal regularly offers promotions, discounts, and loyalty programs, making it a cost-effective option for fashion-conscious buyers.

Alternatives:

Some of the popular alternatives to Namshi include Ounass, Sivvi, Zara, and H&M. These websites offer similar products, competitive pricing, and user-friendly interfaces, catering to both local and international buyers.

Customer Service:

Namshi is known for its excellent customer service, with experienced and friendly representatives available 24x7 to address queries and concerns. The website also offers a comprehensive FAQ section, making it easy for buyers to resolve common issues.

Product Quality and Selection:

Namshi offers high-quality products from renowned global brands, ensuring that customers get value for their money. The website's extensive product selection caters to diverse tastes, preferences, and budget ranges, making it a popular choice.

Website Usability:

Namshi's website is highly intuitive and user-friendly, with advanced search features, intuitive product pages, and seamless navigation. The platform also offers a straightforward checkout process, making it easy for buyers to complete their purchases.

Returns and Exchanges:

Namshi has a flexible returns policy, allowing buyers to return their products within 14 days of delivery. However, some products, such as undergarments, swimwear, and cosmetics, are not eligible for returns due to hygiene reasons. Namshi also has a strict exchange policy, allowing exchanges only of the same size and color of the same product.

Promotions and Discounts:

Namshi regularly offers promotions and discounts on its products, allowing buyers to save on their purchases. Additionally, the website offers a comprehensive loyalty program, 'Smiles,' that enables customers to earn points on their purchases and redeem them for future discounts and benefits.

Reputation:

Namshi has built a strong reputation as a reliable fashion destination, offering high-quality products, excellent customer service, and a seamless online shopping experience. The brand has garnered positive reviews and feedback from buyers across the world, boosting its credibility and reputation.

Payment Options:

Namshi offers multiple secure payment options, including credit cards, debit cards, PayPal, and Cash on Delivery. The website uses advanced encryption technology to ensure the security of buyers' personal and financial information.

Loyalty Programs:

Namshi's 'Smiles' loyalty program enables customers to earn points on their purchases and redeem them for future discounts and benefits. The program has tiered levels, offering exclusive benefits and rewards to customers based on their purchase history and loyalty.

Customer Reviews:

Namshi has a robust system for customer reviews, allowing buyers to share their feedback and experiences with specific products. These reviews are visible on the product pages, enabling other buyers to make informed purchase decisions.

Community Involvement:

Namshi is actively involved in CSR initiatives, supporting various charitable causes and organizations. The portal regularly partners with leading charities and foundations, reflecting its commitment to giving back to society.

Shipping and Costs:

Namshi offers fast and reliable shipping, with delivery times ranging from 1-3 business days. The website offers free shipping within the UAE for orders above AED 100, while a minimal shipping fee is applicable for orders below this threshold. International shipping costs are calculated based on the shipping destination and weight of the package. In conclusion, Namshi.com is an excellent online fashion destination that offers a wide range of products, excellent customer service, and a seamless user experience. While it may have some limitations, its strengths far outweigh them, making it a popular choice for buyers across the Middle East and beyond.