Users Voice for Nappyclub

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Nappyclub
Nappyclub Overall rating
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Review article published on: 01 Oct 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 1.8 5 5 5
Jan 2023 5 3 5 3.6 5 3.3
Feb 2023 5 5 3.4 5 5 5
Mar 2023 5 5 3.1 5 5 5
Line Chart for Rating of peer stores

Detailed Nappyclub Review by

Introduction is an online marketplace that specializes in baby and toddler care products. The company is based in Russia and offers a wide range of products that cater to the needs of parents and caregivers for their little ones. is known for its high-quality products, excellent customer service, and competitive prices.

Pros and Cons

Some of the pros of shopping at include a vast selection of baby products, affordable prices, great customer service, reliable shipping, and easy returns. Some of the cons include limited payment options, occasional out-of-stock items, and delivery times may vary depending on the location.

User Experience is easy to use and navigate, with a simple and clean layout. Customers can easily browse through the various categories of products, such as diapers, wipes, baby food, and more. The website also offers a search function that allows users to find specific items quickly. The checkout process is straightforward and intuitive, making it easy to place an order.

Pricing and Value for Money offers competitive prices on its products that are often lower than other online retailers. The website also offers regular deals and promotions, making it easy for customers to save money while shopping for their little ones. The quality of their products is excellent and worth every penny spent.


Some of the popular alternatives to include Amazon, Walmart, and Target. However, offers unique and high-quality products that are difficult to find through other retailers.

Customer Service offers excellent customer service, with a dedicated team available to answer questions and resolve any issues promptly. They also provide an extensive FAQ section and blog with useful information and tips for parents and caregivers.

Product Quality and Selection offers an extensive selection of high-quality baby products, including diapers, wipes, formula, baby food, clothing, and more. They only work with reputable brands that ensure the best quality for their customers.

Website Usability has a user-friendly website that is easy to navigate, with intuitive menus and quick search functions. The website is also very responsive, making it easy to shop from any device.

Returns and Exchanges offers a hassle-free returns policy, with easy returns and exchanges for defective or damaged products. Customers can also return products if they are not satisfied with their purchase.

Promotions and Discounts regularly offers promotions and discounts that allow customers to save money while shopping for their little ones. Customers can sign up for the company's newsletter to receive updates on the latest deals and promotions.

Reputation has an excellent reputation for providing high-quality products and excellent customer service. The website has many positive customer reviews and is highly recommended by parents and caregivers.

Payment Options

Currently, only accepts payments through Visa or Mastercard.

Loyalty Programs does not currently offer a loyalty program.

Customer Reviews

Customers have given overwhelmingly positive reviews, praising the company for its high-quality products and excellent customer service.

Community Involvement is committed to giving back to the community and regularly donates a percentage of its profits to various charities and organizations.

Shipping and Costs

Shipping costs vary depending on the order's size and destination. However, offers free shipping on orders over a certain amount. The website provides detailed information on shipping costs and delivery timescales.