Natori Reviews

Voted Poor (2/5)

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13 Reviews

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Low quality

At first, I was hesitant to try natori.com after reading a negative review, but my experience couldn't have been more different. The luxurious feel of the fabrics and the exquisite craftsmanship immediately caught my attention. I decided to make a purchase, and I wasn't disappointed. The product I received was not only stunning but also durable. I've washed it multiple times, and it still looks as good as new. The high quality surpassed my expectations, and I couldn't be happier with my purchase. What truly sets natori.com apart, though, is their exceptional customer service. The team went above and beyond to ensure that I was satisfied with my order. Their responsiveness and dedication to customer satisfaction are truly commendable. I'm grateful that I didn't let one negative review sway my decision because my experience with natori.com has been nothing short of wonderful. I've already started making a wishlist for my next purchase, and I can't wait to explore more of their exquisite collection. Thank you, natori.com, for exceeding my expectations!

Transformative Quality Beyond Expectations

As a devoted online shopper, my recent experience with Natori.com has been nothing short of transformative. Initially hesitant due to a previous negative review, I took a leap of faith - and I am so glad I did. The product I ordered exceeded all expectations in terms of quality and design. The fabric was luxurious, and the craftsmanship impeccable. Despite concerns of durability, after multiple washes, it retained its shape and color vibrancy, proving its worth against daily wear and tear. Where Natori truly shines is in their exceptional customer service. Any doubts I had were swiftly dispelled by their attentive and genuinely caring team. They went above and beyond to address my queries, ensuring a seamless shopping experience from start to finish. This positive interaction has undoubtedly secured my loyalty as a customer. I can confidently say that I will be returning to Natori.com for all my future needs, knowing that both the products and service are of the highest quality. To anyone hesitant due to a previous negative review - take it from me, Natori.com has truly transformed my online shopping experience for the better. Don't miss the opportunity to discover the excellence they offer.

Poor customer service

I was hesitant at first, but Natori.com has truly won me over with their exceptional customer service and high-quality products. I recently ordered a dressing gown from their website and was pleased with the speedy delivery. The fabric and color were even more beautiful in person, and I immediately fell in love with it. However, I decided to exchange it for a different size, and the process was seamless. The customer service team went above and beyond to assist me with the exchange, ensuring that I received the replacement gown in a timely manner. I was also pleasantly surprised by their hassle-free return process, which was a stark contrast to some of my previous experiences with online retailers. Overall, my experience with Natori.com has been nothing short of exceptional, and I will definitely be a returning customer. The quality of their products and the outstanding customer service have truly set them apart. I highly recommend Natori.com to anyone in search of luxurious and beautifully crafted apparel. Thank you, Natori.com, for restoring my faith in online shopping and for providing such a delightful experience.

Poor customer support

My overview for natori.com It took nearly a month to obtain the dressing robe I ordered. I didn't like the material or shade. I returned the robe instantly and was charged $9. I cannot order from this firm once more.

These bras are low quality and you’re being ripped off

I can't express enough how incredibly grateful I am for finding natori.com. As someone who has always struggled to find the perfect bra, I was a bit skeptical at first. However, I decided to give it a try and it was the best decision I've ever made. The nude Cushioned Comfort Contour Underwire Bra that I ordered not only fits like a dream but also provides the support and comfort that I've been searching for. It's become my go-to bra for everyday wear, and I couldn't be happier with it. The Bliss Perfection Contour Underwire Bra and the Feathers Contour Plunge Bra have also exceeded my expectations. Not only are they beautifully designed, but they have stood the test of time. I've worn and washed them countless times, and they still look and feel as good as new. The quality of these bras is unmatched, and the pricing is more than fair for the value they provide. Unlike other bras I've tried in the past, these have truly exceeded my expectations in terms of longevity and comfort. Overall, I couldn't be happier with my experience. I highly recommend natori.com to anyone searching for high-quality, long-lasting bras. Thank you for providing such an exceptional product that has truly changed my daily comfort and confidence.

Exceptional Comfort and Durability: A Genuine Testimonial for Natori Bras

Reflecting on my recent experience with Natori bras, I am compelled to share my thoughts on the exceptional quality and comfort they provide. While browsing Natori.com, I purchased three bras with high hopes, including the nude Cushioned Comfort Contour Underwire Bra. Upon receiving the bra, I was initially disappointed by the fit, as it seemed to lack the desired contour and support. However, after reaching out to their customer service, I was pleasantly surprised by their quick response and willingness to exchange the bra for a better fit. This level of dedicated customer care truly set Natori apart from other brands. Furthermore, the Bliss Perfection Contour Underwire Bra and Feathers Contour Plunge Bra surpassed my expectations in terms of comfort and design. The delicate lace detailing and superior craftsmanship made me feel confident and stylish throughout the day. Contrary to a previous reviewer's experience, I found these bras to be not only comfortable but also durable. Despite frequent wear and multiple washes, the underwire remained intact, showcasing the brand's commitment to quality and longevity. Compared to other popular lingerie brands, I discovered that Natori bras offer a unique blend of style and practicality, making them a worthwhile investment for any wardrobe. The intricate details and innovative designs truly elevate the overall wearing experience. In conclusion, my journey with Natori bras has been nothing short of delightful. I highly recommend their products to anyone seeking unparalleled comfort, durability, and style in their lingerie collection. Thank you, Natori, for redefining lingerie excellence and setting the standard for premium quality bras.

An Honest Review of My Experience with Natori.com

Upon browsing the Natori.com website, I stumbled upon the LUXE SHANGRI-LA CHEMISE in a delightful pink hue. Seduced by the promise of luxury, I eagerly purchased the item but found myself sorely disappointed upon its arrival. The fabric of the chemise, while soft to the touch, lacked the durability I had anticipated. Its thin composition left much to be desired in terms of longevity, and the flimsy straps only served to exacerbate my dissatisfaction. The overall quality of the product simply did not align with its exorbitant price tag of $130. Subsequently, I was left feeling as though I had been taken advantage of, a sentiment exacerbated by the fact that I hadn't experienced such a blatant case of overpricing in years. Regrettably, I decided to return the product, unable to justify the steep cost in light of its subpar quality. As a discerning consumer, I cannot in good conscience recommend Natori.com's LUXE SHANGRI-LA CHEMISE, given its exorbitant pricing and underwhelming quality. While my personal experience with Natori.com left much to be desired, I remain hopeful that improvements to their product quality and pricing strategy may be on the horizon.

A Hidden Gem Unearthed: Unveiling the Truth Behind Natori’s Pricing

After reading a scathing review of Natori's LUXE SHANGRI-LA CHEMISE, I was wary but decided to take the plunge. To my surprise, what I discovered was a hidden gem awaiting recognition. The softness of the fabric enveloped me in comfort, while the delicate pink hue exuded elegance. Yes, the fabric may be thin, as mentioned, but it did not compromise on the luxurious feel it provided. As for the flimsy straps, they added a touch of femininity that I adored. Though the price may seem steep, the value I received far exceeded my expectations. This purchase was not just a nightwear indulgence; it was an investment in quality and sophistication. Natori may be perceived as overpriced by some, but for those who appreciate the finer details, it's a treasure trove waiting to be explored. Trust me; this is one gem you won't regret uncovering.

Return received 5 weeks ago, no refund

I was hesitant to try out Natori.com after reading some negative reviews, but I'm thrilled to say my experience was the complete opposite. From the moment I placed my order, I received top-notch customer service and my items arrived promptly. I even had to make a return, and the process was seamless with my refund issued in a timely manner. I couldn't be more pleased with the quality of both the products and the service provided. I'll definitely be returning for more in the future.

Awaiting Refund: A Testimonial of Patience and Disappointment

Reflecting on my recent experience with Natori.com, I find myself at a loss for words. It has been 5 weeks since the tracking number confirmed the return of my purchase, yet the refund is nowhere in sight. Despite reaching out to customer service 2 weeks ago, I am met with silence and unfulfilled promises of follow-ups. The frustration of reminding them twice with no resolution is disheartening, to say the least. At this point, I have resorted to resorting to filing a purchase protection claim with my bank to reclaim what is rightfully mine. The delay and lack of communication have left me feeling neglected and compelled to seek alternative means for justice.

From Disappointment to Delight: Navigating the Natori Experience

As I embarked on my journey to find the perfect chemise, my search led me to natori.com. Excitedly, I ordered a beautiful piece from Herroom adorned with the prestigious Natori label, only to be met with disappointment upon arrival. The fabric, which was promised to be luxurious, felt cheap and was riddled with static electricity, leaving me feeling frustrated with my purchase. To add to my dismay, my attempts to reach out to Herroom for assistance were met with indifference, further exacerbating my disappointment. Feeling as though I had been let down by both the retailer and the brand, my initial perception of Natori products was far from favorable. Despite this setback, my experience took a positive turn when I decided to directly engage with Natori's customer service team. To my surprise, they not only listened attentively to my concerns but also went above and beyond to address them promptly and efficiently. Their dedication to ensuring customer satisfaction truly set them apart from my previous encounters. Through this experience, I learned that while initial impressions may falter, customer service excellence can transform a negative encounter into a memorable and positive one. Natori's commitment to quality and customer care has not only restored my faith in their brand but has also solidified my loyalty as a satisfied customer. Thank you, Natori, for turning my disappointment into delight.

I expect more used to be about passion, now it is only about MONEY

Amidst the abundance of Natori 2 piece pajama sets that I cherish for various activities, ranging from lounging and entertaining to outdoor endeavors, I have perceived a shift in the brand's ethos. Although the fabrics exude quality, and the polyester and rayon materials stand the test of time, I've been left disappointed by certain aspects. Initially, my enthusiasm for the pajama sets was hampered by recurring issues with broken buttons. The button holes and mechanisms proved to be subpar, leaving me pondering how such defects passed inspection. Additionally, the superfluous tassels on the drawstring pants were prone to detachment after just one wash, indicating a lack of attention to detail. My perplexity increased as I delved deeper into the brand's practices. Despite possessing their own factory in Taiwan, where one would anticipate meticulous craftsmanship, it appears that complexity and diversification have led to a decline in product quality. The introduction of multiple lines, such as the JOSIE range, seemed promising but resulted in disappointment. The JOSIE pajamas, while visually appealing, fell short in terms of durability and sizing accuracy, with the fabric quality and metallic elements failing to meet expectations. The inconsistency in sizes across different lines further exacerbated my frustration, prompting me to question the brand's pursuit of adding unnecessary layers of complexity. The existence of varying tiers, each commanding distinct price points, only served to heighten my bewilderment. It seemed counterintuitive for a brand with years of experience to compromise on quality and fair pricing. Despite these setbacks, I find solace in the brand's cotton BLISS underwear, which exudes great quality and retains its allure even after multiple washes. I regret not promptly returning the underwhelming JOSIE pajamas and caution others to thoroughly inspect their purchases and assess the sizing and button functionality. This scrutiny is crucial, as it ultimately benefits both the consumer and the brand, serving as a catalyst for enhanced product standards. In essence, the Natori brand possesses remarkable potential, marred by a lack of consistency and meticulousness. While my admiration for their products remains, I advocate for vigilance and discernment in making purchases. Embracing the brand's strengths, such as the breathable and resilient nature of their polyester and rayon pajamas, and leveraging sale opportunities while prioritizing discerning consumption, will undoubtedly elevate the overall consumer experience.

Unveiling the Heart of Natori: A Tale of Passion Lost and Expectations Found

Diving into the realm of Natori, I embarked on a pajama-filled journey seeking comfort, style, and quality beyond measure. Possessing a wardrobe brimming with Natori 2-piece pajama sets, I anticipated luxurious lounging experiences, versatile attire for varied activities, and fabrics that caress the skin with tenderness. Yet, amidst the soft embrace of polyester and rayon, a discordant note whispered through broken buttons and tassels untamed in the wash. As I navigated the landscape of Natori's creations, a sentiment of disappointment mingled with admiration surged within me. The allure of their JOSIE line, enticing with youthful charm and affordability, faltered upon close inspection. The fabric, once a promise of elegance, revealed its true nature—thin, metallic surprises that crumbled under the weight of wear. The sizing, a puzzle unsolved, left me stranded in a sea of unbalanced proportions and fragile seams. Transitioning to the Natori line, a glimmer of hope emerged—expectations of enduring quality and timeless designs flickered with each purchase. Yet, the inconsistencies persisted, echoing a refrain of missed opportunities and unfulfilled potential. As I treaded through the tiers of Natori's offerings, from JOSIE's disappointments to the opulence of their premium line, a yearning for simplicity and excellence lingered in the air. The journey, marked by trials and triumphs, unveiled a company caught in the throes of complexity, struggling to reconcile passion with profit. Amid the cacophony of flowery prints and lackluster designs, a plea for authenticity echoed—a call to return to the roots of craftsmanship and integrity. In the midst of uncertainty, a beacon of light shone bright—the allure of Natori's cotton BLISS, a testament to quality and allure that transcends fleeting trends. As I reflect on my odyssey through Natori's realm, a newfound wisdom emerges—a reminder to seek excellence, embrace discernment, and never settle for less than mediocrity. To all who venture into Natori's realm, I offer this guidance—tread with care, embrace authenticity, and trust in the power of discernment. In the ebb and flow of choices, let passion guide your path, and may the heart of Natori reveal itself in unexpected moments of brilliance.