Users Voice for Naukri

64% users rated Terrible
7% users rated Poor
1% users rated Average
7% users rated Very Good
20% users rated Excellent
Pie Chart Review Representation for Naukri
Naukri Overall rating
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User Interface
Quality

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Review article published on: 19 Aug 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.8 3.7 1.4 4.4 2.4
Oct 2022 5 4.3 2.5 1 4.6 2.6
Nov 2022 1.4 2.4 3 5 4.2 4
Dec 2022 5 5 5 2.2 5 5
Mar 2023 1 1.7 5 5 3.6 2.6
Line Chart for Rating of peer stores

naukri.com

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Detailed Naukri Review by

Introduction

Naukri.com is one of the largest online job portals in India, connecting job seekers with recruiters across various industries. The platform has been operational for over two decades and has leveraged technology to create a seamless recruitment process. With over 68 million registered job seekers, naukri.com has a vast talent pool that caters to the hiring needs of various organizations.

Pros and Cons

Pros:
  • Large and diverse talent pool
  • Easy to navigate platform
  • Offers customized job alerts to job seekers
  • Promotes transparency in the hiring process
  • Free registration for job seekers
Cons:
  • Sometimes has irrelevant job postings
  • High competition for certain job roles
  • Most job postings are for mid-level or senior positions

User Experience

Naukri.com offers a user-friendly interface that is easy to navigate. Job seekers can easily create a profile, upload their resume, and apply for jobs. The site offers customized job alerts based on the job seeker's profile, making job search easier. Additionally, recruiters can search for relevant candidates through naukri.com's database, thereby catering to their staffing requirements.

Pricing and Value for Money

Naukri.com offers different pricing plans for recruiters based on their staffing requirements. The basic plan starts at Rs. 8,000, and the premium plan starts at Rs. 19,000. Pricing plans offer varying features such as the number of job postings, access to candidate database, and recruiter branding. The platform offers value for money as it provides recruiters access to a diverse talent pool at a reasonable cost.

Alternatives

Some of the alternatives to naukri.com in India include LinkedIn, Monster India, Shine.com, and Indeed.

Customer Service

Naukri.com offers customer support through phone and email. Additionally, the site offers a chatbot for immediate query resolution. The platform also has a blog that offers job search and career advice to job seekers, catering to their overall career growth.

Product Quality and Selection

Naukri.com has a vast selection of job postings across various industries and job roles. The platform offers job postings from start-ups to established organizations, catering to the needs of job seekers with different career goals. The job postings are generally of good quality, and the platform promotes transparency in the hiring process.

Website Usability

The platform has a clean and easy to navigate design that offers a seamless user experience. The site is streamlined, making it easy for job seekers to search and apply for relevant jobs. The platform's search function offers various filters that help job seekers refine their search by location, salary, and other job preferences.

Returns and Exchanges

Naukri.com offers no returns or exchanges, as it is a job portal and not a product-based company.

Promotions and Discounts

Naukri.com offers various promotional discounts to recruiters, such as discounts on premium plans and promotional credits for sponsored job postings. The platform may also offer discounts during festive seasons.

Reputation

Naukri.com has a strong reputation in the Indian job market, with over 68 million registered job seekers and a vast network of recruiters. The platform has been operational for over two decades and has helped thousands of job seekers find their dream job. The platform's transparency in the hiring process and customized job alerts have further helped establish its reputation.

Payment Options

Recruiters can pay for their naukri.com plans through different payment modes such as credit card, debit card, net banking, or UPI.

Loyalty Programs

Naukri.com does not offer any loyalty program for its users.

Customer Reviews

Naukri.com has generally received positive customer reviews. The platform's large and diverse talent pool and easy to use interface have been appreciated by most users. However, some users have also pointed out that the platform can have irrelevant job postings at times.

Community Involvement

Naukri.com has a blog that offers job search and career advice to its users. Additionally, the platform has tie-ups with various organizations and job fairs to further cater to job seekers' career needs.

Shipping and Costs

Naukri.com does not have any shipping costs, as it is a job portal and not a product-based company.

Naukri Recent User Reviews

User Rating

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Reviewer Name: Ashi Hussain

Review Submission Date: 2022-12-06

Review Title: Low quality.. go for Indeed or Linkedin
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Review Description: I have posted paid advertisement for a very Generic Marketing Role. Experience required is 2 years.the number of applicants received even after 20 days is just one !! . I have posted this job in a tier two city.Marketing roles are one of the common roles that gets published everywhere. i have complained to naukri about the low perfomance and they say Job Posting is an open platform, hence applies depend upon job seekers interest. I have received much higher applicants when i post it on free job boards online

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Reviewer Name: Saju G

Review Submission Date: 2022-11-29

Review Title: worst provider as compare to…
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Review Description: worst provider as compare to indeed.com. I posted one job at a cost of 1920 Rs/- and experience level was 1.5 to 2 year. All i had received was bunch of freshers and their system was showing high relevancy to those applicants. Really dont buy any of their products stay away from this company. Third class provider.

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Reviewer Name: Aji Raj S R

Review Submission Date: 2022-11-25

Review Title: Worst service
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Review Description: The worst experience trying their add on service. Unprofessional and only professional in taking your money

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Reviewer Name: Akhilesh Thakur

Review Submission Date: 2022-10-14

Review Title: Poor services
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Review Description: I have taken a plan from Naukri.com after sending money I did not get a positive response.I have called customer care so many times but no positive response .So I can suggest please improve the services.Atleast deliver the service which you are committing to customer.In January I am looking a good plan with a good company

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Reviewer Name: S S

Review Submission Date: 2022-10-12

Review Title: Exorbitant pricing
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Review Description: Exorbitant pricing, poor customer service and support. Sales and Regional teams in Mumbai arrogant attitude

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Reviewer Name: Varada S Madhu

Review Submission Date: 2022-09-22

Review Title: As I enrolled on the service expecting…
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Review Description: As I enrolled on the service expecting I would get a call from the recruiters and it would be easy for my job search as my leg is fractured I thought it would be convenient to find a job through Naukri. However, nothing much happens. I was unemployed for 6 months and purchased your subscription after Niraj a sales executive explained about the same. However, the result is very poor and I would like to cancel my subscription. Please refund my entire money if not I will be moving legally.

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Reviewer Name: Snehal Desai

Review Submission Date: 2022-07-09

Review Title: Poor Company, Bad software, Poor customer services
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Review Description: Naurki and Naukri Gulf are both pathetic. Sales team is aggressive but services are reactive. The algorithm they use does not match jobs which are off use. You do not get any calls and just keeps sending spams.

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Reviewer Name: Tejaswini Jadhav

Review Submission Date: 2022-07-07

Review Title: This is complete fraud..they ask you to…
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Review Description: This is complete fraud..they ask you to pay money! And assure you about job and refund also but do not do refund though assures about it

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Reviewer Name: shailesh pal

Review Submission Date: 2022-06-15

Review Title: I paid naukari.com 2800 for 3 months…
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Review Description: I paid naukari.com 2800 for 3 months and trust me once you paid they will never going to help you or support for anything. their sales person would tell a lot of lies and once money paid they will not receive ur callSandip Benjamin is one of sales employee had told me to call but now it's been 4 months still waiting for his call......

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Reviewer Name: rajat agarwal

Review Submission Date: 2022-06-06

Review Title: Waste of Money
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Review Description: I Purchased Subscription more than 5 times, Every time I got 2-3 Matching resumes out of 500 Resumes.Then I am using that system to send the mail. But after contacting with the Employees they said, they didn't receive mail.And at last, I want to download the invoice. So, for that I have to mail them. Which they never response.