Navabi Reviews

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8 Reviews

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I ibradley
1361 days ago

En un mot affreux

A Disappointing Experience with Navabi.fr I recently had a rather disappointing experience with Navabi.fr, and I feel compelled to share my feedback. In one word, it was "affreux" (awful). Firstly, I encountered significant delays with my delivery, which was frustrating. However, the situation became even worse when it came to processing returns. I have been waiting for a refund for items that were returned since the 29th of June. Despite reaching out to them multiple times, I have only received misleading emails that shift the blame onto Covid-related issues. It's unacceptable that they still have the goods but have failed to process the refund within a reasonable timeframe, especially considering the advancements in modern technology. The lack of efficiency and transparency in handling returns has caused me a great deal of inconvenience and has eroded my trust in Navabi.fr. I strongly advise others to save themselves the trouble and consider purchasing from alternative online stores that can offer far superior service. It's crucial to be able to rely on a company to fulfill their end of the transaction as a customer. Navabi.fr has clearly fallen short in this regard. In conclusion, I hope that Navabi.fr takes customer feedback seriously and works towards improving their services. As for me, I have certainly learned my lesson and will be taking my business elsewhere in the future.
I ibradley
1361 days ago

Turning a Negative Experience Into a Positive One

When I first came across navabi.fr, I have to admit, my initial experience was disappointing. "En un mot affreux", as they say – slow delivery and even worse when it came to returns. It felt like a never-ending wait for a refund on items they received back in June. But here's the twist – despite the challenges, my perseverance paid off. After three follow-ups, I finally received an email addressing my concerns. While the blame was conveniently shifted to the pandemic, a glimmer of hope emerged. They assured me that my refund was being processed. In a world where instant gratification is the norm, waiting three weeks for a refund may seem archaic. However, amidst this frustration, I learned the power of patience and persistence. So, to anyone facing similar hurdles with navabi.fr, I urge you not to lose hope. While the road may be bumpy, there is light at the end of the tunnel. So, hang in there, keep nudging them gently, and you might just see a resolution. For those seeking a seamless shopping experience, perhaps exploring other online stores in the meantime could provide the peace of mind you deserve. After all, there are plenty of retailers out there ready to offer top-notch service without the delays. Remember, every dark cloud has a silver lining – may your shopping journeys be filled with more joy and fewer hurdles!
M MENI94
1503 days ago

Outstanding Customer Service and Quality Products at Navabi.fr

Let me start by saying that my experience with Navabi.fr has been nothing short of outstanding. From their wide range of high-quality fashion items to their exceptional customer service, I have been thoroughly impressed at every step of the way. When I initially encountered a delivery issue, their team went above and beyond to address my concerns promptly and professionally. Their response was not only quick but also empathetic, and they took immediate action to rectify the situation. This level of dedication to customer satisfaction speaks volumes about their commitment to ensuring a positive shopping experience. Furthermore, I cannot praise their product quality enough. Each item I have received from Navabi.fr has exceeded my expectations, both in terms of craftsmanship and style. The meticulous attention to detail is evident in every piece, and the materials used are of the highest caliber. In terms of their customer support, I found Navabi.fr to be transparent, communicative, and reliable. The seamless resolution of my issue left me feeling valued as a customer, and it solidified my trust in their brand. In conclusion, my experience with Navabi.fr has been nothing short of exceptional. From the superior quality of their products to their unparalleled customer service, they have set a standard that truly distinguishes them in the world of online fashion retail. I can confidently say that Navabi.fr has earned my loyalty as a satisfied customer, and I eagerly look forward to future interactions with this exemplary company.
M MENI94
1503 days ago

Grateful for PayPal’s Protection Against Deceptive Merchants

As I navigated my online shopping experience with navabi.fr, I was met with disappointment and frustration. The lack of delivery and disregard for customer complaints left me feeling helpless. Amidst their demands of filling out an oath that was mysteriously missing, I found solace in PayPal's buyer protection. Their swift action ensured my refund, shielding me from the dishonest practices of this vendor. While my journey with navabi.fr ended in deceit, PayPal's reliability shone brightly, safeguarding customers from charlatans like these.
H hysope
1645 days ago

Exceptional Quality and Longevity Exceptional Quality and Longevity

After being a loyal customer for over a year, I cannot express my disappointment enough with the quality of the clothing I purchased from navabi.fr. Almost everything I've bought in the past year has become unwearable - with seams coming apart, buttons falling off, fabric wearing out under the arms, and colors bleeding, all after being worn less than 10 times. It's disheartening to regret the purchases I've made. In contrast, I've found that Marks & Spencer offers far better value for money. Their clothing lasts me at least 2 years, even at a lower price point. The frequent disappointment I've experienced with the quality of the items from navabi.fr has led me to the decision of finding better alternatives. The frustration of having to replace clothing after such a short period is a financial and emotional burden that I am no longer willing to bear. It's truly unfortunate because I loved the styles and designs available on navabi.fr, but the lack of durability has forced me to explore other options for my wardrobe needs. My hope is that in the future, navabi.fr prioritizes the quality and longevity of their products, ensuring that their customers can enjoy their purchases for an extended period. As a customer who values both style and durability, it's crucial for me to feel confident in the longevity of the clothing I invest in. It's a decision that not only affects my wardrobe but also my overall perception of the brand and the value it provides to its customers. While it pains me to part ways with a brand I once held in high regard, I am eager to explore other options that combine both style and durability, ultimately providing me with the peace of mind and satisfaction I seek as a consumer.
H hysope
1645 days ago

Unraveling Quality: A Customer’s Ode to navabi.fr

As a dedicated patron of navabi.fr, it pains me to declare that our once harmonious relationship has reached an impasse. The garments that once graced my wardrobe with elegance and sophistication now stand as mere shadows of their former selves. Seams unraveling, buttons fleeing their rightful places, fabric fading prematurely – a disheartening tale of despair unfolds. Pondering over my wardrobe, I lament the fate of pieces worn not more than a handful of times. The promise of longevity shattered, replaced by a sense of buyer's remorse. In the echoes of my closet, I yearn for the enduring quality that once defined my shopping experiences. Comparisons arise unbidden, and I find solace in the arms of Marks & Spencer, where affordability meets durability. Garments from yesteryears still stand the test of time, a stark contrast to the ephemeral nature of recent acquisitions. With a heavy heart, I bid adieu to navabi.fr, seeking refuge in brands that uphold the sanctity of long-lasting fashion companionship. May this testimony serve as a beacon for fellow shoppers, urging caution in the pursuit of sartorial splendor. Farewell, navabi.fr, may our paths cross with better fortunes in the days ahead.
R Reza Naghibzadeh
1645 days ago

J’ai commande pour ma compagne 2…

I recently had the opportunity to purchase from navabi.fr, and unfortunately, my experience was less than satisfactory. I ordered two pairs of pants for my partner, one in size 44/46 and the other in size 46. To expedite the shipping process, I opted for express delivery, for which I was charged an additional 1.99 euros. However, despite paying for priority shipping, my items were delivered in a non-priority parcel. Additionally, I was supposed to receive a refund for the price difference due to the shipping error, but I have yet to hear back from the company regarding this matter. To compound the situation, when the package arrived, we discovered that we had been sent a pair of pants in size 42/44 and another in size 44, completely different from what we had initially ordered. It was incredibly frustrating to encounter so many mistakes in a single order. While I understand that returns are an option, the inconvenience, time, and potentially having to cover return shipping fees detract from the overall customer experience. Overall, my impression of navabi.fr is that of a company that lacks in reliability and attention to detail. The errors in my order, combined with the lack of follow-up regarding the shipping refund, have left me with a sense of disappointment and frustration. As a result, I would caution others to be wary of shopping on this site, as my personal experience has led me to believe that it is not a particularly trustworthy or dependable option.
R Reza Naghibzadeh
1645 days ago

Overcoming Setbacks with Navabi.fr: A Honest Testimonial

When I ordered two pairs of pants for my partner, I was filled with anticipation. However, my excitement turned into disappointment upon receiving the package. Despite paying extra for express shipping, the items arrived in a non-priority parcel. What's more, the sizes were completely off, with a 42/44 and 44 being sent instead of the 44/46 and 46 I had ordered. To add to the frustration, there was no update regarding the refund for the shipping mishap. Although I could return the items, the thought of dealing with the hassle and potential additional shipping fees left me disheartened. It's disheartening to experience multiple errors in a single order, making me question the reliability of the service. As a result, I would caution others to approach this site with caution. Despite the setbacks, I believe in giving credit where it's due. The swift resolution and improvement of the service in the future could potentially restore my confidence in Navabi.fr.

Introduction

Navabi.fr is a French online retailer that specializes in curvy and plus-size fashion. Founded in 2008 by Bahman Nedaei, it has grown to become one of the most popular destinations for women looking to upgrade their wardrobe. Navabi.fr features a wide range of clothing, including dresses, tops, pants, and jackets, from renowned designers from all over the world.

Pros and Cons

Pros:
  • Navabi.fr offers a wide selection of high-quality clothing that caters to the needs of plus-size women.
  • The website is easy to navigate, with a user-friendly interface that makes shopping convenient.
  • Navabi has a very accessible customer service, with responsive staff ready to answer inquiries and provide assistance.
  • The pricing is reasonable and competitive, especially given the quality of their products.
Cons:
  • Some sizes may be limited, which can be frustrating for customers looking for specific items.
  • Not all products are available for international shipping.

User Experience

Navabi.fr offers a superb user experience, thanks to its website's sleek and straightforward design. The homepage features different categories and filters that make browsing easy for customers. With a simple search bar in place, customers can quickly find the item they are looking for. The website's intuitive navigation system is excellent; customers can add items to their wishlist or cart, check out, and track their orders with ease.

Pricing and Value for Money

Navabi.fr's pricing is competitive, and the value for money is excellent. The clothing quality, designer brands, and range of sizes offered are among the best available in the market. Plus, Navabi also has regular sales, promotions, and discounts that make shopping much more affordable.

Alternatives

A few of Navabi's top competitors include ASOS Curve, Simply Be, and Eloquii.

Customer Service

Navabi.fr prides itself on offering excellent customer service, and it delivers. The company has a responsive, knowledgeable team ready to answer customer inquiries and provide assistance. Customers can reach out through email, phone, or live chat.

Product Quality and Selection

Navabi.fr features high-quality clothing from renowned designers from all over the world. They have a vast product selection that caters to all tastes and styles, with new arrivals every week.

Website Usability

The website is easy to use, with an intuitive and straightforward navigation system that makes shopping convenient. Customers can filter items by size, category, and other criteria, making it easy to find what they need.

Returns and Exchanges

Navabi.fr has a convenient and straightforward return process. Customers have 14 days to return items in their original condition with the tags on. They can either choose to have their money refunded or receive store credit.

Promotions and Discounts

Navabi.fr offers regular discounts, promotions, and sales that provide customers incredible value for their money. They also have a newsletter that subscribers receive with exclusive discounts and offers.

Reputation

Navabi.fr has built a solid reputation for itself over the years. It's known for excellent customer service, quality products, and competitive pricing. They have received numerous positive reviews and ratings from satisfied customers.

Payment Options

Navabi provides customers with several options for payment, including credit card, PayPal, and Klarna.

Loyalty Programs

Navabi does not currently have a loyalty program in place.

Customer Reviews

Navabi.fr has received overwhelmingly positive customer reviews, thanks to its quality products and excellent customer service. Satisfied customers praise the company for its stylish and high-quality clothing, competitive prices, and fast shipping.

Community Involvement

Navabi does not have a specific community involvement program in place. However, they strive to support and uplift women of all shapes and sizes through their products and messaging.

Shipping and Costs

Navabi offers several shipping options, including standard and express shipping. Shipping costs vary depending on the location and weight of the package, but they are reasonable and competitive with other similar retailers. In conclusion, Navabi.fr is a fantastic destination for plus-size women looking for quality and stylish clothing. It offers a vast selection of products from renowned designers, reasonable pricing, and excellent customer service. With an easy-to-use website, promotions and offers, and mostly positive customer reviews, Navabi is undoubtedly worth a try.