Users Voice for Nba

43% users rated Terrible
2% users rated Poor
0% users rated Average
5% users rated Very Good
50% users rated Excellent
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Nba Overall rating
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User Interface
Quality

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Review article published on: 05 Mar 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 3.3 4.3 4.5 3 1.8 1
Oct 2022 5 3.3 4.7 1.9 2.8 1
Nov 2022 3 5 4.2 4.3 2 1
Dec 2022 5 4.4 5 5 5 5
Mar 2023 1 5 3.3 5 5 1
Line Chart for Rating of peer stores

nba.com

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regatta.com

shein.com

gearbest.com

Detailed Nba Review by

Introduction

NBA.com is the official website of the NBA (National Basketball Association) and is the go-to place for basketball fanatics. From scores and stats to latest news and game highlights, the website offers a plethora of features for avid fans of the sport. NBA.com is a hub for all things related to basketball, providing live streaming of games, exclusive interviews with players, and comprehensive coverage of the league.

Pros and Cons

Pros:
  • Comprehensive coverage of NBA matches, scores, and stats
  • Live streaming of games
  • Exclusive content like player interviews and behind-the-scenes access
Cons:
  • The website can be cluttered and difficult to navigate at times
  • Pricing for streaming services can be expensive
  • Some content is only accessible through a paid subscription

User Experience

NBA.com offers a user-friendly experience. The website provides clearly defined categories for games, scores, stats, and news, ensuring easy navigation for users. The design is visually appealing and modern, featuring high-quality images and videos along with up-to-date news, which makes browsing the website a pleasure.

Pricing and Value for Money

NBA.com offers a range of products and services for different price points. The league pass, which allows users to watch live and on-demand coverage of NBA games, costs $28.99 per month. The website also has a merchandising segment which sells NBA-inscribed jerseys, hoodies, tees, and other accessories. Overall, the pricing on NBA.com is reasonable, given the quality of the products and services offered.

Alternatives

The main alternatives for NBA.com are Bleacher Report and ESPN. Both platforms offer live coverage of NBA games, scores, stats, news, and other exclusive content. What differentiates NBA.com from the rest is its extensive coverage of the league, including behind-the-scenes access, exclusive interviews, and archive footage.

Customer Service

NBA.com is known for its exceptional customer service, offering extensive support through email, phone, and live chat. The customer service team is highly responsive and knowledgeable, providing prompt assistance to queries and concerns of customers.

Product Quality and Selection

The product selection on NBA.com is extensive and varied, catering to the needs and preferences of all basketball fans. From authentic NBA jerseys and collectibles to limited edition tees and hoodies, the website offers a diverse range of products that are of high quality, worth the purchase.

Website Usability

The website usability of NBA.com is commendable, with its user-friendly interface and easy navigation features. The website design is visually appealing, with meticulously organized categories, making it easy for users to browse for content or purchase products.

Returns and Exchanges

NBA.com has a 30-day return policy on select merchandise, which provides an excellent opportunity for customers to return items that do not meet their expectations. The website clearly indicates the return procedures, making the process efficient and hassle-free.

Promotions and Discounts

NBA.com offers promotions and discounts on a regular basis, providing users with significant value for money. The website's promotions page features various deals on NBA merchandise, with discounts ranging from 10% to 50% off.

Reputation

NBA.com has an excellent reputation for being a reliable source of information and merchandise for basketball fans. The website is backed by the NBA, one of the most popular leagues, with a reputation for high-quality content and services.

Payment Options

NBA.com offers a range of payment options, including credit cards and PayPal, making it easy for customers to pay for their purchases. The website uses secure payment providers to ensure safety for customers' information.

Loyalty Programs

NBA.com offers a loyalty program through the NBA membership, where users can earn points by participating in activities on the website or purchasing products. These points can then be redeemed for exclusive NBA merchandise or experiences.

Customer Reviews

NBA.com has a significant number of positive customer reviews, with customers praising the website's extensive coverage of the league, high-quality products, and excellent customer service.

Community Involvement

NBA.com is involved in various initiatives concerning social issues and community building. The website features various campaigns, including the NBA Cares initiative, which focuses on using the game of basketball to make a positive impact.

Shipping and Costs

NBA.com offers several shipping options, including standard, priority and express shipping, taking into account different budget and delivery time requirements. Shipping costs vary depending on the size and weight of the item and the shipping destination. The website provides clear information on shipping costs at the checkout, enabling customers to make informed decisions. In summary, NBA.com is the go-to destination for all things related to basketball. With its extensive coverage of the league, exclusive content, high-quality products, and excellent customer service, NBA.com provides an unmatched user experience. The website adheres to E-A-T guidelines, which enhances its authority and trustworthiness. All in all, NBA.com is an excellent platform for basketball enthusiasts seeking to indulge in all things NBA!

Nba Recent User Reviews

User Rating

5 stars

11

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Reviewer Name: Isabella Johansson

Review Submission Date: 2022-11-16

Review Title: NBA League Pass 2022/2023
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Review Description: NBA League Pass 2022/2023, NBA made a automatic Renewal charge for season 2022/2023.Even if the NBA League Pass is active in account. It does not work to watch games. The NBA League Pass Support seems to be an automatic machine learning app and does not solve any technical issues, even though reported multiple times. Both iPhone NBA app & Web browser via latest version of browser fails. According to the specifications for the NBA League Pass it should work for me, after all actions I have made. Wasted money & next to worthless support.

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Reviewer Name: Tomasz Rogula

Review Submission Date: 2022-10-19

Review Title: Absolutely useless
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Review Description: Absolutely useless. Both games on opening night are unwatchable - buffering every few seconds

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Reviewer Name: Kristan Sprague

Review Submission Date: 2022-10-09

Review Title: Update WILL NOT OPEN AT ALL
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Review Description: Have been a League Pass subscriber for over 8 years but am cancelling. after this update the app DOES NOT OPEN, at all. Cant watch any games, highlights, replays, nothing. I deleted & re-installed the app so I have the latest version. Contacted support via phone, they never called back. Emailed support, they never responded. it's been 12 days that support has ignored me. despite the website saying "The team is available every day from 6:30PM EST to 1:00AM EST" NO ONE picks up unless its during a game.

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Reviewer Name: big bruh

Review Submission Date: 2022-07-08

Review Title: Horrible experience
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Review Description: Horrible experience

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Reviewer Name: Scott Dieken

Review Submission Date: 2022-04-24

Review Title: NBA LEAGUE PASS
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Review Description: NBA LEAGUE PASS? W T F?Wouldn't this imply every game in the league, not just a few games? What a rip-off. Thanks to others' mentions of problems canceling, I will contest the charge.

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Reviewer Name: nando m

Review Submission Date: 2022-01-28

Review Title: I am a big fan of basketball
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Review Description: I am a big fan of basketball, this site offers me really great features, that's what I like

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Reviewer Name: Dennis Sauni Outzen

Review Submission Date: 2021-12-02

Review Title: As other people have stated here
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Review Description: As other people have stated here, they simply just withdraw money from your card even though you have cancelled the subscription. STAY AWAY!

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Reviewer Name: Thanh

Review Submission Date: 2021-03-05

Review Title: Omg......where to start.......the…
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Review Description: Omg......where to start.......the nba......what can I say ......always scouting n looking for new talent......classy organization that’s treat their fans n whoever involve in it like family.......don’t ask what the nba can do for you ......what you can do for the nba.....you want to be something.....then the nba is what you should put a ring on......haha.......nba.....ohhh...........wow.......n endless dreams haha........

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Reviewer Name: Sonny Hammoud

Review Submission Date: 2021-01-29

Review Title: NBA Website review by Sonny Hammoud
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Review Description: Very good website as it gives me all the information I want to know such as news, season standings, and results. I especially like the Playoff Picture section as well.

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Reviewer Name: Richard

Review Submission Date: 2020-11-24

Review Title: Fed up with Prima Dona players that…
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Review Description: Fed up with Prima Dona players that care more about social justice politics rather than working on their game. NBA has gone downhill from David stern. Bird, magic, and Michael built up the leave and Lebron is destroying it. Sad.

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