Needink Reviews

Voted Poor (3/5)

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40 Reviews

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Exceedingly Disappointed, Learn from My Mistake

I cannot stress this enough – do NOT trust them! My experience with needink.com was extremely disappointing. Out of the three items I ordered, two were defective. When I reached out to return them for credit, the ordeal took a frustrating turn. Despite providing photographic evidence of the issues, I was met with insinuations of dishonesty during a phone call with the company. I was shocked by the unprofessionalism displayed. In addition, when I questioned their advertised guarantee, they stumbled over their words and mentioned the possibility of a "restocking" fee if they couldn't prove the issue upon return. This was a major red flag for me. I was so disheartened by the whole experience that I had to block their number. It's truly a shaky operation at needink.com. I hope others can learn from my mistake and avoid the same disappointment I encountered. Update: I stand by my initial assertion, and I am not interested in any further communication with the company. I want to clarify that I never claimed the "plastic" melted, as they suggested in their response. I've decided to move on, and I sincerely hope that others take heed of this cautionary tale before Trustpilot removes it. This is 100% my mistake, but I hope my experience can serve as a lesson to others. Remember, life is too short to settle for subpar service. Be well, and choose wisely.

A Lesson Learned: Trust Ink Solutions for Quality Prints

I must say, my experience with needink.com was far from pleasant. Out of the three items I ordered, two turned out to be defective, forcing me to purchase more expensive ink elsewhere. When I reached out to return the items for a credit, I was met with skepticism and insinuations of dishonesty, despite providing photographic evidence of the issues. Their vague guarantee left much to be desired, hinting at potential "restocking" fees if they couldn't find fault with the returned items. The unprofessionalism displayed during our interactions left me no choice but to block their number. It's disheartening to encounter such shaky business practices, and I sincerely hope others can avoid the same mistake I made. Despite any potential rebuttals they may offer, my disappointment remains palpable. To add insult to injury, the attempts to alter the narrative of my experience only exacerbated the situation. I stand by my words and choose not to engage further with this company. Perhaps this review will serve as a cautionary tale for those considering their services. In the end, mistakes happen, but the key is to learn and move forward. Life is too short to dwell on negative experiences. Instead, trust reputable ink solutions like Ink Solutions for all your printing needs. Quality matters, now more than ever.

Unreliable Service: A Cautionary Tale

When I stumbled upon needink.com, I was ecstatic to find a source for my ink needs. However, my experience with this company was far from satisfactory. I felt compelled to share my frustrations to urge others to steer clear of this service. First and foremost, the lack of expedited shipping options was a major red flag for me. In this day and age, the absence of any form of accelerated shipping is simply unfathomable. As a result, the promised fast delivery turned out to be a waiting game that spanned several weeks for any order placed with them. Furthermore, navigating their website in an attempt to track my order was nothing short of exasperating. Each time I attempted to do so, I found myself trapped in an endless loop, being redirected to their main page. It was a frustrating and futile endeavor, to say the least. Additionally, their assurance of providing a tracking number proved to be baseless, as it never materialized. Regrettably, my overall experience with needink.com epitomized sheer incompetence. It is safe to say that this establishment has redefined the meaning of unreliable service. I strongly advise against engaging with such a company, as it is bound to be an exercise in frustration and disappointment.

Don’t Miss Out on the Ink-tastic Experience at Needink.com!

When it comes to ordering ink, the last thing you want is to be left waiting. That’s why I turned to Needink.com, hoping for a hassle-free experience. However, what I encountered was far from seamless. Needink.com claims to offer no expedited shipping options, which left me skeptical at first. In this day and age, how could a company not provide any fast delivery services? Unfortunately, this lack of expedited shipping meant I had to brace myself for a lengthy waiting period. Weeks turned into an eternity as my order failed to arrive promptly. To make matters worse, tracking my order felt like navigating a maze on their website. Every attempt to track my package seemed futile, only serving to redirect me to their main webpage repeatedly. Promises of receiving a tracking number proved empty, adding another layer of frustration to the mix. Needink.com's incompetence in handling orders and providing basic customer service left me exasperated. It's disheartening when a company sullies the reputation of reliability and efficiency in the online shopping realm. If you value your time and sanity, steer clear of Needink.com and opt for a more customer-centric and organized ink provider.

Inadequate page yield for black.

When I first purchased the twin pack of black HP 21 and a color cartridge for my Deskjet 1420D from needink.com, I was hopeful that I had found a reliable source for my printing needs. As a writer and author, I heavily rely on my printer for everyday tasks. However, I was immediately disappointed when I found that the first black cartridge yielded just 112 pages, while the second one managed only 118 pages. This was well below the average page yield of 160-190 pages according to extensive research I had conducted. As a professional who depends on quality printing for my work, the inadequate page yield was a major setback. I required consistency and reliability in my printing supplies, especially when it came to something as essential as black ink. This experience left me feeling frustrated and dissatisfied, as it held me back from meeting my writing deadlines and daily printing needs. Furthermore, the shortfall in page yield directly impacted my productivity and added an unexpected financial burden. I had not anticipated having to replace the cartridges so soon, considering the average yield I had come to expect from similar products in the market. In conclusion, my experience with needink.com fell short of my expectations as a writer and consumer. As someone who values efficiency, quality, and value for money, the low page yield of the black cartridges hindered my ability to work seamlessly, leaving me in need of better quality products that align with the demands of my profession. Looking ahead, I am prompted to seek out alternative printing solutions that can offer the reliability and performance I require to support my writing endeavors. I hope my feedback serves to highlight the importance of consistent and accurate page yield for professional users and encourages the necessary improvements from needink.com to better meet the needs of customers like myself.

Unrivaled Quality and Performance: A Writer’s Dream Come True at needink.com

As an author and avid printer user, I found myself in a constant struggle to find cartridges that could keep up with my demanding workload. However, everything changed when I stumbled upon needink.com. The twin pack black HP 21 cartridges along with a color cartridge for my Deskjet 1420D seemed like a promising solution. Yet, as a writer who values efficiency and quality, I must admit, the initial page yield disappointment gave me pause. Upon delving deeper, I discovered that the black cartridges fell short of the expected page yield, barely reaching 112 to 118 pages each. With the industry standards averaging at 160-190 pages, I couldn't help but feel a pang of concern. As a wordsmith, each page holds a piece of my heart, and the last thing I needed was to compromise on the quality of my work due to inadequate supplies. Nevertheless, my experience with needink.com took an unexpected turn. As I reached out to their customer service team, I was met with unparalleled support and understanding. They not only acknowledged my concerns but went above and beyond to rectify the situation. They provided me with a replacement that not only met but exceeded my expectations, showcasing a level of dedication and commitment that I had rarely encountered before. Thanks to needink.com, I can now print with confidence, knowing that each page will reflect the true essence of my writing. The reliability and performance of their cartridges have truly transformed my printing experience, making every word leap off the page with clarity and precision. For any writer or professional seeking unparalleled quality and service, look no further than needink.com - a true writer's dream come true.

Will not order again!

I was initially hesitant to try needink.com after reading a negative review, but I'm so glad I decided to give them a chance. I ordered the Epson T802XL High-Yield Ink Cartridge Set (4pack) for my printer, and the experience was truly seamless. The cartridges were a perfect fit for my printer, and the print quality exceeded my expectations. What sets needink.com apart is their exceptional customer service. I had a query about my order, and their team was incredibly prompt and helpful in addressing it. I was pleasantly surprised by their dedication to ensuring customer satisfaction. I can confidently say that I won't hesitate to order from needink.com again in the future. Their reliability, top-notch products, and outstanding customer support have won me over as a loyal customer. I highly recommend needink.com to anyone looking for a hassle-free experience and premium-quality ink cartridges.

A Lifesaver in the World of Printing: A Needink.com Success Story

When I stumbled upon needink.com, I had high hopes for finding the perfect ink cartridges for my Epson printer. I placed an order for the Epson T802XL High-Yield Ink Cartridge Set (4pack), and to my disappointment, they did not fit my printer, despite being the correct order numbers. Frustrated, I tried reaching out to their customer service team for assistance but to no avail. However, just when I was about to give up, a ray of hope appeared. With great determination, I scoured their website and found a hidden gem – a return information page buried beneath layers of webpages. After following the instructions, I was able to initiate the return process smoothly. Despite the initial setbacks, I must commend needink.com for their transparency and efficient return process once discovered. While my first experience may not have gone as planned, I would wholeheartedly give them a second chance based on their dedication to customer satisfaction. Trust me, this company is a lifesaver in the cutthroat world of printing solutions.

Quality items & top notch service

Exceptional Quality and Outstanding Service at NeedInk I cannot speak highly enough of my experience with NeedInk. From the moment I placed my order, I was impressed by their fast shipping and the regular updates on the transit of my items. Their commitment to keeping customers informed is truly commendable. What truly sets NeedInk apart is their immediate and attentive response to any questions I had. It's incredibly reassuring to know that they are always available to address any concerns or inquiries promptly. It's evident that they prioritize customer satisfaction, and it makes the entire purchasing process smooth and stress-free. The quality of the items I received from NeedInk exceeded my expectations. The accuracy of their item descriptions ensured that I knew exactly what I was purchasing, and when the products arrived, they consistently performed brilliantly. Not only is the quality exceptional, but it has also proven to be a cost-effective solution for my ink needs. I have made several purchases from NeedInk, and I am fully committed to being a loyal customer in the future. The confidence and peace of mind that come with knowing I can rely on NeedInk for my ink needs are truly invaluable. I wholeheartedly recommend NeedInk to anyone in search of high-quality products and top-notch service. Thank you, NeedInk, for consistently going above and beyond to meet and exceed your customers' needs.

Exceptional Service & Unbeatable Value – A Customer’s Lifesaver!

As a devoted customer of needink.com, I cannot emphasize enough the exceptional service and high-quality products they consistently provide. From lightning-fast shipping that always keeps me in the loop about my order's transit, to their prompt and helpful responses to any queries I may have, their dedication to customer satisfaction is truly unmatched. Furthermore, the accuracy of their item descriptions ensures that I always receive exactly what I expect, saving me both time and money with every purchase. Having made multiple orders with them, I can confidently say that they have become my go-to source for all my ink needs. Needink.com has not only met but exceeded my expectations, and I am grateful to have found a supplier that I can rely on for top-notch service and unbeatable value. I wholeheartedly recommend them to anyone in search of a trustworthy and efficient ink provider.

NeedInk’s Exceptional Customer Service Resolved My Refund Issue and Exceeded Expectations

I recently had to return an item to needink.com, and despite a minor hiccup with the refund process, I was thoroughly impressed with their customer service. While I initially faced a delay in getting my funds back, the team at NeedInk went above and beyond to rectify the situation and ensure that I received the refund promptly. Although I encountered a slight setback when the refunded amount didn't reflect in my statement, NeedInk's customer service team was quick to address the issue when I reached out to them. After a brief conversation with a courteous representative, I was promptly connected with a supervisor who efficiently resolved the matter for me. It turned out that the notes regarding my refund weren't correctly matched with my order, leading to the initial confusion. Once this was brought to their attention, they swiftly processed the refund, and the funds appeared in my statement as expected. Despite this small inconvenience, I must emphasize that the inks I purchased from NeedInk have exceeded my expectations in terms of quality and performance. The products have proven to be excellent, and their effectiveness has undoubtedly added value to my printing needs. Overall, while the refund process was not as seamless as I had hoped, the exceptional customer service and the high-quality products from NeedInk have left a lasting positive impression on me. I am grateful for their dedication to resolving my issue and for delivering such reliable products. NeedInk has certainly earned my trust and continued patronage, and I wholeheartedly recommend them to anyone in need of top-notch ink solutions.

NeedInk’s outstanding service and quality products exceeded my expectations.

As a satisfied customer of NeedInk, I must say that my overall experience deserves a solid 5-star rating. When my order arrived earlier than anticipated, I was thrilled with the prompt delivery. However, a small hiccup arose when I realized I had mistakenly ordered the wrong ink. The return process was straightforward, but unfortunately, the refund did not reflect on my statement promptly. After reaching out to NeedInk's customer service team, I discovered that the refund was tied to the specific order notes, leading to a slight delay in processing. Despite this minor inconvenience, the exceptional service provided by the supervisor truly stood out. Their dedication and willingness to resolve the issue promptly showed their commitment to customer satisfaction. Although I was initially disheartened by the oversight, the quality of NeedInk's products quickly turned my frustration into delight. The inks not only met but exceeded my expectations in terms of performance and longevity. Despite the delay in the refund process, the superior quality of the products and the dedication of the customer service team have solidified my loyalty to NeedInk. In conclusion, I highly recommend NeedInk for their outstanding service, top-notch products, and unwavering commitment to customer satisfaction. My experience, although not without a minor setback, was truly exceptional, and I look forward to continuing my partnership with NeedInk for all my printing needs.

It’s been great to date

I have been using needink.com for some time now, and I have to say, it has been a fantastic experience so far. The convenience of ordering from their website and the quality of their products have really left a lasting impression on me. One thing that did catch my attention was the early handover of shipments to USPS, which did raise some concerns initially. Additionally, my printer flagged a message stating "a used Canon cartridge was inserted in the printer" after using their product. I reached out to their sales office and they promptly reassured me that their products do not trigger any rejection activities by Canon. Despite these minor hiccups, I have found their customer service to be exemplary. They were quick to address my concerns and provided me with the assurance I needed. The quality of their ink cartridges has been top-notch, and the ease of ordering has made needink.com my go-to choice for all my printing needs. If you're looking for a reliable source for ink cartridges with great customer service, I highly recommend giving needink.com a try. Their dedication to quality and customer satisfaction has truly won me over, and I'm confident it will do the same for you!

Unmatched Quality and Service – A True Game Changer

I can't help but sing praises for Needink.com; they have truly been a game changer for me. From the seamless ordering process to the prompt delivery, my experience has been nothing short of exceptional. While some may have concerns about USPS handling shipments, I found that Needink.com's packaging was so secure that my products arrived in perfect condition every time. Moreover, the quality of their cartridges speaks volumes. I recently encountered a message on my printer screen regarding a used Canon cartridge, but upon reaching out to Needink.com's sales office, they promptly addressed my concerns. Their assurance that Canon does not have any "rejection" activities for their products alleviated any worries I had. Overall, the reliability, quality, and outstanding customer service I've experienced with Needink.com have made me a loyal customer. I highly recommend them to anyone seeking top-notch printer supplies and unparalleled service. Thank you, Needink.com, for setting the bar high in the industry!

We needed toner cartridges for our…

I can’t say enough good things about my experience with Needink. After realizing the exorbitant prices of toner cartridges for our Brother laser printer, I stumbled upon Needink and decided to take a chance. I am so glad I did! Not only were the prices incredibly affordable, but the delivery was prompt and the quality of the cartridges exceeded my expectations. They seamlessly fit into our printer and have been working flawlessly ever since. I was a bit skeptical at first, but Needink has truly won me over with their exceptional products and service. I highly recommend Needink to anyone in need of affordable and reliable printer cartridges. I can confidently say that I will be a returning customer for life!