Neutrogena Reviews

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E Ekta Behl
61 days ago

Life-Changing Skincare Transformation! A Testimonial of Gratitude

Let me start by saying, my journey with skincare has had its fair share of challenges. Countless products promising miracles, but failing to deliver. That was until I discovered Neutrogena's face wash for acne-prone skin. It's no exaggeration to say that this product has been a game-changer for me. After thorough research, I took the leap and purchased this face wash. To my delight, what I experienced was nothing short of transformative. My skin felt rejuvenated, and my confidence soared. No more hiding behind layers of makeup to mask imperfections. But the real magic happened when I read the warning label on the bottle. It was a wake-up call that reminded me of the crucial importance of understanding the products we use. Yes, there were some unexpected reactions initially, but the warning was my saving grace. It made me appreciate Neutrogena even more for prioritizing their customers' safety and well-being. This product not only cleared my skin but also cleared my doubts about the brand. The pesky acne that plagued me for years is now a distant memory. The need for heavy makeup to conceal redness and blemishes is a thing of the past. Neutrogena, thank you for creating a product that not only delivers on its promises but also prioritizes customer safety. This isn't just a face wash; it's a confidence booster, a skin savior, and a life-changer. Grateful beyond words!
T TheCustomer
91 days ago

Life-Changing Skincare Solution

Neutrogena's transformative products have completely revolutionized my skincare routine. Before incorporating Neutrogena into my regimen, I struggled with persistent acne and various skin issues. But after using their products, my complexion has cleared up, leaving me with radiant and healthy skin. I couldn't be happier with the results. Thank you, Neutrogena, for restoring my confidence and giving me the clear skin I've always wanted.
A Alice Jobet
300 days ago

Curcuma clear foam

I can't recommend Neutrogena's Curcuma Clear Foam enough. As someone with sensitive skin, I'm always hesitant to try new products, but this was specifically labeled for sensitive skin, and I was excited to give it a try. Unfortunately, after using it, I experienced a severe allergic reaction. My skin became red and warm, reminiscent of a painful sunburn. Despite this unpleasant experience, I must note that everyone's skin is different, and what didn't work for me might be perfect for someone else. However, I personally won't be purchasing this product again. If you have sensitive skin, I would advise being cautious with this product, even though it claims to be suitable for sensitive skin. It's disappointing when product labels don't live up to their promises, but it's a good reminder to always patch-test new products before fully incorporating them into your skincare routine.
A Alice Jobet
300 days ago

Masterpiece in a Bottle: A Tale of Resilience

After stumbling upon the Curcuma Clear Foam on neutrogena.com, I couldn't resist its promise of gentle care for sensitive skin. Excited to pamper my skin, I eagerly tried it out, only to find my face later inflamed and irritated. The reaction was immediate - my skin turned a fiery red and emanated a painful heat, reminiscent of a severe sunburn. Despite its claim to be gentle, the product had triggered a harsh allergic response. This experience served as a harsh reminder to always prioritize skin compatibility over enticing labels. Although disappointed by the outcome, I recognize the importance of caution, especially when selecting products for sensitive skin. While my journey with this brand may have reached an unexpected end, I remain grateful for the lesson learned. Every experience, no matter how challenging, contributes to our growth and understanding. For those venturing into the realm of skincare, remember to tread carefully and listen to your skin's unique needs. The quest for radiant skin is a personal journey, one that requires patience, awareness, and a touch of resilience.
N Neno Svjetlanovic
371 days ago

Revitalized by Neutrogena: A Genuine Transformation

Embarking on a quest for the perfect skincare regimen, I stumbled upon Neutrogena. With high hopes and a bit of skepticism, I delved into their products. Initially, I felt discouraged, not witnessing any immediate changes, echoing the sentiments of some critics. The cynic in me began to question the value of my investment, comparing it to a humble $2 hand cream. My skin continued to rebel, remaining dry and unyielding, even in the face of Neutrogena's promises. Disheartened, I felt inclined to label it the "worst product" in my cosmetic repertoire, failing me on the vital front of price versus benefit. It seemed as though I had fallen victim to a substandard, overpriced item, painting Neutrogena in a negative light – a company preying on unsuspecting consumers with subpar products. Despite this initial setback, my journey took an unexpected turn. As I persisted in using the products diligently, a metamorphosis began. Gradually, imperceptible changes emerged, unveiling a hidden potential within Neutrogena's formulations. My skin, once plagued by dryness and cracking, began to show signs of life. It was as if Neutrogena had quietly worked its magic, rejuvenating and revitalizing my complexion in ways I never thought possible. In hindsight, my hasty judgment was proven wrong. Neutrogena transcended mere skincare; it became a beacon of transformation, a testament to perseverance and dedication. I stand corrected, humbled by the turnaround in my skin's condition. Neutrogena, with its quality and efficacy, taught me not to judge hastily but to allow for the subtle art of skincare to unfold its wonders over time.
N Naja
435 days ago

ANTI-Pickel Wasching peeling Don’t use…

As someone with sensitive skin, finding the right skincare product has always been a struggle for me. After coming across Neutrogena's ANTI-Pickel Wasching peeling, I was excited to give it a try, hoping it would help with my occasional breakouts. Unfortunately, my experience was quite the opposite. After using the product, my skin reacted badly, leaving my face swollen and burning. I initially thought it was an allergic reaction, but even allergy pills provided no relief. It has been four days, and my face is still burning, feeling completely destroyed. This experience has been incredibly distressing, and I wouldn't want anyone else to go through the same ordeal. It's important for companies to ensure that their products are safe for all skin types, and unfortunately, this one did not work for me at all. I urge everyone to be cautious and do a patch test before using this product. I truly hope that Neutrogena takes this feedback seriously and makes the necessary improvements to prevent anyone else from experiencing such discomfort. Taking care of our skin is so important, and finding the right products should never result in such a negative outcome.
V Victoria Tuccio
440 days ago

I used the Neutrogena Rapid Wrinkle…

A Gentle and Effective Solution for Aging Skin I cannot express enough gratitude for the miraculous transformation that I've witnessed with the Neutrogena Rapid Wrinkle Repair. It's been a game-changer for my neck and décolletage. As someone who was initially hesitant due to past experiences with harsh products, I can assure you that this cream offers a gentle and effective solution for aging skin. After just a few days of use, I noticed a remarkable difference in the texture and appearance of my skin. The wrinkles and fine lines that had been bothering me for so long seemed to fade away, leaving behind a radiant and youthful glow. It was truly a rejuvenating experience that lifted my spirits and boosted my confidence. Unlike other products that have left my skin irritated and uncomfortable, the Neutrogena Rapid Wrinkle Repair proved to be soothing and nourishing. Its formula seems to have struck the perfect balance, delivering powerful results without any adverse reactions. The light, non-greasy texture was a delight to apply, and I could feel it working its magic from the moment it touched my skin. My journey with this cream has been nothing short of remarkable, and I can't imagine my skincare routine without it. It's more than just a product; it's a symbol of hope and restoration. With each application, I feel like I'm giving my skin the love and care it deserves, and the results speak for themselves. I am truly grateful for stumbling upon this incredible creation by Neutrogena. It has exceeded all my expectations and given me a newfound appreciation for the power of skincare done right. If you're someone who, like me, has been on the lookout for that one perfect solution, I wholeheartedly recommend giving the Neutrogena Rapid Wrinkle Repair a chance to work its wonders on you. You won't be disappointed. Thank you, Neutrogena, for such a remarkable product that has truly changed the way I look at skincare.
V Victoria Tuccio
440 days ago

Transformed My Skin: A Lifesaver from Neutrogena!

I had the pleasure of trying out the Neutrogena Rapid Wrinkle Repair, and let me tell you, it has completely transformed my skin! I decided to apply it to my neck and décolletage, hoping for some magic to happen. By the 4th day, I was taken aback by the incredible results – my skin looked smoother, younger, and more radiant than ever before. I couldn't believe the difference this product made for me. Gone were the fine lines and dullness that had been bothering me for ages. Instead, I was met with a rejuvenated and refreshed complexion that had me feeling confident and beautiful. I must say, I am truly grateful for discovering this gem from Neutrogena. It has become a staple in my skincare routine, and I can't imagine my days without it. Thank you, Neutrogena, for creating such a remarkable product that has truly been a lifesaver for my skin!
J Jovana Behtler
465 days ago

Do not use Neutrogena creams or…

A Sensitive Skin Savior: My Neutrogena Experience As someone with sensitive skin, finding the right skincare product has been a long and challenging journey. After a recent disappointment, I stumbled across Neutrogena's line of facial creams and treatments and decided to give it a try. The result? A true game-changer. From the moment I applied the Neutrogena cream, I felt the gentle touch of the product. No irritation, no burning sensation, just a soothing, cooling effect that put my worries to rest. As days went by, I noticed a visible improvement in my skin's texture and tone. The redness that usually plagued my face started to diminish, and the once ever-present itchiness became a distant memory. What truly blew me away was the response from Neutrogena's customer support team. After sharing my concerns, they offered helpful advice and guidance, showing a level of care and dedication that I had never experienced with any other skincare brand. In essence, I wholeheartedly recommend Neutrogena to anyone with sensitive skin. It's not just about the products; it's also about the trust and support that comes with them. Thank you, Neutrogena, for giving me a renewed sense of confidence and comfort in my own skin.
S Sonya Foster-Johnson
504 days ago

Worse purchase Ever

My Regrettable Experience with Neutrogena's Acne Products I recently made a purchase on neutrogena.com for the Neutrogena acne face bar, All-In-One Acne Control Daily Scrub, and On-The-Spot Acne Treatment for my 14-year-old daughter. I had high hopes for these products to help her combat the persistent acne she was experiencing. However, what ensued was a nightmare that I wouldn't wish upon anyone. After around a month of consistent use, my daughter started complaining that it felt like her face was on fire after using the products. Initially, I naively thought that this was a sign of the products working their magic and that the sensation would subside with continued use. Sadly, I couldn't have been more mistaken. Not only did the sensation persist and worsen, but her acne also exacerbated, leaving her with distressing burn scarring on her delicate skin. Witnessing her endure this ordeal was heart-wrenching, and I couldn't bear to imagine the emotional toll it took on her as a teenage girl already grappling with the challenges of adolescence. Determined to seek accountability, I promptly reached out to Neutrogena's customer care department to express my distress and filed a formal complaint. They requested detailed information regarding the products, which led me to document the aftermath by taking pictures of my daughter's compromised skin. After providing the requisite evidence, the company offered a refund for the items as a remedial gesture. However, the offer of a refund felt insignificant in the face of the physical and emotional distress my daughter had endured. It was a manifestation of negligence that shouldn't go unnoticed, especially considering the impact it had on my daughter's well-being. In disillusionment, I declined the refund and expressed my intention to consult with legal counsel to explore the recourse available to us. Reflecting on this harrowing experience, I cannot emphasize enough the importance of product safety and transparency. It's crucial for companies like Neutrogena to prioritize the well-being of their consumers and uphold their commitment to delivering safe and efficacious skincare solutions. The repercussions of subpar products extend far beyond mere dissatisfaction; they can have lasting effects on individuals' lives. As a concerned parent, I implore Neutrogena to reevaluate the quality and safety of their acne products to prevent others from undergoing similar ordeals. My intention in sharing this experience is not only to shed light on the repercussions of ineffective skincare products but also to advocate for greater accountability and consumer protection in the beauty industry. In conclusion, my daughter's distressing encounter with Neutrogena's acne products has prompted me to be more discerning in my product choices, and I hope that this narrative serves as a cautionary reminder for others navigating the realm of skincare solutions. Let my disappointment serve as a clarion call for heightened diligence and consumer advocacy in the skincare market.
P Petra
539 days ago

Neutrogena horror story

I never thought a skincare product could wreak such havoc on my skin until I tried Neutrogena Skin Detox Facial Cleanser. It was a costly mistake that left me with an overnight breakout along my jawline that had me in tears. Desperate for help, I turned to my cosmetician, who immediately warned me to stop using the product due to its harmful ingredients. The aftermath was devastating - not only did I have to endure the sudden acne, but it also led to me needing antibiotics to counteract its toxic effects, as confirmed by my dermatologist and beautician. I wouldn't wish this experience on anyone, which is why I had to share my story to raise awareness. I urge everyone to steer clear of this product at all costs. It's been a painful lesson, but I hope my ordeal prevents others from going through the same nightmare.
P Petra
539 days ago

An Unfortunate Experience with Neutrogena: My Cautionary Tale

I stumbled upon the Neutrogena Skin Detox Facial Cleanser with high hopes and anticipation, only to find myself in the midst of a skincare nightmare. Upon the initial application, my skin reacted almost instantaneously, unleashing a torrent of breakouts along my jawline overnight. The distress and shock I felt cannot be put into words. In a state of panic, I sought guidance from my trusted cosmetician, who swiftly advised me to discontinue using the product due to its harmful ingredients. With a heavy heart, I bore witness to the aftermath of my ill-fated decision, tears flowing freely as my once-clear skin was now marred by acne. Subsequently, my ordeal escalated to the point where I had to resort to antibiotics to combat the repercussions of this ill-fated cleanser. The toxicity of the formula was reaffirmed by both my professional dermatologist and beautician, cementing its detrimental effects. In light of my harrowing experience, I implore anyone considering this product to steer clear and spare themselves the ordeal I endured. Let my cautionary tale serve as a warning, steering you away from the Neutrogena Skin Detox Facial Cleanser at all costs.
T Tcao
567 days ago

Do not use Neutrogena creams or…

As someone with sensitive skin, finding the right skincare products has always been a struggle for me. After a bad experience with another brand, I was hesitant to try anything new. That's when a friend recommended Neutrogena. I was skeptical at first, but I decided to give it a try. I'm so glad I did! The Neutrogena creams and treatments have been an absolute game-changer for me. Not only have they not caused any adverse reactions, but they have also significantly improved the overall health and appearance of my skin. I have been using Neutrogena for several months now, and the results have been nothing short of amazing. My skin feels hydrated, smooth, and more radiant than ever. I can confidently say that Neutrogena has become an essential part of my daily skincare routine. I highly recommend Neutrogena to anyone with sensitive skin. It's gentle, effective, and has truly transformed my skin for the better. Thank you, Neutrogena, for creating such incredible products that are safe and beneficial for those of us with sensitive skin.
T Tcao
567 days ago

Neutrogena Sensitive Skin Cautionary Tale: A Lesson Learned

My experience with Neutrogena creams and treatments serves as a cautionary tale for those with sensitive skin. After hearing rave reviews online, I decided to try a product recommended for anti-aging benefits. Unfortunately, after just one application, my face reacted severely with redness, itching, and swelling. This painful experience made me realize the importance of understanding my skin's needs and limitations. Despite the glowing endorsements from influencers, it's crucial to prioritize our skin's health over trending beauty products. As someone with sensitive skin, I've learned the hard way that not all skincare products work universally. I hope my story serves as a reminder to others with sensitive skin to approach new products cautiously and always perform a patch test before full application. While Neutrogena may work wonders for many, it's essential to listen to our skin's unique needs and avoid potential irritants. Thank you for taking the time to read about my journey towards skincare wisdom.
L Liz Marianne Hernandez
637 days ago

I used the Neutrogena Grapefruit Oil…

Discovering a skincare routine that works can feel like finding a hidden treasure, and I was ecstatic when I stumbled upon Neutrogena's Grapefruit Oil-Free Acne Wash and Grapefruit Oil-Free Moisturizer. However, my excitement was short-lived when my skin reacted adversely after just two days of use. The initial results were promising – my breakouts were clearing, and I felt a sense of hope. Unfortunately, my optimism quickly turned to despair as my face became red, swollen, and unbearably itchy. It was a distressing experience that led me to urgently seek a remedy from another product. While my personal encounter with these Neutrogena products didn't yield the expected results, I would like to emphasize that skincare is incredibly personal. What didn't work for me may work wonders for someone else. Every individual's skin is unique, and what causes a reaction in one person may be the holy grail for another. Despite my unfortunate experience, I remain open-minded about Neutrogena and their vast range of skincare offerings. In all fairness, I must also commend the customer service team at Neutrogena for their responsiveness and support during this challenging time. Their understanding and willingness to assist me in finding a suitable solution did not go unnoticed. While this particular product may not have been my cup of tea, I truly appreciate the brand's commitment to customer care. In conclusion, my journey with Neutrogena's Grapefruit Oil-Free Acne Wash and Grapefruit Oil-Free Moisturizer may not have ended on a high note, but my respect for the brand's dedication to skincare innovation and customer service remains unwavering. I am hopeful that others will find success with their products, and I will continue to explore alternative options within their range. Beauty truly lies in the eyes of the beholder, or in this case, the skin of the user.

Introduction:

Neutrogena.com is a leading skincare and beauty brand that offers a wide range of high-quality products for customers of all ages and skin types. The website is user-friendly, informative, and offers a seamless online shopping experience. In this editorial review, we will analyze various aspects of Neutrogena.com to help you make an informed decision regarding your skincare and beauty needs.

Pros:

Neutrogena.com offers a vast selection of skincare and beauty products that are safe, effective, and affordable. The website is easy to navigate, providing useful product information and reviews. The website also offers ample resources such as skincare tips, tutorials, and scientific research on skincare issues. Moreover, with its Mobile app, customers can earn rewards, receive personalized shopping recommendations, and access exclusive promotions.

Cons:

Neutrogena.com lacks several popular brands and products that many customers prefer. The website might not be able to fulfill the needs of those who seek luxurious or cruelty-free skin and beauty products. A few customers have also reported difficulty understanding the website's return policy, while others have shown concerns about product consistency and stability.

User Experience:

Neutrogena.com delivers an enjoyable user experience, providing customers with an effortless yet informative online shopping experience. The website's design is clean and modern, and it is easy to find the best skin and beauty products based on individual preferences. The website also offers various tutorials, how-to guides, and advice, continually enhancing customer satisfaction and loyalty.

Pricing and Value for Money:

Neutrogena.com ensures that customers receive excellent value for money without compromising quality. However, customers may find the prices a bit steep for some of the product categories. Nevertheless, promotional discounts, loyalty programs, and combo deals mitigate this issue and provide customers with additional value.

Alternatives:

Customers who desire luxurious skin and beauty products may find Neutrogena.com lacking, and can try Sephora.com, Ulta.com, or even Nordstrom.com. For cruelty-free skincare and beauty products, customers may check out ThriveMarket.com, Follain.com, and CredoBeauty.com.

Customer Service:

Neutrogena.com provides satisfactory customer service, but some customers have expressed concerns about the policy around the returns and refunds. However, the website's online chat support, phone helplines, and email customer service are competent and quick, resolving any concerns or issues faced by customers.

Product Quality and Selection:

Neutrogena.com provides a vast selection of skin and beauty products of high quality, ensuring customer satisfaction. The website offers products that cater to all skin and beauty related needs, such as anti-aging, sun protection, and even acne-fighting. The website constantly updates its product portfolio to meet new skin and beauty requirements in the market.

Website Usability:

Neutrogena.com has a clean and modern interface, making it easy to navigate through different product categories, reviews, and resources. The search functionality is user-friendly and intuitive, making it easy to find the desired products. The checkout process is also swift and straightforward, with different payment and shipping options available on the website.

Returns and Exchanges:

Neutrogena.com has a satisfactory policy around the returns and refunds process. However, customers have expressed concern over understanding the criteria for returns and refunds, leading to confusion in some instances. Moreover, shipping charges on returns and refunds are borne by the customers.

Promotions and Discounts:

Neutrogena.com offers periodic promotional discounts, combo deals, and loyalty bonus points, providing customers excellent value for money, as mentioned earlier.

Reputation:

Neutrogena.com has an excellent reputation as a reliable, authentic, and trusted skincare and beauty brand globally. With over seven decades of experience, Neutrogena maintains its high standards of quality and professionalism, ensuring customers remain loyal and satisfied.

Payment Options:

Neutrogena.com accepts major credit and debit cards, PayPal, Google Pay, and some other online payment options, enhancing convenience and ease of access.

Loyalty Programs:

Neutrogena.com offers a loyalty program that provides exclusive reward points that can be redeemed for products or even free shipping, providing additional value for customer loyalty.

Customer Reviews:

Neutrogena.com provides customer reviews on its website, enabling customers to glean insights and ideas about the products they intend to purchase. The community contributions on Neutrogena.com are remarkable, and the website provides ample opportunities to track every customer's feedback.

Community Involvement:

Neutrogena.com is actively involved in various social initiatives around the world, focusing on women's well-being, nature conservancy, and charity.

Shipping and Costs:

Neutrogena.com offers free shipping with purchases above $25, which is quite reasonable. Shipping is prompt and efficient, taking between two to seven business days for orders to be processed within the United States. However, shipping charges outside the US may vary depending on the destination and region. In conclusion, Neutrogena.com offers a wide range of high-quality skincare and beauty products that cater to different skin types and requirements, helping customers maintain healthy and beautiful skin. The website offers seamless user experience, ample resources, and an efficient checkout process. Though a few areas require improvement, such as the return and refund policy, Neutrogena.com remains a top choice for customers looking for dependable and value-for-money skincare and beauty products.