Users Voice for Newark

96% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
4% users rated Excellent
Pie Chart Review Representation for Newark
Newark Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 21 Feb 2019

Last updated by on 09 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Sep 2022 1 2.2 4.1 5 1.2 4.8
Oct 2022 1 1.4 3.9 1 1.3 4.8
Nov 2022 5 1.1 4.1 5 1.4 4.9
Dec 2022 5 5 5 5 5 5
Mar 2023 3 1.3 3 2 1.4 4.8
Line Chart for Rating of peer stores

newark.com

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Detailed Newark Review by

Introduction

Newark.com is a leading distributor of electronic components and solutions based in the United States. The website boasts an extensive collection of over 500,000 products from over 1,500 manufacturers, making it one of the largest databases of electronic components available online. Whether you're a hobbyist, student, or professional, Newark.com has everything you need to complete your electronic projects.

Pros and Cons

Pros:
  • Extensive collection of electronic components and solutions
  • Competitive pricing
  • Easy to navigate website
  • Detailed product information and datasheets
  • Free technical support and resources
Cons:
  • Limited shipping options
  • No loyalty program
  • Some products may not be available in your region
  • No physical stores to visit

User Experience

Navigating Newark.com is a breeze thanks to its user-friendly interface. The homepage is well-organized and intuitive, making it easy to find what you're looking for. The search bar at the top of the page is very helpful, allowing you to quickly search for specific products by keyword, part number, or manufacturer. Each product page includes detailed information, including specifications, features, and related products.

Pricing and Value for Money

Newark.com offers competitive pricing on its products, making it an affordable option for electronics enthusiasts and professionals alike. The website also offers free technical support and resources, including webinars, tutorials, and online tools, which add to the overall value for money.

Alternatives

Possible alternatives to Newark.com include Digi-Key, Mouser, and Allied Electronics. However, Newark.com stands out for its extensive collection of over 500,000 products from over 1,500 manufacturers, making it a one-stop-shop for all your electronic needs.

Customer Service

Newark.com has a dedicated customer service team that is available via phone, email, or online chat to provide assistance with any questions or concerns. The website also offers free technical support and resources, including webinars, tutorials, and online tools, which demonstrate its commitment to customer service.

Product Quality and Selection

Newark.com has a vast selection of high-quality electronic components and solutions from top manufacturers worldwide. Each product is accompanied by detailed information, including specifications, features, and related products, allowing customers to make informed decisions about their purchases.

Website Usability

Newark.com has a clean, modern interface that is easy to navigate. The website's search bar and filters make it easy to find specific products, and the product pages provide detailed information about each item. Overall, the website is well-organized and user-friendly.

Returns and Exchanges

Newark.com offers a 30-day return policy for most products. Customers can initiate their return on the website, and the company provides a pre-paid return shipping label. However, some products may not be eligible for returns, so it's essential to read the return policy before making a purchase.

Promotions and Discounts

Newark.com occasionally offers promotions and discounts to its customers. These offers are advertised on the homepage, and customers can sign up for the company's newsletter to receive exclusive deals and promotions.

Reputation

Newark.com has a strong reputation as a trusted distributor of electronic components and solutions. The company has been in business for over 80 years and has established relationships with top manufacturers worldwide. Newark.com has also received positive feedback from customers who praise the company's customer service, product quality, and selection.

Payment Options

Newark.com accepts a variety of payment options, including credit cards, PayPal, and wire transfers. Customers can save their payment information to their account for future purchases, making checkout quick and easy.

Loyalty Programs

Unfortunately, Newark.com does not offer any loyalty programs at this time. However, the website's competitive pricing and free technical support and resources add value to its offerings.

Customer Reviews

Newark.com has a section on its website for customer reviews, allowing customers to read feedback and opinions from other users. The company also encourages customers to leave reviews of their purchases, providing valuable insight for future buyers.

Community Involvement

Newark.com is actively involved in the community, offering scholarships and other opportunities for students interested in electronics. The company also sponsors events and programs that promote STEM education and innovation.

Shipping and Costs

Newark.com offers several shipping options, including standard ground, expedited, and international shipping. Shipping costs vary depending on the weight and destination of the package. However, the website does not offer free shipping on most orders, which is a disadvantage compared to other electronic component distributors.

Newark Recent User Reviews

User Rating

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Reviewer Name: Vic Moretti

Review Submission Date: 2022-12-12

Review Title: WOW !!!! Talk about quick service and delivery !!!!
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Review Description: It had been decades since I ordered something from you...AND what I needed you had and I got it a hell of a lot sooner than I thought I'd get it...Fixed my ham radio and got back up on the air !!! Thanks Newark, I'll be reaching out to ya again !!!Vic Catlett, VA

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Reviewer Name: Chemical Sandman

Review Submission Date: 2022-12-07

Review Title: Absolute scammers
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Review Description: Absolute scammers! Order a $2 replacement part with $12 shipping. One week later they send it and charge an additional $118 for shipping! Never was authorized! Reporting to BB - never use this scam!!

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Reviewer Name: Denys

Review Submission Date: 2022-08-02

Review Title: 1 star is too much
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Review Description: 1 star is too much. I wonder if they are trying to kill this company on purpose. Ordered several times each time saying to myself is the last time ever. Parts listed on stock to be shipped in 2-3 day, then suddenly shipping day 2 months away. They ship as they wish. Online customer cabinet show no correct information. Shipping cost charged at will. Customer service is not helping at all, no reaction on wrong parts shipped. This time is the last time, full stop.

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Reviewer Name: Qinglun Meng

Review Submission Date: 2022-07-20

Review Title: It is horrible company.
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Review Description: It is horrible company.I had placed order with wise business card.and I can see money has been paid.however their credit card department had asked me provide (800 ) no on my back of card which I do not have it.then they just cancelled my order directly.so stupid.

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Reviewer Name: Baldy

Review Submission Date: 2022-07-06

Review Title: Don't buy from Newark!!!!!!!!!!!!!
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Review Description: I placed an order for 25 relays and used my business debit card. Two days later I get an email stating that I need to reply with three additional pieces of info concerning my bank account. In 11 years of business, I NEVER had this request. They refused to ship unless I did. SCREW EM-THEY SUCK IN SERVICE.

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Reviewer Name: Jerry Moreau

Review Submission Date: 2022-02-23

Review Title: horrible service Wish I could give them zero Stars their…
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Review Description: Wish I could give them zero Stars their website says same-day shipping but that is not true all of their customer support is outsourced out of country and does nothing but read off of a script and give you no real resolutions to your answers or problems

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Reviewer Name: Colin Townsend

Review Submission Date: 2022-02-17

Review Title: Company of scammers
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Review Description: Company of scammers. When you try to place an order, they force you to send your card details via mail to their security service. You spend a lot of time on checks, send photos and bank statements and then your order is canceled. Not recommended, don't waste your time.

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Reviewer Name: Colin Townsend

Review Submission Date: 2022-02-17

Review Title: Company of scammers
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Review Description: Company of scammers. When you try to place an order, they force you to send your card details via mail to their security service. You spend a lot of time on checks, send photos and bank statements and then your order is canceled. Not recommended, don't waste your time.

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Reviewer Name: Alex Davidson

Review Submission Date: 2022-01-28

Review Title: Terrible support on shipping
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Review Description: Terrible support on shipping. Item showed in stock and it has been 2 months now with no delivery. Multiple calls to customer support and all they'll tell me is it's in transit (no shipping updates for tracking # provided). I'll never purchase from Newark again.

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Reviewer Name: Alex Davidson

Review Submission Date: 2022-01-28

Review Title: Terrible support on shipping
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Review Description: Terrible support on shipping. Item showed in stock and it has been 2 months now with no delivery. I'll never purchase from Newark again.