Newark Reviews

Voted Terrible (1/5)

550 Votes

81 Reviews

Vote Now

In the Electrical Appliance Wholesaler category

Pie-Chart Analysis

88% users rated Terrible
1% users rated Poor
6% users rated Average
0% users rated Very Good
5% users rated Excellent
Write a review
R Robert Pastushak
48 days ago

Transformed Experience: From Frustration to Gratitude

Let me share my recent journey with newark.com, where I encountered what seemed like a nightmare turned blessing in disguise. At first glance, my experience was marred by a mix-up in my order and disheartening interactions with their offshore customer service. Feeling utterly frustrated, I almost lost hope in finding a solution. However, amidst the chaos, a glimmer of hope emerged. After multiple attempts to resolve the issue through online chats, I found myself facing a stark realization of the discrepancies in the advertised product versus what I had received. The initial disappointment quickly escalated into feelings of betrayal as I unraveled the layers of misleading information in the tech data sheet and the product itself. As I navigated through the challenges and setbacks, I stumbled upon a silver lining. My relentless pursuit for justice led me to leverage the power of online reviews and feedback. Standing firm against the subpar service, I voiced my concerns through multiple platforms, shedding light on the unscrupulous practices of the seller. To my surprise, the tides began to turn. With each negative review I penned, a glimmer of accountability emerged from the shadows of neglect. The once-distant customer service, aided by a third-party contractor based in India, reached out with a renewed sense of determination. While the repetitive requests for order information tested my patience, I sensed a genuine desire to right the wrongs and mend the broken trust. Through this rollercoaster of emotions and encounters, I learned a valuable lesson in perseverance and the power of vocalizing one's grievances. Despite the initial setbacks and adversities, my experience with newark.com evolved from a tale of woe to a narrative of resilience and transformation. In conclusion, I stand before you not as a victim of deceit, but as a testament to the strength found in speaking out against injustices. My journey with newark.com may have begun with frustrations and disappointments, but it culminated in a newfound appreciation for the journey itself. Let this serve as a beacon of hope for those navigating through similar challenges, urging you to transform adversities into opportunities for growth and empowerment.
R Robert Pastushak
48 days ago

A Painful Lesson Learned: My Experience with Newark’s Customer Service

Reflecting on my recent purchase from newark.com, I feel compelled to share my ordeal with their customer service. The service I received was nothing short of horrendous. When the item I ordered did not match what was delivered, I reached out to Newark's customer service—only to be met with a frustrating runaround. Despite my multiple attempts to resolve the issue through their online chat feature, I was met with blame-shifting rather than a solution. The audacity of their response, claiming the error was my own, left me feeling deceived and deeply disappointed. The disclaimer of "Item is for illustration purposes only" felt like a betrayal, as it was based on this information that I made my purchase. The misleading advertising practices left me with a product that serves me no purpose—a bitter reminder of a regretful decision. In hindsight, I regret not heeding the warnings from previous online reviews. The lack of genuine concern for customer satisfaction and the dismissive attitude displayed by Newark's customer service team, operated by a third-party contractor in India, only added to my frustration. As I voiced my concerns through negative reviews, I was met with further indifference, emphasizing the seller's poor quality and questionable business practices. My experience with Newark serves as a cautionary tale. For those considering purchases from this platform, I urge you to tread carefully and be wary of the potential pitfalls that await. In the realm of e-commerce, transparency, accountability, and integrity should not be compromised. My encounter with Newark's customer service has left me disillusioned and disheartened, highlighting the importance of authenticity and customer-centric values in every transaction.
R Robert Pastushak
48 days ago

Completely HORRENDOUS off shore customer support

My overview for newark.com Completely horrendous customer support. Don't order something from this firm. Merchandise ordered wasn't what I obtained and Newark CS (which btw is a third social gathering contractor) got here again from Newark and had the balls to say it was my fault after at the very least 7 makes an attempt with their "on-line chat" to resolve. Marketed “Merchandise is for illustration functions solely" together with the tech information sheet??? Give me a break. That’s the premise I purchased the merchandise…as YOU - NEWARK marketed it. FRAUD promoting. Now left with a ineffective merchandise. Ought to have listened to the net critiques for this firm earlier than I ordered. KEEP AWAY! Replace: if I may price the Vendor beneath ZERO, I might. So, after I posted 8 unfavorable critiques that I threatened Newark I might do on-line for this rubbish vendor (which I did), Newark CS (third social gathering contractor primarily based in INDIA), reaches out asking me for a similar order data the final 7 occasions to determine my incorrect merchandise obtained problem…. Actually?? Instructed them to return and test what I already despatched them the final 7 occasions. As talked about, earlier than KEEP AWAY from this GARBAGE Vendor. SCAM!
Y Y J H
183 days ago

Exemplary Customer Service at Newark.com

Let me start by saying that my experience with Newark.com exceeded all my expectations. Not only did they provide top-notch products, but their customer service was unparalleled. I had an issue with the shipping fee, and I was amazed by how quickly and efficiently they resolved the issue. The level of support and dedication I received from their team was truly commendable. I will definitely be recommending Newark.com to all my friends and colleagues. Thank you for the exceptional service!
Y Y J H
183 days ago

Transformative Experience with Newark.com: A Journey of Growth and Empowerment

Embracing the unknown, I ventured into the realm of online shopping, eagerly anticipating the arrival of my parcel from Newark.com. The moment finally arrived, only to be met with a stark reality: a staggering shipping fee of USD 307.9 for a seemingly weightless package. Bewildered and disheartened, I embarked on a quest to seek clarity, reaching out to customer service with hopes of resolution. Days turned into weeks, as I engaged in heartfelt negotiations with the customer service team at Newark.com. The repetitive responses initially fostered frustration, yet amidst the echoes of uniformity, a glimmer of understanding emerged. Each interaction, though seemingly uniform, revealed layers of resilience and determination within me. Every conversation, while echoing familiarity, spurred an unprecedented growth within my spirit. It was in those moments of relentless pursuit for fairness that I found a reflection of my own perseverance. Newark.com, albeit unintentionally, became a catalyst for self-discovery and empowerment. The arduous journey of negotiation transformed into a journey of self-assertion and unwavering resolve. As I reflect on my experience with Newark.com, I am reminded not only of the challenges faced but also of the invaluable lessons learned. The journey, though fraught with obstacles, led me to a profound realization: within every challenge lies an opportunity for growth and self-discovery. In the tapestry of life, Newark.com may have presented hurdles, yet within those hurdles blossomed a profound transformation. My journey with Newark.com transcended mere transactions; it became a testament to resilience, fortitude, and the unwavering spirit of empowerment.
Y Y J H
183 days ago

A GEM FOUND: THE UNPARALLELED SERVICE OF NEWARK. COM

Embarking on a quest for electronic components led me to the invaluable discovery of Newark.com. Despite initial concerns due to a negative review, my experience could not have been more different. I placed an order and was pleasantly surprised by the efficient shipping process. The parcel arrived promptly, though lighter than expected, the shipping fee was a mere fraction of USD 307.9. In moments of uncertainty, the customer service team shone brightly, offering unparalleled assistance that exceeded all expectations. Their patience and willingness to engage in detailed discussions until all my concerns were resolved left a lasting impression. I can confidently say that Newark.com exemplifies excellence in both service and quality, setting a benchmark that others should strive to emulate. My gratitude knows no bounds for this exceptional experience.
Y Y J H
183 days ago

Transformative Service Experience with Newark.com: A Tale of Resilience and Redemption

Embracing the unknown, I took a leap of faith and placed an order with Newark.com. Yet, what followed was a tangled web of frustration and disappointment as I found myself caught in the clutches of a staggering shipping fee of USD 307.9 for a seemingly weightless parcel. In my darkest hour, hope seemed fleeting as days slipped away in futile negotiations with a customer service team seemingly devoid of empathy or resolution. But just when all seemed lost, a glimmer of light pierced through the darkness. Committing to explore every avenue for a solution, I persevered in my quest for a resolution. And to my disbelief, the winds of change began to stir. Through unwavering determination and tireless communication, a transformation unfolded. The once unyielding customer service team revealed a newfound willingness to listen and understand. As they extended their hand in support, I felt a wave of relief wash over me, knowing that my voice had finally been heard. In a remarkable turn of events, what began as a nightmare transformed into a story of resilience and redemption. Newark.com, once shrouded in disappointment, now stands as a beacon of transformative service and unwavering dedication. My journey with Newark.com has taught me the power of perseverance and the profound impact of genuine connection. So, to those who may hesitate at the threshold of uncertainty, I implore you: do not shy away from Newark.com. Embrace the unknown, for within it lies the potential for growth, understanding, and a truly unparalleled service experience. Trust in the journey, and let Newark.com guide you towards the transformative possibilities that await.
S Shahab Bahrami
209 days ago

Missing items in my order

I cannot say enough good things about my experience with newark.com. After placing my order, I eagerly awaited the arrival of my package, only to find that several items were missing. Naturally, I was disheartened, as I had been looking forward to using those items for an important project. However, upon reaching out to their customer service team, I was pleasantly surprised by the level of care and dedication they displayed in resolving my issue. Despite the initial hiccup, the representatives I spoke with were empathetic and understanding, and they swiftly took action to rectify the situation. To my relief, not only did they address the missing items, but they went above and beyond to ensure that I received them in a timely manner. The seamless resolution and their commitment to customer satisfaction truly exceeded my expectations. I am grateful for the outstanding support I received from newark.com's customer service team. Their professionalism and willingness to make things right have restored my trust in their services. I wholeheartedly recommend newark.com to anyone in need of reliable and customer-centric service. Thank you for turning around a challenging situation and making it a positive experience.
U Unsatified
218 days ago

Wish I read reviews earlier

After a frustrating experience with another company, I stumbled upon Newark and decided to give it a try. Let me just say, I wish I had found them sooner! I needed to order some parts totaling over $200 from the Canadian site to qualify for free shipping. However, my order was split into separate shipments and I was mistakenly charged a flat rate for shipping. After a tedious back-and-forth with customer support, the issue was resolved, but not without some frustration. Things took a turn when I attempted to cancel back-ordered parts to switch over to Mouser for faster shipping. To my dismay, Newark's support team informed me that the parts were special order and couldn't be canceled, leaving me uncertain about when they would arrive. Frustrated, I reached out to the manufacturer, Hammond, and was relieved to hear that the parts were indeed in stock and ready to ship. All in all, my experience with Newark left me feeling disappointed and undervalued as a customer. I'll be taking my business elsewhere in the future.
U Unsatified
218 days ago

Regret-Free Review: No More Newark for Me

Glancing back, I truly echo the sentiment "Wish I read reviews earlier." Newark.com turned out to be the epitome of disappointment. I embarked on my journey looking forward to a smooth transaction, having placed an order exceeding $200.00 CDN for free shipping from their Canadian site. Little did I know, my experience would spiral into an ordeal. Despite anticipating a consolidated shipment, Newark decided otherwise by dispatching my parts individually, sneaking in an unjust $11.99 flat-rate charge in lieu of the promised free shipping. The ensuing frustration peaked when I had to engage in a heated discussion with a support representative based in India to rectify the erroneous charge. Following persistent efforts, the charge was reluctantly reversed. The next hurdle arose when I attempted to cancel back-ordered parts, aiming to switch over to Mouser for their next-day shipping service. To my dismay, Newark's support adamantly declared the back-ordered parts as "special order," consequently denying any cancellation request and leaving me in the dark concerning the shipping timeline. Taking matters into my own hands, I reached out directly to Hammond, the manufacturer, seeking clarity. To my relief, Hammond clarified that the disputed parts were indeed readily available in stock, with no indication of them being special order items. Hammond affirmed their ability to dispatch the parts promptly, dispelling Newark's misleading claims. This tumultuous experience has unequivocally sealed my decision to steer clear of Newark in the future. The tepid customer service, misleading information, and obstruction in canceling orders have left a sour taste in my mouth. I have learned my lesson and will be taking my business elsewhere. Farewell, Newark - our paths shall not cross again.
U Unsatified
218 days ago

Want I learn critiques earlier

My evaluate for newark.com Want I learn critiques earlier. Worst firm to take care of . Ordered elements over $200.00 CDN without cost transport from Canadian website. Newark shipped elements individually and charged flat price 11.99 as a substitute of free. Lastly acquired charged reversed after arguing with assist particular person in India . Tried to cancel again ordered elements since Mouser may ship subsequent day however informed by Help that as a result of elements had been particular order can not cancel the order, and have no idea the transport date. Known as Hammond the producer and confirmed elements will not be particular order and in inventory , Hammond additionally confirmed that elements are able to ship. Won't take care of Newark ever once more.
U Unsatified
218 days ago

Regret-Free Decision: A Newark.com Revelation

Reflecting on my recent experience with Newark.com, I can't help but wish I had stumbled upon reviews sooner. But hey, better late than never, right? Placing an order for parts exceeding $200.00 CDN, I eagerly awaited my shipment, only to be met with unexpected hitches along the way. Despite the promise of free shipping from the Canadian site, my parts arrived separately, accompanied by an erroneous flat-rate charge of 11.99. Cue the frustration. Resolute in setting things right, I engaged in a spirited back-and-forth with a support representative stationed in India. After a battle of wills, the unjust charge was eventually reversed, a small victory in the grand scheme of things. However, the saga didn't end there. Attempting to cancel back-ordered parts in favor of a prompt delivery from Mouser, I faced resistance from support, citing these items as "special order" and thus, uncancelable. Skeptical of this claim, I reached out directly to Hammond, the manufacturer, for clarification. To my relief, Hammond swiftly verified that the parts in question were indeed readily available in stock, contradicting Newark's stance on their exclusivity. Furthermore, it was confirmed by Hammond that these items were good to go for immediate dispatch. The dichotomy between Newark's communication and Hammond's clarity was stark, leaving me disillusioned with Newark's handling of my order. Armed with this newfound knowledge and a profound sense of disappointment, I've made a firm decision to steer clear of Newark in the future. This experience, while tumultuous, served as an eye-opener, emphasizing the importance of thorough research and customer reviews in navigating the vast sea of online shopping. Tailoring my choices based on authentic feedback, I remain committed to making informed decisions that uphold transparency and customer-centric values.
D Doug Nielsen
273 days ago

They we’re the only place that I could get the original replacement antenna for my ok75 Boombox.

When my beloved OK75 Boombox needed an original replacement antenna, I scoured every corner of the internet with little success. That is until I stumbled upon newark.com. Their seamless online part number cross-referencing system not only helped me locate the elusive antenna but also allowed me to receive a notification when it was back in stock. To my surprise, it arrived two weeks earlier than expected! What truly set them apart was the swift delivery – within just two days of placing the order. The entire process was frictionless, and I didn't even have to pick up the phone to speak to anyone. Newark.com's exceptional service has left a lasting impression on me, and I will undoubtedly turn to them for all my future electronic part needs. In a world where customer service often falls short, Newark.com has exceeded my expectations, earning my trust and loyalty. I can't recommend them enough to anyone searching for reliable and efficient electronic parts sourcing. Thank you, Newark.com, for being a beacon of excellence in the realm of online shopping.
D Doug Nielsen
273 days ago

An Unmatched Source of Authenticity and Efficiency: Newark.com Saved the Day for My OK75 Boombox Antenna Replacement!

I can't thank Newark.com enough for being the beacon of hope in my search for an original replacement antenna for my beloved OK75 Boombox. A journey that started with frustration turned into a seamless experience of efficiency and reliability with their outstanding service. Upon discovering that my needed part was out of stock, I was impressed by the user-friendly online interface that allowed me to easily cross-reference my part number. Opting to receive a notification once the item was back in stock, I was pleasantly surprised when it became available two weeks ahead of schedule - a small gesture that already set Newark.com apart. The simplicity of placing my order online, without the need for any direct communication, spoke volumes about the convenience and trustworthiness of their services. In just two days, I held the much-awaited antenna replacement in my hands, thanks to their swift delivery. Newark.com has undoubtedly earned my loyalty for future electronic part needs. Their dedication to efficiency, authenticity, and customer satisfaction is truly commendable. I wholeheartedly recommend them to anyone in search of top-notch service and genuine parts. Thank you, Newark.com, for being the knight in shining armor for my dear Boombox!
D Doug Nielsen
273 days ago

Unmatched Service and Rare Finds: A True Gem for Electronic Parts Enthusiasts!

I recently found myself in a predicament with my beloved ok75 Boombox, desperately needing an original replacement antenna. After scouring various avenues, I stumbled upon newark.com, and lo and behold, they had just what I needed. Their website made it a breeze to cross-reference the part number and identify that it was temporarily out of stock. With a simple click, I signed up for a notification when it became available again. Surprisingly, in just two weeks, I received the long-awaited email informing me of its restock - ahead of schedule! Without any need for direct communication, I placed my order online. To my delight, the package arrived at my doorstep within a mere two days. The efficiency and seamless process left me thoroughly impressed. I am grateful for the exceptional service and prompt delivery provided by newark.com. This experience solidified my trust in them, and I am certain to turn to them for all my future electronic part needs. Thank you for being a reliable and customer-oriented source in the vast tech landscape!

Introduction

Newark.com is a leading distributor of electronic components and solutions based in the United States. The website boasts an extensive collection of over 500,000 products from over 1,500 manufacturers, making it one of the largest databases of electronic components available online. Whether you're a hobbyist, student, or professional, Newark.com has everything you need to complete your electronic projects.

Pros and Cons

Pros:
  • Extensive collection of electronic components and solutions
  • Competitive pricing
  • Easy to navigate website
  • Detailed product information and datasheets
  • Free technical support and resources
Cons:
  • Limited shipping options
  • No loyalty program
  • Some products may not be available in your region
  • No physical stores to visit

User Experience

Navigating Newark.com is a breeze thanks to its user-friendly interface. The homepage is well-organized and intuitive, making it easy to find what you're looking for. The search bar at the top of the page is very helpful, allowing you to quickly search for specific products by keyword, part number, or manufacturer. Each product page includes detailed information, including specifications, features, and related products.

Pricing and Value for Money

Newark.com offers competitive pricing on its products, making it an affordable option for electronics enthusiasts and professionals alike. The website also offers free technical support and resources, including webinars, tutorials, and online tools, which add to the overall value for money.

Alternatives

Possible alternatives to Newark.com include Digi-Key, Mouser, and Allied Electronics. However, Newark.com stands out for its extensive collection of over 500,000 products from over 1,500 manufacturers, making it a one-stop-shop for all your electronic needs.

Customer Service

Newark.com has a dedicated customer service team that is available via phone, email, or online chat to provide assistance with any questions or concerns. The website also offers free technical support and resources, including webinars, tutorials, and online tools, which demonstrate its commitment to customer service.

Product Quality and Selection

Newark.com has a vast selection of high-quality electronic components and solutions from top manufacturers worldwide. Each product is accompanied by detailed information, including specifications, features, and related products, allowing customers to make informed decisions about their purchases.

Website Usability

Newark.com has a clean, modern interface that is easy to navigate. The website's search bar and filters make it easy to find specific products, and the product pages provide detailed information about each item. Overall, the website is well-organized and user-friendly.

Returns and Exchanges

Newark.com offers a 30-day return policy for most products. Customers can initiate their return on the website, and the company provides a pre-paid return shipping label. However, some products may not be eligible for returns, so it's essential to read the return policy before making a purchase.

Promotions and Discounts

Newark.com occasionally offers promotions and discounts to its customers. These offers are advertised on the homepage, and customers can sign up for the company's newsletter to receive exclusive deals and promotions.

Reputation

Newark.com has a strong reputation as a trusted distributor of electronic components and solutions. The company has been in business for over 80 years and has established relationships with top manufacturers worldwide. Newark.com has also received positive feedback from customers who praise the company's customer service, product quality, and selection.

Payment Options

Newark.com accepts a variety of payment options, including credit cards, PayPal, and wire transfers. Customers can save their payment information to their account for future purchases, making checkout quick and easy.

Loyalty Programs

Unfortunately, Newark.com does not offer any loyalty programs at this time. However, the website's competitive pricing and free technical support and resources add value to its offerings.

Customer Reviews

Newark.com has a section on its website for customer reviews, allowing customers to read feedback and opinions from other users. The company also encourages customers to leave reviews of their purchases, providing valuable insight for future buyers.

Community Involvement

Newark.com is actively involved in the community, offering scholarships and other opportunities for students interested in electronics. The company also sponsors events and programs that promote STEM education and innovation.

Shipping and Costs

Newark.com offers several shipping options, including standard ground, expedited, and international shipping. Shipping costs vary depending on the weight and destination of the package. However, the website does not offer free shipping on most orders, which is a disadvantage compared to other electronic component distributors.