Users Voice for Newarrivaldress

43% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
52% users rated Excellent
Pie Chart Review Representation for Newarrivaldress
Newarrivaldress Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 15 Feb 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 3.3 1 5 4.5 1.4 4.8
Oct 2022 5 1 1 4.7 1 4.8
Mar 2023 1 1 5 4.2 5 4.9
Line Chart for Rating of peer stores

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Detailed Newarrivaldress Review by

Introduction

Newarrivaldress is an online fashion retailer that offers a range of women's clothing, shoes, and accessories. The company was founded in 2012 and has rapidly become a popular destination for fashion-savvy shoppers. With a range of styles to suit all tastes, the brand prides itself on offering high-quality products at competitive prices.

Pros and Cons

Pros:
  • Wide range of products
  • Competitive pricing
  • Free shipping on orders over $109
  • Responsive customer service
Cons:
  • Long shipping times
  • Mixed online reviews regarding product quality
  • No physical stores

User Experience

The website is easy to navigate and clearly laid out, with options to browse by category, size, and color. The checkout process is straightforward, and customers can easily create an account to track orders and save their preferences. However, some customers have reported slow load times and technical difficulties with the website.

Pricing and Value for Money

Newarrivaldress's pricing is competitive, with many items priced lower than similar styles from other brands. However, the quality of the products can be hit or miss, so customers should do their research before making a purchase. The brand occasionally runs sales and promotions, which can offer additional savings to shoppers.

Alternatives

Other online fashion retailers that offer similar products include ASOS, Shein, and Zara. Customers should compare pricing, shipping costs, and product quality before making a decision.

Customer Service

Newarrivaldress offers responsive customer service via email and social media channels. However, some customers have reported slow response times and difficulty resolving issues with orders.

Product Quality and Selection

The brand offers a wide selection of clothing, shoes, and accessories, with new styles added frequently. However, some customers have reported issues with product quality, including items arriving damaged or not as described.

Website Usability

The website is easy to navigate and search for products, with clear product photos and detailed descriptions. However, some customers have reported slow load times and technical difficulties with the website.

Returns and Exchanges

Newarrivaldress offers returns and exchanges on most products within 15 days of delivery. However, customers are responsible for paying return shipping costs, and some items may not be eligible for returns or exchanges.

Promotions and Discounts

Newarrivaldress occasionally runs sales and promotions, offering discounts to customers who sign up for their newsletter or follow them on social media. Additionally, the brand offers a loyalty program that rewards customers with points for purchases and other actions.

Reputation

Newarrivaldress has mixed online reviews, with some customers reporting positive experiences and others reporting issues with product quality, shipping times, and customer service. While the brand has made efforts to respond to customer complaints and improve their service, shoppers should do their research before making a purchase.

Payment Options

Newarrivaldress accepts a variety of payment options, including credit cards, PayPal, and Apple Pay.

Loyalty Programs

Newarrivaldress offers a loyalty program that rewards customers with points for purchases and other actions. Points can be redeemed for discounts on future purchases.

Customer Reviews

Online reviews of Newarrivaldress are mixed, with some customers reporting positive experiences and others reporting issues with product quality, shipping times, and customer service. Shoppers should carefully review product descriptions and customer feedback before making a purchase.

Community Involvement

Newarrivaldress does not have a dedicated program for community involvement, but they have made efforts to improve their environmental impact by reducing packaging waste and using sustainable materials in some of their products.

Shipping and Costs

Newarrivaldress offers free shipping on orders over $109, with shipping times ranging from 10-25 days depending on the destination. However, some customers have reported longer shipping times and customs delays on international orders. Customers are responsible for paying any customs duties or taxes on their orders.

Newarrivaldress Recent User Reviews

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Reviewer Name: Consumer

Review Submission Date: 2022-09-30

Review Title: this website is a total scam!!
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Review Description: this website is a total scam!!! Do not order anything from these fake people! I ordered a dress from this website after finding them thru pinterest. They sent me the completely wrong dress and give no address to return items. After emailing back and forth with them for weeks, they kept saying it was the correct dress even after I sent them pictures and proved it wasn't. They never gave me an address and my money was never refunded. This place is a joke!!!

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Reviewer Name: Chloe

Review Submission Date: 2020-10-14

Review Title: Scam website
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Review Description: Scam website. Don’t use.

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Reviewer Name: Ayoob Alsharif

Review Submission Date: 2019-05-20

Review Title: Website not reachable
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Review Description: I want to check my order status, but I can't access the website. I sent an email, but it could not be delivered either. Anyone knows what is going on??

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Reviewer Name: jasmin bethea

Review Submission Date: 2019-05-19

Review Title: I recently bought my dress on their…
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Review Description: I recently bought my dress on their site April 26th and it’s May 19th. I told them my prom is the 25th and they kept telling me from emails that it will arrive in enough time and that they were done with my dress and that it will be shipped ASAP. However two days ago I’ve tried to look on the website and all of a sudden the website no longer exists. I tried to email them and the email can’t be delivered nomore . I’m going to wait until Wednesday and hopefully my dress comes . Just so far it’s been stressful

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Reviewer Name: Tiarra Mooney

Review Submission Date: 2019-03-26

Review Title: DO NOT ORDER
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Review Description: I ordered a dress from this place . They were emailing back fast when i asked questions . But as soon as the dress came in , it didn’t look like the picture provided at all . So i asked for a refund . My prom is in 2 weeks and i need my money back ! when i asked for a refund , they stopped emailing me back and started ignoring every email i sent ! I really need my money back . DO NOT ORDER from this website . It’s a scam forreal

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Reviewer Name: Seticivere

Review Submission Date: 2017-12-12

Review Title: I ordered this evening gown
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Review Description: I ordered this evening gown, it sewed by my standards, no extra fee. super fast delivery-two weeks. posting tracked all the way up to the address. dress super!!! four thousand just unreal beautiful!!! sewn quality. dear allen thank you! thank you! thank you! answered all questions. I'm happy

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Reviewer Name: Banjo

Review Submission Date: 2017-12-07

Review Title: my order No
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Review Description: Hi.You asked for my order No from my previous preview.The order No is NA2017070827095 .....

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Reviewer Name: Lucie

Review Submission Date: 2017-11-05

Review Title: Fast response answer my question,and …
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Review Description: Fast response answer my question,and friednly attitude.elegant evening gown,love it so much!

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Reviewer Name: nataliagozdur

Review Submission Date: 2017-09-05

Review Title: great store
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Review Description: I really like dresses from this store!

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Reviewer Name: Lyka Mae Chiang

Review Submission Date: 2017-08-17

Review Title: Best quality for its price
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Review Description: This dress is absolutely gorgeous; the attention to detail is amazing. No alterations will be needed. Best dress choice I could have made especially for the price