Newbalance Reviews

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86 Reviews

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Introduction

Newbalance.ru is the official website of New Balance, a popular American footwear brand that offers quality sportswear, casual wear, and accessories. The website offers a range of products, including shoes, clothing, and accessories for men, women, and kids. With a reputation for quality, comfort, and durability, New Balance has been a favorite of athletes and fitness enthusiasts for decades.

Pros and Cons

Pros:
  • Wide range of products for men, women, and kids
  • High-quality and durable products
  • Great customer service and returns policy
  • An impressive selection of sizes and styles
  • Free shipping for orders over 4,900 rubles
Cons:
  • High prices
  • Limited promotions and discounts
  • Relatively slow website and checkout process
  • Limited availability of certain styles and products

User Experience

Newbalance.ru offers a user-friendly website that is easy to navigate. The website is well-organized, with clear categories for products, making it easy to search for specific items. The product pages are also detailed, with multiple images and descriptions, making it easy to find the right product for your needs.

Pricing and Value for Money

New Balance products are generally more expensive than other sportswear brands. However, the quality and durability of their products make them worth the investment. Newbalance.ru offers regular promotions and discounts, making it possible to get premium quality products at a more affordable price.

Alternatives

There are many alternatives to New Balance, including Nike, Adidas, Under Armour, and Puma. However, New Balance stands out for its focus on comfort, support, and durability. This makes it a great choice for athletes and fitness enthusiasts who want to invest in quality products that will last.

Customer Service

Newbalance.ru offers excellent customer service, with a responsive support team that is available to answer questions and help with any issues. The website also offers a returns policy, which allows customers to return products that do not meet their expectations. This makes it easy to shop with confidence and ensures that customers are satisfied with their purchase.

Product Quality and Selection

New Balance is known for its high-quality products, which are designed to support and enhance athletic performance. The website offers a wide selection of products, including shoes, clothing, and accessories. The product pages are detailed, providing an in-depth look at each product's features and benefits, making it easy to find the right product for your needs.

Website Usability

Newbalance.ru is easy to use, with clear categories and a straightforward checkout process. However, the website can be slow at times, making it feel sluggish when browsing and making purchases.

Returns and Exchanges

New Balance offers a straightforward returns policy, allowing customers to return products that do not meet their expectations. The website outlines the returns process clearly, making it easy for customers to navigate.

Promotions and Discounts

New Balance offers regular promotions and discounts, allowing customers to save money on premium quality products. However, the discounts are limited, and the prices of most products are still relatively high.

Reputation

New Balance has a solid reputation for quality, comfort, and durability. The brand is widely recognized as a leader in the sportswear industry, with a loyal following of athletes and fitness enthusiasts.

Payment Options

Newbalance.ru offers a range of payment options, including credit/debit card, PayPal, and bank transfer. This makes it easy for customers to make purchases using the payment method that works best for them.

Loyalty Programs

New Balance does not currently offer a loyalty program. However, the website does offer regular promotions and discounts, making it possible for customers to save money on their purchases.

Customer Reviews

Customers have generally positive reviews of Newbalance.ru. The website has a 4.9 rating on Trustpilot, with customers praising the quality of the products and the excellent customer service.

Community Involvement

New Balance is committed to social responsibility and community involvement. The brand focuses on sustainability, diversity, and inclusion, making it a popular choice for customers who value ethical and socially responsible brands.

Shipping and Costs

Newbalance.ru offers free shipping on orders over 4,900 rubles. For orders below this amount, shipping costs vary depending on the delivery location and the size of the order. Delivery times are generally fast, with most orders arriving within 3-5 business days.