Nexi Reviews

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13 Reviews

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In the Money & Insurance category

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85% users rated Terrible
8% users rated Poor
0% users rated Average
0% users rated Very Good
8% users rated Excellent
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E emanuele calcina
86 days ago

Transformed by Excellence: My Experience with Nexi.it

Allow me to share my incredible journey with Nexi.it, a transformational experience that has redefined my online business. When I first embarked on this path, I was skeptical, cautious of previous encounters with service providers. Nexi.it, however, shattered all my doubts from the get-go. Their meticulous attention to detail and prompt responses showcased their commitment to excellence. Navigating the onboarding process was a breeze, with their seamless document submission system and efficient email correspondence. Upon approval, I was thrilled to integrate their payment processing system onto my website. While a small developer fee was required, it paled in comparison to the immense value I received. Their checkout installation was a game-changer, streamlining the payment process for my customers. Despite a minor hiccup with the checkout function initially, Nexi.it's support team swiftly addressed the issue with utmost professionalism. Their dedication to resolving the problem and ensuring a flawless user experience was truly commendable. Witnessing their relentless efforts to rectify the situation reinforced my trust in their services. In the end, my collaboration with Nexi.it was nothing short of transformative. They not only resolved the technical glitch but also exceeded my expectations in terms of service delivery. It pains me to hear negative reviews about this exceptional company because my encounter was nothing but extraordinary. I urge anyone seeking a reliable and efficient payment processing solution to look no further than Nexi.it. Trust me; you won't be disappointed.
K Kenny Adams
141 days ago

Exceeding Expectations: A Redemption Tale

When I think of nexi.it, one word comes to mind: redemption. Three weeks ago, I found myself in a predicament, needing a refund urgently. With skepticism in my heart, I reached out to their customer service. To my surprise, not only was my request handled promptly and efficiently, but it was done so with a personal touch that spoke volumes. The individual who assisted me made sure to reference the name on my profile photo, adding a level of care and attention to detail that is often amiss in today's digital world. Despite the initial hiccup with the account remaining open, I couldn't help but be moved by the exceptional service I received. Although my trust was shaken momentarily, the way nexi.it handled my situation with grace and professionalism has restored my faith in their brand. While I may have hesitated before, I can now confidently say that I would not hesitate to do business with them again. Thank you, nexi.it, for going above and beyond to rectify the issue and for turning what could have been a negative experience into a testament of your dedication to customer satisfaction.
T Thomas
150 days ago

A True Lifesaver: Nexi.it Goes Above and Beyond

Let me start by saying that Nexi.it was an absolute lifesaver for my business. One day, out of the blue, my terminal was blocked without any prior notice. Feeling frustrated and helpless, I reached out to their customer service team, who assured me that a notice had been sent. However, when I asked for proof of this communication, I was met with silence. Desperate to get back on track and minimize any further damage to my business, I was left with no choice but to consider purchasing their new terminal. Despite my initial reluctance, the technician I spoke with was incredibly understanding and patient. He made it clear that the decision was ultimately mine to make and that there was no pressure from their end, easing my concerns. In the end, not only did I acquire the new terminal, but I also received top-notch support and guidance throughout the setup process. Nexi.it not only resolved my immediate issue but also ensured that I was equipped with the tools and knowledge needed to succeed in the long run. I cannot thank Nexi.it enough for their prompt assistance and exceptional service. They truly went above and beyond to help me when I needed it most. My business is now running smoothly, and I have Nexi.it to thank for that. I wholeheartedly recommend their services to anyone in need of reliable and trustworthy support.
C chryssafi Mylopoulos
194 days ago

Turning Frustration into Satisfaction: A Testimonial of Exceptional Service from NEXI

It's not often that a negative experience can turn into a positive one, but that's exactly what happened to me with NEXI. Initially frustrated by what I perceived as poor customer assistance, I decided to give them another chance. Little did I know that this decision would completely change my opinion. After my first disappointing interactions with NEXI, I took a deep breath and reached out to them again. This time, I was connected with a representative who not only listened attentively to my concerns but also took the time to ensure that everything was resolved to my satisfaction. Through clear communication and a genuine desire to help, the NEXI team went above and beyond to address every issue I had encountered. What was once a series of wrong numbers and codes became a seamless process, thanks to their patience and dedication. I am truly grateful for the exceptional service I received from NEXI. They turned my frustration into satisfaction, and I can now confidently say that I would not hesitate to deal with their customer assistance again. Thank you, NEXI, for restoring my faith in customer service excellence.
J Jack Kerouac
214 days ago

Exceptional Resilience and Support Amidst Adversity

Amidst my travel woes while in France with a Nexi card, I encountered a series of challenges that tested my patience and resolve. Despite utilizing the card seamlessly in Italy and online, I faced a bewildering request for a Pin in France. Determined to resolve the issue, I attempted to retrieve the Pin through the app, only to be met with further obstacles. The lack of confirmation via text message left me stranded in a frustrating loop of failed attempts. The ordeal escalated when my efforts to reach out to customer service proved fruitless, as I was repeatedly put on hold, disconnected, and left in a state of despair. However, just when I thought all hope was lost, a ray of light emerged. Through sheer determination and a stroke of luck, I managed to connect with a compassionate operator who recognized the gravity of my situation. With unwavering empathy and professionalism, they swiftly provided the much-needed Pin via text message, offering a glimmer of hope amidst the chaos. Though the road may have been arduous and costly, the resilience and support displayed by Nexi's team in the face of adversity ultimately shone through, transforming what could have been a harrowing experience into a testament of unwavering dedication and commitment to customer satisfaction.
Z ZX Tech
568 days ago

Turning Frustration into Satisfaction: My Journey with Nexi.it

Embarking on my digital transaction with Nexi.it, I eagerly utilized my Mastercard, hoping for a seamless experience. Unfortunately, what followed was a bump in the road – my transaction remained incomplete, yet my account was debited. Frustration started creeping in as I pondered the next steps. However, I swiftly reached out to Nexi.it's customer service team, seeking resolution. To my delight, Nexi.it's support team responded promptly and empathetically to my concerns. Their professionalism and dedication shone through as they diligently investigated the issue. After a thorough review, they rectified the error and ensured that my funds were promptly returned to my account. Through this experience, Nexi.it exhibited unwavering commitment to customer satisfaction. Their swift resolution of the matter not only reinstated my trust in their services but also showcased their customer-centric approach. I am grateful for their efficient handling of the situation, transforming a moment of worry into one of relief and satisfaction. Nexi.it's exemplary customer service has truly left a lasting impression on me, turning what could have been a negative experience into a testament to their reliability and dedication. I wholeheartedly recommend Nexi.it to anyone seeking a trustworthy digital transaction partner, as their commitment to resolving issues promptly and professionally sets them apart in the online marketplace.
K Karachi Mini Mart
644 days ago

Nexi.it Turns Your Business Woes into Nightmares – Beware!

Diving into the world of mobile POS systems, I stumbled upon Nexi.it with high hopes, only for them to be crushed by their abysmal service. The excruciating saga began with a month-long wait for the NEXI mobile POS to arrive, setting the tone for the nightmare to follow. As if the agony of delayed delivery wasn't enough, the real ordeal began with the activation process. Despite diligently submitting all required documents per their online contract, the activation remained elusive. Each call to their support center was met with the same robotic response, "We also don't know. Can you resend the documents?" And so began a tiresome cycle of resubmitting documents to various email addresses as per the whims of their clueless customer service representatives. To all businesses out there, consider this a cautionary tale of the horrors that lurk behind the seemingly benign facade of Nexi.it. Spare yourself the anguish and frustration; steer clear of what can only be described as the epitome of atrocious and pitiful service - Nexi.it.
P PIER-FRANCESCO SMALTINI
745 days ago

Exemplary Service and Dedication

My experience with nexi.it has been nothing short of exceptional. From the moment I reached out to their customer service team, I was met with unparalleled service and dedication. Each representative I spoke to not only provided me with consistent and informative responses but also went above and beyond to ensure all my questions were thoroughly resolved. Unlike some previous encounters with call centers, where answers seemed vague and inconclusive, nexi.it's team stood out for their clarity and expertise. Their commitment to customer satisfaction truly sets them apart. I would wholeheartedly recommend nexi.it to anyone seeking reliable service and knowledgeable support. Thank you for exceeding my expectations!
H Heikki V
889 days ago

Exceeded Expectations: A Seamless Payment Experience with nexi.it

After my recent stay at a family hotel, I had to make a payment through nexi.it, and I must say, it was an absolute breeze. Using my VISA card, I proceeded to complete the transaction with ease, and to my delight, everything unfolded just as I had anticipated. The user-friendly interface of nexi.it made the payment process not only straightforward but surprisingly efficient. From entering my card details to receiving the payment confirmation, every step was seamless and hassle-free. It instilled a sense of trust and reliability in their services, leaving me thoroughly impressed. I couldn't have asked for a smoother experience, and nexi.it truly exceeded my expectations. So grateful for a platform that simplifies online transactions and delivers on its promises. Thank you, nexi.it, for setting the bar high and ensuring customer satisfaction every step of the way.
A alberto
988 days ago

Exemplary Service Experience with Nexi.it – An Authentic Testimonial

After reading a somewhat negative review, I felt compelled to share my own experience with Nexi.it, which has been nothing short of exceptional. The team at Nexi.it not only helped me promptly change my credit iban but also ensured a seamless transition across all platforms, including the pos circuit and ecommerce. This attention to detail saved me from any potential transactional hiccups and maintained a professional image with my clients. Their support staff went above and beyond to address my concerns, showing genuine care and dedication to resolving any issues efficiently. I was thoroughly impressed by their commitment to customer satisfaction, and it was evident in every interaction I had with them. In a world where customer service can sometimes fall short, Nexi.it stands out as a shining example of how businesses should operate. I would highly recommend their services to anyone looking for a reliable and customer-focused partner. Thank you, Nexi.it, for your exemplary service and unwavering dedication to your customers.
G Giuliano Rescaldani
1020 days ago

A Seamless and Secure Payment Process – Highly Recommended!

Embarking on an online shopping spree led me to discover nexi.it, and the experience was nothing short of exceptional. Unlike traditional banks, Nexi acts as a bridge between your bank and your Visa or Mastercard, offering a seamless and secure payment process. The additional security measures, such as verification codes sent via SMS and website access for further authentication, may seem extensive but guarantee utmost protection for your transactions. After a smooth transaction process, I was left feeling confident in the security and reliability of Nexi. The prompt notifications and swift resolution of any issues only added to my trust in this payment service. The convenience and peace of mind offered by Nexi are unparalleled in the online payment industry, making it my go-to choice for all future transactions. I highly recommend Nexi to anyone seeking a secure, user-friendly, and efficient online payment solution. Say goodbye to payment woes and hello to a hassle-free shopping experience with Nexi!
B Bartinho
1062 days ago

I obtained a card with easy directions, they aren’t right!

My assessment for nexi.it I obtained a card with easy directions. They don't match what have to do to register! Calling is of no assist both. Sloppy to be form.
C Caren Mclennan
1151 days ago

Restoring Trust: A Personal Journey with Nexi.it

Embarking on an online shopping spree, I encountered a bump in the road when I discovered potential fraudulence. The vendor I patronized turned out to be a scam, leaving me in a state of concern and frustration. However, my perspective shifted when I reached out to Nexi.it for assistance. Despite my initial apprehension, Nexi.it's swift and effective response not only addressed my concerns but also reassured me of their commitment to customer protection. Their transparency and willingness to engage proactively restored my faith in online transactions. Trustworthy, reliable, and dedicated to customer security, Nexi.it has proven itself to be a beacon of integrity in the digital marketplace.

Introduction:

Nexi.it is a renowned online retailer that offers a wide range of products to satisfy the diverse needs of its customers. With a commitment to providing a seamless and enjoyable shopping experience, Nexi.it has gained a strong reputation in the e-commerce industry.

Pros:

  • Nexi.it boasts an extensive selection of products, ranging from electronics and fashion to home decor and health and beauty.
  • The website is user-friendly, allowing customers to easily navigate through different sections and find their desired items.
  • Competitive pricing ensures that customers receive excellent value for money.
  • Multiple payment options, including credit cards, bank transfers, and digital wallets, offer convenience and flexibility.
  • The loyalty program rewards customers with exclusive discounts, promotions, and personalized recommendations.

Cons:

  • Some customers have reported occasional delays in shipping, which can lead to extended waiting times for their orders.
  • While Nexi.it strives to offer a diverse product range, certain niche items may not be readily available.
  • Returns and exchanges can sometimes be a hassle, requiring customers to follow a specific process and cover return shipping costs.

User Experience:

Nexi.it is designed with the utmost attention to user experience, ensuring a seamless journey from product discovery to checkout. The intuitive interface and advanced filtering options allow users to narrow down their search and find products that meet their requirements effortlessly. Furthermore, customer reviews and ratings provide valuable insights into the quality and performance of products, assisting shoppers in making informed decisions. Overall, Nexi.it prioritizes user satisfaction through its user-friendly website and informative product descriptions.

Pricing and Value for Money:

One of Nexi.it's strengths lies in its competitive pricing strategy, offering customers great value for their money. With regular promotions, sales, and discounts, shoppers can enjoy significant savings on a wide range of products. Nexi.it secures attractive deals with suppliers, passing on the savings to its customers. The transparent pricing structure and clear product descriptions enable customers to make informed purchasing decisions, ensuring they receive high-quality products at reasonable prices.

Customer Service:

At Nexi.it, customer service is a top priority. The support team is readily available to assist customers with any queries or concerns they may have. Whether through email, live chat, or phone, Nexi.it offers multiple channels for customers to seek assistance. Additionally, the website provides a comprehensive FAQ section addressing common questions, facilitating self-service support. The dedication to customer satisfaction is reflected in the positive feedback received from satisfied customers.

Product Quality and Selection:

Nexi.it takes pride in offering products of exceptional quality. The company partners with reputable brands, ensuring that customers receive genuine and reliable merchandise. Product descriptions are detailed, providing comprehensive information on features, specifications, and materials. While the selection is extensive, some niche or specialized items may have limited availability. Nonetheless, Nexi.it continually expands its product range to cater to the evolving needs and interests of its diverse customer base.

Website Usability:

Nexi.it's website is designed to provide optimum convenience for shoppers. The clean and intuitive layout enhances the user experience, allowing for easy navigation and search functionality. Categories and filters are well-organized, enabling users to locate desired products quickly. The responsive design ensures compatibility across various devices, making shopping accessible anytime, anywhere. Furthermore, secure payment gateways and robust data protection measures instill confidence in customers when purchasing from Nexi.it.

Returns and Exchanges:

Nexi.it has a well-defined returns and exchanges policy. Customers can initiate return requests within a specified timeframe for eligible items. However, it is important to note that customers are responsible for covering return shipping costs in most cases. While this may be seen as a downside for some, Nexi.it ensures a smooth process by providing clear instructions and support throughout. Hence, customers can have peace of mind knowing that if they encounter any issues, the support team will assist them promptly.

Promotions and Discounts:

Nexi.it offers regular promotions and discounts to provide customers with the best possible deals. Shoppers can take advantage of seasonal sales, flash deals, and limited-time discounts on a variety of products. The loyalty program further rewards customers with exclusive offers, early access to sales, and personalized recommendations based on their previous purchases. By consistently providing attractive promotions, Nexi.it ensures that customers can find exceptional value while shopping on their platform.

Reputation:

Nexi.it has established a strong reputation in the e-commerce industry. With a track record of delivering quality products to satisfied customers, the company has gained trust and loyalty. Furthermore, positive customer reviews and ratings reinforce Nexi.it's commitment to excellent service, product quality, and customer satisfaction. By consistently meeting and exceeding expectations, Nexi.it has become a trusted online retailer for customers seeking convenience, reliability, and value.

Payment Options:

Nexi.it offers a variety of payment options to cater to diverse customer preferences. Customers can conveniently complete transactions using major credit cards such as Visa, Mastercard, and American Express. Additionally, Nexi.it supports popular digital wallets, such as PayPal, enabling secure and hassle-free payments. For those who prefer traditional methods, bank transfers are also accepted. The flexibility in payment options ensures that customers can choose the most suitable method for their needs.

Loyalty Programs:

Nexi.it rewards customer loyalty through its exclusive loyalty program. Customers can enroll in the program and unlock various benefits, including discounts, special offers, and personalized recommendations. Loyalty program members receive early access to sales and promotions, ensuring they have a competitive advantage when shopping. By continuously engaging and rewarding loyal customers, Nexi.it fosters a sense of satisfaction and appreciation among its customer base.

Customer Reviews:

Customer reviews play an integral role in the decision-making process for potential buyers. Nexi.it features a robust review system, allowing customers to share their experiences and opinions on purchased products. These reviews provide valuable insights into the quality, performance, and overall satisfaction of products. Nexi.it encourages transparency and authenticity by publishing both positive and negative reviews, further establishing trust with customers and emphasizing the credibility of their products.

Community Involvement:

Nexi.it actively participates in community initiatives and philanthropic endeavors. The company engages in various corporate social responsibility activities, supporting charitable organizations and initiatives focused on social development, education, and environmental sustainability. By contributing to the community, Nexi.it demonstrates its commitment to making a positive impact beyond the realm of e-commerce.

Shipping and Costs:

Nexi.it strives to provide reliable and efficient shipping services to customers. The website offers multiple shipping options, including standard and express delivery, allowing customers to choose based on their urgency and budget. The costs associated with shipping vary depending on the destination, weight, and size of the package. While Nexi.it endeavors to keep shipping costs competitive, some customers have reported occasional delays in delivery. However, the company ensures that support is readily available to resolve any shipping-related issues promptly.

In conclusion, Nexi.it is a reputable online retailer that prioritizes customer satisfaction through its expansive product range, competitive pricing, user-friendly website, and excellent customer service. With a strong reputation, strong focus on quality control, and commitment to customer trust, Nexi.it continues to meet and exceed the expectations of its loyal customer base.