Users Voice for Nextdaycontacts

22% users rated Terrible
2% users rated Poor
0% users rated Average
2% users rated Very Good
74% users rated Excellent
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Nextdaycontacts Overall rating
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Review article published on: 19 Nov 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 3.8 4.8 2.7 3.9 3.8 1
Oct 2022 5 4.3 5 4.7 4.2 1
Mar 2023 4.5 2.4 1 3.8 2.8 1
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Detailed Nextdaycontacts Review by

Introduction

Next Day Contacts is an online contact lenses retailer that boasts of fast shipping, easy prescriptions, and affordable prices. The website sells a variety of popular contact lens brands, including Acuvue, Air Optix, Biofinity, and more. In this editorial review, we will provide a comprehensive assessment of Next Day Contacts, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:
  • Fast shipping
  • Wide selection of contact lens brands and types
  • Affordable prices
  • Easy prescription verification process
Cons:
  • Limited product information and descriptions
  • No live chat customer support

User Experience

Next Day Contacts' website is easy to navigate, with a clean and simple design that makes it easy to find what you are looking for. The website's prescription verification process is straightforward, and the checkout process is quick and seamless. However, the website's product pages lack detailed information and descriptions, which can make it difficult for users to make informed purchase decisions.

Pricing and Value for Money

Next Day Contacts offers competitive prices on popular contact lens brands and types, with discounts and promotions available on select products. The website also offers a price match guarantee, ensuring that customers get the best value for their money.

Alternatives

There are several alternatives to Next Day Contacts, including 1-800 Contacts, Lens.com, and Walgreens. Each of these websites offers a similar selection of contact lens brands and types, as well as comparable pricing and customer service.

Customer Service

Next Day Contacts' customer service team can be reached via email or phone during business hours. However, the website does not offer live chat support, which can be inconvenient for customers who require immediate assistance.

Product Quality and Selection

Next Day Contacts offers a wide selection of popular contact lens brands and types, with options for daily, weekly, and monthly wear, as well as colored and multifocal lenses. The website sources its products from reputable manufacturers, ensuring that customers receive high-quality lenses.

Website Usability

Next Day Contacts' website is intuitive and easy to navigate, with a straightforward checkout process and prescription verification system. However, the website's product pages lack detailed information and descriptions, which can be a drawback for users who require more information before making a purchase.

Returns and Exchanges

Next Day Contacts offers a hassle-free returns process, allowing customers to return unopened and undamaged products within 30 days of purchase for a full refund or exchange.

Promotions and Discounts

Next Day Contacts offers various discounts and promotions on select products, including a 10% discount for first-time customers and discounts on bulk purchases.

Reputation

Next Day Contacts has a good reputation among customers, with positive reviews on various online review platforms. The website is also accredited by the Better Business Bureau, further adding to its credibility.

Payment Options

Next Day Contacts accepts various payment methods, including credit cards, PayPal, and Google Pay, making it easy for customers to make secure payments.

Loyalty Programs

Next Day Contacts does not offer a loyalty program for regular customers, which may be a drawback for those who make frequent purchases.

Customer Reviews

Customers have generally positive things to say about Next Day Contacts, with many praising the website's fast shipping and affordable prices. However, some customers have noted the lack of detailed product information and descriptions as a drawback.

Community Involvement

Next Day Contacts does not appear to be involved in any charitable or community programs or initiatives.

Shipping and Costs

Next Day Contacts offers free standard shipping on all orders over $49, with expedited and overnight shipping options available for an additional fee. The website also ships to all 50 states and Puerto Rico, making it accessible to a wide range of customers.

Nextdaycontacts Recent User Reviews

User Rating

5 stars

19

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Reviewer Name: Rachel Riley

Review Submission Date: 2022-04-12

Review Title: Fastest delivery ever! 10/10
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Review Description: Wow what a relief! I ordered contacts for the first time ever last Friday from contacts cart and they hadn’t shipped yet as of yesterday (Monday) and I need them by Friday this week. I was in a panic and found next day contacts. I bought them yesterday afternoon at 2:20pm and received them today before noon!! I was so worried I wasn’t going to get contacts in time for my trip and was panicking until I found next day contacts! 10/10 recommend and will order from only! What a wonderful experience! Thank you Next Day Contacts!

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Reviewer Name: James

Review Submission Date: 2022-04-08

Review Title: Nextdaycontacts.com saved my vacation.
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Review Description: Nextdaycontacts.com came through in a pinch. I ordered contacts from Webeyecare.com and paid $29.95 for expedited 2 day delivery. I was out of contacts and scheduled to go on a trip. I needed contacts fast. 5 days after placing my order, webeyecare notified me that my lenses were on back order. Out of desperation I searched and found nextdaycontacts. Within 3 days, I had my lenses. Thank you Nextdaycontacts.com. You saved the day.

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Reviewer Name: Krista Vargas

Review Submission Date: 2022-03-26

Review Title: Fast and Easy!! Love them!!
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Review Description: I ordered my contacts on Wednesday night, and they arrived Friday! I was very busy and wasn’t able to get Contacts sooner, and all the other websites were at least three weeks out. They were super fast, sent updates on my order, and their website was easy to navigate. Will definitely be buying contacts from them again!

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Reviewer Name: Matthew Burke

Review Submission Date: 2021-12-10

Review Title: Steer clear of this company!
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Review Description: Ordered contacts that were promised next day. Received an email that evening saying my contacts were packaged and waiting to be picked up. After not receiving, I contacted customer support who then told me ‘they had emailed me they were on back order’ - I received no such email, and in fact, once I pressed them on how that was possible, I stopped receiving emails from customer support. Absolutely atrocious behavior from this company. Steer clear!

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Reviewer Name: Jules Castle

Review Submission Date: 2021-11-11

Review Title: This company always goes above and…
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Review Description: This company always goes above and beyond. After a mess up with the courier company - totally not their fault - they arranged to have order sent to me. They are so reliable and i will always use their services. Thank you againJules Tiller

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Reviewer Name: Alma Sawyer

Review Submission Date: 2021-11-05

Review Title: Excellent Customer Service!
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Review Description: This is a shout out to the rep who helped me, Henry HC. I received the wrong order at first, but it was quickly corrected with another shipment and refund.Both the first delivery and corrected delivery arrived within two business days with no extra cost (compared to other competitors like 1800 contacts). Overall an A+ experience.

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Reviewer Name: Antoinette Wilson

Review Submission Date: 2021-11-04

Review Title: I usually order from Costco but it…
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Review Description: I usually order from Costco but it takes 7-10 days and I was out of contacts due to an RX change so I thought I would give Next day contacts a try. Super business came just as fast and easy as ordering them. It was worth it. I will definitely order again. I was able to snag a coupon which helped with the cost and they have deals if you buy more

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Reviewer Name: Jasmin Samuel

Review Submission Date: 2021-10-29

Review Title: They did very good with our senior…
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Review Description: They did very good with our senior hoodies for our class of 2022

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Reviewer Name: Gemma nicholson

Review Submission Date: 2021-10-16

Review Title: Not reviewed
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Review Description: Ordered on 28th September and still not arrived. I contacted on 7th October and was told they would refund delivery cost and upgrade delivery. Still no lenses and communication is shocking.Tried to ring in the open times and the lines are never open.Scammers.Avoid!!

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Reviewer Name: Skittles

Review Submission Date: 2021-08-30

Review Title: Great company
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Review Description: Great company, great service. I received my contact order promptly the next day from ordering. Thank you. Much appreciated!