Niawigs Reviews

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45 Reviews

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In the Hair Product Store category

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13% users rated Terrible
0% users rated Poor
16% users rated Average
13% users rated Very Good
58% users rated Excellent
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A Adriane C
13 days ago

NiaWigs is the perfect place to order…

My review for niawigs.com NiaWigs is the perfect place to order wigs! I ordered four wigs at once & was immediately contacted to make sure my order was correct. Shipping was fast & my custom order was on point! I love the texture of the hair, it is so soft & silky & the fit is just perfect! 😍 NiaWigs has earned a customer for life!
E elsa montlouis
18 days ago

4b-c microlinks… prepare to detangle locs!

My review for niawigs.com I ordered 2 bundles of 4b-c microlinks from them. Package arrived within a week. I originally was very happy with the hair and the texture, until I had to wash my hair!!! It is said to treat the hair like your own, which I did, prepare to detangle locs! Absolutely horrible! It says it's reusable, with the amount of shedding I encountered I really doubt it!
M Mama Negu
53 days ago

Unmatched Quality and Style: My Unforgettable Experience with NIA Wigs

As a loyal customer of niawigs.com, I couldn't be more thrilled with my recent purchase. Everything about this wig is simply perfect. From the moment I opened the package, I was impressed by the impeccable quality and attention to detail. The wig is incredibly natural-looking and comfortable to wear, making me feel confident and beautiful every time I put it on. What sets NIA Wigs apart is not only the exceptional product but also the outstanding customer service. The team went above and beyond to ensure that I found the perfect match for my style and needs. Their expertise and genuine care for their customers truly sets them apart. Furthermore, the versatility of the wig has exceeded all my expectations. Whether I'm heading to a formal event or simply having a casual day out, this wig adapts effortlessly to any occasion. The compliments I receive every time I wear it are a testament to its unmatched style and quality. In conclusion, NIA Wigs has won me over as a customer for life. I cannot recommend them enough to anyone looking for a flawless wig experience. Thank you, NIA Wigs, for exceeding my expectations and providing me with a product that has truly transformed my confidence and style.
C Carolyn Tolbert-Briscoe
75 days ago

A Beautiful Wig, But Not What I Expected

I recently purchased a wig from niawigs.com and, while the overall experience was fine, I was a bit surprised by the wig itself. I had previously ordered a wig with larger spiral curls and was expecting the same style, but received one with much smaller curls instead. The wig is still beautiful, but it's not exactly what I had in mind.
C Carolyn Tolbert-Briscoe
75 days ago

The experience was fine but the wig

My review for niawigs.com The experience was fine but the wig, I thought would be the larger spiral curls I ordered before and not the tiny ones. It's still beautiful but not the same.
C Claudette Coleman
82 days ago

Great experience from beginning to…

I can't say enough about my experience with niawigs.com. From the moment I reached out with a question, the team was incredibly responsive and helpful. Their customer service truly exceeded my expectations. When the wig arrived, I was blown away by the quality and beauty of it. The craftsmanship is outstanding, and it has quickly become my go-to accessory. The attention to detail is evident, and I have received numerous compliments every time I wear it. I wholeheartedly recommend niawigs.com to anyone in search of a high-quality wig and exceptional customer service. Thank you for making my experience such a positive one!
P Paula Daniel
97 days ago

First Wig was great…the second purchases were not I purchased 3 of the same wigs at…

After searching high and low for the perfect wig, I stumbled upon Niawigs.com and decided to give it a try. The first wig I purchased was simply amazing. It was so fantastic that I even bought two more, with one being intended as a gift. However, my joy quickly turned to disappointment when the quality of the subsequent wigs took a nosedive. They felt cheap and washed up like plastic. What came as the biggest surprise was that the first wig, the one I was over the moon about, was purchased from Amazon, while the letdowns were from Niawigs. This experience left me feeling extremely disheartened, especially after having such a positive initial encounter. When it comes to purchasing wigs, quality is absolutely key for me, and unfortunately, the consistency just wasn't there. Despite this setback, I'm hopeful that Niawigs can take these comments on board and work towards achieving a more consistent standard of quality for all their products, because the potential is definitely there.
P Paula Daniel
97 days ago

First Wig was great…the second purchases were not I purchased 3 of the same wigs at…

My review for niawigs.com I purchased 3 of the same wigs at different times. The first one was perfect… so perfect that I purchased 2 more 1 I gave as a gift . The quality of the last two was very poor felt and washed like plastic. The first one was purchased from Amazon website, the others were purchased from Niawigs website…. It was extremely disappointing.
C C Moore
104 days ago

Quick delivery

After searching for the perfect wig, I stumbled upon Niawigs.com. The variety of options and user-friendly interface made the whole process a breeze. From browsing to checkout, I found exactly what I was looking for in no time. The real surprise came with the delivery. I expected to wait for at least a week, but to my delight, my package arrived in just a few days. This quick turnaround made me appreciate Niawigs.com even more. The quality of the product matched the speed of the delivery, leaving me beyond satisfied. I highly recommend Niawigs.com to anyone in search of a seamless shopping experience and prompt service. Thank you for exceeding my expectations!
B Bailey Jade
104 days ago

I’ve had an averarge experience with…

⭐⭐⭐⭐⭐ I've had the pleasure of shopping at niawigs.com and I must say, it has been an exceptional experience. From the moment I placed my order, I was impressed by the seamless process and the timely delivery of my items. The quality of the products exceeded my expectations, and I was pleasantly surprised by the attention to detail in every aspect, from the packaging to the actual items. What truly set niawigs.com apart for me was the outstanding customer service. Every interaction was not only pleasant but also extremely helpful. The team went above and beyond to ensure that all my queries were addressed promptly and to my satisfaction. Moreover, the website provides comprehensive descriptions of their products, which helped me make informed decisions about my purchases. The prices were fair, and I didn't encounter any hidden fees during the checkout process. In conclusion, my experience with niawigs.com has been nothing short of impressive, and I can confidently recommend them to anyone in search of top-notch products and exceptional service. Thank you, niawigs.com, for exceeding my expectations.
B Bailey Jade
104 days ago

A Satisfactory Journey: My Honest Reflection on niawigs.com

Reflecting on my journey with niawigs.com, I acknowledge that it has been an average experience overall. With orders consistently arriving within the expected timeframe and aligning with my expectations, I found a sense of reliability in their service. The absence of any discrepancies or exceptional occurrences left me content with my purchases. The pricing structures were reasonable, and the absence of additional fees was a welcome relief. Despite these positives, the area that left room for improvement was the communication with the customer service team. While interactions were not wholly unpleasant, I encountered challenges in receiving detailed product descriptions that would have enriched my shopping experience. In conclusion, my review for niawigs.com falls in the realm of acceptability. The consistent service and satisfactory product quality lay a strong foundation, while opportunities for enhanced communication and product descriptions remain on the horizon. It's an alright experience that has room to flourish further.
D Diane Brown
119 days ago

My order was delivered to the wrong…

I can't say enough about the incredible experience I had with niawigs.com. When my order was accidentally delivered to the wrong address and DHL seemed to be dragging their feet in resolving the issue, I was understandably frustrated. However, when I reached out to the team at Niawigs, they immediately sprang into action. They not only took responsibility for the mishap but also went above and beyond to rectify the situation. Their customer service team provided me with constant updates as they worked to locate and redirect my order. Despite the initial setback, they remained professional, empathetic, and dedicated to ensuring that I received my package in no time. The seamless communication and genuine concern for my satisfaction were truly commendable. Niawigs handled the situation with grace and integrity, turning what could have been a nightmare ordeal into a shining example of exceptional customer care. I am blown away by their commitment to their customers and their willingness to go the extra mile. I am beyond grateful for the outstanding service I received and will undoubtedly be a loyal customer for years to come. If you're looking for a company that not only delivers high-quality products but also stands by their customers when things go awry, look no further than Niawigs. They have earned my trust and respect, and I couldn't recommend them more highly. Thank you, Niawigs, for turning a potentially disastrous situation into a testament to your unwavering dedication to customer satisfaction.
D Diane Brown
119 days ago

Transformed by Exceptional Service: A Testimonial for Niawigs

As I reflect on my recent experience with Niawigs, I am truly moved by the exceptional service I received. Initially, there was a mix-up with my order, and it was delivered to the wrong address. This unfortunate incident led to a series of frustrating interactions with DHL, who took weeks to acknowledge their mistake. Feeling disheartened, I reached out to Niawigs for assistance. To my surprise, Niawigs not only promptly responded to my inquiry but also went above and beyond to rectify the situation. Their customer service team handled my concerns with empathy and professionalism, ensuring that my order was located and re-shipped to the correct address in a timely manner. The level of dedication and care they exhibited truly exceeded my expectations. Despite the initial setback, I am immensely grateful for the swift resolution provided by Niawigs. Their commitment to customer satisfaction and their willingness to address issues head-on have earned my trust and loyalty. I wholeheartedly endorse Niawigs and commend them for their outstanding service. Thank you for turning a challenging experience into a testament to your excellence.
L Lee Ann Thomas-Simon
135 days ago

This is a beautiful and voluminous unit

I simply can't contain my excitement about my recent experience with niawigs.com. Let me tell you, this beautiful and voluminous unit has completely transformed my look! The 22-inch length is just perfect, and the curls are absolutely stunning. I've been transitioning to natural hair, and this unit has been an absolute game-changer for me. The authenticity and natural look that this unit delivers is truly impeccable. Not only does it exude natural beauty, but it also boosts my confidence like never before. The quality is simply top-notch, and it's evident that a great deal of care and attention to detail has gone into creating this masterpiece. I can't thank niawigs.com enough for providing such an incredible product that has made such a positive impact on my life. Whether you're also transitioning to natural hair or simply want to embrace a stunning new look, I wholeheartedly recommend giving this unit a try. It's more than just hair - it's a beautiful expression of self-love and empowerment.
L Lee Ann Thomas-Simon
135 days ago

This is a beautiful and voluminous unit

My review for niawigs.com This is a beautiful and voluminous unit. If you want an authentic natural look this is it. I got a 22 inch. The hair and curls are gorgeous. I am transitioning to natural so this is going to help me a lot.

Introduction

Niawigs.com is an online retailer that specializes in high-quality, affordable wigs and hair extensions. The company prides itself on offering a vast selection of products, from human hair to synthetic hair wigs, to meet the varied needs of its customers. Niawigs.com aims to provide a convenient shopping experience for its customers, from easy browsing to secure checkout, fast shipping, and excellent customer service.

Pros and Cons

Pros: - Huge selection of wigs and hair extensions - Affordable pricing - High-quality products - Fast shipping - Excellent customer service - Secure checkout - Loyalty program Cons: - Limited colour options for some products - Some products might not be available for immediate shipment.

User Experience

Niawigs.com is designed to provide a user-friendly experience, making it easy for customers to find the products they need without any hassle. The website is well-organized, with clear categories and a search bar that makes finding specific products quick and easy. Its product pages provide detailed information about each product, including size, material, and care instructions.

Pricing and Value for Money

Niawigs.com offers its customers competitive prices. Its human hair wigs start from $79, while synthetic hair wigs start from $29. The price range varies depending on the length, material, and style of the wig. For its quality, Niawigs.com gives its customers excellent value for their money, making it an increasingly popular choice among wig wearers.

Alternatives

Some alternatives to Niawigs.com include: - Wigsbuy.com - Myfirstwig.com - Wigsis.com

Customer Service

Niawigs.com has a responsive customer service team that is available to answer questions, provide support, or help with an order. Customers can contact the support team via email, phone, or live chat through the website. The company also offers a 30-day quality guarantee on its products.

Product Quality and Selection

Niawigs.com offers high-quality wigs and hair extensions. Its products are made from different materials, including human hair, synthetic hair, and blended fibers. The website has a large selection of styles, lengths, and colors to meet the needs of different customers, including those looking for everyday wear, special occasions, or cosplay events.

Website Usability

Niawigs.com features a user-friendly interface that is easy to navigate. The website's pages load quickly, making it fast and convenient for customers to browse and purchase items. The website is also optimized for mobile devices, making it accessible to more customers.

Returns and Exchanges

Niawigs.com offers an easy return and exchange process. Customers can request a return or exchange within 30 days of delivery if the product is faulty or not as described. The company offers free returns for faulty or damaged items.

Promotions and Discounts

Niawigs.com offers various promotions, discounts, and offers throughout the year. Customers can check the website or sign up for the newsletter to stay updated on the latest deals and discounts. Niawigs.com also offers a loyalty program where customers can earn points for every purchase that they make.

Reputation

Niawigs.com has an excellent reputation, with many customers praising its quality products, fast shipping, and helpful customer service. The company has a high rating on various review platforms, showing that it is trusted and valued by its customers.

Payment Options

Niawigs.com offers various payment options to its customers, including credit cards, debit cards, PayPal, and bank transfer. Its website uses Secure Sockets Layer (SSL) encryption technology to ensure that all transactions are secure.

Loyalty Programs

Niawigs.com has a loyalty program that rewards customers for every purchase they make. Customers can earn points that they can redeem for discounts on their next purchase. The more they purchase, the more points they earn.

Customer Reviews

Niawigs.com has many customer reviews on its website, social media platforms, and various review sites. Customers praise the company for its quality products, fast shipping, and excellent customer service.

Community Involvement

Niawigs.com participates in community events, charity programs, and other initiatives to support communities affected by hair loss due to alopecia, cancer, or other illnesses. The company donates wigs to cancer patients and other organizations that support people with hair loss.

Shipping and Costs

Niawigs.com offers fast and reliable shipping. Products are shipped from its warehouses in Asia, the UK, or the US, depending on the customer's location. Shipping costs vary depending on the shipping method, destination, and weight of the items. Customers can track their order through the website to know when it will arrive.

Conclusion

Niawigs.com is an excellent choice for anyone looking for high-quality wigs and hair extensions at affordable prices. Its large selection of products, fast shipping, and excellent customer service make it stand out among its competitors. Its dedication to customer satisfaction, community involvement, and quality products make it a trustworthy and reliable retailer.