Ninashoes Reviews

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95 Reviews

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25% users rated Poor
19% users rated Average
20% users rated Very Good
24% users rated Excellent
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Introduction:

Ninashoes.com is an online footwear retailer known for its stylish and affordable collection of shoes, boots, sandals, and accessories for women. Founded in 1953, Nina Shoes has become a household name in the fashion industry, catering to women of all ages and sizes.

Pros:

? Affordable prices ? Wide range of sizes ? Free shipping on orders over $75 ? High-quality products ? Easy returns and exchanges

Cons:

? Limited selection of men's and children's footwear ? No loyalty program or rewards system for returning customers ? Shipping fees can be high for orders below $75

User Experience:

Navigating Nina Shoes' website is user-friendly, allowing customers to easily browse through their extensive collection of footwear and accessories. The website is well-organized with clear and concise information on each product. The checkout process is simple and hassle-free, with various payment options available.

Pricing and Value for Money:

Nina Shoes' products are moderately priced, offering great value for money. Despite being affordable, the products are made with high-quality materials, ensuring durability and longevity.

Alternatives:

Nina Shoes' top competitors include Zappos, DSW, and Nordstrom. Each retailer offers a similar range of fashionable footwear and accessories for women.

Customer Service:

Nina Shoes' customer service team is responsive and helpful, addressing customers' concerns and inquiries in a timely and professional manner. The company offers a 24/7 customer service hotline and email support for additional assistance.

Product Quality and Selection:

Nina Shoes' products are of excellent quality, being crafted from premium materials such as leather and suede. Their selection ranges from casual to formal footwear, including boots, flats, sandals, and heels, with various sizes and colors to choose from.

Website Usability:

The website is visually appealing and easy to navigate, with all the necessary information easily accessible. Customers can filter their searches using various parameters such as size, color, and price range. The website is also mobile-friendly, allowing customers to shop on-the-go.

Returns and Exchanges:

Nina Shoes offers hassle-free returns and exchanges, allowing customers to return or exchange their purchase within 30 days of delivery. The company provides a prepaid shipping label for easy returns, with refunds being issued within 7-10 business days.

Promotions and Discounts:

Nina Shoes offers various promotional discounts and special deals, such as 20% off on first purchases and free shipping on orders over $75. The company also has periodic sales and clearance events, offering up to 50% off selected items.

Reputation:

Nina Shoes has a solid reputation in the footwear industry, with over 68 years of experience in providing high-quality footwear to women. The company has been featured in major fashion publications such as Vogue and InStyle, solidifying its place in the fashion world.

Payment Options:

Nina Shoes accepts all major credit cards such as Visa, Mastercard, American Express, and Discover. The company also accepts Paypal and Amazon Pay for additional payment options.

Loyalty Programs:

Nina Shoes does not currently offer any loyalty programs or rewards system for returning customers.

Customer Reviews:

Customer reviews for Nina Shoes are mostly positive, with customers praising the company's high-quality products, stylish designs, and excellent customer service. Some customers have reported issues with sizing and shipping fees, but overall, the company has received a positive response from its customers.

Community Involvement:

Nina Shoes is dedicated to giving back to the community, partnering with various non-profit organizations such as Dress for Success and St. Jude Children's Research Hospital, donating a portion of their profits to help those in need.

Shipping and Costs:

Nina Shoes offers standard shipping for $7.95 and expedited shipping for $17.95, with free shipping on orders over $75. The company also ships internationally, with shipping costs varying depending on the location. Overall, Nina Shoes is a reputable and reliable online footwear retailer, offering affordable and fashionable footwear for women of all ages and sizes. With its easy-to-navigate website, excellent customer service, and high-quality products, Nina Shoes is a great option for those looking for fashionable footwear without breaking the bank.