Ninecolours User Reviews

Introduction

Ninecolours.com is an online store that specializes in Indian ethnic wear for women. The website offers a wide range of traditional and contemporary outfits such as sarees, salwar kameez, lehenga choli, kurtis, and fusion wear. The website caters to the domestic market as well as international customers.

Pros and Cons

Pros:

• Wide range of options to choose from
• Reasonably priced products
• Free shipping on orders above a certain value
• Safe and secure payment options

Cons:

• The return policy of the company is slightly stringent
• Some customers have reported issues with the quality of the products
• The website can be overwhelming to navigate for a first-time user

User Experience

The website offers a seamless user experience with a responsive layout and clear categorization of products. The search functionality is also efficient and enables easy filtering of products based on price range, color, and occasion. However, some customers may find the number of products overwhelming, and the website may take slightly longer to load.

Pricing and Value for Money

The website offers products at reasonable prices, keeping in mind the variety and quality of the products. Additionally, the website offers free shipping on orders above a certain value, making the purchase more affordable. Overall, the website offers value for money products to its customers.

Alternatives

Some of the alternatives to ninecolours.com include Utsav Fashion, Indian Wedding Saree, and Bharat Plaza. These websites also specialize in Indian ethnic wear and offer a wide range of products.

Customer Service

The customer service of ninecolours.com is prompt and efficient. The website has a dedicated customer service team that is available to resolve any queries or issues related to orders. The website also offers a chatbot functionality that enables customers to resolve issues quickly.

Product Quality and Selection

The products offered by the website are of good quality, considering the price range. The website has a vast selection of products, ranging from traditional to contemporary outfits. Additionally, the website keeps updating its inventory as per the latest fashion trends, making it a go-to destination for fashion enthusiasts.

Website Usability

The website is user-friendly, with a clean and intuitive design. The website has a clear categorization of products and enables easy filtering of products based on price range, color, and occasion. However, the website can be overwhelming for a first-time user, given the vast variety of products.

Returns and Exchanges

The return policy of the website is slightly stringent, with a 7-day return policy. Additionally, the products must be in the original condition with tags and packaging intact to be eligible for return or exchange. The website also levies a restocking fee for returns.

Promotions and Discounts

The website offers promotions and discounts regularly, enabling customers to purchase products at discounted prices. The website also has a dedicated section for discounted products, making it easy for customers to find products at affordable prices.

Reputation

The website has a good reputation in the market, with a significant number of positive customer reviews. The website has been in business for over a decade, catering to a vast customer base, and has a loyal following.

Payment Options

The website offers safe and secure payment options such as credit card, debit card, net banking, and wallets. Additionally, the website also offers cash on delivery as a payment option for customers in India.

Loyalty Programs

The website does not offer any dedicated loyalty programs; however, customers can subscribe to the newsletter to receive updates on new products, promotions, and discounts.

Customer Reviews

The website has a significant number of positive customer reviews on various platforms such as Trustpilot and Google. Customers appreciate the vast selection of products, affordable prices, and efficient customer service.

Community Involvement

The website does not have any community involvement programs currently.

Shipping and Costs

The website ships products globally, with free shipping on orders above a certain value. The website usually dispatches products within 1-2 business days; however, international shipping may take longer. The website also levies additional charges for express shipping. In conclusion, ninecolours.com offers a wide range of products at reasonable prices, making it a go-to destination for Indian ethnic wear. The website has efficient customer service and safe payment options, ensuring a seamless shopping experience. However, the website's return policy may seem slightly stringent to some customers, and some customers have reported issues with product quality. Overall, ninecolours.com is a trustworthy and reliable website for affordable and trendy ethnic wear.