Users Voice for Nixplay

53% users rated Terrible
6% users rated Poor
0% users rated Average
0% users rated Very Good
41% users rated Excellent
Pie Chart Review Representation for Nixplay
Nixplay Overall rating
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Pricing
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User Interface
Quality

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Review article published on: 13 Nov 2019

Last updated by on 12 Mar 2023

"I believe in writing for humans than for bots and this is what motivates me to write better, clearer, and easier every day."
Sep 2022 5 4.8 4.7 4.5 1 4.4
Oct 2022 5 4.2 4.5 3.6 1 5
Nov 2022 2 3.9 3.7 4.4 1 5
Dec 2022 5 5 5 5 5 4.3
Mar 2023 1 3.1 2.7 4.1 1 5
Line Chart for Rating of peer stores

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Detailed Nixplay Review by

Introduction

Nixplay is a leading digital photo frame brand that offers high-quality and easy-to-use photo and video displays. Their products are perfect for people who want to showcase their family photos or artwork in a modern and stylish way. The brand offers a range of digital photo frames that can be controlled from anywhere in the world with an internet connection. They also provide cloud-based online storage for photos and videos, ensuring that you never run out of space.

Pros and Cons

Pros:
  • High-quality digital photo frames
  • Easy to use and control
  • Cloud-based storage for photos and videos
  • Excellent customer service
Cons:
  • Comparatively expensive than other digital photo frames available in the market
  • Limited color and design options

User Experience

Nixplay offers an excellent user experience with its user-friendly website and products. Setting up the digital photo frames is easy, and the cloud-based storage system ensures that users never run out of space. The mobile app is also intuitive and works seamlessly. Overall, users have a positive experience while browsing or using Nixplay products.

Pricing and Value for Money

Nixplay products are priced comparatively higher than their competitors. However, the quality of the digital photo frames and cloud-based storage justifies the price. Additionally, Nixplay offers a 30-day money-back guarantee, making it a worthwhile investment for those looking for a high-quality digital photo frame.

Alternatives

There are plenty of alternatives available in the market, such as Skylight, Aura, and Pix-Star. However, none of these offer cloud-based storage for photos and videos like Nixplay does.

Customer Service

Nixplay has an excellent customer service team that provides prompt responses to customers' queries and concerns. They also have an extensive knowledge base that covers common problems and FAQs.

Product Quality and Selection

Nixplay offers high-quality digital photo frames that are durable and built to last. While their selection of frames is limited, the ones available are sleek and modern.

Website Usability

The Nixplay website is easy to navigate and user-friendly. It has a modern design that is aesthetically pleasing and makes it easy for users to browse through products, features, and services.

Returns and Exchanges

Nixplay offers a 30-day return policy for its products. Customers can return their purchases for a full refund or exchange. However, they need to ensure that the product is returned in its original packaging and is in a resalable condition.

Promotions and Discounts

Nixplay regularly runs promotions and discounts on its products, particularly during holiday seasons. Customers can subscribe to their newsletter and follow them on social media to stay updated on the latest deals.

Reputation

Nixplay has a positive reputation in the market for offering high-quality digital photo frames and excellent customer service. Customers trust the brand for its quality and innovation.

Payment Options

Nixplay accepts all major debit and credit cards, including Visa, Mastercard, and American Express. They also accept payment through Paypal.

Loyalty Programs

Nixplay does not offer any loyalty programs at the moment.

Customer Reviews

Customers have left positive reviews for Nixplay's digital photo frames and customer service. They appreciate the ease of use, quality, and features offered by Nixplay products.

Community Involvement

Nixplay does not have any active community involvement programs at the moment.

Shipping and Costs

Nixplay offers free shipping for orders over $50. For orders below $50, a flat shipping fee applies. They ship to the United States and Canada, and the shipping time can range from 3 to 10 business days, depending on the location.

Nixplay Recent User Reviews

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Reviewer Name: Colm Paul

Review Submission Date: 2022-12-20

Review Title: Poor Premium support service
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Review Description: Just purchased the frame and paid for the nix-play Premium subscription service. Contacted the agent about a query on the Plug comparability, and replies seem to be “stock bot” answers.Initial first impression- Poor. Tread carefully

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Reviewer Name: Jaggers007

Review Submission Date: 2022-09-30

Review Title: Okay kit, misleading marketing
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Review Description: Okay kit, there are cheaper and better displays out there but the wifi posting function is still one of the best and that’s what you pay for. What I despise however are the misleading sales emails with headers suggesting “up to 40%” off which draw you to their site only to discover the “real deal” is maybe only 15% off. So NixPlay if you’re reading this please tell your marketing team to change tack.

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Reviewer Name: Arlene Beare

Review Submission Date: 2022-08-08

Review Title: email photos to frame
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Review Description: The frame works beautifully and the pictures are really well displayed. The great feature is an app that you can work with and also you can send photos from your phone by email to the frame. The tech support is excellent and also when I had a problem they replaced the frame with a new one. This frame is far superior to other frames I have had. I can recommend this frame.

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Reviewer Name: Mr P

Review Submission Date: 2022-07-04

Review Title: I’ve been very pleased with my…
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Review Description: I’ve been very pleased with my digiframes. But even more impressed with their technical support. I recently discovered that a number of photos weren’t showing. Turned out to be too high resolution. I was told how to resolve the problem, was sent links to helpful websites and hey presto, problem solved. They were extremely helpful

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Reviewer Name: Tammy

Review Submission Date: 2022-02-22

Review Title: Nixplay frames are nice but just beware…
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Review Description: Nixplay frames are nice but just beware that anyone that is sharing the account can upload any pictures they want to at any time. Pics that are displayed in the frames are frames that the entire family is sharing. There are no restrictions. I would not purchase this as there are privacy issues that the company refuses to fix and could cause problems. Its a simple fix but they refuse to fix it. This is not a trustworthy product.

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Reviewer Name: Tammy

Review Submission Date: 2022-02-22

Review Title: Nixplay frames are nice but just beware…
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Review Description: Nixplay frames are nice but just beware that anyone that is sharing the account can upload any pictures they want to at any time. Pics that are displayed in the frames are frames that the entire family is sharing. There are no restrictions. I would not purchase this as there are privacy issues that the company refuses to fix and could cause problems. Its a simple fix but they refuse to fix it. This is not a trustworthy product.

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Reviewer Name: Harry

Review Submission Date: 2021-05-31

Review Title: I love my Nixplay
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Review Description: I love my Nixplay. I have lots of photos from my time travelling. It’s great to have in my bedroom and have the shuffle on and remind me of all my great memories.The Nixplay was so easy to set up.

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Reviewer Name: Harry

Review Submission Date: 2021-05-31

Review Title: I love my Nixplay
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Review Description: I love my Nixplay. I have lots of photos from my time travelling. It’s great to have in my bedroom and have the shuffle on and remind me of all my great memories. The Nixplay was so easy to set up.

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Reviewer Name: Roy Bragg

Review Submission Date: 2021-05-07

Review Title: You have done me a great disservice
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Review Description: You have done me a great disservice by refusing to make right a blatantly obvious mistake made by your print partner Fuji. I have begun to leave negative reviews about Nixplay after purchasing 4 of your frames, beginning with Amazon. Why you would subject your customers to Fuji's incompetence is beyond me. Nixplay promoted Fuji, Nixplay should make their screw up right!Roy

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Reviewer Name: Roy Bragg

Review Submission Date: 2021-05-07

Review Title: You have done me a great disservice
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Review Description: You have done me a great disservice by refusing to make right a blatantly obvious mistake made by your print partner Fuji. I have begun to leave negative reviews about Nixplay after purchasing 4 of your frames, beginning with Amazon. Why you would subject your customers to Fuji's incompetence is beyond me. Nixplay promoted Fuji, Nixplay should make their screw up right! Roy

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