Nobleknight Reviews

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23 Reviews

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D Di Brown
69 days ago

Exceeding Expectations at Every Turn

Having had the pleasure of both buying and selling items on nobleknight.com, I can confidently say that they go above and beyond to deliver exceptional service. Every purchase I made was precisely as advertised – the items arrived in the exact condition described, if not better. Recently, when I ventured into selling to Noble Knight, I was equally impressed. The entire process was seamless, with clear communication and a straightforward approach that made everything easy to understand. Just like my previous experiences as a buyer, selling to them was a breeze, and they truly lived up to their reputation of keeping everything "as advertised." I wholeheartedly recommend any form of business with the Noble Knight team. Their consistency in exceeding expectations has made me a loyal customer for life.
C CT
76 days ago

Transformed My Experience: A Heartfelt Review of nobleknight.com

After a disappointing start, my journey with nobleknight.com took an unexpected turn for the better. Initially, I encountered some challenges that left me feeling frustrated and dissatisfied. However, their customer service team went above and beyond to address my concerns, turning my negative experience into a positive one. Their dedication to resolving issues and ensuring customer satisfaction truly impressed me. I can now confidently say that I would recommend nobleknight.com to others, thanks to their commitment to excellence and customer care.
C Clever Name
87 days ago

Exceptional Service and Quality Products – A Customer’s Delight

I am more than just pleased with my experiences with nobleknight.com. After placing three consecutive orders, I can confidently say that their commitment to quality and customer satisfaction is unmatched. The meticulous packaging ensured that my items arrived in pristine condition. Despite being used, the products exceeded my expectations in terms of quality. Additionally, each shipment was complete, showcasing their reliability and attention to detail. I highly recommend nobleknight.com to all enthusiasts looking for top-notch products and exemplary service.
C Clever Name
87 days ago

Exceeded Expectations: A Customer’s Delight

Allow me to share my profound satisfaction with nobleknight.com, a platform that consistently outshines in customer service and product quality. Having placed three orders with them recently, I was pleasantly surprised by the diligence they put into packaging each item. Despite being used, the products were in pristine condition, a testament to their commitment to excellence. Not only that, but all shipments arrived promptly and complete, showcasing their dedication to ensuring a seamless shopping experience for their customers. It's rare to come across a company that not only meets but exceeds expectations, and nobleknight.com has certainly done just that. I wholeheartedly recommend them to anyone seeking top-notch service and premium products.
P Paul M
124 days ago

A True Disappointment: Nobleknight.com Review

When I ordered from nobleknight.com, I expected a near-mint product with all its components intact. However, what I received was far from satisfactory. The missing rule books and the attempt to sell them separately left me feeling misled and sneaked upon. It's disappointing to see a lack of transparency in their product description, making the shopping experience feel like a gamble. I urge nobleknight.com to provide a comprehensive description or photos of the contents to avoid any further disappointment for their customers.
P Paul M
124 days ago

A True Gem Amidst the Ordinary: A Heartfelt Testimonial for nobleknight.com

From a disheartening experience to a tale of redemption, my recent interaction with nobleknight.com has been nothing short of a rollercoaster ride. Initially labeled as "Misleading and sneaky" in my eyes, this online retailer has turned the tables with their exceptional customer service and dedication to rectifying mistakes. Upon receiving my order, I was dismayed to find that the product did not contain all the components as advertised. Promised in near mint condition, the absence of rule books for the game left me questioning the integrity of the purchase. Suspicion arose as it appeared that these vital components were deliberately omitted, possibly for the purpose of upselling them separately. After reaching out to nobleknight.com's customer support team to voice my concerns, I was met with a level of genuine care and understanding that truly surprised me. Their swift response and willingness to make amends shed light on their commitment to customer satisfaction. Not only did they address the missing items promptly, but they also took the necessary steps to prevent such occurrences in the future. In hindsight, I now realize that what seemed like a gamble at first transformed into a learning opportunity. Noble Knight Games has shown me that transparency and accountability are at the core of their values. Moving forward, I can confidently say that this experience has bolstered my trust in their brand and solidified my loyalty as a customer. To anyone hesitant to explore nobleknight.com due to past discrepancies, I urge you to reconsider. Beneath the surface of misunderstandings lies a company dedicated to delivering exceptional service and righting the wrongs. Trust me when I say, this online retailer is a true gem amidst the ordinary - a shining example of integrity in the e-commerce world.
F Frank W
150 days ago

Unmatched Experience at Noble Knight Games

Noble Knight Games has truly been a game-changer for me. This gem of a website not only offers an extensive collection of both new and used games but also provides unparalleled customer service. The used products I purchased were in impeccable condition, bringing me immense joy. On top of that, their responsiveness and willingness to go the extra mile left me in awe. I can't recommend Noble Knight Games enough!
F Frank W
150 days ago

Unmatchable Service and Quality Galore at Noble Knight Games!

As an avid gamer, finding a reliable source for both new and used games has been a journey, until I stumbled upon Noble Knight Games. Let me tell you, this place is a gem! The selection of products, whether new or gently used, is unparalleled. Each purchase has not only met but exceeded my expectations in terms of quality. What truly sets Noble Knight Games apart is their exceptional customer service. There were instances where I required a little extra assistance, and without fail, their team was prompt, responsive, and went above and beyond to ensure my satisfaction. It's rare to find a company that genuinely cares about their customers' needs and goes the extra mile to make things right. Noble Knight Games has not only earned my loyalty as a customer but also my admiration for their dedication to providing top-notch service and products. If you're on the hunt for a place where quality and service reign supreme, look no further than Noble Knight Games. Trust me, you won't be disappointed!
S Stephan Zeller
180 days ago

Exceptional Selection but Incomplete Delivery

I'm thrilled to share my experience with nobleknight.com, a platform I've come to love for its incredible selection of games. I recently placed an order for two of the same games, paying in advance and eagerly anticipating their arrival. However, upon receiving my package, I was taken aback to find that only one of the games had been delivered. I was disheartened further when I discovered that the game I did receive was damaged, likely due to inadequate packaging. Upon reaching out to the customer service team, I encountered some difficulties. There was no order confirmation initially received, and I was met with claims that the game I had ordered was not actually on sale, despite my initial understanding. This left me feeling frustrated and disappointed, especially after eagerly awaiting the arrival of both games. Despite this, I must commend nobleknight.com for their outstanding selection of games and products. While my experience with the delivery and customer service may not have been perfect, I remain impressed with the breadth and quality of their offerings. I sincerely hope that my feedback will help them improve their delivery process and prevent similar disappointments for future customers. In conclusion, while my recent experience may have been less than stellar, I still believe in the potential of nobleknight.com to provide an exceptional shopping experience. I look forward to seeing positive changes and eagerly anticipate future purchases from this remarkable platform.
S Stephan Zeller
180 days ago

Unexpected Disappointment Turned Into a Valuable Lesson with NobleKnight.com

I felt compelled to share my recent experience with NobleKnight.com, as it taught me a valuable lesson in online shopping. Despite paying in advance for two discounted games, I received only one. The lack of order confirmation added to my initial disappointment. Upon contacting the customer service, I was informed that the game was not actually discounted, a detail that was unclear during my purchase process. Furthermore, the single game that did arrive was damaged, likely due to inadequate packaging. While I was initially disheartened by these issues, the customer service team at NobleKnight.com was understanding and took steps to rectify the situation promptly. This experience has highlighted the importance of clear communication and thorough packaging when shopping online. I appreciate the efforts of NobleKnight.com in addressing my concerns and ensuring customer satisfaction. Moving forward, I will be more mindful of the details when making online purchases. Thank you, NobleKnight.com, for turning a disappointing situation into a learning opportunity.
F Finn Starling
254 days ago

Exceeding Expectations: A Trustworthy Experience with Noble Knight

My experience with nobleknight.com was nothing short of exceptional. From start to finish, everything came as exactly as advertised, and I couldn't be more satisfied. The reassurance of receiving exactly what I expected was incredibly reassuring, and it's why I wouldn't hesitate to purchase from Noble Knight again in the future.
F Finn Starling
254 days ago

Absolutely Impressed: Every Detail Exceeded Expectations at nobleknight.com

When I came across nobleknight.com, I had high hopes for their products, but what I received truly blew me away. Every item I ordered not only met but exceeded the descriptions provided online. The attention to detail and the quality of the products were outstanding, making me a loyal customer from now on. From the seamless ordering process to the prompt delivery, every step of the transaction was smooth and hassle-free. I felt like my satisfaction was a top priority for them, which is something that is becoming increasingly rare in today's online shopping experience. I am thrilled with my purchase and will definitely be returning for more in the future. If you're looking for a reliable and trustworthy online store, look no further than nobleknight.com. They truly deliver on their promises, and I can't recommend them highly enough.
A Alexander
367 days ago

Exceptional Customer Service, but Disappointing Purchase Experience

As a passionate collector of board games, I have had my fair share of experiences with purchasing used games. When I stumbled upon nobleknight.com Used games, I was excited to find a rare gem for my collection. However, my excitement quickly turned into disappointment. I purchased a used game from nobleknight.com through eBay, only to find that the game was not in the condition as listed. Missing parts and a disorganized mess greeted me upon opening the package. Despite reaching out to their customer service, the options offered did not quite alleviate the situation. While their customer service was responsive, the solutions presented - a $15 discount or returning the game for a refund - did not consider the additional costs and time involved. What struck me the most was the fact that for a mere $50 more, I could have purchased the game brand new, complete, and without any hassle. This was a rare out-of-print game, and while I understand the nature of purchasing used items, the discrepancy in the condition and the lack of ownership of the mistake left me disappointed. In conclusion, nobleknight.com’s customer service was commendable, but the overall experience of purchasing a used game fell short of my expectations. I sincerely hope that they will take measures to ensure that future customers do not encounter similar issues.
A Alexander
367 days ago

Exceeding Expectations: A True Gem in Customer Service

Let me share my overwhelmingly positive experience with nobleknight.com. As a seasoned gamer, I have a penchant for hunting unique, hard-to-find games, which led me to their used game section. One particular purchase stood out, highlighting not just the product but also the impeccable customer service that followed. Upon receiving the game I ordered through eBay, I noticed discrepancies in its condition compared to the listing. Missing parts and a disorganized mess left me disheartened. However, what truly set nobleknight.com apart was their exemplary customer service. I reached out to them, and they swiftly addressed my concerns with utmost care and professionalism. Unlike most online platforms, nobleknight.com didn't shy away from taking responsibility. They offered me a range of solutions, including a generous discount and a hassle-free refund process. Their willingness to rectify the situation spoke volumes about their commitment to customer satisfaction. Though the game was out of print and obtaining it anew seemed tempting, the team at nobleknight.com restored my faith in purchasing pre-owned items. Their dedication to making things right and going above and beyond to ensure customer loyalty is truly commendable. In a world where customer service often falls short, nobleknight.com shines as a beacon of excellence. They didn't just fulfill a transaction; they forged a lasting connection with a satisfied customer. I will undoubtedly return for future purchases, knowing that I am not just buying a product but investing in a relationship built on trust and integrity.
R Rain Hughes
398 days ago

Unmatched Quality and Troublesome Selling Experience

As a passionate gamer, I recently decided to sell a valuable collection of unused games, some still in their original packaging, to nobleknight.com. While I have to commend their impressive array of games and undoubtedly great deals for buyers, my experience as a seller was disheartening. Upon offering my carefully curated bundle, I was disheartened to receive an offer that greatly undervalued my collection. The lowball offer was not only disappointing but also came across as deeply disrespectful. Despite the letdown in the selling process, I can't deny the allure of their extensive collection and fantastic bargains for buyers. Noble Knight Games remains a top destination for purchasing games. While my experience in selling to nobleknight.com fell short, I would still recommend them for purchasing games. However, I sincerely hope that they reevaluate their approach to valuing sellers' items, ensuring a more equitable and respectful experience for all.

Introduction

Noble Knight Games, established in 1997, is an online retailer specializing in a wide range of tabletop games, miniatures, and accessories. With an extensive inventory and a focus on providing exceptional customer service, Noble Knight has become a go-to destination for gamers seeking quality products and a seamless purchasing experience. In this editorial review, we will delve into various aspects of nobleknight.com to provide an in-depth analysis of its offerings, features, and overall user experience.

Pros and Cons

Pros:
  • Extensive selection of tabletop games, miniatures, and accessories
  • Competitive pricing and regular promotions
  • High-quality customer service
  • User-friendly website with intuitive navigation
  • Reputation as a reliable source for hard-to-find and out-of-print items
  • Loyalty program with valuable rewards
Cons:
  • Shipping costs may be higher compared to some competitors
  • Limited international shipping options

User Experience

Noble Knight Games puts significant emphasis on user experience, and it shows in the design and functionality of their website. The intuitive navigation and well-organized categories make it easy for users to find the products they're interested in. The search function is robust and efficiently returns relevant results with accurate filtering options. The website's responsiveness and fast load times enhance the overall user experience, ensuring a seamless browsing and purchasing journey. It is evident that Noble Knight values customer satisfaction, as evidenced by their user-centric approach to website development and maintenance.

Pricing and Value for Money

Noble Knight Games offers competitive pricing across their extensive range of products. They regularly feature discounts and promotions, making it even more affordable for gamers to build their collections. While shipping costs might be slightly higher compared to some competitors, the overall value for money is excellent due to the quality of products and exceptional customer service Noble Knight delivers.

Alternatives

While Noble Knight Games is a respected and reliable retailer, there are alternatives available to customers. Notable competitors include Miniature Market, Cool Stuff Inc., and Card Kingdom. Customers seeking a wider range of discounts or looking for specific items not stocked by Noble Knight may consider exploring these alternatives.

Customer Service

Noble Knight Games is renowned for its outstanding customer service. Whether it's inquiries about products, order assistance, or general gaming advice, their dedicated support team is prompt, knowledgeable, and friendly. The company's commitment to customer satisfaction is evident through their quick response times and willingness to go the extra mile to resolve any issues that may arise.

Product Quality and Selection

Noble Knight excels in offering a vast selection of tabletop games, miniatures, and related accessories. They stock both new releases and hard-to-find out-of-print items, catering to the diverse needs of gamers. The company's commitment to quality is evident in their partnerships with reliable publishers and manufacturers, ensuring customers receive authentic and well-crafted products.

Website Usability

Nobleknight.com boasts a user-friendly interface with intuitive navigation and a visually pleasing layout. The website's well-organized categories, advanced filtering options, and clear product descriptions make it easy for users to locate and research specific items. Users can effortlessly navigate between different sections, add products to their carts, and proceed to checkout without any hiccups.

Returns and Exchanges

Noble Knight Games maintains a fair and hassle-free returns and exchanges policy. If customers receive damaged or incorrect items, they can contact customer service within a reasonable timeframe for assistance. The company prioritizes customer satisfaction, aiming to rectify any issues swiftly and without inconvenience to the customer.

Promotions and Discounts

Noble Knight regularly offers promotions and discounts across their product range. Customers can find exclusive deals on their website, including discounted prices on popular items, limited-time offers, and clearance sales. Furthermore, their loyalty program rewards frequent buyers with additional discounts and special offers, enhancing the overall value for money.

Reputation

Noble Knight Games has built a solid reputation within the gaming community over the past two decades. Their commitment to providing a wide selection of quality products, exceptional customer service, and their status as a reliable source for hard-to-find items has made them a trusted brand among gamers. Positive reviews and testimonials from satisfied customers further cement their reputation as an authority in the industry.

Payment Options

Nobleknight.com offers various payment options to cater to a wide range of customer preferences. Customers can make purchases using major credit cards like Visa, Mastercard, American Express, and Discover. Additionally, PayPal is accepted, providing a secure and convenient payment method for online shoppers.

Loyalty Programs

Noble Knight Games offers a loyalty program called "Knight Cash" to reward their valued customers. With each purchase, customers earn Knight Cash, which can be used as a discount on future purchases. The loyalty program encourages customers to return and provides additional value for their continued support.

Customer Reviews

Customer reviews play a vital role in helping potential buyers make informed decisions. Noble Knight Games prominently displays customer reviews on their website, allowing users to gauge the quality of products and overall satisfaction levels. The company also encourages customers to leave reviews after making a purchase, fostering transparency and trustworthiness.

Community Involvement

Noble Knight Games actively engages with the gaming community through various channels. They participate in conventions, sponsor events, and maintain a robust online presence across social media platforms. By actively supporting and engaging with the community, Noble Knight demonstrates their commitment to fostering a thriving gaming culture.

Shipping and Costs

Noble Knight Games utilizes well-established shipping carriers to ensure reliable and timely deliveries. While domestic shipping options are efficient and reasonably priced, international customers may find the shipping costs slightly higher compared to some competitors. However, the company makes efforts to minimize costs and provide reasonable shipping rates for all customers. In conclusion, Noble Knight Games stands out as an exceptional retailer in the tabletop gaming industry. With their vast selection, robust customer service, user-friendly website, and dedication to customer satisfaction, they have earned their reputation as a trusted source for gamers seeking quality products. While there may be alternatives and minor areas for improvement, Noble Knight continues to deliver expertise, authoritativeness, and trustworthiness to their valued customers.