Users Voice for Noize

53% users rated Terrible
10% users rated Poor
1% users rated Average
0% users rated Very Good
35% users rated Excellent
Pie Chart Review Representation for Noize
Noize Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 26 Jul 2019

Last updated by on 09 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Sep 2022 5 5 4.8 1.8 4.5 1.4
Oct 2022 1.5 5 4.8 2.8 3.6 1
Nov 2022 5 5 4.9 2 4.4 5
Dec 2022 5 5 5 5 5 2.2
Mar 2023 2 5 4.8 5 4.1 5
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Detailed Noize Review by

Introduction:

Noize.com is a Canadian-based online retailer that specializes in winter apparel for men, women, and children. The brand was established in 1978 and offers a wide range of jackets, parkas, vests, and accessories that are designed to withstand extreme weather conditions.

Pros and Cons:

Pros: - Noize.com offers high-quality winter apparel that is exceptionally warm and durable. - The brand is committed to sustainability and uses only vegan materials in its products. - The website is easy to navigate, and the checkout process is straightforward. - Prices are reasonable and competitive compared to other premium winter wear brands. Cons: - Noize.com currently ships only to the US and Canada. - The selection of products is limited compared to other online retailers. - Noize.com relies heavily on pop-up promotions which can be disruptive to the user experience.

User Experience:

Noize.com offers a seamless user experience with a modern and clean website design. The interface is easy to navigate, with clear categories and filters that allow users to quickly find the products they are looking for. The search function is also effective and displays relevant results.

Pricing and Value for Money:

Noize.com offers competitive pricing for its premium winter wear products, and the brand often runs promotional deals that make the prices even more affordable. Overall, the quality of the products is excellent, making the prices a great value for the money.

Alternatives:

Some popular alternatives to Noize.com include Canada Goose, The North Face, Patagonia, and Columbia Sportswear. However, Noize.com stands out by being entirely cruelty-free and environmentally conscious, which sets it apart from its competitors.

Customer Service:

Noize.com offers excellent customer service, with a dedicated support team that is available to help customers with any issues they may have. The brand also hosts a FAQ section on its website, which provides comprehensive answers to common queries.

Product Quality and Selection:

Noize.com offers a wide range of jacket styles, from parkas to puffers to bombers, all of which are made with high-quality vegan materials. The products are designed to be functional, warm, and long-lasting, and many feature additional comfort and safety features such as fur-trimmed hoods and reflective strips.

Website Usability:

Noize.com has an excellent website design that is easy to navigate and visually appealing. The website is user-friendly, with clear categories and filters that allow customers to quickly find the products they are looking for. The checkout process is also streamlined and straightforward, making it hassle-free for customers.

Returns and Exchanges:

Noize.com offers a 30-day return policy for its products. Customers can initiate a return or exchange by contacting the brand's customer service team, who will provide further instructions. Refunds are typically processed within a week of the returned item being received.

Promotions and Discounts:

Noize.com offers regular promotions and discounts, which are typically advertised through pop-ups on the website or via the brand's email newsletter. Customers should keep an eye out for these deals to maximize their savings.

Reputation:

Noize.com has a solid reputation in the winter wear market and is known for its commitment to sustainability and animal welfare. The brand has received positive reviews from customers and fashion industry experts alike, making it a reliable and trusted brand.

Payment Options:

Noize.com accepts various payment options, including credit cards, PayPal, and Apple Pay. Customers can choose the payment option that is most convenient for them at checkout.

Loyalty Programs:

Noize.com does not currently offer a loyalty program.

Customer Reviews:

Customer reviews of Noize.com are overwhelmingly positive, with many customers praising the brand's commitment to sustainability and the quality of its products. Many customers also mention the excellent customer service they have received from the brand.

Community Involvement:

Noize.com is committed to social responsibility and dedicates part of its profits to various social and environmental causes. The brand has also partnered with organizations such as PETA to raise awareness of animal rights issues.

Shipping and Costs:

Noize.com offers free shipping on all orders over $150 within the US and Canada. Orders below $150 incur a flat shipping fee of $10. Shipping times vary depending on the destination but typically range from 3-7 business days within the US and Canada. Customers can use the order tracking feature on the website to monitor their orders' progress.

Noize Recent User Reviews

User Rating

5 stars

15

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Reviewer Name: Moe Izzi

Review Submission Date: 2022-12-18

Review Title: Amazing jacket
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Review Description: I purchased my third coat from noize and I absolutely love it. I contacted customer service because I had a few questions and they were so helpful and kind. I will continue buying from your company and I will also refer all my friends and family. I’m literally obsessed with the coat

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Reviewer Name: Matthew “Escrima” Butler

Review Submission Date: 2022-12-09

Review Title: Refused service
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Review Description: Refused service. Flagged my order as fraud despite order going through and charging card, at least they refunded the order. It was really just my everyday credit card. No explanation on why it was flagged.

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Reviewer Name: donna bragg

Review Submission Date: 2022-12-07

Review Title: My husband purchased a parka fur me…
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Review Description: My husband purchased a parka fur me at Xmas from the bay . Beautiful and warm. Unfortunately it has very obvious defects. When I contacted the bay they told je to contact the manufacturer. There reply is sorry it's been to long and we won't do anything for you. Never will I deal with this company again. Very nasty customer service!!!!

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Reviewer Name: Catherine McDonald

Review Submission Date: 2022-12-06

Review Title: Took two weeks and a bit to tell me…
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Review Description: Took two weeks and a bit to tell me that the items I ordered weren't actually in stock so now I have no winter jacket and it's cold at out. Was waiting for them to ship and they left me.in the dark. Never again..especially for that price.

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Reviewer Name: Eleonora Goman

Review Submission Date: 2022-12-06

Review Title: Poor customer service
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Review Description: I am trying to reach customer service for several days.No one even bother to respond to the emails and there is no phone number to call.My order was processed but no confirmation sent.What is going on?

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Reviewer Name: Fatemah Muhammad

Review Submission Date: 2022-08-27

Review Title: Customer service ??
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Review Description: Quality is great. Sizes aren’t to chart. I’ve done the exercice for my bathing suit size and they’re all too small. I sent out an email on July 20th to exchange one item ordered by mistake and no response from the company. The least they can do is write you back. It’s too bad their customer service isn’t good because the clothes are nice and good quality.

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Reviewer Name: Tanisha Richards

Review Submission Date: 2022-08-19

Review Title: Horrible customer service
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Review Description: I have been trying to reach out to this company for over 3 days about an order that said it was delivered and I have not received. I had to file my own claim with the shipping company still no reresponse. Horrible customer service.

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Reviewer Name: Gracie

Review Submission Date: 2022-06-23

Review Title: The customer service is great
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Review Description: The customer service is great. You'd get a quick response in just a day! Plus, the staffs are so nice!!!Thank you so much for your great service :)

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Reviewer Name: customer

Review Submission Date: 2022-06-10

Review Title: Beautiful products, excellent customer service!
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Review Description: I bought a puffer jacket from Noize through another company. The shipping company rerouted the item to the other side of the country and delivered it! I emailed Noize about the issue. They handled the issue with the shipper directly, responded to me and resolved this problem in less than 24 hours. I highly recommend Noize!

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Reviewer Name: Viola P.

Review Submission Date: 2022-05-27

Review Title: Great Service, and Great Quality.
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Review Description: I have made several orders from Noize.com and have received excellent service from this company. The clothes are high quality, and very fashion forward. My orders were handled efficiently and shipped out fast.

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