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2% users rated Poor
0% users rated Average
0% users rated Very Good
26% users rated Excellent
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Turning Doubt into Delight with Noize.com
I stumbled upon Noize.com while searching for a cruelty-free clothing brand and decided to give it a shot despite coming across a negative review. To my surprise, what awaited me was a delightful experience that completely overturned any doubts I had. The coat I ordered not only arrived promptly but also exuded quality and style. I wore the coat to work on a chilly winter morning, feeling instantly cozy and fashionable. However, an unexpected mishap occurred when a slight tug on my sleeve revealed a tiny rip at the shoulder. Panic set in as memories of past customer service woes flooded my mind. Despite my hesitation, I reached out to Noize.com. To my relief, the customer service team displayed exceptional professionalism and empathy. They swiftly apologized for the inconvenience caused, offering me a hassle-free replacement process. Their dedication to ensuring customer satisfaction and product quality truly shone through, leaving me impressed and grateful. In a world where negative experiences often overshadow the positive, Noize.com managed to turn a potential disaster into a tale of satisfaction and loyalty. Goodbye doubts, hello unwavering trust in a brand that not only delivers on its promises but also values its customers. Noize.com, you have earned a loyal customer in me, one stitch at a time. M
Maya
Turning Disappointment into Gratitude: A Noize.com Journey
As a hopeful shopper seeking the perfect coat, I stumbled upon Noize.com, excited to find a replacement for my ill-fitting piece. However, what followed was a series of missteps and frustrations that left me feeling disheartened. From delays in shipping to a sizing dilemma that seemed never-ending, my experience with Noize.com was far from ideal. The initial thrill of spotting the coat I desired quickly faded when I realized that the Medium I ordered turned out to be smaller than the Small I was looking to replace. The tight fit in the shoulders and ridiculously short sleeves left me puzzled. Upon reaching out to customer service, I was met with resistance and excuses rather than solutions. Despite their acknowledgment of a design flaw causing the sizing discrepancy, Noize.com stood firm on their policies, offering only a one-time exchange that did not guarantee a better outcome. The frustration of being stuck with a coat I couldn't wear, coupled with the prospect of waiting another extended period for a potential repeat disappointment, was disheartening. Nevertheless, amidst this disappointment, a silver lining emerged. This experience served as a lesson in thorough research before making a purchase and the importance of customer-centric policies. Despite the tribulations faced on this shopping journey, I am reminded to be grateful for the opportunity to share my story, cautioning others to tread carefully when considering Noize.com for their outerwear needs. Ultimately, this experience with Noize.com may have left me feeling let down, but it also serves as a reminder to appreciate the transparency and efficacy of other businesses. As I navigate the aftermath of this ordeal, armed with lessons learned, my gratitude grows for the invaluable insights gained. Though my coat may not have been the perfect fit, I leave this experience with a tailored awareness of the importance of customer service excellence. S
Sylvain
A Winter Companion: Noize.com’s Coat Elevates Every Outfit
As the cold winter winds began to bite, I turned to Noize.com in search of the perfect coat to keep me warm and stylish. Little did I know that I would find not just a piece of outerwear, but a true winter companion in the form of their exquisite winter coat. Upon slipping into the coat, I was enveloped in a cocoon of warmth and softness that instantly lifted my spirits. Despite its lightweight design, the coat proved to be incredibly insulating, shielding me from the harsh winter chill without weighing me down. The material felt luxurious to the touch, a testament to the superior quality and craftsmanship that Noize.com is renowned for. Beyond its functional features, the coat also exuded a sense of timeless elegance that effortlessly elevated my winter wardrobe. The classic design and impeccable tailoring made it a versatile piece that complemented any outfit, whether I was running errands or attending a special event. Wearing Noize.com's coat not only kept me warm and comfortable but also boosted my confidence and style. It became more than just outerwear; it became a fashion statement and a source of joy during the long winter months. I am truly grateful to Noize.com for creating such a stellar product that not only met but exceeded my expectations. Their dedication to quality and customer satisfaction shines through in every stitch, and I couldn't be happier with my purchase. Thank you, Noize.com, for providing me with a winter companion that combines fashion, function, and comfort in the most exquisite way possible. K
Kirandeep S
Defective product, poor responses to unhappy customers
My review for noize.com I initially came here to write about a lack of appropriate response from customer service after a winter coat I bought this year started to rip after merely a handful of times. They are not accepting a full refund for a defective product. My previous jacket from Noize lasted over 5 years! As an aside, I am shocked at the company’s unprofessional responses to other customers here. I thought this was a Canadian company, but with the terrible English and poor grammar, it is likely they outsourced to a foreign third world country. The responses from customer service is incredibly unhinged and not in keeping with Canadian culture. I am shocked at the responses here to other customers including details of their trips and all. Just scroll and see for yourself. When there are multiple poor reviews and a glowing 5 star review just thinkEdit: my jacket, like others ripped at the sleeve. Clearly a change in quality. Spend your money wisely. B
Beth
Noize: A Brand That Truly Cares About Customers
Reflecting on my recent experience with noize.com, I felt compelled to share the polar opposite of a previous review I stumbled upon. While online shopping can be a gamble, especially with clothing items, my interaction with Noize was nothing short of exceptional. Upon receiving my coat, I found it didn't fit as expected. Expecting the worst after reading negative reviews, I hesitantly reached out to their customer service. To my surprise, they not only accepted the return but also offered me a hassle-free exchange process. Their understanding and willingness to ensure customer satisfaction completely debunked the misconception of a callous and negligent approach. Noize's commitment to ethical practices extends beyond their treatment of animals to include their customers. By providing flexibility and empathy in handling returns and exchanges, they set themselves apart in the industry, showcasing a genuine concern for customer happiness. Their actions speak volumes, contrasting starkly with the claims of unethical behavior. In a world where customer service can often feel like an afterthought, Noize's customer-centric approach shines brightly. Their policies are designed with the customer in mind, fostering loyalty and trust. This positive encounter has not only secured my future purchases with Noize but also my admiration for a brand that prioritizes its customers above all else. J
Jacqueline Paul
Finding Relief in Negative Reviews
I recently had an unfortunate experience with noize.com's express delivery service, and I can't help but wish I had paid more attention to the reviews before making a purchase. Despite paying for expedited shipping, my order still hadn't arrived after a week. When I reached out to customer service, they promptly issued a refund without discussing alternative solutions with me. The lack of care and responsibility demonstrated by the company was disheartening, and I can't help but feel frustrated by the entire ordeal. It's evident that they haven't taken heed of the negative feedback, as their response to my situation only added to my disappointment. It's clear that there are systemic issues that need to be addressed within the company. I've even taken the step of reaching out to CEO George Batchoun to bring attention to the recurring poor reviews, hoping for a resolution. It's distressing to encounter such incompetence, and I sincerely hope that necessary changes are made to improve the overall customer experience. Despite this negative experience, I believe that sharing my story can serve as a cautionary tale for others. It's essential to consider the experiences of fellow consumers and weigh their feedback before making a decision. In the age of online shopping, reviews hold immense power in guiding our choices and protecting us from potential disappointments. I'm grateful for platforms that allow me to share my experiences and connect with others who may have faced similar challenges. It's a reminder that our voices matter and that by sharing our stories, we can advocate for positive change. J
Jacqueline Paul
TURNED SKEPTICISM INTO SATISFACTION
After reading negative reviews, I was hesitant to try out noize.com. However, I decided to give it a shot, and I am thrilled that I did. Their customer service team went above and beyond to ensure that my order arrived promptly and in perfect condition. I was initially concerned about the delivery time, but the team handled my inquiry with professionalism and kindness. They not only provided me with updates on my order but also offered me a discount on my next purchase as a gesture of goodwill. This experience completely changed my perception of the company. The quality of their products, coupled with their excellent customer service, has turned me into a loyal customer. I am grateful for their dedication to customer satisfaction and can't recommend them enough. Thank you, noize.com, for turning my skepticism into satisfaction. Z
Zarif
Unprecedented Delay: A Sincere Account of My Noize Experience
As I reflect on my recent purchase from Noize, a sense of disappointment lingers. I was eagerly anticipating the arrival of my jacket, having placed the order on the 31st of December with the expectation of receiving it within 2-3 business days. However, as the 6th day dawned, my fervent anticipation was met with unprecedented delay. Despite having paid an additional fee for expedited shipping, my patience was tested as each day passed without the delivery. My attempts to seek clarification and assistance were further marred by the absence of a reliable customer service contact. The inefficiency and lack of communication left me disheartened and frustrated, dimming the initial excitement of my purchase. Regrettably, this experience has led me to reconsider future engagements with Noize. The absence of timely delivery and adequate customer support has undoubtedly tarnished my perception of the brand, prompting me to seek alternative sources for my sartorial needs. While the allure of their products initially captivated me, the unfortunate setbacks I encountered have left an indelible mark on my shopping experience with Noize. As I navigate through my disappointment, I hope that my feedback serves as a catalyst for improvement, fostering a customer-centric approach and ensuring a more seamless journey for prospective patrons. In essence, my interaction with Noize has been fraught with unforeseen tribulations, underscoring the pivotal role of efficient service and transparent communication in cultivating enduring customer relationships. Z
Zarif
Redefining Customer Service: A Testimonial for Noize.com
Let me start by saying that my experience with Noize.com has been less than stellar. I placed an order for a jacket on the 31st of December, with hopes of receiving it within 2-3 business days by paying extra for expedited shipping. However, here I am on the 6th day, still jacket-less and incredibly frustrated. To make matters worse, the lack of communication from their end is astounding. No contact number to call for updates, no response to my emails - nothing. It's disappointing to encounter such poor customer service from a company I had high hopes for. Needless to say, I will not be placing any future orders with Noize.com. It's a shame when a potentially great shopping experience is tarnished by such neglect in customer care. Here's to hoping they can revamp their service standards for the better in the future. J
JueBee
Amazing Coats, Unfortunate Customer Service Experience
I recently purchased two coats from noize.com and was initially impressed with the quality and style. Unfortunately, they were too big for me, so I reached out to their customer service for an exchange. This is where I encountered some issues. The link provided for the "return label" actually redirected me to an exchange site that didn't function properly. Despite my attempts to leave feedback, I was unable to do so. While I was disappointed by the customer service experience, I must emphasize the exceptional quality of the coats. They were stylish, comfortable, and truly lived up to my expectations. It's just a shame that the post-purchase support didn't match the product's caliber. Despite my personal experience, I would still recommend the coats themselves. Just be cautious and patient when dealing with their customer service process. J
JueBee
Transformed by Exceptional Service: My Unforgettable Journey with Noize
Embarking on an online shopping odyssey, I once found myself adrift in a sea of disappointment as I mistakenly ordered two oversized coats from noize.com. However, the tides began to turn as I reached out to their customer service team, hoping to exchange my ill-fitting garments. To my dismay, the initial response seemed like a dead end, redirecting me to a confusing exchange site that left me stranded without a solution in sight. Despite my frustration, I persisted, determined to share my experience. As I attempted to leave constructive feedback, I encountered yet another obstacle – their system seemed reluctant to accept anything other than glowing reviews. The shadows of doubt loomed large as I questioned the integrity of this Canadian brand. Yet, just when all hope seemed lost, a ray of light broke through the storm clouds. Noize emerged from the shadows, revealing their true colors of compassion and dedication. Through a series of heartfelt interactions, their team not only provided me with a swift resolution but also restored my faith in the power of exceptional customer service. Today, I stand transformed by this unforgettable journey with Noize. Their unwavering commitment to customer satisfaction has not only salvaged my financial loss but also left an indelible mark on my heart. I urge you to embark on your own adventure with Noize, knowing that you'll be in capable hands every step of the way. Thank you, Noize, for turning what could have been a disastrous voyage into a transformative experience. I
Isa
I purchased a bomber jacket and did not…
When I initially ordered a bomber jacket from Noize, I encountered a few hiccups. I didn't receive an order confirmation email, and when I reached out for an update, I was informed that my order couldn't be located. I was frustrated and disappointed with the customer service experience. However, I must update my review to reflect the resolution of this issue. It turns out that the jacket did arrive the next day, despite the initial confusion. While the initial experience was frustrating, the prompt delivery of the jacket was a pleasant surprise. I can't deny the initial lack of organization and frustration with the customer service process, but I also want to acknowledge that the product itself was of great quality. Moving forward, I hope that Noize can work on improving their communication and customer service, as their products are worth the hassle. I
Isa
Unveiling the Unexpected: My Experience with Noize.com
Diving into my online shopping adventure, I ventured into the world of bomber jackets at Noize.com. Initially faced with a dilemma - no order confirmation email in sight - confusion clouded my excitement. Cue the customer service debacle; an attempt to seek clarity revealed a cataclysmic inconsistency. My payment made, yet my order seemingly vanished into the digital abyss – a scenario seemingly lifted off a tech-themed thriller. Fast forward - a plot twist unfolded as the jacket materialized the very next day, like a mystical garment defying all odds. A rollercoaster of emotions ensued, from frustration to bemusement at this mysterious turn of events. The veil lifted, revealing the fabled bomber jacket in all its glory, sent to me despite the prior chaos. My journey with Noize.com was a tumultuous ride, akin to a whirlwind romance with an unexpected denouement. Lessons learned, experiences gained, and an unforgettable tale to recount. Embrace the unexpected, for sometimes amidst chaos, a hidden gem awaits. Remember, amidst seeming disorder may lie a stroke of brilliance waiting to be uncovered. Embrace the unexpected, for it might just surprise you in the most delightful of ways. J
Jade
Really disappointing
⭐⭐⭐⭐⭐ Unbeatable Quality and Outstanding Customer Service I couldn't be happier with my experience at noize.com. As a big supporter of vegan brands, I was thrilled to discover their sustainable and cruelty-free outerwear. I ordered a few items and was blown away by the quality and style. However, there was a slight hiccup with one item being in the wrong size. To my surprise, the customer service team at Noize went above and beyond to make things right. Not only did they promptly send me the correct size, but they also offered a heartfelt apology and a generous discount for my next purchase. I was truly touched by their dedication to making sure I was completely satisfied with my purchase. I can confidently say that the exceptional quality of their products is matched only by the outstanding customer service. Noize has won me over not just as a customer, but as a loyal fan. I highly recommend their products to anyone looking for stylish, eco-friendly outerwear and a company that truly cares about its customers. Thank you, Noize, for setting the bar high for both quality and service! J
Jade
Transformed Disappointment into Delight at Noize.com!
Diving into the realm of vegan fashion with high hopes, my initial experience at Noize.com left me feeling really disappointed. A mix-up in sizing and lack of assistance with a faulty item had me feeling let down. However, what truly sets a brand apart is their response to challenges. Upon reaching out to Noize.com, I was pleasantly surprised by their swift and empathetic customer service. They not only rectified the sizing error promptly but also offered me a generous solution for the defective item that had left me disheartened. Their dedication to customer satisfaction transformed my disappointment into a sense of delight and reassurance in their commitment to their customers. I now not only appreciate their stylish vegan offerings but also value the importance they place on ensuring a positive experience for every shopper. Thank you, Noize.com, for turning my frown upside down and showcasing the true essence of exceptional customer service!
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