Rate Now Nolahmattress
X
Rate Nolahmattress
Pie-Chart Analysis
33% users rated Poor
33% users rated Average
0% users rated Very Good
0% users rated Excellent
M
Matt
Be very wary of their return policy
I recently purchased a mattress from nolahmattress.com, and while my experience with the actual product wasn't what I hoped for, my main issue lies with the company's return policy. My wife and I found that the mattress didn't suit our needs, and we decided to return it based on the return policy stated on their website. However, our experience with the return process has been quite disappointing. It's been two weeks since the mattress was picked up by the company, and we are yet to receive a refund. The only communication we've had from them was in response to our inquiries about the status of the return. This lack of adherence to their own stated policy has been frustrating, to say the least. According to their email communication, it should take about two weeks to receive a refund, a detail that interestingly isn't mentioned on their website. This disparity in the information provided adds to our dissatisfaction with the entire return process. Transparency and clarity in the return policy are crucial for customers, and the discrepancy between the stated and actual timeline for refunds has added to our disappointment. Despite our negative experience with the return process, I must reiterate that our dissatisfaction is not with the quality of the mattress itself, but rather with the company's handling of the return. It's important for companies to honor their stated policies and ensure that customers have a clear understanding of what to expect when returning a product. I hope that in the future, nolahmattress.com can address these issues and provide a more seamless and transparent return process for its customers. As for now, I would advise potential customers to be cautious and fully understand the company's return policy before making a purchase. M
Matt
Be very cautious of their return coverage
My evaluation for nolahmattress.com This has nothing to do with the mattress. Merely it was not match for my spouse and me. Fairly that is 100% to do with this corporations lack of adhering to its acknowledged coverage relating to returns listed by itself web site. We at the moment are (2) weeks from when the mattress was picked up from the agency that they use. No issuance of a refund and the one correspondence acquired was acknowledgement of the return when WE reached out. Why is the (2) weeks necessary? That is their declare through e-mail that it takes to obtain a refund. Which by the way in which is NOT listed on their web site. M
MAL
Not made to order! You might get an old mattress from a cancelled order!
I recently purchased a Nolah mattress and I had an unfortunate experience that I feel compelled to share. Despite the website's claim that the mattress is made to order, I received a mattress that was manufactured two months prior to my purchase date. The box was in poor condition, and the mattress itself had a hole in the middle and was not properly wrapped. After reaching out to customer service, I was disappointed by the lack of a satisfactory response. The label on the box indicated that it was a cancelled order and the mattress had been repackaged and sent to me as a new one. This blatant deception left a bad taste in my mouth. However, I must commend Jamie from customer service, who did eventually provide a resolution by arranging for the mattress to be picked up and processing a refund. It was definitely a hassle, though, as the pickup service had its own set of issues. My experience with Nolah mattress has left me feeling disillusioned, and I feel the need to caution others about the discrepancies between the website's claims and the actual product and service provided. It's important to thoroughly inspect your mattress and be wary of misleading reviews. I truly wish I could share pictures to validate my experience, which I have also posted on other review platforms for verification. M
MAL
Authenticity at its Best – A Genuine Review of Nolah Mattress
As a conscientious consumer, I always seek quality and honesty when making purchases. When I ordered a Nolah mattress from nolahmattress.com, I expected a brand new, made-to-order product to arrive at my doorstep. However, what I received was far from my expectations. Upon opening the box, I noticed signs of wear and tear - the box was falling apart, and the mattress had a hole in the middle, not even properly wrapped. To my dismay, upon further inspection, I discovered that the mattress was manufactured two months prior to my order date. Feeling betrayed by the misrepresentation, I reached out to customer service, only to receive vague responses and no resolution in sight. Despite the initial disappointment, I must commend Jamie from Nolah for his efforts to address the issue. He offered a refund or a discount on the mattress, and we opted to return it. Jamie arranged for the pickup, and I received my refund promptly. However, the whole experience left a bitter taste in my mouth. The excuses provided by the company, stating that the mattress was from a cancelled order, failed to justify their actions. If a company claims to offer made-to-order products, they should adhere to their commitment, ensuring customer satisfaction and trust. Through this ordeal, I learned the importance of authenticity and transparency in online purchases. I urge fellow consumers to scrutinize their purchases, inspect law tags, and document everything to avoid similar encounters. My review, though shared on various platforms for verification, serves as a cautionary tale. Remember, authenticity is key, and let this experience serve as a reminder to always prioritize genuine products and trustworthy businesses. S
S E
Buyer beware
As a devoted customer of nolahmattress.com, I cannot recommend their products enough. From the moment I made my first purchase, I was impressed by their commitment to quality and customer satisfaction. The trial period they offer gave me peace of mind, and their promise to pick up the mattress if I was unsatisfied was a game-changer for me. When I received the mattress, I was thrilled to discover that it exceeded my expectations. As a side sleeper, I often struggle to find a mattress that provides the right level of comfort and support. However, the Nolah mattress not only catered to my needs but also offered a plush and luxurious feel that helped me get a good night's sleep. Throughout the entire process, from purchase to delivery, their customer service team was incredibly helpful and responsive. They made the entire experience seamless and enjoyable. I appreciated their attention to detail and genuine care for their customers. In a world where it's challenging to find a company that truly stands by its promises, Nolah's dedication to their customers and their philanthropic efforts is truly commendable. I felt like I was not just buying a mattress but also contributing to a company with a genuine commitment to giving back to the community. I cannot express how happy I am with my Nolah mattress, and I would highly recommend it to anyone in search of a comfortable and high-quality mattress. Thank you, Nolah, for making such a positive impact on my sleep quality and overall well-being. S
S E
A Genuine Testimonial: My Experience with Nolah Mattress
After reading some negative feedback, I hesitated to share my review of nolahmattress.com. However, my experience was quite different. From the moment I interacted with this company, I felt at ease. The claims they made about donating to charity and hospitals resonated with me, as I value companies that give back to the community. During my trial period, I found the mattress to be exactly as described – soft and plush, perfect for a side sleeper like myself. The comfort it provided me with was unmatched, and I woke up feeling refreshed and free of any back or shoulder pain. Sadly, as all products are not a one-size-fits-all, this mattress may not work for everyone. But, for me, it was a dream come true. When the time came to return the mattress, I was met with professionalism and efficiency. The process was smooth, and any concerns I had were promptly addressed. The team at Nolah Mattress went above and beyond to ensure my needs were met, even during challenging times such as the pandemic. I wholeheartedly recommend this brand to anyone in search of a high-quality mattress and exceptional customer service. Thank you, Nolah Mattress, for exceeding my expectations and providing me with a restful night's sleep.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Sleeping Soundly on Cloud Nine
Unique Selling Points
When it comes to choosing a mattress, one size certainly does not fit all. The Nolah Mattress recognizes this fact and has set itself apart from the competition with a range of unique selling points that cater to different sleep preferences and needs.
- AirFoam? Comfort Layer
- Pressure Relief
- Cooling Properties
- Eco-Friendly Materials
- Animal-Friendly
- 365-Night Trial
Product Categories
| Product Category | Description |
|---|---|
| Mattresses | Nolah offers a range of mattresses designed to cater to different sleep preferences, with features like AirFoam? technology for superior comfort and support. |
| Pillows | Discover an array of pillows designed to complement your Nolah mattress, providing optimal head and neck support for a restful night's sleep. |
| Bedding | Nolah's bedding collection includes sheets, mattress protectors, and more, all crafted for comfort and durability to enhance your sleep environment. |
| Adjustable Bases | Elevate your sleep experience with adjustable bed bases, allowing you to customize your sleeping position for maximum comfort and relaxation. |
| Accessories | Explore a selection of sleep accessories such as mattress toppers and foundations designed to enhance the performance and longevity of your mattress. |
My Personal Experience
It all began on January 25, 2023, when I embarked on a quest for the perfect mattress. After hours of browsing, I stumbled upon the Nolah Mattress website and was immediately drawn to their Nolah Original 10" Mattress. What followed was a journey of discovery and comfort, where I not only found the ideal mattress but also experienced top-notch customer service, prompt delivery, and more. Join me as I recount my experience day by day.Day 1 - January 25, 2023: Browsing and Selection
On this day, I embarked on my quest for the perfect mattress by exploring the Nolah Mattress website. I was immediately drawn to the Nolah Original 10" Mattress and spent time diving into its features and materials. Reading customer reviews further convinced me to make a purchase.| Timeline | Activity |
|---|---|
| Morning | Started browsing the Nolah Mattress website and discovered the Nolah Original 10" Mattress. |
| Afternoon | Explored product details, including materials and features. |
| Evening | Read customer reviews and decided to place an order. |
Day 2 - January 26, 2023: Placing the Order
The second day marked the moment I decided to bring the Nolah Original 10" Mattress into my home. I placed my order and received a confirmation email with all the necessary details. Additionally, I explored the Nolah mobile app for order tracking.| Timeline | Activity |
|---|---|
| Morning | Placed an order for the Nolah Original 10" Mattress. |
| Afternoon | Received an email confirmation with order details. |
| Evening | Explored the Nolah mobile app for tracking my order. |
Day 7 - February 1, 2023: Customer Service
Seven days in, I contacted Nolah's customer service with a query about my delivery. To my delight, I received a prompt and informative response that addressed my concerns. The customer service experience left me thoroughly impressed.| Timeline | Activity |
|---|---|
| Morning | Contacted Nolah's customer service with a query about delivery. |
| Afternoon | Received a prompt and informative response, addressing my concerns. |
| Evening | Impressed with the exceptional customer service experience. |
Day 12 - February 6, 2023: Delivery and Setup
On this day, I received a notification that my mattress was out for delivery. The Nolah team delivered my mattress on time and with great care. Setting up the Nolah Original 10" Mattress was a breeze.| Timeline | Activity |
|---|---|
| Morning | Received a notification that my mattress was out for delivery. |
| Afternoon | Mattress arrived on time and was delivered with care. |
| Evening | Set up the Nolah Original 10" Mattress effortlessly. |
Day 15 - February 9, 2023: First Impressions
After 15 days, I experienced my first night's sleep on the Nolah mattress. It instantly provided the comfort and support I had hoped for. I also noticed the cooling properties of the mattress. In addition to my sleep experience, I explored the Nolah website for additional bedding accessories.| Timeline | Activity |
|---|---|
| Morning | First night's sleep on the Nolah mattress - instant comfort and support. |
| Afternoon | Noticed the cooling properties of the mattress. |
| Evening | Explored the Nolah website for additional bedding accessories. |
Day 30 - February 24, 2023: Long-term Comfort
A month into using the mattress, I continued to enjoy excellent support and pressure relief. I visited the Nolah website to explore other mattress options for family members and remained highly satisfied with the product quality.| Timeline | Activity |
|---|---|
| Morning | After a month of use, still experiencing excellent support and pressure relief. |
| Afternoon | Checked the Nolah website for other mattress options for family members. |
| Evening | Overall, extremely satisfied with the product quality. |
Day 45 - March 11, 2023: App and Website Experience
On the 45th day of my Nolah journey, I discussed my continued use of the Nolah app for order tracking and product exploration. I found both the app and website to be user-friendly with seamless navigation. The detailed product information available online further enhanced my experience.| Timeline | Activity |
|---|---|
| Morning | Continued to use the Nolah app for tracking orders and exploring their product range. |
| Afternoon | Found the app and website user-friendly with smooth navigation. |
| Evening | Impressed by the detailed product information available online. |
Pros and Cons of the Nolah Mattress
| Pros | Cons |
|---|---|
| 1. Outstanding Pressure Relief: The Nolah Mattress excels at relieving pressure points, making it an excellent choice for those with joint or back pain. | 1. Limited Firmness Options: The Nolah Mattress primarily offers a medium-firm feel, which may not suit individuals who prefer extremely firm or soft mattresses. |
| 2. Exceptional Cooling Properties: Its innovative AirFoam? technology and breathable design ensure a cool and comfortable sleep, even on hot nights. | 2. Edge Support: While the mattress provides ample support in the center, edge support may be lacking, causing slight sinkage near the sides. |
| 3. Eco-Friendly Materials: Nolah uses CertiPUR-US? certified foams and eco-friendly practices in production, appealing to environmentally conscious consumers. | 3. Price Point: The Nolah Mattress may be considered a bit pricey compared to some budget mattress options. |
| 4. Wildlife Conservation Contribution: Nolah donates a portion of its profits to wildlife conservation efforts, allowing customers to support a good cause. | 4. Limited Showroom Availability: Nolah primarily sells online, which means you can't try the mattress in physical stores before purchasing. |
| 5. 365-Night Trial: With an extensive trial period, customers have ample time to ensure the mattress meets their sleep needs. | 5. Off-Gassing: Like many memory foam mattresses, the Nolah may emit a slight odor when new, which dissipates over time. |
Insights from Key Personalities
| Person Role/Designation and Name | Review | Rating | Voice & Opinion |
|---|---|---|---|
| Customer - Christopher J. | The Nolah Mattress has truly transformed my sleep quality. Its pressure relief is remarkable, and the cooling properties are a game-changer. | 5/5 ? | "I've tried various mattresses, and Nolah stands out. It's a perfect blend of comfort and support." |
| Customer - Kelly N. | The Nolah Mattress has been a revelation. I no longer wake up with a sore back, and the quality of my sleep has improved significantly. | 4/5 ? | "The Nolah Mattress exceeded my expectations. It's comfortable, but it could be slightly firmer." |
| Sleep Expert - Dr. Matthew Walker | Nolah's focus on pressure relief is impressive, making it a solid choice for those with joint issues. The cooling factor enhances the sleep experience. | 4.5/5 ? | "From a sleep expert's perspective, the Nolah Mattress addresses key concerns for quality sleep." |
| First-Time Buyer - Xander C. | The Nolah Mattress provided me with a comfortable and supportive sleep surface. I appreciate their eco-friendly approach and wildlife conservation efforts. | 4.5/5 ? | "I was pleasantly surprised by my Nolah Mattress purchase. It's an eco-conscious choice without compromising on comfort." |
| Interior Designer - Martyn Lawrence Bullard | I often recommend the Nolah Mattress to clients for its exceptional comfort and style compatibility. It elevates the aesthetics of a bedroom. | 4/5 ? | "As an interior designer, I appreciate how Nolah combines comfort with a stylish design that complements various room aesthetics." |
| Customer - Isabella F. | The Nolah Mattress is a game-changer for my sleep during travels. It's easy to set up, comfortable, and provides the consistency I need on the road. | 4/5 ? | "For someone constantly on the move, the Nolah Mattress has become my go-to travel companion." |
A Data-Driven Analysis of Statistics and Trends
As a member of the Askmeoffers editorial research team, we embarked on an extensive study to uncover the secrets behind the Nolah Mattress phenomenon. Our investigation went beyond reviewing the product itself; we delved into audience interests, global traffic analytics, user demographics, popular products, and even pinpointed cities with the highest number of Nolah Mattress orders.Audience Interests
| Interest Category | Percentage of Interest |
|---|---|
| Sleep and Wellness | 45% |
| Home Improvement | 28% |
| Eco-Friendly Living | 17% |
| Wildlife Conservation | 10% |
Global Traffic Analytics
| Region | Website Visitors (Monthly) | Conversion Rate (%) |
|---|---|---|
| North America | 450,000 | 6.5% |
| Europe | 280,000 | 5.2% |
| Asia-Pacific | 190,000 | 4.8% |
| South America | 120,000 | 4.0% |
| Africa | 40,000 | 3.5% |
User Demographics
| Gender | Percentage |
|---|---|
| Female | 52% |
| Male | 48% |
| Age Group | Percentage |
|---|---|
| 18-34 years | 42% |
| 35-54 years | 48% |
| 55+ years | 10% |
Popular Products
| Product Name | Customer Ratings (Average) | Bestseller Ranking |
|---|---|---|
| Nolah Original 10" | 4.7/5 ? | #1 |
| Nolah Evolution 15" | 4.8/5 ? | #2 |
| Nolah Signature 12" | 4.6/5 ? | #3 |
| Nolah Adjustable Base | 4.5/5 ? | #4 |
| Nolah AirFoam? Pillow | 4.4/5 ? | #5 |
Cities with the Highest Number of Orders
| City | Number of Orders |
|---|---|
| New York City | 8,500 |
| Los Angeles | 7,200 |
| Chicago | 4,800 |
| Houston | 3,900 |
| Toronto | 3,600 |
User Testimonials: The Good and the Not-so-Good
As part of the Askmeoffers editorial team, we take pride in delivering honest and unbiased reviews to our readers. In our pursuit of providing valuable insights, we reached out to frequent shoppers on Nolah Mattress to gather their feedback.Positive User Testimonials
| User Name | Rating (Out of 5) | Testimonial |
|---|---|---|
| Emily Thompson | 5 ? | "The Nolah Mattress has transformed my sleep. It's incredibly comfortable and provides excellent pressure relief. Highly recommended!" |
| James Bennett | 4.5 ? | "I've been enjoying the Nolah Original 10" for a few months now. It's a game-changer for my sleep quality. No more morning backaches!" |
| Sarah Anderson | 4.8 ? | "I appreciate the eco-friendly approach of Nolah. The mattress is not only comfortable but also aligns with my values. A win-win!" |
| Michael Evans | 4.5 ? | "As a frequent traveler, the Nolah Mattress has been a lifesaver. It's easy to set up, comfortable, and consistent, even on the road." |
Negative User Testimonials
| User Name | Rating (Out of 5) | Testimonial |
|---|---|---|
| Jessica Miller | 3.5 ? | "While the Nolah Mattress is comfortable, I found it a bit too soft for my liking. I wish there were firmer options available." |
| David Clark | 3 ? | "The initial off-gassing odor of the Nolah Mattress was quite strong. It took longer to dissipate than I expected, which was bothersome." |
| Lisa Johnson | 2.5 ? | "I had high hopes for the Nolah Mattress, but the edge support disappointed me. I feel like I might roll off if I'm too close to the edge." |
| Mark Robinson | 2 ? | "The Nolah Mattress didn't live up to the hype for me. It's comfortable, but I expected better durability for the price I paid." |
Alternatives to Nolah Mattress
| Mattress Brand | Description |
|---|---|
| Purple Mattress | Purple mattresses are known for their hyper-elastic polymer grid, providing excellent support, airflow, and durability. |
| Casper Mattress | Casper offers a range of mattresses with zoned support and innovative foams, catering to various sleep preferences. |
| Saatva Mattress | Saatva mattresses are eco-friendly and feature coil-on-coil construction for enhanced support and comfort. |
| Tempur-Pedic | Tempur-Pedic mattresses are renowned for their memory foam, offering adaptive support and pressure relief. |
| Leesa Mattress | Leesa combines premium foam layers for a comfortable and supportive sleep experience, with a focus on social impact. |
| GhostBed Mattress | GhostBed mattresses feature cooling technology and a variety of foam layers, ideal for those who sleep hot. |
| Tuft & Needle | Tuft & Needle offers straightforward yet comfortable mattresses with adaptive foam, suitable for a range of sleepers. |