Users Voice for Nordstromrack

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Nordstromrack
Nordstromrack Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 10 Aug 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 1.8 5 5
Jan 2023 5 4.9 1.5 5 3 2.7
Feb 2023 5 3 5 3.4 5 3
Mar 2023 5 5 5 3.1 5 5
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Detailed Nordstromrack Review by

Introduction

Nordstrom Rack is a subsidiary of Nordstrom, one of the leading fashion retailers in the US. Nordstrom Rack is an online store that offers trendy and designer clothes, shoes, and accessories for men, women, and children at discounted prices. The store is known for its affordable prices and quality products, making it an ideal shopping destination for budget-conscious shoppers.

Pros and Cons

Pros: 1) Nordstrom Rack offers a wide variety of designer and trendy products for men, women, and children. 2) The store offers great discounts on its products, which makes it an ideal shopping destination for budget-conscious shoppers. 3) Nordstrom Rack has an easy-to-use website that allows customers to search for products quickly and easily. 4) The store offers free shipping on orders over $100. Cons: 1) The store's product selection is limited compared to Nordstrom's main store. 2) Some customers have complained about the quality of the products.

User Experience

Nordstrom Rack's website is user-friendly and easy to navigate, allowing customers to find what they are looking for quickly and easily. The site has a clean design and is well-organized, making it easy to browse through the different products on offer. Moreover, the site has a search function that allows customers to filter products by different categories such as gender, price, and size.

Pricing and Value for Money

Nordstrom Rack offers designer and trendy clothes, shoes, and accessories at discounted prices, making it an ideal shopping destination for budget-conscious shoppers. The store's prices are generally lower than Nordstrom's main store, which makes it a great place to find deals on high-quality products.

Alternatives

Some popular alternatives to Nordstrom Rack include Saks Off 5th, Neiman Marcus Last Call, and Bloomingdale's Outlet. These stores offer similar products at discounted prices, making them great alternatives to Nordstrom Rack.

Customer Service

Nordstrom Rack has excellent customer service, with a knowledgeable and friendly support team that is available to help customers with any questions or concerns. They offer multiple support channels including email, phone, and live chat. Moreover, the store offers a hassle-free return policy and ensures that customers are satisfied with their purchases.

Product Quality and Selection

Nordstrom Rack offers a great selection of designer and trendy clothes, shoes, and accessories for men, women, and children. The store's products are of high quality and are sourced from top brands such as Nike, Calvin Klein, and Rebecca Minkoff.

Website Usability

Nordstrom Rack's website is easy to use, with a clean and well-organized layout that makes it easy to find what you're looking for. The site is also mobile-friendly, which is great for customers who want to shop on the go.

Returns and Exchanges

Nordstrom Rack has a hassle-free return policy that allows customers to return products within 45 days of purchase. The store also offers free returns, which is a great benefit for customers who want to try out products before committing to a purchase.

Promotions and Discounts

Nordstrom Rack offers regular promotions and discounts on its products, which is great for budget-conscious shoppers. The store also offers a rewards program called Nordy Club, which allows customers to earn points on their purchases that can be redeemed for discounts and other rewards.

Reputation

Nordstrom Rack is well-regarded by customers, with a positive reputation for offering quality products at discounted prices. The store has also received positive reviews for its excellent customer service and hassle-free return policy.

Payment Options

Nordstrom Rack accepts a wide variety of payment options, including all major credit cards and PayPal.

Loyalty Programs

Nordstrom Rack offers a rewards program called Nordy Club, which allows customers to earn points on their purchases that can be redeemed for discounts and other rewards.

Customer Reviews

Nordstrom Rack has a high rating on customer review sites such as Trustpilot and Yelp, with many customers praising the store for its quality products and excellent customer service.

Community Involvement

Nordstrom Rack is involved in a variety of community initiatives, including supporting local charities and donating to organizations that help disadvantaged communities.

Shipping

Nordstrom Rack offers free shipping on orders over $100 and has a variety of shipping options available, including standard, expedited, and same-day shipping.

Costs

Nordstrom Rack's prices are generally lower than Nordstrom's main store, making it an affordable option for budget-conscious shoppers. Additionally, the store offers free shipping on orders over $100, which can offer savings to customers.