Introduction
Norlii is an online subscription-based service that curates and delivers modern Scandinavian home decor and lifestyle accessories to its subscribers on a monthly basis. Launched in 2017 by a Danish-American couple, Norlii’s mission is to bring the simplicity, functionality, and beauty of Scandinavian design to homes across the world.
Pros and Cons
Pros: - High-quality products from well-known Scandinavian brands - Curated themes that showcase the latest trends in Scandinavian design - Flexible subscription plans with free shipping and easy cancellation - Personalized customer service and support - Access to exclusive discounts and promotions Cons: - Some products may be expensive for some subscribers - Limited selection of products compared to other home decor websites - Subscription-based model may not suit everyone’s needs
User Experience
Norlii’s website is simple, easy to navigate, and user-friendly. The subscription process is straightforward and requires only a few clicks to complete. Subscribers can manage their accounts, view past boxes, and update their personal information from the dashboard. Customer support is available via email, and responses are prompt and helpful.
Pricing and Value for Money
Norlii offers two subscription plans: a monthly plan and an annual plan. The monthly plan costs $69.95 per box, while the annual plan costs $678 (which works out to $56.50 per box). Shipping is free for both plans. While some subscribers may find Norlii’s products to be on the pricey side, the curated nature of the boxes means that subscribers get access to high-quality products from well-known Scandinavian brands. The value for money is evident in the curation and presentation of the products.
Alternatives
Some alternatives to Norlii include: - Hemmabox: a subscription-based service that delivers home decor and lifestyle products from Scandinavian and Nordic brands to subscribers in the UK. - Skandinavisk: an online store that sells candles, diffusers, and other home fragrances inspired by Scandinavian living and nature. - Scandiborn: an online store that sells Scandinavian-inspired children’s clothing, toys, and accessories.
Customer Service
Norlii’s customer service is personal and responsive. Subscribers can contact customer support via email, and responses are usually received within 24-48 hours. The company prides itself on providing excellent customer service, and subscribers report high levels of satisfaction with their interactions with Norlii’s customer support team.
Product Quality and Selection
Norlii’s products are high-quality and sourced from some of the best-known Scandinavian brands. The company’s focus on curated themes ensures that subscribers receive products that are on-trend and relevant to their lifestyle. While the selection of products may be limited compared to other home decor websites, Norlii’s curation process ensures that the products are of high quality and complement each other well.
Website Usability
Norlii’s website is easy to navigate and user-friendly. The clean and minimalistic design reflects the company’s Scandinavian roots, and the subscription process is straightforward and intuitive. Subscribers can manage their accounts, update their personal information, and view past boxes from the dashboard. Product descriptions and images are clear and detailed, and the checkout process is secure and streamlined.
Returns and Exchanges
Norlii accepts returns and exchanges within 14 days of delivery for products that are in their original condition and packaging. Return shipping costs are the responsibility of the subscriber, and a restocking fee may apply in some cases.
Promotions and Discounts
Norlii occasionally offers promotions and discounts to both new and existing subscribers. These may include percentage discounts, free gifts, or extra products in each box.
Reputation
Norlii has a strong reputation in the home decor and lifestyle industry, with many subscribers praising the company’s curation process, customer service, and product quality. The company has been featured in several prominent publications, including Forbes, The Guardian, and Marie Claire.
Payment Options
Norlii accepts payments via credit card (Visa, Mastercard, and American Express) and PayPal.
Loyalty Programs
Norlii does not offer a loyalty program at this time.
Customer Reviews
Norlii’s customer reviews are overwhelmingly positive, with subscribers praising the quality of the products, the curation process, and the customer service. Some subscribers have noted the price point as a potential drawback, but most agree that the value for money is worth it.
Community Involvement
Norlii’s social media presence is strong, with active accounts on Instagram and Facebook. The company regularly posts updates on new products, blog posts, and promotions, and encourages subscribers to share their own photos and experiences with the products.
Shipping and Costs
Norlii offers free shipping to subscribers in the US, Canada, and Europe. Boxes are shipped on the 15th of each month, and subscribers can expect to receive their box within 3-7 business days.
Conclusion
Norlii is an excellent subscription-based service for those who appreciate quality, design, and simplicity. While the pricing may be higher than some other home decor websites, the value for money is evident in the quality of the products, the curation process, and the personalized customer service. Overall, Norlii is a highly recommended service for those who want to add a touch of Scandinavian design to their home and lifestyle.
